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VOL 8

SEPTEMBER 2016 DMCI group supports


Executive Q&A with JST
national rehab program

SMPC passes
government audits Multitasking Myths
The official newsletter of the DMCI Group

the
Stay

Course
DMCI

Hard Hat
1
2 Hard Hat DMCI DMCI Hard Hat 3

From the Editors Desk

Stay the Course

Stay the course is a phrase often used in politics


and diplomacy.
CONTENTS
United States presidents George W. Bush, George

12
H. W. Bush and Ronald Reagan have uttered this
NEWS
17
expression to motivate those around them to pursue Trends & Innovations Innovative Performance Management
their goals despite the associated difficulties.
DMCI group supports national rehab program
4 News Briefs
18 Work Eciency Tips Multitasking Myths
No one is immune to challenges and criticisms.
There are days when everything seems like an uphill
DMCI Holdings H1 Net Income Dips
5 19 Thats My Boss Marichu Dee: Passionate and Compassionate
battle. Problems abound. Complications linger. And SMPC passes government audits
6 20
14
many people seem against you. Corporate Citizenship DMCI Homes gives Boholanos new hope, new homes
DMCI Homes unveils storybook in Inquirer Read-Along
7 Executive Q&A w/ JST 21 Honor Roll Engr. Rolinda D. Escano: Averting a Crisis
When these things happen, it helps to keep things
in focus. Look inward to define what is important.
DMCI signs P4.4B new projects
8 22 On the Rader Karmina Alejandro: MIllenial and More
Assess the situation and determine the non-negotiables.
Hopefully, these non-negotiables are rooted in your
DMCI Power builds new Palawan plant 9 23 True Story Silvino Repolona: Learning should never end
values and principles. SLPGC starts commercial operation 10 16 Sustainable Creating
Safety and Wellnessa
24 Words of WisDM Dreaming the Subway

If in the end, your inner compass tells you to stay the


Maynilad clocks in 20M safe man hours 11 Safety Culture
course, then ignore the external noises and bravely push
on.

All the best,


Bim

Share with
the Group!
Cherubim Bim Mojica
is the Corporate Communications Officer of DMCI Holdings, Inc. We always welcome contributions from employees.
If you know of any inspiring stories or employees,
just email us the basic details (i.e. who, what, where,
when and why) and well take it from there.
Our email address is hardhatnewsletter@gmail.com.
4 Hard Hat DMCI DMCI Hard Hat 5

NEWS
DMCI Holdings
NEWS
H1 net income dips
DMCI group DMCI Holdings, Inc. posted a 5 percent dip in profitability in the first half of 2016.
From P6.6 billion, its consolidated net income slid to P6.2 billion due to lower
supports national contributions from its real estate, nickel mining and water businesses.

rehab program Since last year, we have been


anticipating an earnings slowdown in
DMCI Homes because of the deferred
recognition of revenues from its completed
The DMCI group of companies has vowed high-rise projects. The expiration of
Maynilads income tax holiday in 2015
to support the Integrated Comprehensive also affected our bottom line, explained
Drug Rehabilitation Program of President DMCI Holdings Chairman and President
Rodrigo R. Duterte after a recent meeting Isidro A. Consunji.

with the Department of the Interior and Local Depressed nickel prices and reduced
Government (DILG). Also present during the shipments converged to bring down
the performance of DMCI Mining
meeting were 12 of the biggest business Corporation during the first six months.
groups in the Philippines.
For the second half of the year, we
expect even weaker results from DMCI
Under the program, private the 700,000 who surrendered in Mining because of the suspended
sector partners will assist in the anti-illegal drugs campaign. operations of its mining units in Palawan
the governments anti-illegal The Department of Health and and Zambales, Consunji added. Off-grid energy supplier DMCI Power We expect income recognition to
drugs campaign by building the Dangerous Drugs Board Corporation contributed P241 million in rebound by 2018. This is really just a
rehabilitation centers in key areas revealed that 70,000 or 10 percent Excluding the one-time gain on sale of net earnings, a 12 percent upswing from timing issue for DMCI Homes, said
across the country. who require more thorough 10% stake in Subic Water, the core net P215 million, buoyed by the commercial Consunji.
and immediate care shall be income of DMCI Holdings declined 7 operations of its 15MW power facility in
According to government committed to the government-run percent to P6.1 billion from P6.6 billion Calapan, Oriental Mindoro. Net income contributions from
estimates, the existing rehabilitation centers. The rest last year. Maynilad contracted 4 percent from
rehabilitation centers can no longer shall undergo community-based Marked Decline P1.15 billion to P1.1 billion. Higher billed
accommodate the large volume of rehabilitation. Robust Growth DMCI Homes contributed P708 million volume (4%) and a 5 percent increase in
drug users and pushers who have Net income contributions from in earnings, a 59% fall from the previous average effective tariff muted the impact
surrendered to authorities. Surrenderees from rural areas Semirara Mining and Power Corporation year. Although it registered higher sales and of its income tax holiday expiration.
will participate in tree-planting, jumped 34 percent to P3.6 billion reservations during the first six months, its
The government plans to build help spearhead the green campaign compared to P2.7 billion as a result of deferred recording of accounting revenues Attributable net income from DMCI
two rehabilitation facilities in of the government or join the higher coal exports and additional revenue pulled down its overall profitability. Mining plunged 87 percent from P454
Luzon, one in Visayas and another livestock-raising scheme while from its new plant, Southwest Luzon million to P57 million while contribution
in Mindanao. Each rehabilitation those in the urban areas will be Power Corporation. Contrary to local industry practice, from DMCI Holdings and other
center will accommodate at involved in the cleaning of the DMCI Homes realizes sales only when investments dropped 19 percent to P42
least 500 drug surrenderees. esteros or waterways and acquire DMCI booked a 19 percent increase in the unit is fully completed and at least million compared to P52 million during
Another proposal also calls for the vocational skills through the net earnings during the first half of the 15 percent of the contract price has been the same period last year due to reduced
construction of one rehabilitation Technical Education and Skills year, from P333 million to P397 million collected. In 2015, the company shifted to interest in Subic Water.
center for each region. Development Authority. as cost overruns for a power plant project developing more high-rise projects, which
were fully recognized in 2015. normally takes around 3 years to complete.
The program aims to reform
6 Hard Hat DMCI DMCI Hard Hat 7

NEWS DMCI Homes unveils


storybook in Inquirer Read-Along
Following the successful launch of its Bata,
TARA Na! (Towards A Reading Adventure)
campaign, DMCI Homes unveiled its first
coloring storybook titled, A Place Called Home
NEWS during the Inquirer Read-Along.

SMPC passes
government
audits

The Department of The audit was undertaken in response to the community on the island through
to the concerns raised by the Department various programs including education
Energy (DOE) has of Environment and Natural Resources, and skills training, livelihood, economic
declared the coal mining which claimed that SMPCs coal empowerment, inland and mangrove
operations negatively affected mangroves, reforestation among others.
operations of Semirara seaweed farming and poverty levels in
Mining and Power Semirara Island. SMPC is the single biggest employer in
Corporation (SMPC) as Semirara Island. In 2015 alone, its direct
In its technical audit results, DOE and indirect labor costs in the mine site Written by Ines Bautista Yao, A Elementary School, Makati Sporting children living in Pamasawata in Dagat-
compliant with required verified that SMPC does not discharge amounted to P1.09 billion. Place Called Home is the story of a shy Association and Virlanie Foundation. dagatan, Caloocan City. Together with
environmental rules after toxic materials to the mangroves, the boy whose family moved in to a new advocacy group Books For A Cause
conducting a technical sulfur content of the coal is below
one percent, there is no seaweed farm
The company also provides stable
electricity, potable water, quality
community where he discovers new We were very happy at how these kids founded by DMCI Homes resident
friends and soon realizes he is in a place actively participated in reading the story. Ramil Sumangil and non-government
audit on August 25. affected, and the dumping of overburden education, skills training and community he can finally call home. These kind of events really encourages organization Philippine Book Library,
materials does not affect the nearby facilities to employees and island us to continue sharing the gift of reading the company donated to Pamasawata
housing communities. residents. Inquirer Read-Along is the to kids, especially the less privileged Learning Center stacks of new and
storytelling program of the Philippine children. Bata, TARA Na! is DMCI pre-loved childrens books. The donated
The DOE report was issued after the SMPC is also instrumental in Daily Inquirer.Held twice a Homes one way of instilling in the books were collected from the Gift of
Environmental Management Bureau the economic development of the month,theprogram aims to encourage minds of young children to discover the Reading, a book drive project of DMCI
(EMB), an agency under the DENR, also Municipality of Caluya. From a fourth kids to read and learn values in life. fun and learning experience in reading Homes and its communities all over the
found the company in compliance with class municipality in 2004, Caluya books, shared Josephine Cruz, DMCI metro last year.
the conditions and requirements in its became a first class municipality in 2007 Actress Janine Gutierrez read the Homes Corporate Communications
Environmental Compliance Certificate. due mainly to the royalty payments of DMCI Homes storybook in front of Manager. Bata, TARA Na! is one of DMCI
SMPC. In the last five years, royalty around 120 children from Mandaluyong Homes corporate social responsibility
EMB also reported that SMPC was payments to Caluya reached over P1.4 Elementary School, Gregorio del Pilar Bata, TARA Na! was launched last campaigns under its Kaakbay program.
fully compliant with its commitments billion. Elementary School, San Antonio Village April with more than 50 less fortunate
8 Hard Hat DMCI DMCI Hard Hat 9

NEWS
DMCI signs
P4.4B new projects
D.M. Consunji, Inc. (DMCI), one of the leading
construction companies in the Philippines, secured
P4.4 billion worth of new contracts during the first
six months of 2016, bringing its total order book to
P27.9 billion.
Among its newly-signed projects are DMCI booked a 19 percent increase administration because of our track
the Spectrum BPO Building, City Gate in net earnings during the first half of record in implementing complex
of Ayala Land, a 50ML water reservoir the year, from P333 million to P397 and large-scale projects, said DMCI
NEWS
in Quezon City and a 2X23MW gas million as cost overruns for a power president Jorge A. Consunji.
turbine plant in Batangas. plant project were fully recognized in

Meanwhile, major ongoing projects


2015. Some of the key infrastructure projects
completed by DMCI are the Tarlac- DMCI Power
include Metro Manila Skyway Stage
3, civil works for LRT Line 2 East and
The company anticipates more
construction projects to come from
Pangasinan- La Union Toll Expressway,
LRT Line 1 North Extension Project builds new
several high-rise buildings. the public sector, following plans
of the national government to hike
infrastructure spending to up to 6
(Joint Venture with First Balfour, Inc.),
South Metro Manila Skyway Project
(Stage 2), R10 to Tayuman Rail Line,
Palawan plant
percent of the gross domestic product. Carmen and Magat Bridges, among
others.
We believe that DMCI is well-
positioned to assist in the infrastructure Off-grid energy company DMCI Power Corporation is building a 2x4.95MW
renewal plan of the Duterte bunker-fired power plant in Aborlan, Palawan to stabilize electricity
supply in the franchise area of Palawan Electric Cooperative, Inc.
(PALECO). The plant is expected to commence operations by year-end.

We are investing approximately have electricity connections.


P600 million in Aborlan to address
the continuing increase in electricity DMCI Power was established
demand in the province due to the in 2006 to provide sufficient and
rise of local tourism and commercial reliable electricity to areas that are not
establishments, said DMCI Power connected to the main transmission
President Nestor D. Dadivas. grid.

Aborlan is a first class municipality Aside from Palawan, the company


located 69 kilometers south of Puerto also provides power to Masbate,
Princesa City. Its population is Calapan, Oriental Mindoro and Sultan
estimated at over 32,000. Kudarat through supply contracts with
electric cooperatives. To date, DPC
As of June 2016, only 5,400 of the has a total contracted capacity of about
7,263 households in the municipality 56MW.
10 Hard Hat DMCI DMCI Hard Hat 11

NEWS

NEWS Maynilad
clocks in
SLPGC starts 20M safe
commercial
operation man hours
Maynilad Water Services, Inc. (Maynilad) was recognized by the
Safety Organization of the Philippines, Inc. (SOPI) for attaining an
Southwest Luzon Power Generation Corporation (SLPGC), a subsidiary all-time high record of 20 Million Man Hour No Loss Time Accident
of Semirara Mining and Power Corporation (SMPC), recently started the (MHNLTA) in all of its facilities and offices.
commercial operations of its units 3 and 4 at 140MW per unit. Coinciding
with the commercial operations is the participation of SLPGC in the The outstanding safety achievement Maintaining a safe workplace is
Wholesale Electricity Spot Market. is a testimony to Maynilads important to us, and this commendation
uncompromising commitment to from SOPI validates the success of our
strict health, safety, and environment efforts to imbed a culture of safety in

Testing and commissioning of the power segment, which includes the ...this validates standards and practices. Maynilad, said Maynilad President and
CEO Ramoncito S. Fernandez.
300MW SLPGC power plant began
in 2015. Units 3 and 4 began to
600MW coal-fired power plant of Sem-
Calaca Power Corporation (SCPC).
the success of SOPI presented an Award of

run stably in the last week of March Another subsidiary, St. Raphael Power our efforts to Excellence to Maynilad during the 10th
Gawad KKK (Kaligtasan. Kalusugan.
Maynilad is the largest private water
concessionaire in the Philippines in
2016 and synchronization to the grid
was completed in July and August,
Generation Corporation, is set to further
strengthen SCPCs presence in the power
imbed a culture Kapaligiran) ceremony held recently terms of customer base. It is the agent
in Diliman, Quezon City. The award and contractor of the Metropolitan
respectively. industry. of safety in recognizes SOPI member-institutions Waterworks and Sewerage System

The facility uses circulating Early this year, SMPC entered into a Maynilad. that provide and maintain a safe and
healthy workplace that either result
(MWSS) for the West Zone of the
Greater Manila Area, which is composed
fluidized bed (CFB) technology which joint venture agreement with Meralco to Zero Lost Time Accident Record of the cities of Manila (certain portions),
significantly lowers the emission of Powergen Corporation (MGen) to build or a significant drop in accidents and Quezon City (certain portions), Makati
pollutants. With this technology, up a 2x350MW coal-fired power plant in injuries. (west of South Super Highway),
to 95% of pollutants can be absorbed Calaca, Batangas. Caloocan, Pasay, Paraaque, Las Pias,
before being emitted to the atmosphere. Maynilad is the only SOPI member- Muntinlupa, Valenzuela, Navotas and
MGen is the the power generation organization that has posted 20 million Malabon all in Metro Manila; the cities
The commercial operation of SLPGC arm of the Manila Electric Company man-hours without any incident or Loss of Cavite, Bacoor and Imus, and the
formally marks the expansion of SMPCs (Meralco). Time Injury (LTI). towns of Kawit, Noveleta and Rosario,
all in Cavite Province.
12 Hard Hat DMCI DMCI Hard Hat 13

News Briefs
DMCI Power NAIA
ups Masbate Expressway
capacity opened
Phase 2A of the NAIA Expressway,
which was constructed by D.M.
Consunji, Inc., has been formally opened
DMCI Power is set to install two units begin within six to eight to the motoring public to help ease traffic
of 1.0MW diesel generator sets in the months from the start of in Paranaque City and nearby areas.

SMPC southern area of Masbate, to improve


power reliability in the municipalities of
construction date.
The said expressway connects
Diosdado Macapagal Avenue in Pasay

repurchases
Pio V. Corpuz and Esperanza. The two units will run to stabilize sys-
tem voltage and operate in an island City to Terminals 1 and 2 of the Ninoy
The two areas have a combined peak mode in case of distribution line in- Aquino International Airport (NAIA) in

shares
load of 700kw, with demand projected terruption. Excess power of the new Paraaque City.
to increase significantly once the new plant will also be used as reserve to
power plant becomes operational. augment the power supply of DMCI Once all the systems are in place, the
Commercial operation is expected to Powers Cataingan plant. segment is expected to improve traffic
flow in the airport vicinity and cut travel
time by at least 60 percent.
The Board of Directors of Semirara
Mining and Power Corporation
(SMPC) approved a P2-billion buyback Mining companies suspended
program to enhance shareholder
value and provide stockholders
Berong Nickel Corporation and Recommended for suspension are
the opportunity to liquidate their
Zambales Diversified received
Maynilad trains African water company
investments. 20 more mining firms while another
suspension orders from the 11 have been allowed to correct
Department of Environment and infractions or face suspension.
Buyback was capped at 20 million
Natural Resources (DENR), together
shares and set for a period of 60 days Nairobi City Water and Sewerage to enhance their capabilities in million customers in Nairobi City,
with eight other metallic mining Eighteen of the mining
from the opening of trading in the Company Ltd. (NCWSC) recently visited water loss management, treatment Kenya is benchmarking with Maynilad
companies. companies facing suspension or
Philippine Stock Exchange on August Maynilad Water Services, Inc. (Maynilad) technologies and warehouse so it can develop strategies to effectively
18, 2016 at the prevailing market price. already suspended are nickel mines
for a study tour training program aimed administration. manage its operations and water losses.
accounting for 18 million tons of ore,
SMPC is funding the buyback or 55.5 percent of the countrys nickel
NCWSCa water and sewerage As part of the study program, the
program using its unrestricted retained production value based on 2015 data.
service provider with about three delegates were given a guided tour of
earnings as of December 31, 2015. Maynilads La Mesa Treatment Plants and
its Central Warehouse in Quezon City.
Conducting the lecture and tour was
the Maynilad Water Academy, the first
learning institution in the Philippines
dedicated to the advancement of the
water and wastewater industry.
14 Hard Hat DMCI DMCI Hard Hat 15
there for 11 years. Its peaceful and less
stressful. Your only concern is work. No
traffic (laughs).

Q&A Living there is like living in Big Brothers

JST
House. You live, eat and work with
your colleagues. (laughs) But youre not

Executive
disconnected from the world because

with
theres cell signal, internet and cable

Q&A
television. If youre a homebody, its okay to
stay there.

Junalina S. Tabor
SMPC
5. SMPC was thrust in the limelight

has a
This column aims to provide
employees with valuable Semirara Mining and Power recently after it was called a


insights into the business nightmare in the media. What was
higher purpose
perspectives, growth strategies Corporation (SMPC) Chief Finance your initial reaction upon hearing this?
and management styles Officer (CFO) Junalina S. Tabor has
of senior executives within
the DMCI group. With such been with the company for nearly I was hurt by that comment because
information, employees can two decades. During this time, she I work in the company. And I know
adapt their decisions and
behavior to support their leaders has seen SMPC transform itself that somehow, others will associate that
8. What qualities do you value among So I told my team, kakayanin natin to!
and the company. impression with me. But after that initial
and its host community. your subordinates? That was the biggest test and most difficult
reaction, I just disregarded the comment
I value honesty. I dont want them to hide time in my career.
because I know its not true. Besides, you
things. If you hide something, you cant
In a sit-down interview with Hard Hat, 2. What made you join the private community, only a few houses were made cannot criticize something that you have
address it if there is a problem. Initiative 10. Tell us something you enjoy doing
JST shares how living in Semirara Island sector, specifically Semirara? of concrete. Most of the houses were made not even seen yourself.
din. You should have the initiative to do outside of work.
is like living in Big Brothers House. She of bamboo and wooden materials. For things. Openness is also important because I go out with my nephews and nieces on
also describes her reaction to SMPC being Ever since, I really wanted to join the our supplies, we could only rely on the 6. If there is one thing you would like
open communication is critical to the weekends. Every year, I also take the time
called a nightmare. private sector because I knew it was more company commissary. current regulators to understand about
success of the company. to travel with family and friends.
dynamic than the public sector. SMPC, what would it be?
Her candid answers also reveal important After 19 years, growth in the area has 9. How would you describe your career 11. How would you describe yourself?
lessons on honesty, self-sacrifice and I discovered Semirara because I was been exponential. I dont think theres SMPC has a higher purpose. When
in SMPC so far? What has been your
teamwork. assigned as the team leader to audit the an island-community in the Philippines Semirara Island was declared as a coal
toughest challenge? I am sacrificing. When my people have
company when it was a government owned that has such beautiful, well-made houses reserve by the national government, the
problems or they have stretched their
1. When did you join Semirara Mining and controlled corporation. Semirara was a and structures. Now there are lots of objective was to attain energy sufficiency
The toughest challenge was when I was the limits, I step in to support them. Even if I
and Power Corporation (SMPC)? sequestered asset that time. commercial and business activities in for the Philippines. We contribute to the
Accounting Manager at the minesite. That have to sacrifice in the process.
the island, even a bank and a money overall economy of the country, not just
was during the management transition in
I joined the company on October 2, 1997, 3. How has the company changed remittance center. the mining industry. So as long as SMPC
1999. I am also self-driven. When something
just after DMCI bought the 40% stake of Semirara Island? is complying with government regulations
needs to be done, I will do what is
Voest Alpine in Semirara. Before that, I 4. Before becoming CFO, you were the and conditionalities, they should not close
I was tasked to handle the companys necessary. I call up people in the mine site
was with the Commission on Audit. That The first time I went to the island, I was accounting manager in the mine site. the company but support it.
overall Accounting Department, and power plants and talk to them so I can
was my first job. I was 21 years old. impressed because that was my first time What was it like to live in the island? including corporate accounting, not only better understand their situation. I also
to see a huge mining operation. I was 7. Describe your management style.
minesite accounting. After more than a work beyond office hours because meetings
An aunt would take me around Manila impressed with the large continuous Semirara Island is a nice place. I stayed I dont like to micromanage. I want people
year with the company, my scope and sometimes take up most of my day.
because I had just relocated from Southern mining equipment and facilities. to be proactive and to take the initiative.
function expanded to include head office
Leyte. She was afraid that I might get lost I want them to realize that theyre
accounting. Biglang lumaki yung trabaho! 12. What is your message to the rest of
(laughs). My older officemates often teased There was no public transport. We just accountable to the job or function being
I wasnt sure if I could do it. the SMPC group?
me, pinabili lang daw ako ng suka. walked. And when you go around the entrusted to them.
Ang naisip ko nun, kapag hindi ko makaya We need to be proactive. We need to
I want them to see me as a leader; that
yung trabaho, aalis na lang ako. (laughs) work as a team. We need to be open in
were part of a team and I am just their
But then I realized, if I leave, then the communicating critical issues so we can
leader. Ayoko yung nahihiya sila sa akin
people under me would likely leave, too. address them in a cohesive manner.
dahil ako yung boss o mas nakatataas. I
Mawawalan sila ng trabaho. At parang
am really just one of them.
tinakasan ko na rin yong responsibilidad Business issues should not be put in silos.
na binigay sa akin. We need to pull our act together so we can
address problems. Wala dapat silos.
T Innovative
16 17

Creating a
Hard Hat DMCI DMCI Hard Hat

W Sustainable Trends Performance


Workplace Safety Culture &
Innovations
Management
Wellness Creating and sustaining a safety culture is a major challenge
A healthier, more productive Follow this column to learn
workplace can only be
achieved through the
in any organization. Too often, safety procedures and about industry trends and
disciplined observance of
safety and wellness practices.
concerns are set aside because of deadlines, productivity, innovations which could
signicantly impact our
Learn more about both in this
column.
cost-efficiency and/or apathy. business and society.

In January 1986, the National Aeronautics and Space behaviors on the part of all employees measures that track
Administration (NASA) of the United States federal what people are doing to prevent accidents.
government experienced this first hand when its Challenger
rocket exploded mere seconds after its launch. Cornerstone 2: Forward-Looking Accountability
Accountability is essential in all aspects of business, but
Following an investigation, it was discovered that a particularly for safety. In successful safety cultures, the focus is
combination of freezing conditions, faulty equipment and on forward-looking accountability. Accenture, Deloitte, and IBM are known for being highly successful,
poor organization caused the explosion. innovative companies. Recently, they took a bold step towards reinforcing
Forward-looking accountability acknowledges the mistake
It was also found that the company that designed the solid and any harm it caused but, more importantly, it identifies their commitment to innovation by scrapping their annual employee
rocket boosters ignored warnings about potential issues. changes that need to be made, and assigns responsibility for performance reviews.
Worse, NASA managers were aware of these design problems making those changes.
but failed to take action.
Cornerstone 3: Good Relationships 2015 interview. And the outcome is not
In todays highly connected and open To ensure these interactions take place
The tragedy led to a long suspension of all NASA activities, Great safety cultures are characterized by good relationships
environment, employees want 1) frequent great. frequently, the informal meetings are
until a total revamp of safety procedures was enforced for at all levels, which enable open, honest conversations about
subsequent missions. what is working, what is not, mistakes that have been made feedback, 2) open communication, initiated by the team members rather than
and what needs to change. 3) personal development and 4) The company is now using an internal the team leaders.
A Culture of Safety collaboration with their peers instead app to help its employees receive
Various research show that a strong safety culture has the Many leadership behaviors contribute to creating good immediate performance feedback from
of structured, impersonal performance IBM
single greatest impact on reducing accidents. For this reason, relationships. Setting clear expectations,providing helpful their managers. Rather than measure
reviews and ratings. Early this year, IBM replaced its
developing and sustaining such a culture should be top feedback, acknowledging good work, seeking to understand the value of an employees work at the 10-year-old system with a brand new
priority for any organization. problems/issues rather than blaming, active listening, following
As a result, leading companies are now end of the year, Accenture is committing approach-- an app-based performance
through on commitments, removing roadblocks and asking to regularly support and position its
According to Dr. Judy Agnew, a recognized thought leader revamping their decades-old performance review system called Checkpoint. The
for feedback on your own effectiveness are some of the ways
in the field of behavior-based safety, there are four distinct management systems to become more employees so they can perform better in system was developed using IBMs internal
leaders can build and sustain good relationships.
cornerstones that create a strong foundation for a sustainable responsive to their employees, hoping that the future. social media platform, with its Human
safety culture. Cornerstone 4: Discretionary Effort this will be enough to attract, retain and Resource department soliciting ideas from
Discretionary effort is that extra effort employees can motivate the talents they need to sustain Deloitte its 380,000 employees in 170 countries.
Below is an abridged version of her article, Building the
give at work, but dont have to. It is going above the basic their superior business performance. Deloitte scrapped its once-a-year
Foundation for a Sustainable Safety Culture, which appeared
requirements. Many people think of safety as a compliance performance reviews, 360 degree feedback The result: a system that requires IBM
on www.ehstoday.com.
issue getting people to comply with safety rules, regulations and objective cascading after calculating
Accenture employees to set shorter-term goals, with
Cornerstone 1: Leading Indicators and procedures. However, if you want to go beyond that these processes consumed 2 million
Accenture eliminated forced rankings managers providing feedback on their
Too many organizations still measure safety largely or compliance and create a high performance safety culture,
and annual performance reviews after hours a year of company time. progress at least every quarter. By year-end,
exclusively via incident rate (or similar lagging metrics such as discretionary effort is a requirement.
realizing that both failed to accomplish employees are judged based on five criteria
DART, lost-time case rate, severity rate, etc.). Such measures
Exceptional safety happens when people look for and report the companys main goal to drive The companys new performance business results, impact on client success,
tell us how many people got hurt and how badly, but they
hazards, give peers feedback on safe and at-risk behavior, better employee performance. management process now requires team innovation, personal responsibility to others
are not good measures of what leaders are doing to prevent
volunteer for safety committees, make suggestions for leaders to meet with each team member and skills. Managers then assess whether
accidents and incidents.
improvement and, most difficult of all, admit when they have The process is too heavy, too costly once a week to discuss near-term work and the employeeshave exceeded or achieved
While incident rate is a necessary metric, it should be one made mistakes so lessons can be learned. for the outcome, Accenture CEO Pierre priorities, comment on recent work and expectations in each of the five criteria or if
of several. The majority of measures should focus on proactive Nanterme told The Washington Post in a provide coaching. they need to make improvements.
18 Hard Hat DMCI DMCI Hard Hat 19

W
T
Work
Efficiency Thats my
Tips Boss
Productivity is a function
of careful planning and Get to know the

Multitasking
focused execution. Learn
how to do both through this
inspiring bosses in the
DMCI group by reading Marichu Dee:
Passionate and
column so you feel satised this column.

Myths
and accomplished at the
end of every work day.

Compassionate
Multitasking is when someone tries to perform two or more tasks simultaneously
or in quick succession. In the workplace, it has become a common practice, with One of the things employees look for decisions about an issue, Melanie Ubalde, takes her job lightly. According to Almario,
some companies even requiring this skill from their employees. in a company is a mentor who genuinely Accounting Manager at DMCI Masbate she is a model of high ethical standards
cares about their welfare. Marichu O. Dee, Power Corporation agreed. and sets similar expectations for them.
Assistant Vice President for Treasury and
However, a long line of research proves concentrate on singular tasks because Accidents associated to cellphone Risks Management, is one great find of a In spite of her senior position, Maam Recalling the time Maam Marichu
that multitasking is more of a deterrent they had more trouble organizing their use while driving or operating heavy boss in DMCI Power Corporation. Marichu values having a good relationship interviewed her for employment in the
than a solution to enhancing work thoughts and filtering out irrelevant equipment are common around the world. with the people she works with and is able company, Almario said that she was
productivity. The benefits associated to information. But even other forms of multitasking can Fondly called Maam Marichu by her to nurture both a personal and professional amazed by her profound knowledge of
multitasking are also mostly myths than be dangerous. subordinates, this executive cares about relationship with them. She emphasizes the industry. Coming from the banking
scientific reality. A study at the University of London According to neuroscience experts, what she can give to her team as much good personal relationship among industry herself, Almario felt then that
found that research participants who people rely on their temporary brain as she cares about what her team can employees, Ubalde added. there was still so much to learn when she is
Myth 1: Multitasking saves time. multitasked during cognitive tasks storage or working memory when contribute to the company. talking to Maam Marichu.
Switching tasks back and forth actually experienced IQ score declines. Even more multitasking. And when the working Her staff is in unison in saying that
slows you down because the brain has to surprising, their cognitive declines were memory is used up, it takes away peoples A boss who leads by example, is her ability to relate with them sincerely is Semilla recounts that during tough
recall the instructions for how to do one similar to those who smoked marijuana or ability to think creatively. how Treasury Supervisor Joyce Almario what sets her apart from other bosses. We situations, their boss is the epitome of grace
task, then put them aside and recall the stayed up all night. describes her boss who has a natural hardly have chances to interact but when under pressure: Maam Marichu is able
instructions for how to do the other, then According to the 2010 study conducted gift for motivating her people towards we do, she would really take time to listen to maintain poise and does not easily get
repeat the entire process again. Myth 3: Multitasking is normal. by the University of Illinois at Chicago, excellence. I cannot think of an instance may it be work-related or not, Semilla said. affected by the intensity of the problem,
Neuroscientists agree that the brain can too much focus can actually harm that I feel unmotivated to go to work, she said.
As a result, it will likely take you only focus deeply on one task at a time. performance on creative problem-solving Almario disclosed. Though Maam Marichu is known to
longer to finish two tasks done back and When people do two things at once, they tasks which makes it more difficult for be an approachable boss, she is not one She always looks cool and calm even
forth compared to completing each task fail to see obvious things right in front of multitaskers to think out-of-the-box and Aligned with the companys vision, to tolerate mistakes. Almario shares how when we are rushing to meet a deadline.
separately. them. generate innovative ideas. Maam Marichu sees to it that the her their boss corrects them whenever it She always handles stress in style, Ubalde
employees under her wings are not only is necessary and does so with a genuine added.
Experts estimate that switching between Western Washington University motivated but are provided opportunities concern for their development.
tasks can cause a40% loss in productivity. researchers call this inattentional to grow professionally. According to Her staff has nothing but words of
It can also lead to human errors, especially blindness, which they observed among Accounting Supervisor Marichelle Semilla, She makes it a point to explain appreciation and admiration for their
if one or more of the tasks involves critical college students who were physically Maam Marichu is consultative whenever every detail. As a person she is very boss. They thank her for the lessons, the
thinking. To correct such errors, more looking at their surroundings while making decisions. compassionate and sensitive, said Almario guidance, and the inspiration. She is a
time and effort would be needed. walking and talking on the cellphone, but as she recalls the time when Maam woman of substance, Uldabe remarked.
none of what they saw actually registered She is open to brainstorming sessions Marichu talked to her about a mistake. When I was hired by Maam Marichu
Myth 2: Multitasking makes you more in their brains. with her subordinates allowing them four years ago, I knew that theres
effective. to contribute without fear of judgment Maam Marichus endearing ways with something in her that will make me stay in
Frequent multitaskers have been found Myth 4: Theres no harm in multitasking. and be able to come up with better employees also does not mean that she this company, Almario added.
to perform worse compared to those who
20 Hard Hat DMCI
H DMCI Hard Hat 21

C DMCI Homes Honor


Roll
Engr. Rolinda D. Escao
gives Boholanos
Corporate
Citizenship
new hope, In this column, we
recognize DMCI Group
Averting
new homes
employees who have made

a Crisis
inspiring and remarkable
accomplishments, whether
in their professional or
Driving business and social by Jhops C. Cruz, personal lives. By sharing
value across the Group DMCI Homes Corporate Communications Manager their stories, we hope to
and the communities we
serve is key to sustaining
lead other employees By Hernan Habacon
towards the path of
our operations. In this Head, Corporate Communication and Marketing Department
excellence.
section, we share how the Subic Water and Sewerage Company Inc.
different DMCI companies
make things better for our
stakeholders.
In 2016, the Subic Bay Freeport community hurdled one of the strongest El Nio
phenomena on record. Even as raw water supply in the area literally hit rock-bottom,
the critical situation went generally unnoticed because of the due diligence and
Three years after a 7.2-magnitude earthquake struck the real estate developer DMCI Homes partnered painstaking research of Engr. Rolinda Escao or Engr. Lyn to her colleagues.
with the Philippine Department of Social
island of Bohol, locals are getting back on their feet with Welfare and Development (DSWD), the
renewed hope and strength. provincial government of Bohol, and shelter A Process Shift Engineer of the extraordinary. Through her works and Whether or not she receives a spot
non-profit Habitat for Humanity Philippines Binictican Filtration plant of Subic initiatives, the companys operating ratios in the Ten Outstanding Freeport

I t was 8:12 in the morning of October


15, 2013 when a powerful earthquake
shook the island province. The quake, whose
might strike. Instead, they chose to build
a small hut, which they lived in for two
years. Ayaw ko nang bumalik, ayaw na
for ReBuild Bohol Projecta housing
program that aims to rebuild hard-hit areas
and build new homes for families in the
Water and Sewerage Company
(SUBICWATER), Engr. Lyn has
improved, plant efficiencies increased and
manpower productivity rose.
Workforce, one thing is sure: Engr. Lyn is
a sterling example of professionalism and
been nominated by the company in hard work.
epicenter was recorded in the municipality talaga. Nagtayo muna kami ng bahay- province. the annual search for Outstanding Sterling Example
of Sagbayan, levelled private properties and kubo. Mababa lang kaya kailangan talagang
Freeport Workforce of the Subic Bay Engr. Lyn obtained her Chemical
public structures like centuries-old churches. yumuko kapag dadaan. Ang hirap, wag na Under this partnership, a total of 206 core
sanang bumalik ang lindol. Metropolitan Authority. Engineering degree from the University
shelters were turned over to families from the
The disaster impacted the islands municipality of Sagbayan, in the following of Luzon in Pangasinan where she was a
topography and infrastructures, causing For Juner Padayao of Bgy. Canmaya barangays: Canmano, Canmano Centro, Extraordinary Effort Department of Science and Technology
power cuts, water shortages, and damages Centro, damaged roads and levelled homes Canmano Diot, Kabascan, Kagawasan, To avert a water supply shortage in (DOST) scholar. After graduating in
to sources of livelihood. But more than the could not stop him from reaching his Katipunan, Langtad, Mantalongon, San Subic Freeport, Engr. Lyn researched on 2009, she passed the licensure exam in the
physical beauty of Bohol are heartbreaking wife and kids. Nasa trabaho ako noon sa Agustin, San Isidro, and San Ramon. The all available water treatment compounds same year.
tales that survivors cannot easily forget. Poblacion. Sobra talagang pag-aalala ko. new homes, built with reinforced steel frames and successfully developed a dosage
Kahit may aftershock pa, naglakad na talaga and tightly-woven bamboo strips plastered system that not only produced a 15% Upon joining SUBICWATER in 2011,
To this day, Sagbayan residents Anita and ko pauwi. Pagdating ko, naabutan ko na with concrete, are meant to withstand strong reduction in chemical costs, but also she continued her exemplary record in the
Crestituto Tirol can still picture how the lang sila sa may bukid. Buti na lang walang earthquakes and even typhoons. significantly reduced the volume of water Plant Operations Department. Over time
earthquake had left them and their family nangyari, shared Juner.
being consumed in the actual water she established herself as a leader with no
trembling. Nasa palayan kami kasama ang Sharing Habitats belief that a decent treatment cycle. ambition to gain title or power. Her take-
bunso naming anak. Nataranta talaga kami. Though living in a tent was not the best home helps transform lives, DMCI Homes
Dumapa na lang kami sa palayan, ni hindi for his family, Juner was left with no other charge attitude during critical times also
is thankful for the privilege to helping
ko agad namalayan na nasa likod ko pala ang choice, Siguro mga tatlong taon din kami Boholanos families like the Tirols and As a result, water that should have earned her the respect of her peers.
anak ko sa sobrang takot. Sinubukan naming sa tent. Mahirap ang pagkain, minsan Padayaos. This meaningful effort is part of gone to waste was recovered, treated and
silipin ang bahay kahit lumilindol pa pero maulan pa. Bago lang yung bahay namin DMCI Homes corporate social responsibility supplied to the thousands of business Equally important, Engr. Lyns work
wala nanasira na lahat ng gamit. Nawalan tapos nasira lang agad-agad. Isang iglap, campaign under its Kaakbay Program. establishments and homes that cater to disposition and attitude make her
na talaga kami ng pag-asa, 60-year-old Anita nawala lahat. The desperate conditions the more than 100,000 Freeport workers, an enthusiastic advocate of a happy
tearfully recalled. led Juners wife to work as a househelper in As Bohol continues to rebuild itself from residents and tourists during the El Nino workplace. The way she deals with
Dubai. the disaster, its residents are also starting to season. lower-rank employees also show her
The couple was still grateful for the relief rebuild their dreams and lives, thanks to their compassionate side and soft spot for her
goods given by different organizations, but The Bohol earthquake undoubtedly new homesnew homes that will shelter Her commitment and contributions colleagues.
refused to return to their home because painted a sight of fear and misery among their renewed spirits and hopes towards a to SUBICWATER are likewise
they were afraid that another earthquake the locals. But, a sign of hope came when brighter future.

T
22 Hard Hat DMCI DMCI Hard Hat 23

Karmina Alejandro:
O True
Millenial Story
On and More This column features
personal essays from

the DMCI group employees.

Radar
In 500 words or less,
they share their most
inspiring life experience
and lesson so that each of
There are many remarkable us could benet from their

Learning
people at the DMCI Group. reections.
Through this column, we If someone were to ask me, What is
hope to recognize these
the secret to a thriving, meaningful
should
talented, extraordinary
individuals. career?, I will sum up my answer
in one sentence: Always find new

At first glance, Karmina Alejandro seems the typical millennial. Born that it was an opportunity for me to grow,
never end knowledge.

in 1990, she is a tech-savvy digital native who is passionate about said Alejandro, who shared Maynilads
best practices in communication before
her advocacies. But contrary to the millennial stereotype, she is self- an audience of high-ranking international The moment you stop learningwhen Luckily, instead of reprimanding me, Advice # 3: Practice good work ethics
motivated and far from self-obsessed. professionals. you start to think you know everything he saw my passion and determination. It pays to have good work ethics. This
there is to know about a jobthats when And so after a year, I was finally sent to means seeing a program through from
Immediately after graduating from This passion allowed her to move up It was a fulfilling talk for me because you stop growing and lose your passion. IBM Philippines for training. start to finish, showing up early during
the University of Philippines Diliman, the corporate ladder, eventually becoming aside from the validation of our work workdays, and working with integrity
Alejandro applied for a job at Maynilad Social Media Head of the largest water in Maynilad, it also raised awareness in I have been with D.M. Consunji, Inc. Looking back, I realize that if I had above all.
Water Services, Inc. because of her keen company in the Philippines. terms of the value of communicating to (DMCI) for over 40 years, and three given up at that first roadblock, if I
interest in the water industry. stakeholders, she said. simple lessons have made all the difference didnt have enough determination to In everything I do, I give my 100%
Social media is really a tool for in my career. learn, I never would have landed my -- maybe even more. I do not like the
Most of my major projects in school enhancing customer experience, she Next Challenge dream job. thought of cheating my company.
feasibility studies and thesishave to do said. In Maynilad, we try to understand Alejandro and her colleagues are now Advice # 1: You dont need to be smart
with water. In fact, my feasibility study peoples needs, said Alejandro. Forcing a busy establishing the Philippine Young to learn Advice # 2: Be passionate about what Youll need this trait as motivation
was about designing a communal water program unto your stakeholders without Water Professionals group, a local chapter I do not see myself as a smart individual. you are doing to keep improving and up-skilling. It
station for a community. That really them feeling a sense of ownership over it of the International Water Associations But I am hardworking. I love my work. Or to be specific, I compels you to be your best for the good
influenced me because I saw its potential in makes engaging with them extremely hard. Young Water Professionals. love what my work does for others. of the company. This is your malasakit in
influencing peoples lives, she said. So what we try to do is really go to the In the middle of 1976, DMCI action.
grassroots level to understand what they Their goal: To help water operators in the bought computers and tried to adopt a One highlight of my career is when
When Passion Meets Purpose need and thats when we develop programs country build their capacities, get as many computerized system. I was new to the my team and I were able to create an
In April 2010, Alejandro joined the with them, she added. persons involved, and to touch a lot more company back then, working as a payroll automated payroll system that computed About the writer
Corporate Communications Department lives. clerk. The thought of working with the salary in just 4 days (versus one and Silvino P. Repolona, Jr. is the
as an Advertising and Promotions Young Water Professional machines excited me so much! a half months under the previous Management Information System
Specialist and found herself establishing Eager to advance in her chosen We are the generation which will be system). Natuwa ang mga employees Manager at DMCI. He credits his
roots. I really didnt think that I would profession, Alejandro applied for a slot in inheriting the operations of the water Unfortunately, I was not among those kasi nakakasahod sila ng mabilis. It was good work ethics to his parents who
stick to Maynilad after graduation, but the 2016 Young Water Leaders Summit industry in the Philippines and its very chosen to undergo computer training. fulfilling, seeing how happy they were. required them to do house chores
after spending a few years here, its an (YWLS) of the Singapore International important for us to build the capability of But this didnt stop me from pursuing my when he was growing up in Albay.
industry that I really fell in love with. Water Week--a global platform for sharing that generation, Alejandro said. passion. I gave myself two months to learn When you have a purpose a
and co-creating innovative water solutions programmingand was able to produce a personal motivation for going the extra
The idea that we can change so many among water industry professionals across simple program during that time. mile youd naturally look for learning
lives, so many communities through what the world. opportunities to improve your craft.
were doing is very special to me. Giving For hours I would self-study in front Uplifting our employees lives is what
people access to water is not just giving From a total of 250 applicants in 31 of the computer. I kept it a secret but drives me forward and motivates me
them access to the productit gives them countries, Alejandro was among the 83 eventually my manager learned about it. to keep improving my talents through
opportunities to improve their lives, she selected by the organizers. He called me to his office and said Oh, training.
said. balita ko nagkukulong ka sa loob ng
I submitted my application because I felt computer room!
Words
The DMCI Group was founded
by a builder whose values and
24 Hard Hat DMCI work ethics are nothing short

DM
of legendary. In this column, we
highlight not just the words but

of Wis the wisdom of our Chairman


Emeritus David M. DM
Consunji, so that each of us could
continue his exceptional work.

Dreaming
the Subway
On August 24, 1971, Engr. David M. Consunji
was appointed to head the Department of Public
Works, Transportation and Communication
(DPWTC) by then President Ferdinand Marcos.

One of the projects closest to his heart was


the construction of a mass transport system in
Manila. While those around him focused only
on the costs of the project, he saw its immense
benefits to the general public and the engineering
profession.

A mong the proposals that I promoted as DPWTC secretary


was a subway system for Metro Manila. Unfortunately,
it was not developed further, not because it was foolhardy, but
because of the enormous cost that it would have entailed.

In the 1970s, the cost for starting the system was estimated
at P6 billion, to be financed through a loan. My colleagues in
the cabinet balked at the huge figure, but I felt that the system
would ultimately pay for itself. [I]n the longer term, it is more
efficient and it generates more substantial economic benefits
than conventional transport systems.

Subways disperse populations more rationally between the


central areas and the suburbs. They help decongest the urban
centershelp erase conflicts in land use. Urban development
can be planned more rationally.

There are projects which government should have initiated,


despite the costs involved, because the benefits to society go
beyond monetary returns.

The payoffs would also be in terms of greater know-how,


better technology, more competitiveness, and scientific
knowledge. It would also teach s better construction systems,
processes and quality.

The subway, to me, was one of these projects.

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