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Workspace Transformation
2017 Cisco and/or its affiliates. All rights reserved. Cisco Public
Our workday starts and ends with our Mobile
BRKCOL-2023 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public 8
The Activity based Workstream
BRKCOL-2023 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public 9
We Need to Work Together in Different Ways
Find & Connect Agile work teams with multiple Lead discussions and
Access key individuals projects and iterative teamwork disseminate content with
to get things done fast a broad set of stakeholders
BRKCOL-2023 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public 10
Organisations are a collection of teams External
Business Marketing
Partner Agency
Project
Sapphire
Supply Operations
Chain
Sales Marketing
BRKCOL-2023 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public 11
Chat Call Video Screen share
2017 Cisco and/or its affiliates. All rights reserved. Cisco Public
It all starts with - The Virtual Workspace
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Continuous Team Workstream Activities
Real-time Interaction
Goals Call Actions
Agenda Meeting Tasks
Intros Presentation Assignments
Background Event Responsibilities
Content Conference Timelines
BRKCOL-2023 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public 14
Virtual Workspace - Activities based design
BRKCOL-2023 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public 15
The Virtual Workspace connects to the Workplace
BRKCOL-2023 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public 16
(re)Designing the Workspaces
(The Connected Workplace)
The Traditional Workplace
BRKCOL-2023 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public 18
If a building doesnt encourage collaboration, youll
lose a lot of innovation and the magic thats sparked
by serendipity. Steve Jobs
Redesigning the office workspaces
Common Spaces
Collaboration Spaces
Touch down /
focused spaces
Now need Activity Designed Spaces
BRKCOL-2023 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public 20
The New Workplace
eCafe Post Office
Touchdown Quiet Room Creativity Zones Co-Creation Rooms
BRKCOL-2023 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public 22
Design Workspace to Facilitate Work Activities
Collaborate
training
Concentrate
brainstorm
Co-creation
2017 Cisco and/or its affiliates. All rights reserved. Cisco Public
Bring People, Space, and Technology Together to
Align Workspaces with Work Activities
BRKCOL-2023 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public 24
Collaboration enabled meeting spaces
An endpoint to fit every workspace Cloud or On-prem registered
BRKCOL-2023 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public 25
Innovation Connecting users to the Workspace
Workspace Mobility
Automated Meetings
BRKCOL-2023 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public 26
Intelligent Proximity (On Prem registered endpoints)
Application receives
message via microphone,
extracts IPv4 address and
token
Token transmitted to endpoints IPv4 address using HTTPS
BRKCOL-2023 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public 27
Spark Proximity (Cloud Proximity)
Illustrative Flow
Mobile device
SX10 running Spark
Proximity
Cloud creates new random tokens, assigns them to SX10
Application receives
message via microphone,
extracts token
Token transmitted to Spark Cloud
BRKCOL-2023 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public 28
Cisco Spark Room Systems Allow Easy Mobility
From Device to Rooms and Back to Devices
Start or join Seamlessly move between Face-to-Face Meetings and Continue your call from your
meetings from mobile and desktop from if you need to go, simply mobile and off you go
Cisco Spark app anywhere using proximity take meetings with you
BRKCOL-2023 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public 29
Meeting Room Innovation - Guided by User Experience
Conference
Speaker Track
Visual Flexibility
Presenter Track
MultiStream
In-room Controls
BRKCOL-2023 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public 30
In-room control on Touch10
BRKCOL-2023 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public 31
Control system interaction
Touch 10 enabled to interface to
in-room Control Systems,
complimenting their functionality
and eliminating many control
devices in the same room
BRKCOL-2023 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public 32
Innovation Guided by User Experience
Conference
Speaker Track
Visual Flexibility
MultiStream Views
Presenter Track
Active Collaboration
New Touch 10
BRKCOL-2023 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public 33
2017 Cisco and/or its affiliates. All rights reserved. Cisco Public
2017 Cisco and/or its affiliates. All rights reserved. Cisco Public
Devices for Every Room and Activity
BRKCOL-2023 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public 36
Selecting the right technology for the right workspace
BRKCOL-2023 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public 37
Tools for designing and optimising workspaces
Design Optimise
BRKCOL-2023 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public 38
Project Workplace
building more collaborative
workspaces
Find the right design for
your organization
http://projectworkplace.cisco.com
BRKCOL-2023 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public 39
Enhancing Technology Enabled
Workspaces
BRKCOL-2023 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public 40
Employee A day in the life Pain Points
Connected Spaces
is a suite of solutions that Space Space Intelligent
reservations optimization building
enables customer
transition to agile and
collaborative work
environment, with better
employee experience,
asset utilization, and
Next-gen Building Operations Next-gen Occupant Experience
energy efficiencies
BRKCOL-2023 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public 42
Next Generation Smart Connected Spaces
Target FCS:
2HCY17
Operation Efficiency
Building & Workspace
Improve space utilization and operational efficiency
IT Systems
Sensing /
Occupancy
Building Systems
Asset Space Energy
Cloud Services Visibility Planning Efficiency
BRKCOL-2023 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public 43
Space Reservation: Enable personal, contextual,
adaptive workplace experiences
Seamless meeting room & workspaces
availability / booking / scheduling
User environment personalization (Lighting,
HVAC, Collaboration, Extension Mobility)
BRKCOL-2023 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public 44
The Connected Platform
Collaboration Experience Platform
Extend
Interoperability API ECOSYSTEM
Experience
Experience MEETING
WORKSPACE CUSTOMER
WORKSPACE MEETINGS CUSTOMER
Devices
EVERY POCKET EVERY DESK EVERY ROOM
Delivery
CLOUD HYBRID PREMISES
BRKCOL-2023 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public 46
Architectural Elements
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Platform choice Cloud / On-prem / Hybrid
OR
Existing Services
Comms Cluster
BRKCOL-2023 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public 48
Cisco Cloud Collaboration Platform
Common Management
Open Platform
BRKCOL-2023 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public 49
Cisco Spark Registration Across Portfolio
CE 8.2 enabled Cisco Spark registration for MX and SX Series and DX70/DX80
BRKCOL-2023 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public 50
Cisco Spark Platform Security
Secure, Invisible, Feature Rich, Customisable
BRKCOL-2023 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public 52
The virtual Workspace for All Your Work
Native Integrations App Integration Services Spark for Developers
Easily configured integrations in the Connect to other aps in seconds to Create custom integrations using
Cisco Spark app to unify workstreams automate recurring tasks and make Cisco Spark APIs through the Spark
your life more efficient for Developers portal
developer.ciscospark.com
Zapier
Built.io IFTTT
Ea s y f o r us e rs t o i nt e g ra te Ci s c o Sp a rk w i t h t he a p p s t he y l o ve
BRKCOL-2023 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public 53
Cisco Hybrid Collaboration Architecture
Cisco Developer
Cisco Spark service Collaboration Extensions
Message | Meeting | Call Cloud
Cisco Hybrid
Directory
Cisco Expressway Connector
Cisco
On-Premises &
Unified
Communications
MS Exchange Active Directory Partner Hosted HCS
Boardroom
Cisco
Collaboration
End to End Security Cloud
BRKCOL-2023 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public 54
Cisco Spark Hybrid Services
Existing Services
BRKCOL-2023 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public 55
Hybrid Call Service
Challenge
Enabling any user to connect to any other user transparently regardless of whether on
premise or cloud
Solution
Cisco Spark on iOS works with your existing Cisco call control
To the user, they appear as one system.
Unified CM
and HCS
BRKCOL-2023 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public 56
Hybrid Call Service - Aware Hybrid Call Service
Call Service Aware
Call Service Connect
Call Service Aware - makes Cisco Spark aware of all calls across your UC system.
Call Service Aware also provides a unified call history; the Spark client shows missed and
placed calls even if the client was not running at the time the call occurred.
Screen Shared
Unified Call History
on CUCM and Spark Client
BRKCOL-2023 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public 57
Hybrid Call Service - Connect Hybrid Call Service
Call Service Aware
Call Service Connect
Call Service Connect integrates Cisco Spark with an existing Cisco call control
platform, thus making it possible for users to make and receive calls on their iOS device
and Spark using the same dialing procedure as with on-premises registered endpoints.
Registration Ring
Melissa
Katie Ben
BRKCOL-2023 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public 58
Hybrid Directory Service
Hybrid Directory Service
- Allows Spark customer to synchronize their current Active Directory with the Cisco
Collaboration Cloud.
- This makes onboarding users to the Cisco Collaboration Cloud simple and consistent.
- Automatically creates, updates and deletes users
Ad Users:
Ben
Expressway - C
Spark Users: Katie
Ben Melissa
Katie Import Users Directory Connector
Melissa installed on Windows
Domain Server.
Hybrid Calendar Service: allows any Spark customer to enable scheduling of WebEx
meetings with an automatically created and associated Spark room. Adding @Spark to
the location of the Exchange appointment, all attendees are automatically added to the
Spark room. With @WebEx in the location field, the details of the WebEx personal
meeting room of the inviting user are automatically added to the invitation sent for the
appointment.
@webex
Organizers
Personal Room in
Webex
@spark
Meeting info in the Spark room New virtual room
Meeting info in the calendar invite
BRKCOL-2023 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public 60
HTTPS
CTI/AXL
Hybrid Services Architecture SIP
SIP and API control
Internet
Hybrid Service
TMS CMS Expressway-C
Spark App
Spark App
BRKCOL-2023 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public 62
Cisco Spark Hybrid Media Service
A little bit of Cisco cloud, on the customers network
FULL
BRKCOL-2023 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public 63
HTTPS
DMZ
Internet
Hybrid Service
TMS CMS Expressway-C
Server Options
Cisco Multiparty Media 410v server
Cisco Meeting Server 1000 AND
Specs Based Configuration
OR
Hybrid Media Node Hybrid Media Node
2017 Cisco and/or its affiliates. All rights reserved. Cisco Public
Hybrid Services Requirements
MEDIA
NODES
Cisco Expressway
Call Connector Calendar Connector Directory Connector
Cisco
MEDIA
Call NODES
Control
IoT Platform
(data collection -sensors and systems, analytics)
IP Convergence
BRKCOL-2023 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public 66
Why Cloud Connected
Customized Experiences APIs for creating new Open 3rd party integrations
using APIs applications
BRKCOL-2023 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public 67
Workspace Management and
Visibility
Cloud Collaboration Management Portal
Service
License
monitoring &
management
support
BRKCOL-2023 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public 70
High Accuracy Location Services
2017 Cisco and/or its affiliates. All rights reserved. Cisco Public
WiFi Workspace Visibility
BRKCOL-2023 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public 72
Gain Business Insights Through WiFi Analytics
Presence Analytics Heat Maps Correlation
DETECT
2017 Cisco and/or its affiliates. All rights reserved. Cisco Public
Cloud-based CMX architecture
Location analytics
dashboard
Location-based
offers and
engagement
Customized
WiFi sign-on
BRKCOL-2023 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public 74
Integrated and Smart Workplace
Digital Workplace
Smart Services with Analytics
Building IP Convergence
Smart Smart
Smart Smart
HVAC Lighting Meeting
Space
IP IoT enabled Smart
Control and Applications
BRKCOL-2023 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public 75
A perfect storm has formed for the workplace
2017 Cisco and/or its affiliates. All rights reserved. Cisco Public
Complete Your Online Session Evaluation
Please complete your Online
Session Evaluations after each
session
Complete 4 Session Evaluations &
the Overall Conference Evaluation
(available from Thursday) to receive
your Cisco Live T-shirt
All surveys can be completed via
the Cisco Live Mobile App or the
Dont forget: Cisco Live sessions will be available
Communication Stations for viewing on-demand after the event at
CiscoLive.com/Online
BRKCOL-2023 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public 77
Continue Your Education
Demos in the Cisco campus
Walk-in Self-Paced Labs
Lunch & Learn - LALCOL-2005 - Workforce Experience Wed 1pm 2:30pm
Meet the Engineer 1:1 meetings
Related sessions
BRKCOL-2322 Spark enabled video collaboration (Tue 4:45pm 6:15pm)
BRKCOL-2699 New architectures for secure communications (Wed 9am 11am)
BRKCOL-2803 Designing and Deploying multipaty conferencing (Wed 9am 11am)
BRKCOL-1614 Preferred Architecture for Enterprise Collaboration (Wed 11:30 1pm)
BRKCOL-3008 Advanced Custom Room Integration Best Practices (Thurs 9am 11am)
BRKCOL-2023 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public 78
Q&A
Thank You
Appendix
Hybrid Media Service Internet
What is it?
BRKCOL-2023 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public 83
HTTPS
CTI/AXL
Architecture SIP
SIP and API control
Hybrid Media Node Cisco Collaboration Hybrid Media Any UDP Any 123, 53 NTP, DNS
Cloud Node TCP 444 HTTPS
(Websockets)
Hybrid Media Node Cisco Collaboration Hybrid Media Any TCP *.wbx2.com 443 HTTPS
https://help.webex.com/docs/DOC-4401 BRKCOL-2023 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public 85
Hybrid Media Node DMZ
Spark Room
System
System
Hybrid Media Node Cisco Collaboration Hybrid Media 33436 - UDP Any 5004 Cascade
Cloud Node 33598
Hybrid Media Node (1) Hybrid Media Node (2) Hybrid Media Node (1) 33436 - UDP Hybrid Media Node 5004 Cascade
(2)
33598
https://help.webex.com/docs/DOC-4401 BRKCOL-2023 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public 86
What can use Hybrid Media Service?
App (Cisco Spark mobile, web, and desktop apps)
SX80
MX800 MX700
Digital Lighting
Control Driver
Modules
PoE LED Lighting WiFi IP Video Sensors
Switches Access Surveillance
Point Camera
Intelligent,
New User Light Fixture
Breaks Silos,
Experiences and Becomes a Data
Enables
Hard Wired Siloed, Multiple Networks Lower Cost Source
Analytics
API
Applications API
Intelligent
Driver
BRKCOL-2023 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public 89
Examples of Variety Spaces
s
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