LINKS

ICCBS:

http://10.226.137.13:8010/dataworksorder-webapp/DataWorksOrder/login

ICS:

http://193.35.202.105/contactcasemanagement-webapp/ContactCaseManagement/login

CT TRACKER:

http://10.231.1.36:8093/CT_NEW_Form.aspx

ZIMBRA:
http://zimbrastore4.techm.bsg/zimbra/?
client=preferred
 INBOUND CITIES CATER
INBOUND WILL CATER

VISMIN

whole Cebu

Davao Del Sur

Cagayan De Oro

LUZON
Bulacan Prov.
Laguna Prov.
Rizal Prov.
Marikina
Quezon City (Globe-Bayan)

KAPAG WALA SA
LISTAHAN PA SCM
"AGAD"
CHANGE Find code description FIX CODE
FNR007 CABINET - BUSTED FUSE FXR085
FNR078 CABINET - CUT JUMPERING WIRE FXR089
FNR142 CABINET - DEF CARD FXR123
FNR142 CABINET - DEF CARD FXR123
FNR142 CABINET - DEF CARD FXR130
FNR120 CABINET - DEF PORT FXR018
FNR108 CABINET - DEF RECTIFIER FXR092
FNR109 CABINET - DEF RING GEN FXR093
FNR001 FAILED RSSI/CINR FXR020
FNR080 CABINET - GROUNDED JUMPERING WIRE FXR033
FNR143 CABINET - HANG PORT FXR019
FNR079 CABINET - LOOSE JUMPERING WIRE FXR033
FNR081 CABINET - WRONG TERMINATION FXR076
FNR010 CONNECTING BLOCK - DEFECTIVE FXR015
FNR003 ANTENNA - DEF CONNECTOR FXR029
FNR020 DP - BURNED FXR082
FNR021 DP - DEFECTIVE MODULE FXR080
FNR022 DP - SABOTAGED FXR082
FNR023 DP - WRONG/IMPROPER TERMINATION FXR016
FNR001 FAILED RSSI/CINR FXR026
FNR001 FAILED RSSI/CINR FXR035
FNR024 DROPWIRE - BURNED FXR083
FNR025 DROPWIRE - CORRODED FXR030
FNR025 DROPWIRE - CORRODED FXR083
FNR002 MODEM - UNREGISTERED VOIP FXR008
FNR026 DROPWIRE - CUT FXR083
FNR027 DROPWIRE - LOOSE FXR083
FNR001 FAILED RSSI/CINR FXR046
FNR001 FAILED RSSI/CINR FXR047
FNR012 ANTENNA - DEF COAX FXR064
FNR013 ANTENNA - DEFECTIVE FXR064
FNR028 DROPWIRE - SAGGED FXR030
FNR030 GROUNDING CABLE - CUT FXR086
FNR031 GROUNDING CABLE - LOOSE FXR110
FNR033 HANDSET - DEF CLI DISPLAY FXR004
FNR034 HANDSET - DEF COIL CORD FXR077
FNR034 HANDSET - DEF COIL CORD FXR068
FNR035 HANDSET - DEF EARPIECE FXR068
FNR036 HANDSET - DEF FLASH KEY FXR068
FNR037 HANDSET - DEF KEYPAD FXR068
FNR038 HANDSET - DEF MICROPHONE FXR068
FNR039 HANDSET - DEF PLUNGER SWITCH FXR068
FNR040 HANDSET - DEF RECEIVER FXR068
FNR041 HANDSET - DEF REDIAL(STUCK UP) FXR068
FNR042 HANDSET - DEF RINGER FXR068
FNR110 HANDSET - DEF RJ11 CONNECTOR FXR070
FNR111 HANDSET - DEF RJ11 SOCKET FXR094
FNR043 HANDSET - DEF SPEAKER FXR068
FNR044 HANDSET - DEF SW PULSE/TONE FXR068
FNR048 HANDSET - DEFECTIVE LINE CORD FXR070
FNR047 HANDSET - DEFECTIVE UNIT FXR068
FNR118 SIM CARD - LIMITED SERVICE FXR081
FNR049 HANDSET - LOOSE LINE CORD FXR042
FNR056 HANDSET - LOW VOLUME SETTING FXR002
FNR015 HANDSET - MORE THAN 1YR FXR013
FNR006 HANDSET - MORE THAN 3YRS FXR011
FNR070 HANGING SESSION FXR014
FNR070 HANGING SESSION FXR031
FNR072 INSIDE WIRING - FAULTY FXR120
FNR072 INSIDE WIRING - FAULTY FXR022
FNR072 INSIDE WIRING - FAULTY FXR032
FNR014 ANTENNA - DEF JUMPER CONNECTOR FXR088
FNR074 INTERCONECT PROBLEM - INTL FXR023
FNR075 INTERCONECT PROBLEM - LANDLINE FXR023
FNR076 INTERCONECT PROBLEM - MOBILE FXR023
FNR144 MIS MATCHED PASSWORD FXR132
FNR005 MODEM - MISMATCHED MAC FXR010
FNR009 MODEM - NO WAN MAC FXR010
FNR140 MODEM - ACT OF NATURE FXR010
FNR092 MODEM - ANTENNA PORT FXR010
FNR090 MODEM - CANT ACCESS GUI FXR010
FNR089 MODEM - CANT CONNECT FXR010
FNR141 MODEM - CHANGE OUT FXR126
FNR058 MODEM - DEF ADAPTOR FXR036
FNR058 MODEM - DEF ADAPTOR FXR010
FNR016 MODEM - DEF DSL FILTER FXR084
FNR084 MODEM - DEF LAN PORT FXR010
FNR085 MODEM - DEF LED FXR010
FNR086 MODEM - DEF POWER SWITCH FXR010
FNR054 MODEM - DEF RJ11 CONNECTOR/CABLE FXR094
FNR053 MODEM - DEF RJ11 SOCKET FXR010
FNR112 MODEM - DEF RJ45 CONNECTOR/CABLE FXR096
FNR113 MODEM - DEF RJ45 SOCKET FXR010
FNR083 MODEM - DEF WIFI ANTENNA FXR010
FNR091 MODEM - HARD RESET BY SUBS FXR041
FNR018 MODEM - REDIRECTED FXR041
FNR032 PASSWORD CHANGED FXR041
FNR045 WRONG USER NAME FXR041
FNR060 MODEM - ILLEGALLY PULLED OUT/STOLEN FXR124
FNR077 MODEM - INTERMITTENT FXR010
FNR087 MODEM - NO POWER FXR010
FNR094 NETWORK OUTAGE FXR133
FNR094 NETWORK OUTAGE FXR102
FNR145 NETWORK OUTAGE - POWER FAILURE FXR135
FNR094 NETWORK OUTAGE FXR087
FNR095 NO TROUBLE FOUND (VISITED) FXR039
FNR096 NO TROUBLE FOUND(CALL THROUGH) FXR040
FNR102 PRIMARY CABLE - BURNED FXR128
FNR107 STATION PROTECTOR - DEFECTIVE FXR091
FNR103 PRIMARY CABLE - CUT FXR128
FNR104 PRIMARY CABLE - STOLEN FXR128
FNR105 PRIMARY PAIR - DEFECTIVE FXR012
FNR118 SIM CARD - LIMITED SERVICE FXR131
FNR055 RISER CABLE - DEFECTIVE FXR097
FNR114 SECONDARY CABLE - BURNED FXR075
FNR115 SECONDARY CABLE - CUT FXR075
FNR116 SECONDARY CABLE - STOLEN FXR075
FNR117 SECONDARY PAIR - DEFECTIVE FXR060
FNR059 SUBS - 3X VISITED FXR021
FNR082 SUBS - ILLEGAL LINE EXTENSION FXR005
FNR121 SUBS - LAN PROBLEM FXR007
FNR099 SUBS - PABX PROBLEM FXR024
FNR122 SUBS - PC PROBLEM FXR003
FNR146 SUBS - POWER FAILURE FXR134
FNR004 SUBS - REFUSED RESTORATION FXR078
FNR050 SUBS - SWITCH TONE TO PULSE FXR072
FNR061 SUBS - TD ACCOUNT FXR074
FNR125 SUBS - WEBSITE PROBLEM FXR121
FNR011 SWITCH - DEACTIVATED AT AAA FXR009
FNR147 SWITCH - DEACTIVATED AT AAA & SS FXR136
FNR124 SWITCH - DEACTIVATED VOICE FXR137
FNR029 SWITCH - FEATURE RELATED PROBLEM FXR100
FNR017 TTC PAIR - DEFECTIVE FXR103
FNR019 UNDERSUBSCRIBED FXR028
FNR062 BAD IP FXR017
FNR063 SECONDARY CABLE - CORRODED FXR086
FNR064 SECONDARY CABLE - OPEN FXR086
FNR114 SECONDARY CABLE - BURNED FXR075
FNR115 SECONDARY CABLE - CUT FXR075
FNR116 SECONDARY CABLE - STOLEN FXR075
FNR118 SIM CARD - LIMITED SERVICE FXR025
 FXR code Description
REPLACED FUSE
REPLACED JUMPER WIRE
REPLACED DATA CARD
REPLACED VOICE CARD
REPLACED VOICE/DATA CARD
CHANGED PORT
REPLACED RECTIFIER
REPLACED RING GENERATOR
ENDORSE FOR MIGRATION
REPLACED JUMPER WIRE
RESET PORT
FIXED JUMPER WIRE
CORRECTED JUMPER WIRE
REPLACED - DEF CBK
FIXED ANTENNA CONNECTOR
REPLACED DP
REPLACED DEFECTIVE MODULE
REPLACED DP
CORRECTED TERMINATION
INCREASE ANTENNA HEIGHT
INSTALL ANTENNA
REPLACED DROPWIRE
FIXED DROPWIRE
REPLACED DROPWIRE
RECONFIGURED VOIP SETTINGS
REPLACED DROPWIRE
REPLACED DROPWIRE
REPAN ANTENNA - CHANGE NODE
REPAN ANTENNA - SAME NODE
REPLACED - DEF ANTENNA
REPLACED - DEF ANTENNA
FIXED DROPWIRE
REPLACED GROUNDING CABLE
TIGHTEN GROUNDING CABLE
ADVISE SUBS TO REPLACE CLI BATTERY
REPLACED - DEF COIL CORD
REPLACED - DEFECTIVE HANDSET
REPLACED - DEFECTIVE HANDSET
REPLACED - DEFECTIVE HANDSET
REPLACED - DEFECTIVE HANDSET
REPLACED - DEFECTIVE HANDSET
REPLACED - DEFECTIVE HANDSET
REPLACED - DEFECTIVE HANDSET
 REPLACED - DEFECTIVE HANDSET
REPLACED - DEFECTIVE HANDSET
REPLACED - LINE CORD
REPLACED - DEFECTIVE HANDSET
REPLACED - DEFECTIVE HANDSET
REPLACED - DEFECTIVE HANDSET
REPLACED - LINE CORD
REPLACED - DEFECTIVE HANDSET
REPLACED DEFECTIVE SIM
RE-INSERT LINE CORD
ADJUST VOLUME SETTING
REPLACED - REFURB HANDSET 1YR
REPLACED - NEW HANDSET 3YRS
SP - CHANGED/RESET PASSWORD
SP - DELETE HANGING SESSION
ADVISE CUSTOMER
ENDORSE TO BLDG ADMIN/MAINTENANCE
REPLACED JACKETED WIRE
REPLACED JUMPER CONNECTOR
ENDORSED TO CARRIER GROUP
ENDORSED TO CARRIER GROUP
ENDORSED TO CARRIER GROUP
RESET PASSWORD
REPLACED MODEM
REPLACED MODEM
REPLACED MODEM
REPLACED MODEM
REPLACED MODEM
REPLACED MODEM
REPLACED MODEM (CHANGE OUT)
REPLACED MODEM ADAPTOR
REPLACED MODEM
REPLACED DSL FILTER
REPLACED MODEM
REPLACED MODEM
REPLACED MODEM
REPLACED RJ11 CABLE
REPLACED MODEM
REPLACED RJ45 CABLE
REPLACED MODEM
REPLACED MODEM
RECONFIGURED MODEM
RECONFIGURED MODEM
RECONFIGURED MODEM
RECONFIGURED MODEM
 REPLACED PULLED OUT/STOLEN MODEM
REPLACED MODEM
REPLACED MODEM
RESTORED- EQUIPMENT (BTS)
RESTORED- EQUIPMENT (CABINET)
RESTORED POWER-NETWORK
RESTORED- NETWORK ACTIVITY
NO TROUBLE FOUND (VISITED)
NO TROUBLE FOUND(CALL THROUGH)
REPLACED PRIMARY CABLE
REPLACED STATION PROTECTOR
REPLACED PRIMARY CABLE
REPLACED PRIMARY CABLE
CHANGED PRIM PAIR
REPROGRAMMED AT HLR
REPLACED RISER PAIR
REPLACED SECONDARY CABLE
REPLACED SECONDARY CABLE
REPLACED SECONDARY CABLE
CHANGED SEC PAIR
SUBS - UNAVAILABLE
SUBS - ADVISED SUBS REGARDING ILLEGAL EXT
SUBS - ADVISED SUBS TO REPLACED LAN CARD
SUBS - ENDORSED TO PABX TECH OF SUBS
SUBS - ADVISED SUB TO CONSULT PC TECH
RESTORED POWER- SUBS PREMISE
REFUSED RESTORATION
SWITCH PULSE TO TONE
TD ACCOUNT
ENDORSE TO NTG-SD
SP - REACTIVATE AT AAA
SP - REACTIVATE AT AAA & SS
SP - REACTIVATE VOICE
SP - REPROGRAMMED AT SWITCH
REPLACED TTC PAIR
ADVISE SUBS TO UPGRADE
CHANGED IP ADDRESS
RESPLICED SECONDARY CABLE
RESPLICED SECONDARY CABLE
REPLACED SECONDARY CABLE
REPLACED SECONDARY CABLE
REPLACED SECONDARY CABLE
REPLACED SHP SIM