Cau 01: Phan tch y Chnh nh TLH ma co xep CB (v L la nghe thuat tai ni ang dien ra vi nhng va hanh vi cua

n ra vi nhng va hanh vi cua moi ngi vi hien thc khach quan co

ngha cua viec nghien cach nhn ung an hn ve s dung ngi, co ngi moi QH cu the, khong phu trong cong ong (cua oi lien quan en nhu cau ca
cu bo mon TLH LQL? T ban than mnh, t o biet thc hien nhiem vu, va qua thuoc vao kha nang tra li tng quan ly) vao viec nhan.
o xac nh y ngha rut ieu chnh nhc iem, phat o ao tao, phat trien cua ngi c quan sat. thc hien mot muc tieu nhat 3/ Y ch (hanh ong y
ra cua ban than khi nghien huy u iem nham hoan ngi). Nhc iem: Thong tin ghi nh nao o. ch) the hien nang lc thc
cu bo mon nay? thien dan. Nam tri thc TL giup nhan mang tnh chu quan cua Noi cach khac, Hoat hien nhng hanh ong co
* Khai niem: TLH LQL la Cung nh TLH L ma ban ngi LQL biet cach tac ngi quan sat, mot so lnh ong LQL la hoat ong cua muc ch oi hoi co s no
mot chuyen nganh cua TLH than hoc tap c nhng ong e tap the, ca nhan vc khong quan sat c, chu the quan ly len cac lc, khac phuc kho khan t
XH, la ng dung cua TLH noi ac iem TL, t o xay hoat ong tch cc, t giac, khong tac ong len oi oi tng quan ly nham o ngi LQL phai quyet
chung, chuyen nghien cu dng c moi oan ket hieu qua, va phat trien tng e thu thap nhng muc ch bien oi trc tiep oan, dam chu trach nhiem
nhng hien tng TL dien ra gan bo trong c quan. nhng QH XH lanh manh, hu thong tin mong muon (nh oi tng theo nhng muc oi vi cac quyet nh cua
trong qua trnh LQL. Cau 02: Phan tch oi hao. trong phong van hay thc tieu nhat nh. mnh va anh hng en s
Nhng hien tng TL dien tng, nhiem vu cua TLH Giup ngi LQL co the nghiem), ton nhieu thi gian, La mot dang hoat ong thanh cong cua cong viec.
ra trong hoat ong LQL bao LQL. Qua o neu len vai tro hieu ban than (manh hay o tin cay khong cao. ac thu cua mot ca nhan,
gom: cua TLH LQL trong i song yeu) va tm cach hoan thien -Phng phap thc mot nhom ngi ong vai Cau 05: Phan tch
-Nhng hien tng TL cua thc tien? mnh. nghiem: ngi nghien cu tro ch huy ieu hanh cac
nhng tnh chat hoat
chu the LQL. oi tng cua TLH LQL: C s xay dng noi dung, chu ong a oi tng vao hoat ong khac cua XH.
phng thc ao tao boi hoat ong trong nhng tnh *Cac qua trnh c ban: ong LQL. Qua o rut ra
-Nhng hien tng TL cua gom co chu the LQL va
khach the LQL.? dng oi ngu CB LQL trong huong co thc, e qua o 1/ Nhan thc: la qua y ngha t nhng ac
khach the LQL (ca nhan,
tap the, cong ong) Nhiem vu cua TLH LQL: tng c quan, n v, he oi tng boc lo ra nhng trnh gan vi muc ch nhat iem nay?
-Nhng hien tng TL Nghien cu nhng ac thong XH khac nhau. ac iem TL cua mnh. nh, la s phan anh hien * Khai niem: hoat
dien ra trong qua trnh tng iem TL cua ngi LQL, Tom lai, TLH LQL cung Phng phap nay bo sung thc khach quan en ngi ong LQL la s tac
nham he thong hoa nhng cap nhng tr thc ve TL con cho phng phap quan sat, LQL can nhan thc van e
tac gia chu the va khach ong co muc ch, co to
ac iem o e ra nhng ngi trong he thong LQL, khac phuc mot so nhc nhanh chong, x ly thong tin
the LQL. chc, co ke hoach t
yeu cau chung cho viec ao giup ngi LQL tien hanh iem. Tuy nhien, phng phap ung t o ra quyet nh
* Y ngha viec nghien chu the LQL en oi
tao va t ao tao nhng cong viec co hieu qua, nay cung ton nhieu thi ung va phuc vu tot hoat
cu bo mon TLH LQL:
ngi se lam LQL (Ch ra tranh c sai lam, nang cao gian ch oi tng bieu hien ong LQL. Neu nhan thc tng LQL nham hng
Nham nh hng, ieu
con ng, bien phap, ieu hieu qua quan ly kinh te- nhng ac iem TL. kem dan en ra quyet nh suy ngh, tnh cam, t
khien, ieu chnh toan bo
kien e hnh thanh, phat XH. -Phng phap ieu tra: co sai. tng va hanh vi cua
qua trnh hoat ong cua con
trien nhng ac iem TL nhieu hnh thc: Qua trnh nhan thc:
ngi, trong o co hoat ong moi ngi trong cong
can thiet cua ngi LQL). Qua tro chuyen. Phong Cam giac: la qua trnh TL
LQL. van. Qua phieu tham do XH n gian phan anh nhng ong (cua oi tng
Tm hieu ac iem TL Nghien cu cac bieu
hien ac thu ve TL cua cac hoc: phieu m, Phieu kn. Qua dau hieu rieng le ben quan ly) vao viec thc
cua chu the LQL t o e trac nghiem. ngoai s vat, hien tng. hien mot muc tieu nhat
nh ra mo hnh nhan cach ca nhan, cac tap the, tap
oan ngi (oi tng LQL), -Ngoai ra con co cac Tri giac: phan anh nhng nh nao o.
cho ngi LQL va tm ra con Cau 03: Trnh bay mot so phng phap nh: phng dau hieu rieng le, ben
nham nam c tiem nang Noi cach khac, Hoat
ng, bien phap e hoan phng phap nghien cu TLH phap nghien cu tieu s, ngoai cua s vat, hien tng
TL cua ca nhan, cong ong, ong LQL la hoat ong
thien nhan cach cua ngi thng s dung nhat? Qua phng phap nghien cu san mot cach tron ven vao trong
to chc, cach lam boc lo
LQL. o neu v du minh hoa ve pham, phng phap mo hnh nao khi s vat, hien tng cua chu the quan ly
chung tien ti ng dung
Tm hieu nhng ac iem
nham tang them nang suat mot phng phap nghien hoa, phng phap xac suat c trc tiep tac ong en len cac oi tng quan
TL cua oi tng quan ly cu cu the? thong ke. giac quan con ngi . ly nham muc ch bien
lao ong va hieu qua cong
e phat huy nhng tiem +Khai niem TLH LQL: +V du minh hoa ve mot Tr nh: la s phan anh oi trc tiep oi tng
viec.
nang TL cua tap the, cong Phan tch cac hien tng TLH LQL la mot chuyen phng phap cu the: nhng tri giac a ghi nhan
ong, giup cho viec nang cao nganh cua TLH XH va la s
theo nhng muc tieu
TL dien ra trong cac cong Muon anh gia nang lc vao nao.
hieu qua cua hoat ong ng dung cua TLH noi chung ve chuyen mon cua nhan T duy phan anh:
nhat nh.
ong XH quan trong (Cong
LQL. chuyen nghien cu nhng vien trong c quan, ta giao cho Tng tng: nhan thc * S o cau truc cua
ong giai cap, cong ong
Hieu c nhng kha dan toc), lam c s khoa hien tng TL dien ra trong ca nhan o thc hien mot hnh anh mi, bieu tng hoat ong LQL:
canh TL dien ra trong hoat hoc cho viec vach ra chien hoat ong LQL. (Bao gom nhiem vu chuyen mon cu mi tren c s nhng bieu Hoat ong
ong LQL (qua trnh tng lc quan ly XH cap v nhng hien tng TL cua the nao o, qua o se tng a co trc. ong c
tac gia chu the-khach mo. chu the, khach the LQLva anh gia c nang lc va 2/ Xuc cam, tnh cam:
the), giup cho viec nang cao Ch ra kha canh TL cua qua trnh tng tac gia chu nhng ac iem TL khac. Tnh cam la nhng thai
hieu qua hoat ong LQL. the va khach the). ay la phng phap thc o the hien s rung cam
Hanh ong
nhng mat, nhng nhiem vu
Nham ng dung nhng tri +Mot so phng phap nghiem. cua con ngi oi vi s muc ch
quan ly cu the, e tang
thc TLH vao viec nang cao cng phoi hp hoat ong nghien cu TLH thng s vat, hien tng co lien quan
hieu qua hoat ong LQL. cua cac ca nhan, cua tap dung: dan en anh hng en nhu Thao tac phng
Mat khac nham nghien the va kiem tra, ieu chnh, -Phng phap quan sat: cau, ong c cua ho. Khong tien
cu bo sung ly luan ve TLH anh gia ket qua hoat ong Ngi nghien cu s dung lam chu tnh cam dan en
cac giac quan (Chu yeu la Cau 04: Neu mot so * Tnh chat cua hoat
LQL con ang trong qua trnh trong mot to chc, trong mot ra quyet nh thien lech,
th giac va thnh giac) e qua trnh TL c ban va anh
khong khach quan. Xuc cam,
ong LQL:
phat trien va hoan thien. cong ong. hng cua no en hoat
Y ngha cua ban than: Vai tro cua TLH LQL trong tiep can cac oi tng, tnh cam la thai o cua ca Mang tnh sang tao:
thong qua o thu nhan ong LQL? hoat ong LQL c xem
Ban than cong tac quan i song thc tien: nhan oi vi cac hien tng
nhng thong tin t oi *Khai niem: hoat ong
ly chnh nh mon TLH L ma Cung cap cho L nhng LQL la s tac ong co muc
trong hien thc khach quan, la mot trong nhng hoat
am hieu TL cua oi tng kien thc e nam oi tng tng, t o hieu c co lien quan mat thiet ti ong mang tnh sang tao,
nhng ac iem TL cua ch, co to chc, co ke
quan ly, t o ma bo tr, LQL, nham giai thch c viec thoa man hoac khong tc la tao ra cai mi.
tng oi tng. hoach t chu the LQL en
sap xep cong viec phu hp hanh vi, d oan c thai thoa man nhu cau cua ca
u iem: Sinh ong, ghi oi tng LQL nham hng
nhan, la s bieu th thai o
Ngi ta thng v hoat
hn, gop phan nang cao hieu o, phan ng cua ca nhan suy ngh, tnh cam, t tng
qua cong tac. e co c s anh gia, sap nhan c thong tin trc tiep ac thu cua ca nhan oi
ong LQL nh mot nghe khong the c keo dai,
thuat. nh the mi am bao
Hoat ong LQL mang c cong viec kp luc,
tnh khoa hoc v no tap kp thi.
hp nhng hoat ong thao Thi gian ngan ma
tac tuan theo th t oi hoi ket qua chnh
chuan mc pho quat. xac la ieu rat kho. Do
Hoat ong LQL mang vay ngi LQL phai co
tnh thc te v no luon mot nhan thc ung
luon giai quyet nhng an va nhay ben. Giai
van e mi trong nhng quyet van e phai ung
ieu kien hoan canh tren quan iem lap
khac nhau. No khong co trng chu ngha Mac-
cong thc chung ma no Lenin, t tng Ho Ch
la s tac ong cu the, Minh, phai co kha nang
oc ao, sang tao theo tong hp va x ly
tng tnh huong s kien. thong tin nhanh, chnh xac,
Tnh khong co nh ve van dung trong moi ieu
khong gian, thi gian: hoat kien bien oi cua moi
ong LQL ma dien ra trng XH, het sc khach
moi luc, moi ni. quan.
Mang tnh tru tng: Vi nhng phc tap
LQL la hoat ong tinh tren ve tnh chat hoat
than, thao tac t duy dien ong LQL yeu cau
ra trong bo nao, ngi ngi L phai luon luon
khac khong nhn thay t ren luyen mnh ca hai
c trc tiep ma ch mat pham chat ao c
thay c sau khi thong va nang lc.
qua ket qua.
Ngi LQL ra quyet
nh trong tnh trang thieu
thong tin, thieu thi gian,
nhng phai kp thi
thuyet phuc.
Ngi LQL khong trc
tiep cam tay ch viec
ma tac ong t t duy
trong nao ngi khac
khong nhn thay t duy,
ma ch nhan c bang
nhng bieu hien nh ket
qua nhng quyet nh.
Mang tnh gian tiep:
La tnh chat ac thu
cua LQL, tac ong en
oi tng quan ly qua
cong cu trung gian bang
hoat ong thong qua to
chc, d luan, ch th,
ngh quyet
* Y ngha thc tien:
Trong thc tien ngi
LQL phai thng xuyen
ra nhng quyet nh
bang mieng, bang van
ban trong mot thi gian
gii han nhat nh,