Академический Документы
Профессиональный Документы
Культура Документы
and Workflow
Management
Background
You and your team members work as process architects for a consulting company. A
client has asked you to for help them to formally model their Order Entry / Sales
(OE/S) process into BPMN diagram(s) and plan for the implementation. Some
materials regarding the OE/S process have been provided to your team, yet they may
not be sufficient. Your team is expected to finish the following tasks.
Tasks
1. Read the given Analysis Notes on OE/S process, and give a textual
description of your designed OE/S process including involved process roles,
activities, documents, etc. Extra research work is highly suggested, if you are
not familiar with sales business processes. (Minimum 400 words)
2. Create the corresponding BPMN diagram(s) for the described business
process, including necessary activities, events, messages, data, etc. (Minimum
20 meaningful and non-trivial activities).
3. List the BPMN patterns (such as free choice, discrimination, etc.) and special
structures (such as timing control, signal control, etc.) used in your business
process, and discuss the rationale of them. Examine your process to see if
there are any potential issues with it, such as any uncaptured exceptions/errors,
potential dead locks or infinite loops, etc. (The BPMN modelling techniques
introduced in week 5-7 will help here). List them out and briefly explain them.
(Minimum 200 words)
4. Create a business process implementation plan using the template introduced
in Week 11 to show how the created business process should be integrated into
the current IT systems and organisational body of the host company. Make
reasonable assumptions if needed. (Minimum 300 words)
5. Put all above contents into a report. Your report should also contain sections of
executive summary, introduction, conclusion, and references (at least 5
references, APA6 or Havard style).
Submission
Soft copy: Your report in an MS Word file, plus your BPMN file.
Presentation
Give an oral presentation in class covering tasks 1-4 (with the help of a PowerPoint
file).
Length: 10 minutes
6388 Document and Workflow Management University of Canberra