1. Please check if the Patch is installed.

Your view may vary depending on your

operating system.

Open Control Panel

2. Look for Programs and features

3. And then View Installed Updates

4. Search updates:

If you have Windows 7, you need to check if this KBs is installed

KB4012212 Win7
KB4012215 Win7

If you have Windows 8, You need to check if this KB is installed

KB4012213 Win8

Or if you have Windows 10 you will need to verify the following are installed

KB4012606 Win10
KB4013198 Win10
KB4013429 Win10

The picture below shows you how to easily search for the KB.
KB OS Download Link
KB40122 http://download.windowsupdate.com/d/msdownload/update/softw
12 Windows 7 (x86) x86_6bb04d3971bb58ae4bac44219e7169812914df3f.msu
KB40122 http://download.windowsupdate.com/d/msdownload/update/softw
12 Windows 7 (x64) x64_2decefaa02e2058dcd965702509a992d8c4e92b3.msu

KB40122 http://download.windowsupdate.com/c/msdownload/update/softw
13 Windows 8.1 (x86) x86_e118939b397bc983971c88d9c9ecc8cbec471b05.msu
KB40122 http://download.windowsupdate.com/c/msdownload/update/softw
13 Windows 8.1 (x64) x64_5b24b9ca5a123a844ed793e0f2be974148520349.msu

KB40131 Windows 10 (1511 - http://download.windowsupdate.com/c/msdownload/update/softw

98 x86) x86_f997cfd9b59310d274329250f14502c3b97329d5.msu
KB40131 Windows 10 (1511 - http://download.windowsupdate.com/c/msdownload/update/softw
98 x64) x64_7b16621bdc40cb512b7a3a51dd0d30592ab02f08.msu

KB40194 Windows 10 (1607 - http://download.windowsupdate.com/c/msdownload/update/softw

72 x86) x86_9bf106e898b57c20917cd98fd8b8d250333015a5.msu
KB40194 Windows 10 (1607 - http://download.windowsupdate.com/c/msdownload/update/softw
72 x64) x64_dda304140351259fcf15ca7b1f5b51cb60445a0a.msu

KB40168 Windows 10 (1703 - http://download.windowsupdate.com/c/msdownload/update/softw

71 x86) x86_5901409e58d1c6c9440e420d99c42b08f227356e.msu
KB40168 Windows 10 (1703 - http://download.windowsupdate.com/c/msdownload/update/softw
71 x64) x64_27dfce9dbd92670711822de2f5f5ce0151551b7d.msu
5. KB not found. If you did not find the KB, please click on the appropriate link below
for your OS type to install the KB. You will need to reboot when the installation is
completed. Please do not skip the reboot as the process applies the patch to your
system.

*To check which Windows 10 version you have go to Settings > System > About.
Should you encounter any problem, please call your Service Desk.