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Assignment number & title 1 of 1 Individual written report on training of new recruits
Final assignment
5-10 June 2017
submission deadline
The learners are required to follow the strict deadline set by the College for
submissions of assignments in accordance with the BTEC level 4 7
Late submission deadline submission guidelines and College policy on submissions. They should
also refer to Merit and Distinction criteria that require evidence of meeting
agreed timelines and ability to plan and organise time effectively without
which the learner may not expect to receive a higher grade.
The work you submit must be in your own words. If you use a quote or an
illustration from somewhere you must give the source.
General Include a list of references at the end of your document. You must give all
your sources of information.
Guidelines Make sure your work is clearly presented and that you use readily
understandable English.
Wherever possible use a word processor and its spell-checker.
ASSIGNMENT
HSBC, UK
HSBC, UK started its operations in 1865. They operate an extensive networks across the UK. It is
one of the worlds largest financial organisations dealing with banking and wealth management,
commercial banking, global banking and markets and global private banking. The bank has a huge
employees pool. In the UK about 50,000 people are currently employed.
A one page summary of HSBC should be presented as an introduction which will not be
included in the total word count.
Task 1
HSBCs induction programme normally lasts two full days and covers the following main topics: the
history of HSBC; its mission statement and organisational objectives; company ethics; the
organisational structure of the company; human resource policies and terms and conditions of
Carry out the tasks below based on the case scenario provided and support your arguments and
discussion with relevant theories and models you may have learned in class:
1.1 Design an induction training programme to take into account individual learning styles and
compare different learning styles [P1.1; M1].
1.2 Explain the role of learning curve outlining the importance of transferring the learning to
workplace environment giving examples of HSBC [P1.2].
1.3 Assess how the understanding of learning styles and theories contribute to the designing of the
induction programme for HSBC [P1.3, D1].
To achieve M1, you will have made effective judgement in your comparison of different
learning styles [1.1].
To achieve D1, you will have arrived at conclusions on how learning styles contribute to the
designing of new induction training programme through synthesis of ideas with justification
[1.3].
Task 2
HSBC plans to introduce a basic five-day foundation training course for all newly-appointed
executives who could be placed as managers in different branches of the bank. This course is
aimed at giving participants a basic understanding of what the bank requires of a manager, and to
assist participants in determining their future training needs. Carry out the following tasks.
2.1 List and compare the training needs of managerial staff employed at HSBC at different levels
(e.g. junior, mid-level and senior), focussing on the needs of less experienced managers versus
senior managers [P2.1].
2.2 Assess the advantages and disadvantages of the training methods you propose to use during
the training course [P2.1, M2]
2.3 Based on the areas of training needed, use a systematic approach to plan a training and
development programme for the event [P2.3, D2].
To achieve M2, you will have used relevant theories in your assessment of the advantages
and disadvantages of training methods you propose to use during the training course.[2.1]
To achieve D2, you will have developed the training course through planning, managing and
organising a number of activities to be carried out with justifications within the specified time
period [2.3].
Consider that three cohorts of newly-appointed staff have now completed induction training
programme which you have designed yourself and carry out the following tasks:
3.1 Prepare (develop a plan) on evaluation of the induction training programme, highlighting the
evaluation techniques you would use [P3.1].
3.2 Carry out an evaluation of the effectiveness of the training event based on the aims and
objectives of the training event and review the success of the evaluation methods used [P3.2,
P3.3, M3].
To achieve M3, you will have demonstrated coherent, logical development of concepts in your
review of the success of the evaluation methods used by HSBC [3.3].
Task 4
HSBC has decided to participate in the Government's programme of apprenticeships and therefore
carry out the following tasks:
4.1 Explain the role of government in training and development in the UK, including lifelong learning
[P4.1].
4.2 Explain how the need for competency and skills assessments has impacted the public and
private sector organisations [P4.2].
4.3 Assess how the contemporary governments initiatives on training and development have
contributed to the human resource development in the UK. [P4.3, D3]
To achieve D3, you will have used appropriate structure and approach to explain the role of
government in the training and development [4.3].
To gain a Pass in a BTEC HND Unit, you must meet ALL the Pass criteria; to gain a Merit, you must
meet ALL the Merit and Pass criteria; and to gain a Distinction, you must meet ALL the Distinction,
Merit and Pass criteria
L02. Be able to plan and 2.1 compare the training needs for staff at different levels in
design training and an organisation.
development. 2.2 assess the advantages and disadvantages of training Task 2
methods used in an organisation.
2.3 use a systematic approach to plan training and
development for a training event
Plagiarism is presenting somebody elses work as your own. It includes copying information
directly from the Web or books without referencing the material; submitting joint coursework
as an individual effort.
Suspected plagiarism or collusion will be investigated and if found to have occurred will be
dealt with according to the college procedure. (For details on Plagiarism & Collusion
please see the Student Handbook)
5. Submission
a. Initial submission of coursework to the tutors is compulsory in each unit of the course.
b. Student must check their assignments on ICON VLE with plagiarism software Turnitin to
make sure the similarity index for their assignment stays within the College approved level. A
student can check the similarity index of their assignment three times in the Draft
Assignment submission point located in the home page of the ICON VLE.
c. All Final coursework must be submitted to the Final submission point into the unit (not to
the Tutor). A student would be allowed to submit only once and that is the final
submission.
d. Any computer files generated such as program code (software), graphic files that form part
of the coursework must be submitted as an attachment to the assignment with all
documentation.
e. Any portfolio for a unit must be submitted as a hardcopy to Examination Office.
f. The student must attach a tutors comment in between the cover page and the answer in the
case of Resubmission.
6. Good practice
Make backup of your work in different media (hard disk, memory stick, etc.) to avoid distress
due to loss or damage of your original copy.
8. Submission deadlines
Submission deadlines Online to the ICON College VLE
Final Submission date: 5-10 June 2017
Late Submission date: 12 - 17 June 2017
Glossary:
Analyse: Break an issue or topic into smaller parts by looking in depth at each part. Support each
part with arguments and evidence for and against (Pros and cons).
Critically Evaluate/Analyse: When you critically evaluate you look at the arguments for and
against an issue. You look at the strengths and weaknesses of the arguments. This could be from
an article you read in a journal or from a text book.
Discuss: When you discuss you look at both sides of a discussion. You look at both sides of the
arguments. Then you look at the reason why it is important (for) then you look at the reason why it is
important (against).
Explain: When you explain you must say why it is important or not important.
Evaluate: When you evaluate you look at the arguments for and against an issue.
Identify: When you identify you look at the most important points.