Vice President

Project / Program Management

Pune, Maharashtra - Email me on Indeed: indeed.com/r/13a84da4c7a3c2d8

Willing to relocate: Anywhere

WORK EXPERIENCE

Vice President
Credit Suisse - February 2016 to Present
Delivered Results:

+91-91300-10388 mrduse@gmail.com https://www.linkedin.com/in/ManishaDuse/

Defining Strategies for production support of Manage Master Data and Supply Data Management
Fit-Gap analysis, Process redesigning and implementation of new process
Coordination with multiple stakeholders to Implement Process Improvements
Hands on experience on Target operating Modelling
Detailed study and implementation of organisation Reorganisation
Effective working relationships and communications with stakeholders to ensure motivated, developed and
supported delivery of requirements
Identifying various opportunities for automation to achieve efficiency in support function
Mentoring and coaching entry level to Manager level resources
Coordinating for various Internal / External Audits
Complied various Internal Financial reviews / presentations to be presented to senior Management

Project Manager
IBM - August 2004 to February 2016
Client: Vodafone India Ltd | CitiGroup, FL | Empire, NY, International Trucks and Engine
Corporation, IL | IBM, US
Delivered Results:
Effective Program Management, which includes multiple projects and demands for the client
Develop and deliver a project management program encompassing all the details of a project to the team
members
Evaluate and communicate the progress of project on regular basis to various stakeholders
Coordinate with stakeholders for solutioning and development activities / inputs
Develop and execute an efficient internal communication strategy for ensuring communication with all levels
of management within the organisation
Provide coaching and guidance to the team members so that the team members can understand their tasks
fully and act on them efficiently, ensuring the team adherence to quality procedures and processes
Build, implement or socialize the best practices for performing various activities
Effective risk and issue management
Deciding and implementing version controlling
Release management for various releases
Tracking various scorecards, compliance reviews for various teams / management
Effective Resource Management
Project Budgeting / Forecasting
 Effective Change Management
Successfully transitioned projects from an on-site model to onsite-offshore model
Participating in requirement gathering, process reviews, Internal / External Audits, Final inspections,
Deliverable sign off for various deliverables
Monitoring and supporting continuous Productivity improvements through various cross trainings and
knowledge sharing etc, building reusable knowledge base
Conduct reviews with the Project Leads on the project status, and responsible for the all the project
deliverables
Escalations to the customer IT organization on project issues and risks and resolution management
Understand delivery issues and work them through with the client and delivery teams
Defining strategy and SLA for Post Production Support
Review release plan during the go-live period, and coordinated with the PMs, business and IT for smooth
delivery on time

Sr. Principal Software Engineer

Honeywell Technologies - March 2003 to August 2004
Delivered Results:
Requirements gathering and fit gap analysis, designed functional specifications for various modules.
Customization of PS delivered processes (ID Change/Delete Process)
Designed and created test plans and test scripts for the functional and User Acceptance testing.

+91-91300-10388 mrduse@gmail.com https://www.linkedin.com/in/ManishaDuse/

Participated in functional and regression testing

Coach and guide the development teams on the functionality and client specific business requirements during
the customization and development
Develop and sustain excellent customer relationship through deep engagement and delivering continuous
value by meeting customer expectations and handling issues
Resource Planning for Project at various stages. This includes team sizing, contingency planning, Maintaining
skilled resource pools etc

Project Leader
Rsystem International Ltd - October 2002 to February 2003
Client: Intel, UT
Delivered Results:
Requirements gathering and fit gap analysis, designed functional specifications
Led the team during design, development, application testing, implementation and post implementation
support
Report project status, issues to the project manager
Managed post implementation activities
Modified, tested and moved all customizations in the existing 7.5 system to 8 successfully
Customizations include a large number of PeopleSoft objects Used Application Reviewer/PeopleCode
Debugger to test/debug PeopleCode applications
Identified and mapped fields between 7.5 and 8 version tables like Personal data, Job data etc.
Tested all these customizations in the parallel production system before going live
Created new reports in nVision. Used Query Tool to create queries that fetch PeopleSoft Application data
to be
reported and Tree Manager to limit the query results
Tested number of Application Engine Programs
ERP-Consultant
Innova Solutions Pvt. Ltd - November 2001 to October 2002
Delivered Results:
Business Analysis, Requirement Analysis
Hands on experience to develop Technical Design Documents
Performed Application Development / Maintenance activities
Pro actively initiated communications to respond to project, operational risks /issues and plan on mitigating
steps and actions taken to ensure timely deliverables, project success and quality
Participate in Integration testing

Application Analyst
Covansys India Pvt. Ltd - April 2001 to October 2001
Client: Hewitt, IL
Designed functional and technical specifications for various modules / enhancements
Applied all of the patches for Billing and Contracts modules. Used Application Designer to do the upgrade.
Tested the system for any consequences of the patch application
Worked closely with business team on all aspects of System implementation and enhancements
In charge of testing all the new and modified SQR programs, peoplecode, UNIX scripts and PS Objects in
QA and approve it to be moved to Production
Created numerous custom reports using SQR, nVision, Crystal Reports and PS Query
Extensively used most of the PeopleTools like Application Designer, PeopleCode, PeopleCode Debugger,
Data
Mover, nVision and Query

Software Engineer
Innovative Information Systems Pvt. Ltd - May 1998 to April 2001
Delivered Results:
Development of various eCOM and multi technology Applications / enhancements
Expertise in Unit testing (Test plans and test cases), System testing, Integration testing and Functional
testing.
Hands on detailed technical review, peer reviews
Debugging application/code to identify and fix reported production issues

+91-91300-10388 mrduse@gmail.com https://www.linkedin.com/in/ManishaDuse/

Worked with the business and lead the team in designing functional and technical specifications

SKILLS

Peoplesoft, ERP, Technical Project Management, eCom, Java (10+ years)

LINKS

https://www.linkedin.com/in/ManishaDuse

CERTIFICATIONS/LICENSES

PMP
ADDITIONAL INFORMATION

AREASOFEXPE RT ISE

Project Management Program Management Portfolio Management

Software Development Life Cycle Vendor Management PMO
Stakeholder Management Business Analysis Technical Architect
IT Strategies and planning Budgeting and Forecasting Cost Control
Offshore / Onshore Development Team Set-up and Management Risk Management
Change Management IT Governance Quality Management
Application Solutioning People Management Resource Management

CORE COMPETENCIES:

Software Development Methodologies Waterfall, Agile - Scrum

Programming Languages Java 1.2, Servlets, JSP, C, C++, Visual Basic 6.0
Scripting Languages JavaScript, HTML, DHTML, PHP
Markup specification languages XML/XSL, WML/WAP
RDBMS Oracle 8i, Oracle 7.x, MYSQL, Informix, SQL Server
ERP Peoplesoft 7.0/8.x
Reporting Tools SQR, Crystal Reports, nVision, Query
ERP Modules HRMS, Finance, CRM

Peoplesoft Technical:
PeopleTools [] Application Designer, SQR/CryR/nVision, PeopleCode, Application Reviewer, Data
Mover, Process Scheduler, Application Engine, PsQuery, Tree Manager

Peoplesoft Business:
PeopleSoft HRMS, Payroll, Benefits, AR, AP and GL, Resource Management, Project Costing, Employee Self
Service, Manager Self Service, CRM-Sales, Marketing, Online Marketing, MyShop.

Industry Knowledge:
Banking, Health Care, Automobile, Human Resources, Resource Management, Telecom, Vendor
Management, Insurance