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Uninstall Trend Micro OfficeScan without

the password.
Posted on January 27, 2010 by Christoffer Steding

Have you lost the Trend Micro OfficeScan Client uninstall password?
Here is two tips on how to reset / remove the password.

TIP # 1

1. Search for the file called ofscan.ini. It is usually located in the C:\Program Files\Trend
Micro Folder

2. Open the file and search for Uninstall_Pwd= The line should look something like this:
Uninstall_Pwd=!CRYPT!
523F81805821877E0B01581347A29A8A7832308289578B8F175DF692BF

3. Remove everything on the line that is behind Uninstall_Pwd=

4. After Uninstall_Pwd= write 70 it should look like this Uninstall_Pwd=70

5. Save the file.

6. Go to Add Remove Program and uninstall Trend Micro OffieScan. When prompted for
the password enter 1 as the password,

TIP # 2

1. Disconnect the computer from the network.

2. Open regedit.

3. Go to [HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro\PC-
cillinNTCorp\CurrentVersion\Misc.]

4. Change the dword Allow Uninstall from 0 to 1

5. Use Add remove programs to uninstall Trend Micro.

6. Restart your computer.


stop all the Officescan Services. To do that

1. Go to Control Panel > Administrative Tools -> Services and stop these services:

o OfficeScanNT Listener

o OfficeScanNT RealTimeScan

o OfficeScanNT Personal Firewall (this one may not be enabled dont worry if
you dont see it)

2. Run Registry Editor. Click Start > Run > then type regedit.exe

3. Find this registry key:


HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services

4. Delete these keys:

o Ntrtscan

o Tmlisten

o TmFilter

o VSApiNt

o TMPreFilter

o TM_CFW

o OfcPfwSvc

5. Now find this Registry key:


HKEY_LOCAL_MACHINE \SOFTWARE\TrendMicro
6. Delete the following keys:

o OfcWatchDog

o Pc-cillinNTCorp

o RemoteAgent

o PC-cillin

7. Next Find this registry key:


HKEY_LOCAL_MACHINE \SOFTWARE \Microsoft\Windows\CurrentVersion\Run

8. Delete the OfficeScanNT Monitor key.

9. Now find the following registry key:


HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall

10. Delete the OfficeScanNT key.

11. Delete the OfficeScan program group (Trend Micro OfficeScan Client) from the
Windows Start menu.

12. Restart your computer.

13. Delete the directories that contain the OfficeScan Client program files, normally located
inside Program Files folder.