MFG OM Advisor Webcast 2014 0520

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Oracle Advisor Webcast
Processing Payments in Order Management
Ranganath Yarlagadda and Avanti Boinepalli

Objectives
This session is intended to provide understanding of

How payments are entered from Order Management
How Multiple and Partial Payments are processed in Order
Management

Agenda
Introduction
Setups
Payment Processing
Walkthrough Payment processing
Prepayment processing using API
Common Issues & Frequently Asked Questions

Company Customer
Introduction
Prepayment
What is Payment Prepayment Receipt
Types of Payments
Goods
Payments
Pre Payments
Why they are Used Auto invoice creation
and receipt matching
Invoice
Where are they Used

Payment
Apply receipt to invoice Receipt

Agenda
Introduction
Setups
Payment Processing

Setups
Setups Required from Order Management and Receivables
Order Management setup

Enable Payment types
Define Payment Terms
Receivables setup
Define Receivable Activity (Required for Prepayments)
Create Receipt Class / Payment Method Remittance Bank Accounts
Create and Assign Sequence to Payment Method
Create Customer Bank / Bank Accounts and assign to a Customer / Site

Setups
Payment type
Order Management Super User Responsibility Setup Orders Payment Types

Setups
Payment Terms
Payment Terms specify the due date and discount date for payment of an invoice
Payment terms can include a discount percent for early payment and you can assign multiple
discounts to each payment term line
Payment terms also enable you to choose whether or not the payment term will be used for controlling
credit checking.
Down payment amount is defaulted based on Payment terms in case of prepayment
Payment Terms are defaulted from
Bill To site
Customer Address
Customer
Transaction Type

Setups
Payment Terms
Order Management Super User Responsibility Setup Orders Payment Terms

Agenda
Introduction
Setups
Payment Processing

Payments Processing
Payment Type Level Cash Check Credit Card ACH Direct Debit Wire transfer Commitment
Header X X
Pre Payment
Line X X X X X X X
X
Header X
Payment
Line

Payments Processing
Prepayment flow
Enter View/Print
Prepayments/ Process Receipts
Payment terms of Payments (Optional)
type prepayment
Auto
Fulfill Order
invoice/Automatic
Receipt Matching

Payments Processing
Single Prepayment

Payments Processing
Multiple Prepayments

Payments Processing
Cancellation of prepaid order
Cancel Sales
order

Payments Processing
Payment flow
Enter Sales order Fulfill order Create invoice
Apply receipt Create Receipt

to invoice

Payments Processing
Payments by Installments

Payments Processing
Payment With Differing Payment Types on One Order

Payments Processing
Multiple payment types at order line

Payment processing
Quick Receipt
Quick Receipt document that can be printed and handed to a retail

customer
The three ways to create the Payment Receipt document are:
Include the "Print Payment Receipt" function within the workflow.
Launch the new report Payment Receipt with parameters Order
It is also accessible through Actions at the Order level
Note: The Print Payment Receipt action is available only if the function Sales Orders: Print Payment
Receipt is attached to the OM Menu

Payment processing
Workflow activity for Payment Assurance

Agenda
Introduction
Setups
Payment Processing

Walkthrough
The process for Single Prepayments
Enter a new sales order from Order Management and Book the Order

Walkthrough
Actions Payments

Walkthrough
Enter payment information

Enable flag: prepay and Enter the Payment type with Amount

Walkthrough
Click "Process Payments" button

Walkthrough
View Receipt

Walkthrough
Run the Workflow Background Process
Run the Autoinvoice import program (RAXMTR / RAXTRX) for batch source ORDER ENTRY
Please note that the Prepayments Matching Program (ARPREMAT) gets kicked off automatically through autoinvoice.
This program matches existing prepayments with corresponding and currently imported Orders/Invoices.

Walkthrough
See the line got CLOSED and the line has been invoiced

Walkthrough
Prepaid amount can be seen in the SO others tab

Walkthrough
The process for Multiple Prepayments

Walkthrough
Actions payments

Walkthrough
View receipts

Walkthrough

Walkthrough
After Running Prepayments Matching Program

Agenda
Introduction
Setups
Payment Processing

Prepayment Processing Using API
API to create Payments in OM
You can call OE_Order_PUB.Process_order() API to create Payments
- You can import a single payment record at the order level using the existing
oe_headers_iface_all
For Multiple Payments table Used : ONT.OE_PAYMENTS_IFACE_ALL
This is a multi-org table for payment records open interface. This table
stores payment information that is imported from a feeder system into
Oracle Order Management using Order Import

Creating Receipt using API
For creating pre-payment receipt using process Order. You need to use
"OE_ORDER_PUB.G_MISS_HEADER_PAYMENT_REC
Sample code
--Payment related changes START
l_Header_Payment_tbl(1) := OE_ORDER_PUB.G_MISS_HEADER_PAYMENT_REC;
l_Header_Payment_tbl(1).operation := OE_GLOBALS.G_OPR_CREATE;
l_Header_Payment_tbl(1).PAYMENT_TYPE_CODE :='CASH';
l_Header_Payment_tbl(1).RECEIPT_METHOD_ID := 1102;
--Payment related changes END
Similarly the Line payments table can be populated for Line Level payment

Sample code for Credit Card
For Credit Card Prepayment the following code can be used:
l_Header_Payment_tbl(1).PAYMENT_NUMBER :=1;
l_Header_Payment_tbl(1).PAYMENT_COLLECTION_EVENT := 'PREPAY';
l_Header_Payment_tbl(1).PAYMENT_TYPE_CODE := 'CREDIT_CARD';
l_Header_Payment_tbl(1).CREDIT_CARD_CODE :='VISA';
l_Header_Payment_tbl(1).CREDIT_CARD_EXPIRATION_DATE :='12-DEC-2015';
l_Header_Payment_tbl(1).CREDIT_CARD_HOLDER_NAME :='test';
l_Header_Payment_tbl(1).CREDIT_CARD_NUMBER :='111111111111';
l_Header_Payment_tbl(1).payment_amount :=100;

Payment processing
Pre Payment Holds
Pending Process Payment Hold

Epayment Failure Hold
Epayment server failure Hold

Agenda
Introduction
Setups
Payment Processing

Common Issues and Queries
Issues
Issue - 1
The following messages are received when booking an order:
Create Prepayment: The document sequence number was used to default the receipt number.
Payment processing for 1.08 failed.
A payment failure hold has been applied against this order.
Order has been booked.
Resolution
Receivables responsibility, Navigation path = Setup > Receipts > Receivables Activities
Create an activity with Type = Prepayment.

Issues
Issue - 2
The following messages are received when trying to release the EPayment Failure Hold manually :
"This hold is a system seeded hold, cannot be released by user"
Resolution
Run the Process Pending Payments Concurrent Program

Frequently Asked Questions
Question:
Payment Details Do Not Default To An Invoice When Customer Has Automatic Payment
Attached
Ans:
create Sales Order by entering payment details, so that the trxn_extension_id will be passed to
Receivables during invoicing.
Enhancement Request Bug 7334362 is logged to default the payment details when the customer
has payment method and primary bank account attached.

Question:
Order Organizer Form: Payments options not available from Actions LOV
Ans:
This observation is standard functionality at this point.The Payments option is not available to be
selected from the "Actions" button LOV in the Order Organizer form.
Enhancement Request Bug 7193071 ORDER ORGANIZER - INCLUDE PAYMENTS OPTION IN

ACTIONS LOV has been logged for this.

Question:
Why is it that when creating a regular Sales Order, on the Header Others tab, when selecting
Payment Type, the field is always filtered with C%? Other non-C payment types are not
displayed here.
Ans:
The Payment Type LOV at the Order level is there only for backward compatibility, and meant for customers who
have Multiple Payments disabled. The users will not be able to make use of the new Payment Types enabled in
11.5.10 for Multiple Payments using the Payment Type LOV at the Order Level.
The new Payment Types enabled for Multiple Payments require additional information to be captured. That is the
reason why we need users to use the Payment window to capture the relevant information

Top Articles and Community Links
How to use Process Order API to Create Prepayment
Records in OM? (Doc ID 1438444.1)
Payments In Order Management In R12 (Doc ID
1164613.1)
FAQ:Common Questions Asked For Process
Payments In Order Management (Doc ID 1273573.1)
Prepayments Overview: Flow And Table Impact of
Oracle Receivables Multiple Prepayments Feature
(Doc ID 280353.1)
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MFG OM Advisor Webcast 2014 0520

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1 Copyright 2014, Oracle and/or its affiliates. All rights reserved.

Oracle Advisor Webcast Program

3 Copyright 2014, Oracle and/or its affiliates. All rights reserved.

VOICE STREAMING ENABLED

US & Canada: 866- 627-3315

Toll Number: +1-706-758-7972

Global Toll-Free: 1148600.1

All Webcast Calendar/Archive

4 Copyright 2014, Oracle and/or its affiliates. All rights reserved.

The following is intended to outline our general product

5 Copyright 2014, Oracle and/or its affiliates. All rights reserved.

Ranganath Yarlagadda and Avanti Boinepalli

This session is intended to provide understanding of

7 Copyright 2014, Oracle and/or its affiliates. All rights reserved.

Walkthrough Payment processing

Prepayment processing using API

Common Issues & Frequently Asked Questions

8 Copyright 2014, Oracle and/or its affiliates. All rights reserved.

What is Payment Prepayment Receipt

Where are they Used

Apply receipt to invoice Receipt

9 Copyright 2014, Oracle and/or its affiliates. All rights reserved.

Walkthrough Payment processing

Prepayment processing using API

Common Issues & Frequently Asked Questions

10 Copyright 2014, Oracle and/or its affiliates. All rights reserved.

Order Management setup

11 Copyright 2014, Oracle and/or its affiliates. All rights reserved.

12 Copyright 2014, Oracle and/or its affiliates. All rights reserved.

13 Copyright 2014, Oracle and/or its affiliates. All rights reserved.

Order Management Super User Responsibility Setup Orders Payment Terms

14 Copyright 2014, Oracle and/or its affiliates. All rights reserved.

Walkthrough Payment processing

Prepayment processing using API

Common Issues & Frequently Asked Questions

15 Copyright 2014, Oracle and/or its affiliates. All rights reserved.

16 Copyright 2014, Oracle and/or its affiliates. All rights reserved.

17 Copyright 2014, Oracle and/or its affiliates. All rights reserved.

18 Copyright 2014, Oracle and/or its affiliates. All rights reserved.

19 Copyright 2014, Oracle and/or its affiliates. All rights reserved.

20 Copyright 2014, Oracle and/or its affiliates. All rights reserved.

Enter Sales order Fulfill order Create invoice

Apply receipt Create Receipt

21 Copyright 2014, Oracle and/or its affiliates. All rights reserved.

22 Copyright 2014, Oracle and/or its affiliates. All rights reserved.

23 Copyright 2014, Oracle and/or its affiliates. All rights reserved.

24 Copyright 2014, Oracle and/or its affiliates. All rights reserved.

Quick Receipt document that can be printed and handed to a retail

25 Copyright 2014, Oracle and/or its affiliates. All rights reserved.

26 Copyright 2014, Oracle and/or its affiliates. All rights reserved.

Walkthrough Payment processing

Prepayment processing using API

Common Issues & Frequently Asked Questions

27 Copyright 2014, Oracle and/or its affiliates. All rights reserved.

28 Copyright 2014, Oracle and/or its affiliates. All rights reserved.

29 Copyright 2014, Oracle and/or its affiliates. All rights reserved.

Enter payment information

30 Copyright 2014, Oracle and/or its affiliates. All rights reserved.

Click "Process Payments" button

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32 Copyright 2014, Oracle and/or its affiliates. All rights reserved.

33 Copyright 2014, Oracle and/or its affiliates. All rights reserved.

34 Copyright 2014, Oracle and/or its affiliates. All rights reserved.