PROGRAM MASTER OF BUSINESS ADMINISTRATION (MBA) SEMESTER II SUBJECT CODE & NAME MB0047 MANAGEMENT INFORMATION SYSTEM BOOK ID B1968 CREDITS 4 MARKS 60
Note: Answer all questions. Kindly note that answers for 10 marks questions should be approximately of 400 words. Each question is followed by evaluation scheme.
Q. Questions Marks Total
No Marks 1. Distinguish between information technology (IT) and information systems (IS) and explain the Advent of Artificial Intelligence and Free Software Movement a) Distinguish between information technology (IT) and 5 10 information systems (IS) b) Explanation of the Advent of Artificial Intelligence and Free 5 Software Movement 2. Explain the Strategic Decision making with MIS. Elaborate on the types of communication that can be effected with digital networks in organisations a) Explanation of Strategic Decision making with MIS 5 10 b) Elaborate on the types of communication that can be effected 5 with digital networks in organisations 3. How to use information system to support competitive strategy? With an example explain each strategy 5 Strategies and use of information system with Examples 10 10 4. Briefly explain the Customer Relationship Management (CRM) system. What are the various facilities created by CRM? a) Explain the CRM System 4 10 b) Various facilities created by CRM 6 5. Briefly explain the different aspects of the need for database systems. Explain the aspects of the need for database systems 10 10 6. Why privacy is important for individuals in the organizations? Briefly explain. How workplace electronic monitoring is done in the organizations?
a) Explain the reasons why privacy is important in the 6 10
organisations b) Explain the ways in which electronic monitoring is done in the 4 organisations