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Dear Paul,
Ive managed to get hold of the terms from the company you want to import
the books from. The main points are these and usually theres no .
from them, if you want to . or ask for something
. , you have to get a letter from one of their representatives.
You can send books back if you cant sell them but you must do it within a
year, except for the ones youve show at an exhibition, but
in that case, pack them separately. However, if the books are not
. condition when they arrive, send them back straightaway but
tell them why.
If you havent got an account with them, you have to pay the entire cost
. . Even if you have an account, they are very strict about
paying . . If you fall behind with your payments, they can
charge you extra, from the day when you were . pay until the
day when you actually .... so.
Best wishes,
Peter
Only Connect
Members are issued with vouchers only valid for
exchange between themselves. When they perform
services for each other, ,they agree a rate for the task
Only Connect is a Local Exchange Trading System. beforehand, but a member who has received a service
These systems (called LETS) are a means of allowing need not recompense the other member directly. The
members to exchange skills and services free of charge voucher system makes possible, for example, for
that would otherwise cost them money. someone to earn vouchers by providing transport for a
member to go to the airport but then to spend them by
The system operates by listing the tasks members are inviting a third person to assist in decorating the
willing to perform for others and those for which they house.
would welcome assistance. A directory is distributed
to all members indicating offers and requirements. Such transactions are legal and not liable to tax unless
Nevertheless, all services are performed on a the service forms part of a members regular business.
voluntary basis. There is no obligation to undertake a
specific task, even though the offer may exist in the In theory, the system could be subject to abuse by a
directory. person who received services without performing any,
but a member who did not undertake to perform any
service would soon exhaust his or her supply as the
number of vouchers issued to any member is limited.
Dear Luisa,
Since Ive arrived in Cambridge, Ive joined a group called Only Connect. Its a Local
Exchange Trading System, which means you can save money by doing things for other
members that youd normally have to and
getting them to do things for you.
The way the system .. that they send out a little book to all the members
where you have to anything youre willing to do and things youd
like others you with. But you dont have to do a particular job if you
dont .. , even though youve mentioned it in the book.
They give you vouchers that only the members can use. If you do something for another
person, you decide .. vouchers the job is worth beforehand, but you
dont necessarily have to do something in return for the same person. For instance, you
could give one member to the airport, but then else
to give you . in decorating the house.
None of this is .. the law and you dont have to pay tax on it unless its
what you normally do for business.
Love,
Sara
Terms of Rental The Tenant undertakes to keep the premises in
good repair and condition and at all times clean
Agreement and tidy and to replace immediately any broken
glass, with the exception of damage caused by
The Tenant undertakes to pay for the premises accidental fire, for which the Landlord shall be
and the Landlords furniture and effects the rent held responsible.
of 300 per calendar month, the first payment
becoming due on the signing of this agreement, The Tenant must ensure that no disturbance is
and each subsequent payment being paid on the caused to neighbours at any time and that noise
first day of each succeeding month. The after the hours of darkness shall be kept to a
Landlord reserves the right to terminate the minimum.
agreement if the Tenant fails to comply with the
requirement. The Tenant shall not keep any pets or other
animals on the premises without the previous
In addition, the Tenant undertakes to pay a consent in writing of the Landlord.
deposit of 400 against the cost of rectifying any
repair required as a result of damage or breakage The Landlord undertakes not to increase the rent
of effects occurring during the tenancy. The during the period of tenancy agreed with the
deposit shall be returned to the Tenant on Tenant.
vacating the premises after any liabilities of this
kind have been discharged. Should the Tenant wish to terminate the tenancy
before this period has fully expired, one months
notice of intention to vacate the property must be
given to the Landlord.
Dear Anna,
I think Ive found a flat that may suit you while youre over here so Im
enclosing the terms of the agreement. This is what it says. You have
to pay the first months rent before you . and make
sure you pay every month .. on the first. If you get
... the rent, the agreement is no longer valid and the
landlord can throw you out. Apart from that, you have to pay a deposit
in case you break something while you . , but if nothing
is broken, you get .. when you leave. Naturally, you have
to . of the flat and keep everything clean. If there is
any damage, like a broken window, its up to you to .
mended, but theres a fire. Then its the landlords
responsibility. The landlords worried about tenants annoying people
living nearby, so you mustnt have parties or play loud music late
.. , and hes rather fussy about animals, too. If you want
to keep a dog or a cat, you need a him saying its
OK. One good thing about it is that he cant the rent up
once youve agreed . youre going to stay there, but if
you want to leave before the end of that time, you have to let him
know a month in .. .
Kindest regards,
Martha
Dear Mark,
I said Id let you know of any opportunities that came up of working here, and now
theres one that may suit you and is well worth putting in for in our Customer Services
Department. The firm as a whole is getting bigger and the Department, which has to
.. with a lot of different business, is . fast so theyre
looking for someone to help Jim Anderson, the only Manager at the moment. The main
thing is to draw customers . the new projects while making sure they
still get good service.
Best wishes,
Gerry
Dear Charlotte,
Ive just received the notice about the Societys annual meeting but Im afraid Ill have to write to the
Secretary to tell her that Im sorry but I wont be able to turn up this year, as Id already promised to go
somewhere else that evening. Some while back, before they fixed the date of the Societys meeting, the
Oxford group asked me to talk about George Eliots early novels, and now that theyve sent out the
invitations, theres no way I could cancel it or ask them to put it off to another day.
I really meant to go the meeting this year because there were a few things I wanted to bring up about how
people become members. But I reckon it will be OK if George Lewes, wholl be there, reads them out for
me. All the same, to make sure the Committee dont get the wrong end of the stick, Ill write them out and
put them in the envelope with my letter telling them I cant come, and that will give them the chance to
have a look at them before the meeting.
Kindest regards,
Mary
The Secretary
Cambridge Library Society
99 St Johns Crescent
Cambridge CB1 1BB
With regard to the Annual General Meeting of the Society, I very much
that I will be unable to this year, owing to a
engagement. Some time ago, before the date of the meeting was , I
agreed to address our sister organization in Oxford on the . George
Eliots early novels, and at this late stage, when invitations have already been sent out, it
would be out of the question for me to cancel it or ask the organizers to
to a more convenient day.
Yours sincerely,
Mary Evans
Memo
To: James Bridger
Jim,
I gather the Council have asked you for a report on Carlo Marco because hes put in for a grant to go and
study in the UK. Im sorry I cant say anything in his favour but at the same time, if you pass on what I say
to them, you must insist that they keep it to themselves and if in the end Carlos turned down, they mustnt
let him know that we had anything to do with it.
Carlo hasnt come to class all that often. When he did turn up, he was usually late but never said he was
sorry or explained why. His works not really been up to the level of the class and if he did the homework,
he always handed it in late.
He didnt behave well in class. He never listened to anything I said but just talked and told jokes. I reckon
he thought that as his fathers given quite a lot of money to the school, he could do as he liked and I
wouldnt dare to say anything.
Because of that, its a bit awkward having to write to the Council and say all this but to be quite frank, we
really cant recommend him.
Andrew
Report
In answer to your request for a report on our student, Carlo Marco, who has made an
a grant to study in the United Kingdom, I very much . that the
comments I have received from his class teacher do not justify my recommending him to you. At
the same time, I must ask you to treat the contents of this report in strict . and, if
the student is not eventually .. , not to give him cause to suspect that we are in any
responsible.
Carlos record during the past year has been poor. He was often absent and
frequently arrived late for class but made and gave no explanation. In
general his work has been below standard, and he very rarely completed homework assignments
on . .
James Bridger
Dear Miki,
Hows the leg? I thought Id better let you know what you have to do
to get an attendance certificate from college. First, you must let the
office know by next Monday if you want one. They dont hand them
out automatically, because you have to go to all your classes (except
the optional ones, of course), and be on time, and you have to do all
your homework properly. If for some special reason, you havent been
able to do all this, but your Tutor is willing to say you deserve to get a
certificate anyway, you must write and explain what was special about
your situation. Im sure theyll understand in your case. Let me know
if I can do anything else.
Jan
CERTIFICATE OF ATTENDANCE
Students to receive certificates of attendance
the college office not . next Monday. Such certificates are
issued .. to those students who have .. the
college authorities with . to the matters:
Sorry its taken so long to answer your last letter, but Ive been a bit busy. Apart from college etc, you
wont believe the hassles Ive been having trying to cancel the magazine New Worlds! It all started when
Mum gave me a subscription as a birthday present a couple of years ago. It was OK at first, I was fairly
into astronomy and stuff at the time, well, still am, of course, but by the end of a year I realized I knew all
the sorts of stuff they have. So I decided to get something a bit more serious, a proper scientific journal. I
thought if I just didnt pay the sub, theyd stop sending the mag. But it wasnt that simple. They kept on
sending it, and then I got these notes telling me I hadnt paid, which I just chucked in the bin. Then I got
this letter offering me two years cheap subscription. Then I got a rather nasty note it was about six
months on, threatening all sorts of trouble from their lawyers if I didnt pay for the mags Id had. So I
wrote and told them I didnt ask for their stupid magazines etc. Now Ive had another rude letter, so Ive
written to the boss and told him that if they dont leave me in peace, itll be me whos calling in the
lawyers, not them! I hope it works.
Dear Mr Wallis,
Yours sincerely,
Teresa Marks
MEMO
Ive been trying out one of the new products and its really helping me to organise
my life. (I know thats hard to believe but its true!) Its a wonderful gadget called
Databank and its really an all-in-one calculator, diary and address book. Its got
a huge amount of memory - the others you can ........................... only
have ......................... much, in fact - but its only the ........................... of a small
diary. You can keep all ............................. of important information in it so I find it
really useful not only in ............................... or at home. You can set it to remind
you about things like meetings and birthdays for ................................. a year (so
Ill have no excuse if I miss yours!). Oh, one last thing - theres a secret code
number which ......................... you keep your information strictly
to ....................... . So, even though I havent got .......................... time, I do feel
Im a bit better organised at last!
Highly recommended!
INFORMAL REPORT
________________________________________________________________
FORMAL BROCHURE
Palm Hotel
Seagull Studios
A little ....................... down the road from the Palm Hotel, 3 twin-bedded studios,
.................. with its own en suite toilet and shower, and balcony. The
kitchenettes are basically ................ with a small cooker and fridge, and are
not ..................... preparing full meals. Some late-night noise from the bar below
is .................... and we do not ............... this accommodation for those who like
early nights!
WITNESS STATEMENT: Barbara Bailey
Date: 23/4/00
Dear Sheila,
Just a note to reassure you that Im all right - I was only a witness to the accident
I mentioned on the phone!
It was last Tuesday, as I was on my way home from work. It was getting on for
sevenish, I think. Id been doing .......................... again! I thought itd be
a .............................. to use the ring road because I .................................... to
get stuck in the jams ....................................... the Stadium. There was a
fair ................................. traffic but it was moving OK.
Well, you know the corner of London Road? I was ................................. to the
traffic lights when this red sports car shot past me, .................................. the
lights were ............................ him. When I got to the roundabout I spotted him
again. He pulled out in front of a van. The van driver had ................................
of stopping in time, and he went straight into the car. It turned the car round
in ................................ . I reckon the driver ............................. lightly as he
wasnt hurt at all .............................. his car was a real mess. Fortunately, the
van was still in one ................................ , at least I think so, .................................
the headlights, which were smashed, of course.
Anyway, none of it involved me - I just had to hang about and make a statement -
so dont worry!
Lots of love,
Barbara
Hotel Golden Sun - Torremolinos
Situated above main road, about 500 yards Carihuela Beach
Within 10 minutes centre of Torremolinos
Amenities:
Large freshwater swimming pool Palm fringed
gardens Poolside bar Sun terraces Sun beds Attractive
restaurant Lounge area and card room Coffee/snack bars
TV/cards room (videos shown) Early meals, baby-sitting and
high chairs for children (on request locally)
I do hope that youre going to join us in Spain. The hotel sounds really good and its
only 500 yards (0) from the beach and ten minutes ............. the centre of Torremolinos.
Its got a swimming pool, gardens ................. palm trees, a bar by the pool and sun
beds .................. . There are ....................... places to eat, ......................... an attractive
restaurant and a snack bar. If it rains we can watch a video or play cards .................... have
got a special room. Dont worry about the children as everything is ................. from high
chairs to baby-sitting. We just have to .................. them. Then we can go and enjoy
ourselves as there is a dance ....................... .evening and even a cabaret .................... nights.
The bedrooms are everything you could wish for with ..................... bathroom and
balcony. .................. central heating too, although we hope we wont need it!
Best wishes,
After this there will be a chance to get into groups and they are
probably going to show us some audio-visual aids that have been
developed recently.
The next couple of days there are going to be various talks from
teachers of Italian and Spanish and the whole thing is going to be
rounded off with a debate about the need fro language teaching in the
primary school.
Apparently any two of us in this department can go. Do you fancy it?
Ive got that information you asked me to get about the Young Persons Railcard.
It seems that you can only buy one up to March 17 th. It looks like a pretty good
deal to me because it only costs 35 and you get a lot for that. It allows you to
travel anywhere you want for six months and it also lets you pay less at some
hotels and restaurants.
You can only get it at the Student Travel Office in Piccadilly and you have to go
and get it yourself. Its for people under 26 and you have to prove your age and
that youre doing a full-time course. You apply at the office and you have to give
them a passport-sized photograph.
Its really good offer and I think you should encourage any of the students who
can do so to get one before its too late.
Glenn
NOTICE TO STUDENTS
Jill,
I rang up that book club of yours while you were away, as you asked me to do. I
told them how fed up you are with them and their total lack of efficiency. They
told me that youll have to send them a letter they wont deal with any complaint
on the phone.
So make sure you tell them that they keep sending you the wrong books and bills
and not sending you the books youve ordered. Their answer to your last letter
when they said they were looking into it came ages ago and I think you should
tell them that its just not good enough that they havent written to you or phoned
you since. By the way, the person I spoke to couldnt find any record of these
letters and didnt seem to want to help at all in fact she was rather rude. I think
you should point out what your agreement with them says you dont have to
pay for books you didnt order. And if I were you, Id tell them that youre not
going to give them any more money until the whole thing is sorted out. That
should get them to do something about it!
Tony
Dear Sir/Madam,
Yours faithfully,
Prizes:
Winners: time in a recording studio without charge and a TV appearance
Runners-up: an instrument of your choice
Dear Rick,
Have you heard about the competition for local musicians that they hold
? Well, Ive been thinking that maybe we should for
it. .. and it doesnt matter whether you perform on
.. or as a group. So I reckon we should . our own
band it shouldnt be too difficult to find another couple of people to join us.
The hold the competition over a week in June in the Central Hall and apparently
quite a big . turns up for it. Oh, and it says that there are five
. We can play one of the songs weve . we dont
have to play something by someone else. It says that you can play anything you
like . as it doesnt .. than fifteen minutes. The
winners get .. of a recording studio and the chance to appear on
TV. If you you can have an instrument .. .
So, what do you reckon? Shall we have a go? Apparently, anyone whos
interested has to get with someone called Paula Sheen. Her
number is on the advert, so if you do fancy it, I can do that. Let me know as soon
as you can.
Dear Mike,
I just thought Id drop you a line and tell you about the summer job Ive
got in a local bookshop. Theyve just sent me all the rules of the
. and I must say some of them look a bit strict! Ill have to
get there .. that is at 8.30 and they say that anyone
whos will get . Were supposed to be
.. things like jeans wont . . They didnt
mention that in the interview!
Paul
Do you think you could come up with some sort of notice about the
Film Club we decided should be started in the committee meeting the
other day? Since you were made the organizer of it, its best that you
let everyone know about it.
Obviously, the fact that so many people have said they want a club like
this is the main reason why weve decided to set it up. So make it
clear that were doing it because of that. Since we didnt have any
strong idea ourselves about which particular films we should show,
mention that youd be glad of any suggestions. Dont forget to
mention that weve decided the club should meet every week and that
they wont have to pay to join. But make sure that you point out that
theyll have to pay a small amount for each screening just enough to
pay for the films and equipment we have to hire. Oh, and dont forget
to mention that they can get things like ice-cream and cold drinks
while the films on. And get them to sign a list if they want to join.
Regards,
Janet
Dear Anita,
Just a quick note to let you know that I've found out what you should do about getting
a temporary job at the hospital.
Write to the Personnel Officer; his name is Mr. I. Cooper. Tell him that you're
looking for a temporary summer job and that you're wondering whether they need anyone.
Mention that I suggested you write to him - I know him fairly well. Of course, he
knows me as Dr Ferguson. Tell him what you're doing now - you know, that you've been a
student for about eighteen months - and that you'd really like to work in a hospital
in your holiday because you've decided to become a hospital doctor when you get your
degree. Since you haven't done that sort of work before, you'd better tell him that
you really want to learn and that you'll take anything they offer you. It may mean
being a general assistant on a ward - it's really hard work and there won't be much
money in it, I'm afraid.
I think you ought to put in your school certificates and your latest exam results from
university because he'll probably want to see them. I wouldn't send the originals,
though - you don't want them to get lost. And tell him that you'll send him any other
info about yourself that he might want. Finish the letter off by telling him where he
can get in touch with you - you'll be at that address until mid-June, won't you?
Anyway, I must get back to work now.
Love,
James
Dear Sir,
I am writing to . whether you have any ... for temporary work. I have
been . to write to you by Dr James Ferguson.
Yours faithfully,
Anita Smithson
Doors still closed at 10.12 am advertised hours to 10 am 5 pm. Man who unlocked
door gave no reason, was rather rude and looked a mess. Cost 3 to get in no ticket
issued. Two exhibition rooms closed no idea why. Two other room in semi-darkness.
Six out of ten of the kinetic displays in the childrens gallery did not work when the
buttons were pressed. There were no labels on thirty exhibits and another ten had labels
too close to the floor. The Ace Caf had run out of coffee and my Colliers sandwich
(prawn and mayonnaise) was probably left over from the day before.
Dear Dr Crompton,
Yours sincerely,
Jane Smith
Yours sincerely,
Jenny Smith
STYLE: The writing is lively but too colloquial for this kind of text. Margaret is also
sometimes inaccurate in her choice of vocabulary, with unfortunate results.
Dear Annie,
How are you getting on with your language project? As you know, it took me a year
.. mine. And now I've just got a copy of the comments the teacher made on
it, and she obviously thinks it's a bit of a disaster!
She seems quite .. with my observations, but said the material could have
been much .. . I think that I probably .... high because I )
.... to 10,000 words when we were only .. do 5,000.
She certainly thought it was far .... . Then she criticised me for using too
much ... and sometimes getting the .. completely!
At least she .. of the pictures I spent hours preparing (although she eemed
to think I had .... them!). But then she had a go at me about the
number of .. I made, and she obviously thinks these have
.... the whole project. I suppose the lesson to learn is that I should
have let someone read it before I .. it in.
Love,
Margaret
INFORMAL NOTES
Future events
25th Feb walk on Stanmore Common, meet outside gate at 10.30 a.m.
fund-raising evening, need to agree on where and when.
weekend away in Norfolk (last year was great) twenty people at the
most.
A.O.B.
New club secretary soon Harry Curaci to stop in November. Club
would like to say many thanks for all his hard work.
Voting for new secretary next month at general meeting, all
nominations to be in by 23rd February.
Any volunteers to give out our monthly newsletter Twitchers? Please
let Muriel Hardy know as soon as possible.
FORMAL MINUTES
Future Events
On 25th February there will be a walk on Stanmore Common. Those taking part should
.. outside the gate at 10.30 a.m. There will be a fund-raising evening in
the near future, date and to be decided upon. We are organizing
another weekend away in Norfolk, . the success of last years trip.
Early reservations are essential as places are . to twenty.
Exclusive Apartments
If you require a medium or long-term let for an extended stay, our
exclusive, serviced apartments may suit your needs. No apartment is alike,
each one with individualised interiors to suit the tastes of the discerning
executive traveller.
All the usual hotel facilities are available, including valet parking in our car
park, which is under 24-hour surveillance. The personnel are on site at all
times to offer any assistance required and ensure that our accommodation is
up to the high standard, expected by our guests.
The level and flexibility of service on offer equals that of a luxury hotel
without the corresponding high price tag.
NOTE
John,
I think I've found the perfect place for Mr. Shima to stay while he's here.
These are flats to . for long periods. .. flats have
maid service and ... individually. These flats are intended for
who travel, so theyll be perfect our purposes, I think. It
has that a hotel has. The car park is guarded day
.. so there'll be no problem with the car hire company. The
company . are on the spot and available.
Guests need to stay for . 2 months, which is fine, but we will
have to be sure to book in order to make .
that a flat is . . The flats are supposed to be of a high
., but at the same time not too . .
NOTICE TO STUDENTS
NOTES
Dear Margery,
Could you please put together a letter for parents about the school
Sports Day and see that it get sent to the pupils homes? Briefly, the
details are these:
This years Sports Day on Friday 5th June, 9-4, if its not raining!
50-metre and 100-metre races, sack race, three-legged race,
egg-and-spoon race and lots more.
Children taking part in school PE kit and gym shoes, but track
suits too weather may turn cold.
Food and drink at the school canteen. Looking for parents to
help out. Mention that all profits to be used for new sports
equipment.
School governor to present trophies at end of day.
As many parents as possible.
Thanks a lot,
Simon
LETTER
Yours faithfully,
As the person in charge of the childrens library, would you kindly produce,
for general distribution, a leaflet detailing the summer activities and events?
The points to include are the following:
LEAFLET
Firstly, we have an exhibition of exciting new works by a well-known local artist, Judith Potter. Her
paintings and sculptures are in the reference library throughout the
summer. Those interested .. a catalogue.
For those .. the theatre, Toad of Toad Hall will be performed in the
library theatre. It .. 1 st to 10th July and starts daily at 7.30 p.m. For cinema
enthusiasts special film matinees every weekend in July and August at the
library theatre. Very children . our puppet theatre and
story time, every morning in July and August from 9 to 10.30 p.m.
Finally, pottery, arts and crafts classes will .. on Thursday evenings,
7 and 9 p.m., in the arts centre. You will need to .
your own materials.
JOB ADVERTISEMENT
MARKETING DIRECTOR
INFORMAL LETTER
You know I promised to tell you if I heard of any interesting jobs going? Well, our company is (61)
.. a new Managing Director - the ad goes in next week.
The new director will be (62) from Jane Fairbrother, who's leaving because she's
been (63) new job in Scotland. Since you have (64) in Business
Administration you'll stand a good chance. I can just see you as the (65) of the
department. You are working in the same (66) ... (which is what they want) and you
have done (67) in your present job that they are bound to be impressed. If you get
the job, you'll have more than 30 people (68) and you would have to make a
number of (68) .. . The holidays you get are (69) . tne canteen
food is edible and doesn't (71) .. . As for the money they will pay, you will have to
(72) with them - it (73) your experience. Your application must (74)
.. by 3 November, so get your skates on!
Love
Margaret
INFORMAL NOTE
Jack,
Believe it or not, it's been nearly a year since the last poetry competition and it's
time to have it again this year. Can you put together a leaflet about it. Here are the
points to include:
We don't want poems to be longer than 30 lines.
They can be written for either children or adults, but we want them to be
entertaining, so explain that we'd really like ones that make people laugh.
We can't afford to return poems, so if people want them back after the
competition they'll have to send us a stamped, addressed envelope with the
entry.
People can send in as many entries as they like, but nobody will be able to win
more than one prize.
They've got to send an entry form in with their poem (they can get these from
libraries and bookshops).
We're charging 10 to enter the competition, and this should be sent with the
entry form (but point out that they only pay 5 if they live in this area).
Mention that entries must be in by March 27 and that the names of the people
who will receive prizes will be known about a fortnight later.
PUBLICITY LEAFLET
FORMAL LETTER
The Secretary
North of England Wildlife Protection Society
1 Hill Road Burnley
Dear Mr Eagleton
I regret to inform you that I am unable to attend this meeting because a prior
engagement will prevent me from arriving in time. Unfortunately, it is necessary for me
to remain in Leeds on that evening as I have already agreed to participate in my younger
brother's school-leaving ceremony. In fact, I have agreed to address the whole school on
my work as a National Park manager. It might be possible for me to be at the meeting
about half an hour before the time it is scheduled to finish, but I think that this would
serve no purpose.
I have forwarded my report to Mrs Mary Jones, who I am hoping will kindly agree to
read it to the meeting. Any questions can be directed to her and she will be able to
answer them. I do not anticipate any problems, but if clarification is required, I can be
contacted on my mobile phone during the evening. I am confident that the meeting will
be a great success.
Yours sincerely
Jack Robbins
INFORMAL LETTER
Dear Mary
Best wishes
Jack
INSTRUCTIONS TO EMPLOYEES
Informal letter
Dear Sophie,
You asked me in your last letter to suggest some ideas for your next holiday. I'm enclosing
some information about an organisation that rents out interesting old cottages. We stayed
in one last year and it was marvellous.
One disadvantage is that you have to pay (45) . three months (46)
. Also, they only accept English (47) . but you can use a credit
card. Don't book unless you are sure because if you cancel they will not (48)
.. your money, unless you cancel (49) .. three months before
you intend to go, or unless the road to your chosen cottage has become (50)
because of bad weather. It would be (51) . to take out
cancellation insurance.
Remember that you have to (52) after 4 p.m. On the first day and (53)
before 11 a.m. On the last day so that the housekeeper can get the
cottage ready for you, and the people who (54) . . It will be (55)
. for you to take your dogs but don't let them (56) on the furniture.
Remember that the (57) . people who may sleep in the cottage are those
whose names are On the booking form. The Trust takes this matter (58) . .
You can (59) .. to all the properties, so you can take with you whatever
you need. You will have to take (60) . sheets and towels in any case. I'm
sure you will have a wonderful time if you decide to go, but it is wise to read the booking
conditions carefully.
Love,
Places are very limited. Apply before January 31st. Application forms are available at Reception. Staff who
attended this course in March cannot re-apply.
Attending this course will improve the chances of employees who are thinking of applying for 'promotion within the
company. Staff who reach an adequate standard on the course will receive a certificate. The course must be taken
as part of your annual leave entitlement. The company will receive a full report on the physical and mental qualities
that staff have shown during the course, including their ability to work under pressure and motiva4e others to
achieve goals.
26 January 200-
Dear Caroline,
Since you have been away this week at the sales conference, I thought I should
write to you about al1other course the company is offering. It's only for people
who are already (45) the company. It's a course in North Wales
which lasts a (46) and includes a lot of (47)
activities. You don't need any (48) . because you can learn things
from scratch. Everything (49) .. for the activities is provided
except boots. There are only (50) . places and you must apply
before (51) of this month. You haven't (52)
. , have you? There was one (53) . year and
staff who went on that can't (54) . With this letter I have (55)
. an application for you to fill in and return. The course is
completely (56) (which is good, isn't it? I think it normally
costs about 800). The reason I thought you might want to know about this is
that, as you told me, you are interested in applying for promotion. It seems that
attending this course will be an (57) for anyone hoping to be
promoted. You also get a certificate if you are (58) and the
company is told (59) .. you did on the course. Unfortunately, going
on the course means (60) two weeks of your holiday. Do you
think it is worth it?
Best wishes,
Camilla
Dear Jack,
You'll never believe what happened here at the end of last week. I'm enclosing a press
cutting for you to look at. It's the sort of thing you expect to happen in the inner City rather
than here in the (45) . , Maybe they thought that because the people who live
here are
quite (46) . ,there would be plenty of money to steal. I was in the Post Office
myself at the time, talking to Mr Wall the (47) .. ,when suddenly two men
rushed in. (48) .. had a gun, which he (49) . about. I was really
scared and some of the other customers were so frightened they were (50) . Mr
Wall began to (51) .. the money, which they had told him to do, but at that
moment, Mr Wall's doc, Zorro, who had been quietly lying on the (52) .. ,
jumped up and (53) . one of the robbers, Causing him to Scream in agony. The
other robber then pointed his gun at Zorro and shot him at very (54) range. Amazingly, the
bullets bounced off Zorro's (55) .. ! It's almost impossible to believe but I saw it
myself. The robbers were extremely (56) . by this and ran out of the Post Office
without (57) . . They (58) but a police car forced them to stop. Zorro was (59)
taken to a vet for treatment. Apparently, he (60) . soon, which
is good news, isn't it?
Best wishes,
Paul
FOR SALE
Grade II Listed Building
Newly Offered
Bolingbroke House
Suitable for use as Hotel, Private School, Health Farm, Conference
Centre
Designed by the renowned architect, Sir John Vanburgh in the early
18th century, this elegant building possesses the architectural features
of a bygone age. Victorian additions almost doubled the size of the
house. Fully restored, refurbished and modernised, it is offered for
immediate use.
85 rooms. Room for further expansion. Large car parking area. Set
in 3,000 hectares of well- maintained gardens and parkland. Cinema,
lecture hall, seminar rooms, closed circuit television, public address
system. Indoor swimming pool, gymnasium, tennis courts. Dining
hall, modern kitchens. Modern security systems
MEMO
TO: Sir John Hawkwood
FROM: Thomas Middleton
DATE: 16 June
RE: Conference Centre
As you know, our company has been in need of its own centre for conferences and
short in-service training courses for some time. I believe that I have now found the
ideal location. It is a Grade II listed building which has just come onto (45)
. It was designed by the famous architect Sir John Vanburgh. The
main house (46) to the early eighteenth century but (47)
.. the present building (48) Victorian times.
There is (49) for the company to spend more money on
improving the house as it is offered in (50) . . There are (51)
.. a hundred rooms, with (52) of adding more, should
this become necessary in future years. There is (53) .. space to
park cars. A considerable amount of (54) . is included in the price.
Obviously, the house has the appropriate roams and (55) needed for conferences.
In addition, members of staff attending courses and conferences will be able to
(56) taking advantage of the many opportunities for physical
exercise that are available. The house is (57) . against intruders. It
is easy to get to from central London and Heathrow Airport, both by (58)
.. and by (59) .. . The price is 2,500,000 but
there may be room for (60) . .
Dear Mr Collins
You can imagine our horror when, on home late at night, we found that our
house had been burgled and thousands of pounds' worth of valuables had been stolen. There
was also another note, obviously from the burglars which said, 'Hope you enjoyed the show.'
Clearly they had taken of the certain knowledge that we would be out of the
house in order to perpetrate this crime.
ADVERTISING BROCHURE
THESE exclusive leisure retreats are more than me: holiday homes. They are time
ownership homes, exclusively reserved for those individuals who have bought the
weeks they want to use, at a fraction of the cost of purchasing the whole property.
The weeks are their property in perpetuity. To enjoy, rent to friends, sell or even
pass on to future generations.
FROM Its spacious terrace each lodge has its own unique perspective over the
sparkling blue waters and unruffled surface of Loch Lomond. In the supremely
spacious living room, you will discover inviting leather sofas adorned with colourful
scatter cushions. Even the Bang and Olufsen stereo and CD player are skilfully and
discreetly housed in an elegant oak unit.
IN the stylish Allmilmo kitchen there is everything you need from microwave and
food processor to exclusive Gaggenau appliances. Discover too, the irresistible
opulence of the master bedroom. The elegance of gold-plated fittings and marble
surrounds in the bathroom. The indulgence of whirlpool bath and impulse shower.
The sheer pleasure of your own private sauna.
WHEN you consider the superb attention to detail lavished on these exceptional
lodges, you might expect such luxury to be outside the price range of all but a
fortunate few. Yet prices start from a not excessive 3,250 up to 22,950 per week,
according to your selection. A small price indeed when you consider the pleasure
of owning a share in one of the world's most exclusive country resorts. For
eternity...
Extract from letter to a friend
Weve been in Scotland for a week at our timeshare lodge its not just a holiday
cottage. It was to buy a week than we thought and we can rent it
to other people since we own our week . . in fact we can even leave it
to our .. . Our lodge has a .. over the lake, which is very
blue and .. at this time of year. The living room is surprisingly
. and as soon as I see the sofa I want to . . The stereo
system is good and fitted so that you cant . . In the kitchen, there is
nothing .. and it is good-quality stuff. You wouldnt believe how
the bedroom is and we really enjoyed having our own sauna. You
might think these lodges are beyond the reach of .. but the prices
range from about 3,000 up to 23,000 per week depending on .. of
week, which is , dont you think? Im enclosing the brochure for you
to have a look at.
INFORMAL NOTE
Jack,
I'm sorry to give you this bad news, but I thought you'd like to know straightaway.
Our trip to Canada is off. It seems that the travel agency which had the job of
putting it together has closed down. No one has a clue where the owner is and
there's nothing left in their bank account! I had a word with the local police -
they're trying hard to find him so that he can answer a few of their questions. They
told me that if the agency has already handed over any money to airlines or hotels
we may be able to get it back, some of it at least, but dont raise your hopes too
high - it looks like we've lost the lot.
Our insurance policy doesnt cover this sort of thing - it's tough luck. If you want to
know any more details, give me a ring. I'm sending an official letter to all our
members.
Peter
FORMAL LETTER
Dear ...
I (0) inform you that the study tour to Canada arranged by the Geographical Society can no
longer (62) . . We have discovered that the travel agency (63) the organisation of
this tour is no longer (64) . . It is (65) . where the owner of the agency,
Mr Michael Daly, is at this moment but it seems that large sums of money (66) . .
Yours faithfully
Richard Hakluyt
Secretary, Geographical Society
B. Note down anything you need doing and if youd like someone to help
you with.
List your and any services for which you would
... .
E. Nothing in the system is against the law and you dont have to pay tax
on it.
No transaction in the system is . or .. tax.
F. We must get the message across to our customers and give them the
right stuff about our projects.
It is important that our customers should be ... the
regarding our projects.
G. Shes passed all her exams and done the same job before.
The candidate has the appropriate .and .
.. .
H. He talks well and can say what he thinks, feeling hes on the same
footing with everyone, from the boss downwards.
He has excellent and is able to express himself on
.. at all levels within the firm.
I. If a fire starts, decide whether it is safe for you to try to put it out.
In the . an outbreak of fire, decide whether it is feasible for
you to attempt to .. it.
J. If youre working when you hear the alarm, stop any work youre doing
and leave the office as quickly as you can.
. be at work when the alarm sounds, cease
you are .. and vacate the building by
the safest route.
K. Dont use the lift whatever you do and if you see smoke on the stairs,
go to the fire escape outside.
Do not . of the lift under . If the
is blocked with smoke, youre your exit by means of the
. fire escape.
L. Once youre outside, it doesnt matter what you need to do, dont go
back to your office again until the fire officer says its OK.
Once you have reached . , do not .... to your
office until to do so by the fire officer, . it
may appear to be.
M. If you like theatre, youll relish the Aykbourne series on now at the
Metropole.
Theatre . will .. the Aykbourne season
.. running at the Metropole.
O. There is a 10% off for anyone who signs up for our magazine for a
year.
A 10% . is available for members who .. to the
publication for a period of . .
P. If the milk has gone off, throw it away dont drink it!
Should the sell-by date on the milk have , the product must be
. , not . .
Q. As he couldnt pay his bills, Mr. Salter asked the bank to lend him
money.
Being .. meet his financial commitments, Mr. Salter
.. a bank loan.
R. We ask the audience to keep their mobile phones off while the film is
on.
Patrons . to have their cellular phones switched off during
.
S. Free samples of the new shampoo were given out to people in the
street to find out what they thought about it.
Market researchers free samples of the new shampoo to
.. in order to test public to the product.
U. We are sorry if the transport workers strike has caused difficulties for
the travelling public.
We for any caused to the commuters by the
transport employees industrial action.
W. All profits from the bazaar will be given to the Sunshine Home for
Disabled Children, to buy sports gear.
All . from the bazaar are to be to the
Sunshine Home for Disabled Children to sports equipment.
X. In reply to your letter, we are looking into the matter of your lost
umbrella and will contact you as soon as we have any news.
In to your communication, the .. of your umbrella
is being .. and we will contact you in due course.
A. The first payment will become due immediately and each subsequent
payment must be made punctually on the due date.
You have to pay the first month . and every month
. you must pay on the date it says.
I. The remainder of the day will be overcast with some rainfall, although
temperatures will be unreasonably high.
The of the day will be . with scattered
, although it will be warm for the time of the year.
p Not valid on underground train services unless specifically stated. (travel ticket)
Example: You will be asked to show that adequate funds will be available to meet
the cost of fees, your own maintenance and that of any dependants during your
stay.
(immigration regulations for students studying in Britain)
Theyll ask you to show that you will have enough money to pay your college fees
and to support yourself and any other members of your family you bring with you.
a Should there be any defect in this appliance, consult the supplier. (note with
washing machine)
e Should you wish to extend your rental beyond the agreed terminating date, it is
imperative that the renting station is advised immediately.
(car hire conditions)
f The Post Office does not undertake to deliver mail to the addressee recipient on
delivery.
(Post Office regulations for Registered Delivery)
g Normally the bank asks for seven days notice of any withdrawals from a Deposit
Account, but in emergencies you can draw immediately. (bank conditions)
h You will receive four tickets. Should you require more books than this at any
time, extra tickets will be issued on demand.
(library rules)
i Possession of such a letter is not obligatory but should greatly facilitate entry.
(immigration regulations)
5. The information below is given as if spoken informally. Rewrite each item as it
would appear formally in the notice, form, printed regulations, etc. indicated in
brackets. Suggested beginnings are given for the first few items.
Example: Youve got to understand that we accept students only if theyve got
permission to study from the Home Office.
(college regulations)
Students should be aware that they will be admitted to the college strictly on
condition that they have obtained leave to study from the Home Office.
a If you want to complain, you must write a letter to the tour operator. (travel
conditions)
Any complaints should be ...
b If you buy anything during the sale, we dont give you your money back if you
later decide you dont want it.
(shop notice)
We regret that no refunds ...
e You should go to, or phone, your embassy if you have any problems. (advice for
travellers)
Travellers are advised ...
g Its important to remember that youve got to have an up-to-date visa. You can
get one from the consulate.
(travel regulations)
Please note that you ...
h Its cheaper if you get a Certificate of Posting when you actually post you letter
(the counter clerk will fill it in). You can get one later but its more expensive.
(Post Office regulations)
A Certificate of Posting may be obtained at the time of ...
j You can use this ticket on trains that leave after 7 in the evening.
(rail ticket)
(travel conditions)
l Please keep this receipt. You may have to show it later on.
(official receipt)
m The firm cant promise to send the goods you order until you send them the
whole price.
(business letter)
n You can do several sports here. Ask at reception if youre interested. (hotel
notice)
o If you want a Certificate of Attendance, youll have to show your Admission Slip.
Its not absolutely necessary for you to have a teachers note saying you come
regularly, but itll make things a lot easier.
(college rules)
Specialized Vocabulary
Formal Words
The three passages below are written in formal English. They contain words and
structures which are often found in notices, regulations and formal letters but
which are not common in ordinary everyday conversation.
1 Put each of the following formal words in its correct place in the notice
below.
Cars rented from our London office may only be returned to our other offices
(Manchester, Bristol, Oxford) by (c) ________________ arrangement and on
payment of
an (d) ___________________ charge.
If a driver fails to return a car to us by one week after the agreed (e)
_________________ date, we will be obliged to inform the police.
Special rates are available for periods (f) _________________ three months.
Drivers who (g) ________________ to (h) ____________ the car for a longer
duration should (i) ________________ the company as soon as possible.
We also have offices at a number of (j) ________________ Scotland. Our London
office will be pleased to (k) ______________ (I) ________________ details.
3 Instructions as above.
(c) before our arrival (n) the tour will end in Paris
(i) the beginning of the course (t) show your driving licence
(j) sufficient money for expenses (u) make sure you have permission
INFORMAL LETTER
Dear Sarah,
Just a note to let you know my new address, though Im afraid it may be a
temporary one! My brother fixed up this accommodation for me while I was away,
as you know, but I dont suppose he had time to look the place over very thoroughly
and of course the landlord didnt mention any problems! Anyway, it was quite a
shock when I arrived the carpet in the living room is dirty and stained, one of the
kitchen taps drips all the time, a window pane is broken and, worst of all, theres a
smell of gas from the cooker, which could be really dangerous. Im writing to the
landlord to let him know whats wrong and ask him to sort things out as soon as
possible. If he wont agree, the only thing I can do is contact the local council.
Wish me luck!
Love,
FORMAL LETTER
Dear Mr Stubbs,
I have recently moved into the above property and I'm writing to (0) inform you of a number of
problems which require urgent (62) . . Although my brother (63) ..
.. the flat on my (64) , he obviously wasn't (65)
.. these problems and, if they had been (66) . out to
him, he certainly would not have signed the rental agreement.
The two most important problems are the gas cooker, which appears to have a gas (67)
. and therefore represents a potentially serious (68) .
hazard, and a broken window pane which needs (69) for reasons of security.
In addition, the carpet in the living room needs (70) , and there is also a tap in
the kitchen which drips (71) .. .
Yours sincerely.
INFORMAL NOTE
Dear Debbie
Just a note to let you know that I cant come to the AGM next Thurs. Sorry about this, but my
mums got a few problems at home and I need to go and help sort things out.
You did say that if I couldnt make the meeting, you wouldnt mind standing in for me and I trust this
is still OK. Its basically just a question of taking notes and saying a few words about the
conference we organized in the summer.
Ill let the Chair know what weve arranged and Ill also mention my feelings about a couple of the
items on the agenda. As you know, Im dead against the idea of bumping up the annual
membership fee for next year I think wed just lose members. On the other hand, Ive no
objection to bringing in a rule to stop people smoking at meetings.
Yours
FORMAL LETTER
Yours sincerely,
INFORMAL NOTE
Dear Carl,
How about organizing a photography competition for the magazine? We could get a
few people who are well-known in the field to decide on the best shots. Im sure Mary
Thorpe would agree to help, for example shes a friend of my mothers. As 1st
prize, we could offer a copy of that new camera manual we were sent and maybe
some useful equipment (say twenty pounds worth?) for the 2nd prize.
If you agree, lets print an official entry form so people have to buy the magazine!
There could be several categories but I think we should set a limit for each entrant of
3 photos altogether, however many categories they enter. Youll need to decide
when entries have to in by, and what the smallest size for prints should be. Tell
people to send a SAE of the right size if they want their photos back, and add a note
to say they cant blame us (or claim compensation) if anything happens to their
photographs. We could put the results (and some of the best pictures?) in a future
edition.
Mandy
FORMAL ANNOUNCEMENT
PHOTOGRAPHY COMPETITION
Entries are invited for the Photograph of the Year competition for one
(0) OR MORE of the following THREE categories:
1. Town 2. Countryside 3. Wildlife
RULES
1) Entrants may submit no more than three photographs in (66)
.. .
2) Photographs can be in colour or black and white and must be of a
(67) .. size: 10 cm x 14 cm.
3) All entrants (68) .... the official entry form printed on
page 26.
4) The (69) ..for entries is 31st December.
5) Photographs cannot be (70) .. unless they are (71)
.. by a stamped addressed envelope of (72) ..
size.
6) Prize-winners will be (73) .. in next month's magazine.
7) No (74) . can be taken for any loss or damage to
photographs.
Thanks for agreeing to write up our new leaflet. Here are the notes for
you:
Don't keep your wallet in the back pocket of your trousers, where
thieves can see it. Keep it in a jacket pocket - better if it's a
pocket you can do up.
If your credit card is stolen, tell the card company as soon as
possible, (as well as contacting the police) so that they can give
you a new one.
Don't waste any time in letting them know it's been stolen.
The thief could buy things over the phone or on the Internet
using your card number.
Never carry your Personal Identification Number with you. Try to
remember the number, and don't tell anyone - this includes
friends.
Cut up your old cards when they run out.
Never keep your cheque book and card together - a thief needs
both to write a valid cheque.
YOUR WALLET
A wallet kept in a back pocket is (0) VISIBLE to thieves, making you an easy target. Wallets should
be kept in a jacket pocket, (62) .. one that can be (63) . in some way.
Sam
I just dropped by on the off chance. Anyway, here I go again. I know you
hate computers but Ive just tried out some programs from a company which
has made computers fun to use for everyone even you! Theyve created
lots of interesting things. You can play golf when it is pouring down outside,
find out about music, art and history, be a pilot or an astronaut. They also
have two programs which help teach children to write and draw, even when
they are as young as yours. They have also taken all the difficulty out of
using a computer so you can use it at work, too. And its no use saying you
cant afford it because computers are cheaper now. So lets go and get a
computer and these programs. Youll be able to use your new computer as
soon as you switch on.
Terry
PS. If youre still not convinced, let me you give a demonstration on mine.
ADVERTISEMENT
That's why we've (2) .. up with so many interesting things you can do on your
personal computer. You can play golf on a (3) .. day, increase your knowledge of
music, art and history, (4) .. a plane or walk in space. Software like Super Software
Young Writer or Young Artist helps your children (5) .. express themselves with (6)
and pictures at a very early (7) .. .
And since Super Software Screen makes it (8) to use a personal computer that
everyone can use one, you, too, can use all these interesting programs at the (9)
and in the home.
So, now that computers are more powerful and less (10) . , everyone can discover
the exciting world of computers from the (11) they switch theirs on.
INFORMAL NOTE
Dear Frank,
Leave space for another notice. Britannia Rescue are going to give us a discount for our members only.
They say theres no other breakdown service as fast and theyll never let you down. Theyve got more than
540 agents! And theyll come at any time on any day all you need to do is call them.
There are three different types of protection. First, theres Standard. They wont sort out major problems
with this type when youre traveling, but they will take you, your car and a maximum of five passengers
home or to where youre going. The second type is called Comprehensive. It includes everything in
Standard and if you cant get your car going at home, theyll take it to a garage in your neighbourhood but
youll have to pay the repair costs yourself. Thirdly, theres Deluxe. Its great because theyll give you
another car or put you up in a hotel if they cant repair your car on the same day. (By the way, you dont
have to pay ten pounds to join if you pay your subscription through a bank. If you want information or
application forms, theres a number to ring. I dont know it yet but Ill send it in the fox).
Give it a good spot in the magazine because we want as many members as possible to join.
Jane
PRIVILEGED DISCOUNT
The Federation has negotiated a (1) discount with Britannia Rescue - "arguably (2) ..
breakdown recovery service that you can (3) .. in time of crisis." (4) .. over 540
recovery agents around the country to respond rapidly to your call for (5) .. Britannia Rescue
is just one Free link-line (6) .. away, 24 hours a day, 365 days a year. There are three levels of
protection:
STANDARD - roadside assistance for (7) . problems; recovery to your home or (8) .
or to a garage for repairs (including driver, (9) . 5 passengers and trailer.)
1 vehicle - 46.35 (monthly premium 4.75)
2 vehicles - 69.50 (monthly premium 7.00)
COMPREHENSIVE - roadside assistance, recovery, and housecall. If your car will not (10) ..
at home, it can be transported to a (11) . garage (repair costs not (12) ..)
1 vehicle - 61.20 (monthly premium 6.25)
2 vehicles - 91.80 (monthly premium 9.25)
DELUXE - roadside assistance, recovery, housecall, replacement car or hotel (13) if the car
is irreparable on the day of the breakdown.
1 vehicle - 74.80 (monthly premium 7.50)
2 vehicles - 112.20 (monthly premium 11.25)
Rates applicable 1996. Save the 10 joining fee (14) by Direct Debit. (15)
information and application forms call 0800 591563, quoting your Federation membership number.
INFORMATION SHEET
DRIVING ADVICE
Many drivers are anxious about hiring or buying a car in order to travel
across the country as they are unfamiliar with driving in remote areas and
are unsure about costs. We recommend you bear the following points in
mind:
LETTER
Hi Alex,
Glad to hear youre coming over and dont worry that youre not
driving long distances!
There are .. of places where you can pick up a car but it would
be best to re-sell it out in the countryside where you can get a ..
price and where decent cars are in short .. .
Finally, dont forget that the roads outside the city are a bit
so keep it under 100 kph to be on the safe side!
See you soon,
Mike
NOTE
Simon,
Can you draft a notice to give to all department heads? Staff
performance is pretty good as usual but we need to remind them of a
few things, such as -
- we don't allow smoking in the offices.
- staff need to wear the right kind of clothes to work (dark colour suits,
etc.) and tell them it doesn't matter what the occasion is - it isn't
possible to wear casual clothes!
- ask them to get to work at 9.00 at the latest! And to get back on time
from breaks.
- if anyone's ill,. they should phone their head of department and let
them know. This would be best before 8.30 am.
- if they're away from work for 3 or more days, they have to get a letter
from their doctor. - if they see anything they think might be dangerous
or harmful, they should tell their head of department as soon as
possible.
Finally - just thank the staff for doing all this. It makes them feel
appreciated! .
NOTICE TO EMPLOYEES
We would like to remind staff of the following points:
Smoking:
Smoking has been banned from all offices.
Dress code:
All staff should be (62) . in either dark blue, grey or
black suits.
No member of staff will (63) .. to wear casual clothes
under any (64) .
Punctuality:
Staff are (65) to arrive at work no (66) 9.00
am. We would also like to remind staff that they need to return (67)
. from coffee and lunch breaks.
Sickness:
Should any employee be ill, they must call the office (68)
.. their head of department, (69) before
8.30am. For (70) .
of three days or more, a letter from the doctor must be (71)
.
Health and safety:
If any employee becomes (72) . a health risk, please
bring it to the (73) of the head of department.
INFORMAL NOTE
MEMORANDUM
John
Good news! You know I wrote and asked Steve Peterson to open
the childrens park well, hes agreed! Were bound to get loads
more people coming along now all wanting his autograph
probably. Anyway, can you write to him and say thanks from all
of us? Remind him that we want to make about 3,000 on the
day (the money, of course, is for buying more stuff for the
Activities Hut like binoculars for bird-watching, notice boards for
the kids pictures, etc.). Mention that we have 2 things in mind:
first, Katy Mardsen has agreed to take photos all day long and
cheaply too. Then, theres the huge amount of stuff the local
businesses have given us for the prize draw. Maybe you could
Steve if hed mind picking out the winning ticket? And tell him
how grateful we are for everything hes doing for us!
Thanks
Lizzie
FORMAL LETTER
I am writing to thank you on behalf of all the members of The Green Project for agreeing to open the new
childrens park next month.
We are certain that your .. of our invitation will mean a great number of people will now
attend the event. As I believe our director Lizzie Brent mentioned to you in her previous letter, we are
hoping to .. a considerable amount of money on the opening day which will
. to purchase further .. for the Activities Hut. Our target is 3,000 and we
two events which we hope will enable us .. it.
Firstly, we have for a photographer from the local newspaper to spend the day taking
professional portrait shots of families for a .. . Secondly, we are asking local businesses to
for a prize draw and so far, the response has been . We were
.. whether you would also enough to draw the winning ticket for us.
Once again, I would like to .. appreciation for your support and encouragement.
Yours sincerely,
John Carter
(Social Secretary)
INFORMAL NOTE
Julie
Could you write a reference for Karen Adams, please? Shes applying
to the Kingsland Hotel as assistant hotel manager. I cant see she
couldnt do the job shes got a bit of experience now and shes
always shown shes very good at whatever she does and shes been a
hard worker. Ive had a quick look in her file and noted a couple of key
points:
Thanks
Sue
REFERENCE
Karen Adams has been employed by the Forest Hotel since October 1998 and has
considerable experience in various aspects of working in and running
a hotel.
Karen started work as a junior receptionist on the front desk which involved checking
guests into the hotel and handling . . She carried out her work
both efficiently and .. and when the reception manager retired, she
.. to this position. As a reception manager, her responsibilities
included .. with customer complaints and queries and the
work schedule for a team of five people. Despite her of experience, she
quickly adapted to this new role and demonstrated excellent interpersonal and
organizational skills.
Karen held this position of two years before she took two months .. to
retrain as a conference organizer. On the of her course, she
returned to the Forest Hotel where she became our current conference
manager.
During the time Karen has worked at the hotel, she . herself to be a
highly capable and hard-working member of staff. Although she is certainly
ambitious, she has been prepared to co-operate as part of a team and
... the comments and suggestions of her colleagues.