Caitlyn Caylor

2410 24th Street | Sacramento, Ca 95818 | 916.276.1083 |

Profile
Energetic, dynamic professional seeking a position in the food service industry to provide a
courteous and prompt service to customers. I have 5+ years of restaurant experience. I am
looking to work in a challenging environment, contributing enthusiasm, dedication,
responsibility and excellent work ethic, combined with a desire to utilize my customer service
skills obtained through my experience as a server.

Experience
Server, The Happy Viking (2012-current)
Proficient in training new employees | Displayed enthusiasm and knowledge about the
restaurants menu and products | Routinely supported other areas of the restaurant as requested,
including answering phones and completing financial transactions for others | Demonstrated
genuine hospitality while greeting and establishing rapport with guests | Set up restaurant for
operation | Obtained cash bank and stocked the service stations | Eectively and calmly resolved
situations with intoxicated guests | Knowledge of Digital Dining POS
Server, Normas Cafe (2011-2012)
Consistently provided professional, friendly and engaging service for guests | Followed all safety
and sanitation policies when handling food and beverages to uphold proper health standards |
Assisted co-workers whenever possible | Knowledge of Aloha POS
MOD/ Server, IHOP (2010-2011)
Continually provided exceptional service to guests by being friendly, knowledgable and
accommodating | Demonstrated genuine hospitality to guests | Familiar with Micros POS |
Familiar with taking inventory for food and other supplies for the restaurant | Maintained sta by
training, disciplining and monitoring employees | Was responsible for giving discounts |
Proficient in closing and locking up the restaurant after hours

Education
California State University, Chico, Ca - Liberal Studies, 2016-present

Skills
Professional work ethic | Excellent problem solving and communication skills | Ability to work
eciently in a team | Possess high level of accuracy and attention to detail | Strong ability to
multitask in a fast paced environment | Excellent customer service skills | Proficient in handling
money and giving proper change | Knowledgable of craft beer and cocktails | Dedicated and
dependable | Capable of training new hires eciently to standard | Ability to memorize food and
beverage menus

References
Chris Drown, General Manager at The Happy Viking, 530.300.0272 chris@thehappyviking.com

Joe Federico, Owner of The Happy Viking, 530.370.1825

Tracy Machado, Bar Manager at The Happy Viking, 530.713.1565

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