BRITISH

Columbia
The Best Place on Earth

June 16,2010 File No. :292-30/PAB-2010-00020

Bob Mackin
554 E. 15th Ave.
Vancouver BC V5T2R5

Dear Bob Mackin:

Re: Freedom of Information and Protection of Privacy Act (the Act)

Request for Information #PAB-2010-00020

This is further to your request to the Public Affairs Bureau for "...contracts, including reports showing
costs, for the production, installation and display of "You Gotta Be Here" building wrap on the Hornby
Street-facing side of the 800 Burrard St. office tower (SE corner fo Burrard and Robson) in downtown
Vancouver."

Enclosed you will find the records responsive to your request. You will note that some information was
severed under Section 21 (third party business interests) of the Act. I have enclosed a copy of this
section of the Act for your reference. Information not responsive to your request have been removed. If
you have any questions, please contact Sylvia Love at
250-356-2503.

Section 52 of the Freedom of Information and Protection of Privacy Act provides that you may ask the
Information and Privacy Commissioner to review this response to your request. You have 30 days from
the receipt of this letter to request a review by writing to:

Information and Privacy Commissioner

756 Fort Street, 3rd Floor
PO Box 9038 Stn Prov Govt
Victoria, BC V8W 9A4 Tel. (250) 387-5629 Fax (250) 387-1696

If you request a review, please provide the Commissioner's office with:

1) a copy of your original request for information;

2) a copy of this letter; and
3) the reasons or grounds upon which you are requesting a review.

iy trearir
Manager, Access and Records Services

Enclosures
Ministry of Citizens' Services Mailing Address:
Information Access Operations PO Box 9569 Stn Prov Govt
2nd FL 548 Michigan Street
Victoria BC V8W9K1
Fax: 250-387-9843
Disclosure harmful to business interests of a third party
21(1) The head of a public body must refuse to disclose to an applicant information
(a) that would reveal
(i) trade secrets of a third party, or
(ii) commercial, financial, labour relations, scientific or technical information of or
about a third party,
(b) that is supplied, implicitly or explicitly, in confidence, and
(c) the disclosure of which could reasonably be expected to
(i) harm significantly the competitive position or interfere significantly with the
negotiating position of the third party,
(ii) result in similar information no longer being supplied to the public body when it
is in the public interest that similar information continue to be supplied,
(iii) result in undue financial loss or gain to any person or organization, or
(iv) reveal information supplied to, or the report of, an arbitrator, mediator, labour
relations officer or other person or body appointed to resolve or inquire into a labour
relations dispute.
(2) The head of a public body must refuse to disclose to an applicant information that was
obtained on a tax return or gathered for the purpose of determining tax liability or collecting a
tax.
(3) Subsections (1) and (2) do not apply if
(a) the third party consents to the disclosure, or
(b) the information is in a record that is in the custody or control of the archives of the
government of British Columbia or the archives of a public body and that has been in
existence for 50 or more years.
 CONTRACT AMENDMENT

BETWEEN TOURISM BRITISH COLUMBIA

PO Box 9830 Stn Prov Govt
300-1803 Douglas St.
Victoria, BCV8W9W5

AND COSSETTE COMMUNICATION INC., a body corporate, incorporated under the

laws of Quebec, registered as an extra-provincial company under the laws of British
Columbia (Certificate of Registration No. A-55251) having a place of business at 1085
Homer Street, Vancouver, British Columbia, V6B 1J4

(the "Contractor" "you" or "your." as applicable)

BACKGROUND

A. The parties entered into an agreement 2006S081 dated the 15th day of August, 2005 a copy of which
is attached as Exhibit 1 (the "Agreement").
B. The parties have agreed to modify this Agreement, dated the 26th day of March, 2006,
C. The parties have agreed to modify this Agreement, dated the 30th day of March, 2007,
D. The parties have agreed to modify this Agreement, dated the 24th day of August, 2007,
E. The parties have agreed to modify this Agreement, dated the 31st day of March, 2008, and
F. The parties have agreed to modify this Agreement, dated the 1st day of May, 2009

AGREEMENT

Tho parties agree to modify this agreement as follows:

1) Effective July 31,2009 and at the end of each remaining contract years of this agreement, hourly
rates will be reviewed, discussed and amended as appropriate;

2) Hourly rates for the contract year August 1,2009 to July 31,2010 will be the same as those rates
used for the contract year ended July 31,2009. The attached Schedule B "Remuneration" lists the
hourly rates and has been revised to reflect the new Agency roles and reallocation of total fees for
each of the next two contract years (August 1,2009 to July 31,2010 and August 1,2010 to July 31,
2011);

3) In all other respects, the Agreement is confirmed.

\ _
The parties have duly executed this modification agreement as of:

SIGN. LDM.TVERED on the?_L day of SIGNED AND DELIVERED on the ^_ day of

, on behalf S________?_____?by or on behalf
British Columbia by its authorized ofthe Contractor (or by an authorized signatory
of th^oirrras^orjf a conjuration)

(Authorized Representative)

Contract Amendment 8/14/2009

 SCHEDULE B

REMUNERATION

FEES FOR SERVICES

Fees will be based on the following applicable hourly rates (within the following respective
categories) and will be payable to the Agency for those hours of the Term (and in a proportioned
amount of the hourly rate for partial hours) during which the Agency is engaged in providing the
Services.

HOURLY RATES
August 1,2009 - July 31,2010

Cossette Communication-Marketing

(a) Convergent Team:

Convergent Creative Director

Convergent Client Lead
Strategic Planner
Connections Planner
Convergent Producer

(b) Client Services:

General Manager
Vice-President
Group Account Director
Account Director
Account Supervisor
Account Executive
Account Coordinator
Administrative Assistant

(c) Creative Services:

Creative Director
Associate Creative Director
Senior Art Director
Senior Copywriter
Art Director
Copywriter
Junior Ait Director
Junior Copywriter
Senior TV Producer
Junior TV Producer
Contract Amendment 8/14/2009
 SCHEDULE B (

REMUNERATION

Cossette Communication-Marketing (continued)

*?!21
Print Producer
Traffic Manager

(d) Strategic Planning:

Strategic Planning Director

Strategic Planner

Optimum Public Relations

General Manager
Vice President
Senior Associate
Senior Account Director
Account Director
Senior Account Manager
Account Manager
Account Coordinator
Administrative Support

Identica/Grapheme/Ko o:
General Manager/Partner
Creative Director/Partner
VP Creative Director
Senior Production Manager
Producer
Production Coordinator
Senior Desktop Operator
Junior Desktop Operator
Design Director
Senior Designer
Designer

VP, Managing Director

Group Account Director
Account Director
Account Supervisor
Account Executive
Account Coordinator

Contract Amendment 8/14/2009

 SCHEDULED"

REMUNERATION

Fjord Interactive
1^121

General Manager, VP
Associate VP
Strategic Plamier
Senior Strategist
Group Account Director
Account Director
Account Manager
Creative Director
Associate Creative Director
Senior Ait Director
Senior Writer
Junior Writer
Project Manager
Project Coordinator
Senior Project Manager
Usability Director
Usability Specialist
Information Architect
HTML Programmer
Advanced HTML/CSS Programmer
Flash Developer
Technical Director
Junior Art Director
Developer

Blitz Direct Marketing

VP, General Manager

Group Account Director
Senior Account Director
Account Supervisor
Account Executive
Account Coordinator
Creative Director, Assoc. VP
Senior Copy Writer
Copywriter
Copywriter-Freelance
ArtDireotor
Studio Operator
Production Manager
Email Developer/Producer
Administrative Assistant

Contract Amendment 8/14/2009

 SCHEDULED"

REMUNERATION

Blitz Promotion

VP Managing Director
Account Supervisor
Account Executive
Account Coordinator

.<a

Conlract Amendment 8/14/2009

 SCHEDULE B

REMUNERATION

Media

Tourism BC agrees to pay the Agency for advertising booked by the Agency and run in all media
1\21

For media plans developed but not purchased, Tourism BC agrees to pay such fees as shall be
agreed between Tourism BC and the Agency, in advance, in accordance with the following
applicable hourly rates set out below,
Effective from April 1,2006, for optimization, direct response and online media tactics,
Tourism BC agrees to pay the Agency fees based on the applicable hourly rates set out below
(and in a proportioned amount of the hourly rate for partial hours).

HOURLY RATES
August 1,2009 - July 31,2010

Cossette Media

Media Director
Associate Media Director
Media Supervisor
Senior Media Planner/Buyer
Media Planner/Buyer
Media Planner
Media Buyer
Junior Media Planner/Buyer
Media Assistant/Coordinator
Director, Search Marketing
Search Marketing Analyst
eMedia Specialist
DR Planner/Buyer

PRODUCTION

All production expenses will be billed at net.

Contract Amendment 8/14/2009

 SCHEDULE B

REMUNERATION

OUT-OF-POCKET EXPENSES

All out-of-pocket expenses related to long distance, fax, photocopying, regular courier charges
and other incidental expenses will be billed at net. For Optimum Publio Relations, out-of-pocket
expenses related to long distance, fax, photocopying, regular courier charges and other incidental
expenses will be billed *?!21

APPROVALS

The Agency will provide for Tourism BC's approval a Media Authorization Form (MAF) or an
estimate of the expenses for each project (including fee for services) prior to project
implementation.

TRAVEL EXPENSES

Reimbursement of travel expenses will be in accordance with policies of Tourism, BC at the

Group 2 rate as set out in Schedule "Bl"

Pre-approval for travel expenses must be obtained from Tourism BC.

ANNUAL CONTRACT MAXIMUM - 2009/10 to 2010/11

In no event will total fees and expenses exceed the total amounts for each contract year as
follows unless otherwise authorized by Tourism BC:
August 1,2009 - July 31,2010 $9,000,000; and
August 1,2010 - July 31,2011 $6,000,000

REMUNERATION - 2010 to 2012

Subject to this Agreement, Tourism BC and the Agency, each acting in good faith, will
negotiate/determine fees and expenses for the contract year August 1,2010 to July 31,2011
contract years prior to July 31,2010.

Contract Amendment 7 8/14/2009

 SCHEDULE B1: Cf'TRACTOR TRAVEL EXPENSE ALLOWANCES SUMMARY

Contractors with Tourism British Columbia should use the following information in support of Schedule "B" of the
contract to guide them when requesting reimbursements for various allowable expense items. Travel Status"
requires the approval of the contract administrator. Contractors are encouraged to practice economy and efficiency
while traveling. Travel expenses must not be billed directly to Tourism British Columbia. Invoiced travel expenses
must be supported by a statement with original receipts attached, showing the accumulation of expenses
under the various categories. Tourism British Columbia is Goods and Services Tax (GST) exempt, therefore, with
the exception of meals, GST is not payable on contractors' expenses. Contractors must deduct GSTfrom all
expense claims prior to submitting.

The following rates relate to Group 2 employee equivalents.

Travel Expenses

Public Transportation - Air, ferry, bus ** and taxi ** fares, and transportation toll charges are claimable. Receipts
are required, except for air travel which must be substantiated with the passenger copy of the airfare ticket For air
travel, the most economic air fare must be purchased unless prior approval has been given. ** Where the daily
charges for bus or taxi are less than $20.00, receipts are not required.

Car Rental - When traveling over 100 km. per day, renting a car is more economical. Cost of rented vehicles may
be claimed, If required in order to perform the Services and if approved by Tourism British Columbia.

Private Vehicle - Distance allowance for use of a private vehicle on Tourism British Columbia business Is at the rate
of
$0.50 per kilometer. Private insurance must be adequate to cover business use.

Parking - Parking costs are an allowable expense where use of a private or government vehicle is directly related to
the contract. Parking machine tickets marked with the total paid and signed by the claimant are acceptable (deduct
GST on statement).

Overnight Accommodation - The maximum amount claimable for overnight (hotel/moteO accommodation for
single occupancy can be found using the following website link (hotel accommodations guide) for cities within the
Province:

http:/Awww.pc.gov.bc.ceytravelMotels/AccommodatlonListlng/INDEX.html

The initial sort is by city, then alphabetically by hotel name. Click on the hotel name to link to the pricing details for
that hotel.

The contractor must obtain pre-approval from the contract manager to exceed the above accommodation rates.
When private accommodation Is used, a maximum of $30.00 per day may be claimed, receipts are not required.

Meal Expenses

Departure
* Prior to 7 day (from home
may or office) Return
* Prior today (to nohome
mealsorcan
office)
AM breakfast be claimed 7 AM be claimed
* Prior to 12 PM lunch may be claimed * Prior to 12 PM breakfast may be claimed
* After 6 PM no meals may be claimed * Prior to 6 PM lunch + breakfast may be claimed
* After 6 PM all meals may be claimed

B r e a k f a s t o n l y $ 11 . 5 0 + p e r d i e m f o r m i s c . o f $ 1 0 . $21.50
Lunch only $ 13.25 + per diem for misc. of $10. $23.25
Dinner only $ 22.25 + per diem for misc. of $10. * $32.25
Breakfast and Lunch $34.75
Breakfast and Dinner : f43"7?
Lunch and Dinner $45.50
Breakfast, Lunch and Dinner $57.00

Meals provided free to contractors acting on Tourism British Columbia business may not be claimed.

Contractors are encouraged to use the GovernmentofB.C. Corporate Supply Arrangements (CSAs) with major rental
agencies throughout the province. These CSAs entitle Government employees, Crown Corporation employees and
authorized contractors to preferred vehicle rental rates. Upon request and in advance of any rental, Tourism British
Columbia will provide an authorization letter for access to the CSAs and Information on applicable rental agencies.
Collision Damage Waivers (CDW) and Personal Accident Liability (PAL) will not be reimbursed where the rental Is
obtained outside the CSAs.

Contract Amendment 3/26/2010

01QZ/9Z/Z Z }ueuipueiuvpw}uoo

-J J
THIS AGREEMENT is mad the 1st day of August 2005,

BETWBEN:

Tourism British Columbia

PO Box 9830 Stn Prov Govt
300-1803 Douglas St.
Victoria, BCV8W9W5

("Tourism BCM)
OFTHBHRSTF
AND:

Cossette Communication Inc., a body corporate, incorporated under the laws of

Quebec, registered as an extra-provincial company under the laws of British
Columbia (Certificate of Registration No. A-55251) having a place of business at
1085 Homer Street, Vancouver, British Columbia, V6B 1J4.

(the "Agency")
OFTHB SECOND PART

WHEREAS:

A. Tourism BC wishes to appoint the Agency as the Agency of Record following completion
ofREP#MSKA-0501.

B. The Agency agrees to act as the Agency of Record for Tourism BC on the terms and
conditions hereinafter set forth.

DEFINITIONS

In this Agreement:

(a) "Goods" means any and all equipment, machinery or other property whatsoever
provided by or on behalf of Tourism BC to the Agency as a result of this
Agreement.

(b) "Material" means any and all findings, data, financial information, accounting
records, database information, specifications, digital files, layouts, copy, artwork,
designs, graphics, non-media promotional items, software, applications, systems,
programs, work prints, electrotypes, engravings, typography, original negatives,

# #
 c
outtakes, films, photographs, prints, tapes, sound tracks, special effects, drawings,
proofs, working papers, press releases, reports, documents and material, whether
complete or otherwise, that have been produced, received or acquired by the
Agency, or provided by or on behalf of Tourism BC to the Agency, as a result of
this Agreement and, without limiting the generality of this definition, "Material"
also includes all Plans.

(c) "Plans" means all plans prepared by or in conjunction with the Agency to meet the
objectives of the Tourism BC Corporate, Operational and Project Plans (as
defined in RFP #MSKA-0501) and, without limitation, includes plans developed
by the Agency for Tourism BC relating to strategic development, brand
stewardship, image/brand and direct response advertising and promotion,
direct/relationship marketing, e-marketing, media, public relations, research and
analysis, competitive analysis, interactive, web design and development, video,
promotions, collateral material, special events, partnership and sponsorship
development, and contest administration.

APPOINTMENT AND TERM

1.01 Tourism BC appoints the Agency as the Agency of Record to provide the services as
described, and according to the specifications, in Schedule "A" attached to this
Agreement (collectively the "Services").

1.02 The Agency will provide the Services during the term of this Agreement that will,
notwithstanding the actual date of execution and delivery of this Agreement, commence
on August 1,2005 and will end on July 31,2011 (the "Term").

1.03 Tourism BC may at its option extend the Term of this Agreement on or before July 31,
2011 to a date no later than July 31,2012,

PAYMENT

2.01 The Agency will be entitled to retain the fees, expenses and media commissions described
in Schedule "B" attached to this Agreement and the Agency will accept the same as full
payment for providing the Services and full reimbursement for expenses incurred in
connection therewith.

2.02 The Agency will bill Tourism BC in accordance with agreed Billing and Payment
Practices as described in Schedule "C".
 ( (

RECORDS

3.01 The Agency will, in accordance with generally accepted accounting principles, keep
records and books of account of all gross receipts, receivables and expenses and Tourism
BC will have access at all reasonable times to those records and books of account for the
purposes of reviewing or copying them,

INDEPENDENT CONTRACTOR

4.01 The Agency is an independent contractor and not the servant, employee or agent of
Tourism BC,

4.02 The Agency will not commit Tourism BC to pay money to any person, firm or
corporation.

4.03 Tourism BC may, from time to time, give reasonable instructions to the Agency necessary
for the provision of Services, and the Agency will comply with those instructions but will
not be subject to the control of Tourism BC regarding the manner in which those
instructions are carried out.

REPORTS

5.01 The Agency will, if requested by Tourism BC:

(a) fully inform Tourism BC of work done and to be done by the Agency in
connection with provision of the Services; and

(b) permit Tourism BC at all reasonable times to examine and copy any and all of the
Material.

REVIEW

6.01 Tourism BC and the Agency will conduct a formal relationship review-each year of the
Term at the beginning of July. The purpose of this annual review will be to set and
measure mutually agreed upon goals with respect to the Plans and the results of the Plans,
the working relationship between Tourism BC and the Agency and the Agency's financial
compensation.

#*
 ( ('

6.02 Tourism BC may also carry out a periodic review to assess the financial performance of
the Agency with respect to its status as Agency of Record for Tourism BC and the
Agency will cooperate fully with Tourism BC in connection with any such review.

OWNERSHIP AND CONTROL

7.01 All proprietary rights in all Material and all Goods will vest exclusively in Tourism BC.
All Material and Goods will be delivered by the Agency to Tourism BC forthwith
following the expiration of the Term of this Agreement or the earlier termination of this
Agreement or following notice given by Tourism BC to the Agency requesting delivery of
any of the Material or Goods.

7.02 The Agency hereby assigns to Tourism BC all rights, title and interest, and waives all
. moral rights, in all Material and Goods whether complete or not, If any Material is
produced or created at the Agency's instruction by any person other than the Agency or
its employee, the Agency agrees to obtain from that person or persons an assignment of
the copyright and waiver of moral rights in such Material in favour of Tourism BC. Upon
request of Tourism BC, the Agency agrees to deliver to Tourism BC documents
satisfactory to Tourism BC confirming the waiver of any moral rights which the Agency
or its employees or subcontractors may have in any Material and confirming the vesting ,
of the copyright therein in Tourism BC.

7.03 Tourism BC acknowledges that the Agency cannot transfer, assign or convey to Tourism
BC any greater or other proprietary rights in the Material that has been produced, received
or acquired by the Agency as a result of this Agreement than the Agency has therein or
has acquired therein pursuant to section 7.02.

7.04 Notwithstanding any other provision of this Agreement, Tourism BC will retain and
exercise final creative control of the Material.

CONFIDENTIALITY

8.01 The Agency will treat as confidential and will not, without the prior written consent of
Tourism BC, disclose or permit to be disclosed in any way, the Material or any
information which comes to the knowledge of the Agency as a result of this Agreement
except if:

(a) such disclosure is necessary to enable the Agency to fulfill its obligations under
this Agreement;

(b) any Material or information which appears in printed publications in integrated

form or which otherwise is or becomes generally known other than as a result of
the actions of the Agency; or

d &
 ( . '' ('

( - .

(c) disclosure is required by law.

ASSIGNMENT AND SUBCONTRACTING

9.01 The Agency will not, without the prior written consent of Tourism BC, assign directly or
indirectly this Agreement or any right under this Agreement.

9.02 The Agency is permitted to subcontract any obligation under this Agreement.

9.03 No subcontract entered into by the Agency will relieve the Agency from any obligation
under this Agreement or impose any obligation or liability upon Tourism BC to any such
subcontractor. The Agency must ensure that any subcontractor fully complies with this
Agreement in its performance of the subcontracted Services.

CONFLICT

10.01 The Agency will not, during the Term, perform a service for, or provide advice to, any
entity where such action might create a conflict of interest between the obligations of the
Agency to Tourism BC under this Agreement and the obligations of the Agency to such
other entity.

REPRESENTATIONS AND WARRANTIES

11.01 The Agency represents and warrants to Tourism BC that:

(a) all information, statements, documents, reports and proposals furnished or

submitted by the Agency to Tourism BC to the date of this Agreement in
connection with the subject matter of this Agreement, are true and correct in all
material respects and to the best of the knowledge of the Agency after making
appropriate inquiry;

(b) the Agency is a corporation duly organized and validly existing under the laws of
British Columbia;

(c) the Agency has the power and capacity to accept, execute and deliver this
Agreement; and

(d) this Agreement is binding upon and enforceable against the Agency in accordance
with its terms.
J0

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jo anj)un 'XouaSy aq) jo oSpaTMOmi oq) qvjM 'si qoiqM uoubuiiojui sup)uoa
jo 'si )uouioajSv snn jo imsai b sb jo o) jusnsjnd XouoSy aq) jo jpqaq uo jo Xq
paniutqns jo paqsjamj psodojd jo )jodai *)uoumoop 'juamaw 'uonBuwcjui. Xub (0)
ipawooui
jo anj)un si luauioaTSy srq> ui XouaSy aq; Xq apBiu X)ubjjba\ jo uottBposaidat Xub (q)

.)uauioaiSy s?q)
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:(ujmBjaa 30 iuoah,, ub) )mBjop jo )uoao ub si Suiavoipj aq) jo qosa I0*I

NOIXYNDAiaaX

aSuBqo ppapux jo uopBipouBO jo opou uo))ua\

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b jo unoj oq) uj aq \\m oouBjnsui jo ouapiAO qons pus sootajos oq) jo )uauiaouauiuioo
oq) o) joud aouB.msu{ parmbai p jo oouapjAa quA\ oa uispnox apjAOjd ipm XouoSy oqx SO'Sl

Oa uispnox jo .lamsui Xub Xq ssoj Xub

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 \ s

(i) the Agency permits any sum which is not disputed to be due to any party by it in
any way relating to this Agreement to remain unpaid after legal proceedings have
been commenced to enforce payment thereof; or

the Agency ceases, in the reasonable opinion of Tourism BC, to operate.

13.02 In an Event of Default pursuant to paragraph 13.01 (e), (f), (g), (h) or (j). Tourism BC.
may, at its option, give written notice of termination to the Agency terminating this
Agreement forthwith and if this Agreement is so terminated then Tourism BC will be
under no further obligation to the Agency, except to pay to the Agency such amount as
the Agency may be entitled to receive for Services provided pursuant to this Agreement
prior to the date of such termination,

13.03 m an Event of Default pursuant to 13.01 (a), (b), (c), (d) or (i), Tourism BC may, at its
option, give written notice specifying the Event of Default to the Agency. If Tourism BC
gives written notice of such an Event of Default then the Agency will have 30 days after
receipt of the notice to remedy the specified Event of Default.

13.04 Notwithstanding Section 13.03, Tourism BC may, at its option, extend the time period to
remedy the Event of Default specified in the written notice under paragraph 13.03 if the
Event of Default reasonably requires more than 30 days to remedy and the Agency has
within the 30 day period delivered to Tourism BC a plan to remedy the'Event of Default
and thereafter proceeds diligently to remedy the Event of Default.

13.05 If the Agency fails to remedy such Event of Default within the time required under
paragraph 13.03 or 13.04, as the case may be, then Tourism BC may at its option give
written notice of termination to the Agency terminating this Agreement on the date
specified in such notice and if this Agreement is so terminated then Tourism BC will be
under no further obligation to the Agency, except to pay to the Agency such amount as
the Agency may be entitled to receive for services provided pursuant to this Agreement to
the date of termination.

13.06 Notwithstanding any other provision of this Agreement, Tourism BC may, at its option
and for any reason, terminate this Agreement giving 180 days prior written notice of
termination to the Agency and if such option is exercised then this Agreement will
terminate 180 days following the date such written notice is received or deemed received
by the Agency pursuant to the provisions of paragraph 17.01, and Tourism BC will be
under no further obligation to the Agency except to pay to the Agency such amount as the
Agency may be entitled to receive, for services provided pursuant to this Agreement to
the date of termination.

13.07 The remuneration paid to the Agency under section 13.02,13.05 or 13.06 hereof will
discharge Tourism BC from any liability to the Agency under this Agreement.
 Cr . (-

13.08 Notwithstanding any of the foregoing, Tourism BC may, at any time, pursue any remedy
available to it in law or in equity.

TOURISMBC SERVICES

14.01 Tourism BC will:

(a) assist the Agency by placing at its disposal all available information considered
pertinent by Tourism BC in regard to the Services;

(b) " give the Agency reasonable notice of changes in priorities or programs that may,
in Tourism BC's opinion, materially affect the Services;

(c) examine all studies, reports, proposals and other documents presented by the
Agency and render decisions pertaining to them within a reasonable time so as not
to delay the performance of the Services;

(d) purchase the Services under this Agreement for Tourism BC's own use and with
Crown Funds and therefore the Services will not be subject to the Goods and
Services Tax.

NON-WAIVER

15.01 No provision of this Agreement and no breach by either party of any such provision will
be considered to have been waived unless such waiver is in writing by the other party.

15.02 The written waiver by either party of any breach by the other party of any provision of
this Agreement will not be deemed a waiver of such provision or of any subsequent
breach by the waiving party of the same or any other provision of this Agreement.

NOTICES

16.01 Any notice, consent, waiver, statement, other document or payment and any or all of the
Material or the Goods that either party may desire or be required to give or deliver to the
other will be conclusively deemed validly given or delivered to and received by the
addressee, if delivered personally, on the date of delivery or, if mailed, on the third
business day after the mailing of the same in British Columbia by prepaid post addressed,
 { ( I

c
v _ 10 e !
if to Tourism BC:

Tourism BC
12,h Floor, 510 Buirard Street
Vancouver, British Columbia
V6C3A8

Attention: Kathleen Lorentsen

and if to the Agency:

Cossette Communication-Marketing
1085 Homer Sheet
Vancouver, British Columbia
V6B1J4

Attention: Richard Hadden

16.02 In addition to the provision of paragraph 16.01, any notice, consent, waiver, statement or
other document transmitted by facsimile transmission from either party to the other will
be conclusively deemed validly given to and received by the intended recipient when so
transmitted if transmitted to the numbers that the parties so advise.

16.03 Either party may, from time to time, advise the other by notice in writing of any change of
address or facsimile number of the party giving such notice and from and after the giving
of such notice the address or facsimile number therein specified will, for purposes of this
Agreement, be deemed to be the address or facsimile number of the party giving such
notice.

SPECIAL PROJECTS

17.01. Tourism BC acknowledges that the Agency may, from time to time, be required by
Tourism BC to carry out certain special projects and, that any such special projects will
be subject matter of further agreements between the parties hereto.

DISPUTES

18,01 Where a dispute arises out of or in connection with this Agreement, or in respect of any
defined legal relationship associated with it, the parties agree to seek an amicable
settlement of that dispute in accordance with discussions and negotiations between the
authorized representative of each party, acting reasonably. Failing resolution thereof, all
disputes arising out of or in connection with this Agreement, or in respect of any defined
 (_ u

legal relationship associated with it, must be referced to and finally resolved by arbitration
under the rules of the British Columbia International Arbitration Centre.

SURVIVAL OF PROVISIONS

19.01 Paragraphs 3,5,7,8,12.01 and 18 will remain in effect, no matter how this Agreement is
terminated. Notwithstanding the foregoing, all obligations that are of a continuing nature,
and all the rights and remedies of Tourism BC, either at law or in equity, will survive the
expiration or sooner termination of this Agreement and will continue in force until they
are satisfied or by their nature expire.

PRIVACY PROTECTION

20.01 The Agency agrees to comply with the terms of the Privacy Protection Schedule attached
hereto as Schedule "D'\

GENERAL

21.01 In this Agreement wherever the singular or masculine is used it will he construed as if the
plural or feminine or neuter, as the case may be, had been used where the context or the
parties so require.

21.02 Time will be of the essence of this Agreement.

21.03 The Schedules attached to this Agreement are an integral part of the Agreement as if set
out at length in the body of the Agreement.

21.04 The headings or captions appearing in this Agreement are inserted for ease of reference
only and have no effect on the construction or interpretation of this Agreement.

21.05 This Agreement supersedes and replaces any agreements or undertakings regarding the
subject matter of this Agreement entered into, made or given by the parties prior to the
date this Agreement is deemed to come into force including without limitation, the
proposal submitted by the Agency in response to RFP #MSKA-0501.

21.06 A reference to a statute in this Agreement, whether or not that statute has been defined,
means a statute of the Province of British Columbia, unless otherwise stated, and includes
all amendments to it, the regulations under it and any enactment passed in substitution
thereof or replacement thereof.

21.07 Each of the parties will, upon the reasonable request of the other, make, do, execute or
cause to be made, done or executed all further and other lawful acts, deeds, things,

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Optimum Public Relations pgnr

General Manager
Senior Consultant
Account Director
Account Manager
Account Coordinator
Administrative Support

Grapheme/Koo:
Director, Production Services
Producer
Production Coordinator
Senior Desktop Operator
Junior Desktop Operator
Design Director
Senior Designer
Designer

Cossette Interactive

General Manager
Strategic Planner
Creative Director
Art Director
Writer
Producer
Usability Director
Usability Specialist
Usability Architect
HTML Programmer
Flash Developer
Technical Director

Blitz - Direct Marketing and Promotions

Managing Director
Account Supervisor
Account Executive
Account Coordinator
Administrative Assistant
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Meal Expenses

Departure day (fromhome or office) Return day (to home or office)

^^^Lrtlit^invbed^ *Pric:to7^nomealscanbeclaimed
Mor to 2PMlunchmaybeclaimed * Prior to 12 PMbi^cakfast may be claimed
*^6PMnomealsmaybeclaimed
m J * A f t e r 6 P M a* Prior l l mtoe 6
a PM
l s lunch+breakfast
m a y b e c l amay
i m ebed claimed

Breakfastonly $ 10.50 + per diem for misc. of *".**

Lunchonly $ 12.25+per d em form so. of $}0. = $22.25 %
Dinner only $21.25 + per diem for misc. of $10. * $31.25
Breakfast and Lunch f*'15
Breakfast and Dinner % ***'*
Lunch and Dinner *
Breakfast, Lunch and Dinner *D^-UU '

Meals provided free to the Agency when acting on Tourism BC business may not be claimed.

m Agency is encouraged to use the Government ofBC Corporate Supply Arrangements (CSAs) ^thinapr
reZalaZcie^ Time CSAs entmGmemmentemployeestCrowi Corporation
_SK^ rentdlmtes, Upon request and in advance of a^
7m1c*B provide an automaton letter for access to the CSAs and information on applicable

reimbursed where the rental is obtained outside the CSAs.

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(b) the invoice amount has been necessarily and properly earned or incurred,
as the case may be, by the Agency in connection with the Services;

(c) the invoice includes details regarding persons providing services including
hourly rate, hours worked and total fees by position;

(d) appropriate supporting documentation is attached to substantiate all

amounts claimed by the Agency; and

(e) this Agreement has been signed and executed.

2. It is also certified that the property and/or services ordered/purchased hereby are
for the use of, and are being purchased by Tourism BC and are not subject to the
Goods and Services Tax,

3. It is agreed that if there is an invoice amount under question, Tourism BC will pay
the remaining invoices within the agreed payment terms and only withhold the
invoice in question until it has been resolved.

ADMINISTRATIVE AND FINANCIAL MANAGEMENT OF MULTI-

PARTNERED PROJECTS

1. As set out in Schedule "A", the Agency agrees to provide administrative and
financial management for multi-partnered projects as may be designated by
Tourism BC from time to time. Without limiting the generality of the foregoing,
the Agency will:

(a) complete,
' the BC and submit
Escapes to Project
2005 Tourism byBC for review,
December the final
31,2005 reconciliation
and any of
surplus funds
will be held by the Agency to be re-invested in the BC Escapes 2006
Project; and

(b) manage other multi-partnered projects including, without limitation, BC

Escapes Projects, in accordance with corresponding schedules as may be
added to this Agreement from time to time by written amendment signed
by both parties.
 SCHEDULED"

PRIVACY PROTECTION SCHEDULE

1. Definitions - In this Schedule:

a) "Act" means the Freedom of Information and Protection of Privacy Act (British
Columbia), as amended from time to time;
b) "contact information" means information to enable an individual at a place of
business to be contacted and includes the name, position name or title, business
telephone number, business address, business email or business fax number of the
individual;
c) "persona! mformation" means recorded information about an identifiable
individual, other than contact information, collected or created by the Agency as a
result of the Agreement or any previous agreement between Tourism BC and the
Agency dealing with the same subject matter as the Agreement.
2. Purpose - The purpose of this Schedule is to:
a) enable Tourism BC to comply with its statutory obligations under the Act with
respect to personal information; and
b) ensure that, as a service provider, the Agency is aware of and complies with its
statutory obligations under the Act with respect to personal information.
3. Collection of personal information - Unless the Agreement otherwise specifies or
Tourism BC otherwise directs in writing, the Agency may only collect or create
personal information that is necessary for the performance of the Agency's
obligations, or the exercise of the Agency's rights, under the Agreement.
4. Unless the Agreement otherwise specifies or Tourism BC otherwise directs in writing,
the Agency must collect personal information directly from the individual the
information is about.
5. Unless the Agreement otherwise specifies orTourism BC otherwise directs in writing,
the Agency must tell an Individual from whom the Agency collects personal
information:

a) the purpose for collecting it;

b> the legal authority for collecting it; and
c) the title, business address and business telephone number of the person designated
by Tourism BC to answer questions about the Agency's collection of personal
information.
 C
V- ( 2- {
6. Accuracy of personal information - The Agency must make every reasonable effort
to ensure the accuracy and completeness of any personal information to be used by
the Agency or Tourism BC to make a decision that directly affects the individual the
mformation is about.

7. Requests for access to personal information - If the Agency receives a request for
access to personal information from a person other than Tourism BC, the Agency
must promptly advise the person to make the request to Tourism BC unless the
Agreement expressly requires the Agency to provide such access and, if Tourism BC
has advised the Agency of the name or title and contact information of an official of
Tourism BC to whom such requests are to be made, the Agency must also promptly
provide that official's name or title and contact information to the person making the
request.

8. Correction of personal information - Within 5 business days of receiving a written

direction from Tourism BC to correct or annotate any personal information, the
Agency must annotate or correct the information in accordance with the direction.

9. Correction of personal information - When issuing a written direction under section

8, Tourism BC must advise the Agency of the date the correction request to which the
direction relates was received by Tourism BC in order that the Agency may comply
with section 10.

10. Within 5 business days of correcting or annotating any.personal information under

section 8, the Agency must provide the corrected or annotated information to any
party to whom, within one year prior to the date the correction request was made to
Tourism BC, the Agency disclosed the information being corrected or annotated.

11. If the Agency receives a request for correction of personal information from a person
other than Tourism BC, the Agency must promptly advise the person to make the
request to Tourism BC and, if Tourism BC has advised the Agency of the name or
title and contact information of an official of Tourism BC to whom such requests are
to be made, the Agency must Tourism BC to whom such requests are to be made, the
Agency must also promptly provide that official's name or title and contact
information to the person making the request.

12. Protection of personal information - The Agency must protect personal information
by making reasonable security arrangements against such risks as unauthorized access,
collection, use, disclosure or disposal, including any expressly set out in the
Agreement.

13. Storage and access to personal information - Unless TourismBC otherwise directs
in writing, the Agency must not store personal information outside Canada or permit
access to personal information from outside Canada.
 (

14. Retention of personal information - Unless the Agreement otherwise specifies, the
Agency must retain personal information until directed by Tourism BC in writing to
dispose of it or deliver it as specified in the direction.

15. Use of personal information - Unless Tourism BC otherwise directs in writing, the
Agency may only use personal information if that use is:
a) for the performance of the Agency's obligations, or the exercise of the Agency's
rights, under the Agreement; and
b} in accordance with section 13.

16. Disclosure of personal information - Unless Tourism BC otherwise directs in

writing, the Agency may only disclose personal information inside Canada to any
person other than Tourism BC if the disclosure is for the performance of the Agency's
obligations, or the exercise of the Agency's rights, under the Agreement.

17. Unless the Agreement otherwise specifies or Tourism BC otherwise directs in writing,
the Agency must not disclose personal information outside Canada.

18. Inspection of personal information - In addition to any other rights of inspection

Tourism BC may have under the Agreement or under statute, Tourism BC may, at any
reasonable time and on reasonable notice to the Agency, enter on the Agency's
premises to inspect any personal information in the possession of the Agency or any
of the Agency's information management policies or practices relevant to its
management of personal information or its compliance with this Schedule and the
Agency must permit, and provide reasonable assistance to, any such inspection.

19. Compliance with the Act and directions - The Agency must in relation to personal
information comply with:

a) the requirements of the Act applicable to the Agency as a service provider,

including any applicable order of the commissioner under the Act; and
b) any direction given by Tourism BC under this Schedule.

20. The Agency acknowledges that it is familiar with the requirements of the Act
governing personal information that are applicable to it as a service provider.

21. Notice of non-compliance - If for any reason the Agency does not comply, or
anticipates that it will be unable to comply, with a provision in this Schedule in any
respect, the Agency must promptly notify Tourism BC of the particulars of the non
compliance or anticipated non-compliance and what steps it proposes to take to
address, or prevent recmience of, the non-compliance or anticipated non-compliance.

22. Termination of Agreement - In addition to any other rights of termination which

Tourism BC may have under the Agreement or otherwise at law, Tourism BC may,
subject to any provisions in the Agreement establishing mandatory cure periods for
defaults by the Agency, terminate the Agreement by giving written notice of such
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