53%

SAY IT RESPONSE
RATE:

81
RESPONSES:
College of Further Education
of 152

b
%
YOUR

50
VARIANCE
EMPLOYEE FROM PREVIOUS
ENGAGEMENT SURVEY
SCORE: 5 questions above WHAT NOW?

28 questions in line

30 questions below 1.
TAKE THE TIME TO
EXPLORE
AND UNDERSTAND THE RESULTS IN
THIS REPORT.
VARIANCE from PREVIOUS SURVEY: -11 VARIANCE
FROM PARENT
VARIANCE from PARENT: 0 16 questions above
2.
DISCUSS THE
Employee engagement is about more than just satisfaction. It's a mutually beneficial 30 questions in line RESULTS WITH YOUR
relationship between the employee and organisation. Engagement is a good TEAM
indicator of how connected they are to the company and in helping it to achieve its 19 questions below IDENTIFY THE THINGS TO
goals. CELEBRATE (STRENGTHS) OR
IMPROVE (ACTION AREAS).

TOP 3 VARIANCE
TOP 3
MOST IMPROVED QUESTIONS:
FROM PREVIOUS
SURVEY
HIGHEST SCORING QUESTIONS:
% POSITIVE 3.
DEVELOP A PLAN OF
Q55. I feel the level of stress in my job has a negative impact on Q59. I have good relationships with the colleagues I work with
my work +19 92% ACTION
SEE THE SUGGESTED TEMPLATE AT
THE BACK OF THIS REPORT.
Q58. I think my organisation cares about my health and well Q13. I have a clear understanding of the purpose and objectives
being +12 of my service area 90%
Q13. I have a clear understanding of the purpose and objectives Q3. My work is interesting to me
of my service area +9 89%

College of Further Education | Say It PAGE 01. ORC International www.orcinternational.com

 EMPLOYEE ENGAGEMENT

b
VARIANCE VARIANCE VARIANCE
YOUR % FROM FROM PARENT FROM

50
PREVIOUS COMPANY
EMPLOYEE RESPONSE SCALE POSITIVE SURVEY OVERALL

ENGAGEMENT %
HOW SCORE -11 0 -4
ENGAGED IS
YOUR TEAM? Q60. I am proud to work for this organisation 62% -16 -1 -2
SAY

THESE RESULTS PROVIDE

A MEASURE OF Q61. I would recommend this organisation as a great place
ENGAGEMENT FOR YOUR to work 37% -7 -2 -9
TEAM.
STAY

Q62. I feel a strong sense of belonging to this organisation 42% -14 -3 -8

YOUR ENGAGEMENT
SCORE ISN'T JUST ABOUT
HOW MUCH PEOPLE LIKE
Q63. I feel committed to the organisation's goals 66% -9 +7 +1
STRIVE

WORKING FOR YOU. IT

ALSO MEASURES THE
EMOTIONAL CONNECTION
AND COMMITMENT
Q64. This organisation motivates me to contribute more
COLLEAGUES HAVE TO
WORKING FOR THE than is normally required in my work 41% -9 -1 -1
COMPANY.

THERE'S A LOT OF
EVIDENCE TO
SHOW A STRONG
LINK BETWEEN
ENGAGED
COLLEAGUES
AND IMPROVED
BUSINESS
PERFORMANCE.
AT LEAST 5 PERCENTAGE POINTS GREATER THAN COMPARATOR Positive Neutral Negative
KEY
AT LEAST 5 PERCENTAGE POINTS LESS THAN COMPARATOR

College of Further Education | Say It PAGE 02. ORC International www.orcinternational.com

 MANAGEMENT
VARIANCE VARIANCE VARIANCE
% FROM FROM PARENT FROM

45
PREVIOUS COMPANY
YOUR MANAGEMENT RESPONSE SCALE POSITIVE SURVEY OVERALL

SCORE %
- -9 -5

Q23. When changes are made they are usually for the better 24% -2 +2 -6

Q24. My line manager is open to my ideas and suggestions

for change 70% +4 -1 -2

Q25. Senior management provide effective leadership 38% -6 -12 -10

Q26. Senior managers are sufficiently visible in this

organisation 42% -26 -15 -14

Q27. Senior managers are aware of the issues I face in my

job 38% -8 -15 -7

Q28. I believe the senior management team has a clear

vision for the future of this organisation 43% -13 -14 -5

Q29. I believe that the decisions and behaviours of Senior

Management are consistent with the organisation's values 42% -6 -10 -7

Q30. Senior management allow us to change the way we

have always done things in order to work more effectively 46% 0 -7 -1

Q31. Management in this organisation is committed to

quality improvement 65% -9 -7 +7

Q32. There is a positive relationship between management

and staff in this organisation 41% +4 -8 -6

AT LEAST 5 PERCENTAGE POINTS GREATER THAN COMPARATOR Positive Neutral Negative

KEY
AT LEAST 5 PERCENTAGE POINTS LESS THAN COMPARATOR

College of Further Education | Say It PAGE 03. ORC International www.orcinternational.com

 HEADLINE SCORES
HIGHEST POSITIVE % HIGHEST NEUTRAL % HIGHEST NEGATIVE %
SCORING QUESTIONS POSITIVE SCORING QUESTIONS NEUTRAL SCORING QUESTIONS NEGATIVE

Q59. I have good relationships with the Q66. I believe that action will be taken as a result Q22. Would you be able to explain Service
colleagues I work with of this survey Guernsey to someone else?

92% 50% 63%

Q13. I have a clear understanding of the purpose Q65. I believe that this organisation is Q54. I can meet the requirements of my job
and objectives of my service area environmentally responsible without regularly working excessive hours

90% 44% 53%

Q21. Was what you said in the last survey acted Q45. Poor performance is dealt with effectively
Q3. My work is interesting to me
upon? where I work

89% 44% 51%

Q10. I would consider changing the way we have
Q61. I would recommend this organisation as a Q9. Where I work we have the resources we need
always done things to complete our work
great place to work to complete our work effectively
effectively

89% 43% 44%

Q38. Employees are encouraged to take
Q35. We listen to customers rather than just Q52. I am satisfied with the total benefits
reasonable risks in an attempt to increase the
telling them what they need package
effectiveness of the organisation

86% 42% 39%

b FIND YOUR
HIGHEST SCORES
THESE QUESTIONS ARE YOUR HIGHEST SCORING.

- WHAT ARE EMPLOYEES MOST - WHAT ARE EMPLOYEES MOST NEUTRAL ABOUT? WHERE A LOT OF - WHAT ARE EMPLOYEES MOST
POSITIVE ABOUT? EMPLOYEES ARE RESPONDING 'NEITHER AGREE NOR DISAGREE' (% NEGATIVE ABOUT?
(STRENGTHS) NEUTRAL), THIS MAY INDICATE MIXED VIEWS OR INCONSISTENT (AREAS OF CONCERN)
EXPERIENCES.
(AREAS OF POTENTIAL)

College of Further Education | Say It PAGE 04. ORC International www.orcinternational.com

 TIPS & SUGGESTIONS

b UNDERSTANDING YOUR High neutral responses (lots of employees

REPORT AND GETTING TO
ACTION! 03. ticking 'neither agree nor disagree')

Ask your colleagues about their views to find out what is causing this
uncertainty. More communication and involvement may help to shift
- THE SCORES ON THE FRONT PAGE GIVE YOU SOME SUMMARY
them to a positive frame of mind.
INFORMATION. FIRST TAKE THE TIME TO FULLY UNDERSTAND
THIS REPORT BEFORE SHARING WITH OTHERS.

01.
Some actions may be 'quick wins'

05.
- WHAT IS YOUR RESPONSE RATE? IF HIGH, THE RESULTS WILL BE

04.
REPRESENTATIVE OF THE VIEWS OF YOUR COLLEAGUES. IF LOW and short term. However, in most
(<20%) TAKE CARE WHEN INTERPRETING THE RESULTS. instances, you will need to think
ENCOURAGE ALL COLLEAGUES TO HELP WITH ACTION PLANNING longer term.
AND HOPEFULLY THIS WILL ENCOURAGE THEM TO COMPLETE
THE SURVEY NEXT TIME.

Take the time What do you want employees to be

to digest the saying about their working lives in
- HOW DO YOUR SCORES COMPARE TO YOUR PARENT UNIT OR
scores and THE ORGANISATION OVERALL? the future?
It may be helpful to discuss
identify the with your manager or other What should be put in place to
areas where colleagues (your peers, HR,
achieve this?
ARE THERE ANY SCORES THAT ARE UNEXPECTED? subject experts) to share
you are ideas before developing
performing plans for action.

well.
The 'All questions' pages show every question asked in

02.
Identify areas that need the survey and the proportion of colleagues responding
These will tend to be improvement. positively (strongly agree + agree), neutrally (neither
high scores which are There are lots of websites of agree nor disagree) or negatively (disagree + strongly
notably above any ideas and case studies to disagree). Look at how your positive score compares to
comparative scores. give you further inspiration your parent unit, and your last survey's results.
These should be and top tips.
celebrated. Share the
good news with These will be the lower scores, and/or those which are
employees. scoring notably below your comparators. Discuss these areas

06.
with your colleagues in focus groups or one2ones, gather Is there room for
their thoughts and solutions before deciding actions to take.
improvement?

College of Further Education | Say It PAGE 05. ORC International www.orcinternational.com

 ALL QUESTIONS
VARIANCE VARIANCE VARIANCE

b YOUR JOB
61% RESPONSE SCALE
%
POSITIVE
FROM
PREVIOUS
SURVEY
FROM
PARENT
FROM
COMPANY
OVERALL

EXPLORE
Q1. I am clear about what I am expected to achieve in my job 81% -7 -6 -5
THE FULL Q2. I understand how my work contributes to the success of
RESULTS the organisation 77% -16 -3 -7

Q3. My work is interesting to me 89% -5 -4 -1

- THESE PAGES SHOW
EVERY QUESTION ASKED
IN THE SURVEY AND THE
PROPORTION OF
Q4. Morale is good where I work 29% -3 -9 -13
COLLEAGUES
RESPONDING POSITIVELY
(STRONGLY AGREE +
AGREE), NEUTRALLY
Q5. I feel secure in my job 42% +7 -8 -11
(NEITHER AGREE NOR
DISAGREE) OR
Q6. In my service area we generally acknowledge one
NEGATIVELY (DISAGREE +
STRONGLY DISAGREE).
T
another's efforts and achievements 61% -13 -2 +3

- LOOK AT HOW YOUR

POSITIVE SCORE
COMPARES TO THE
AVAILABLE
COMPARISONS.

IS THERE ROOM
FOR
IMPROVEMENT?

AT LEAST 5 PERCENTAGE POINTS

GREATER THAN COMPARATOR Positive Neutral Negative
KEY T TEXT CHANGE SINCE PREVIOUS SURVEY

AT LEAST 5 PERCENTAGE POINTS

LESS THAN COMPARATOR

College of Further Education | Say It PAGE 06. ORC International www.orcinternational.com

 ALL QUESTIONS
VARIANCE VARIANCE VARIANCE

b YOUR JOB
61% RESPONSE SCALE
%
POSITIVE
FROM
PREVIOUS
SURVEY
FROM
PARENT
FROM
COMPANY
OVERALL

Q7. I am satisfied with the recognition I receive for doing a

EXPLORE good job 48% +1 -5 0
THE FULL
RESULTS Q8. I am satisfied with my physical working conditions 53% -1 -4 -7

Q9. Where I work we have the resources we need to

complete our work effectively 26% -2 -14 -14
- THESE PAGES SHOW
EVERY QUESTION ASKED
Q10. I would consider changing the way we have always done
IN THE SURVEY AND THE
PROPORTION OF things to complete our work effectively 89% +4 +5 +5
COLLEAGUES
RESPONDING POSITIVELY
(STRONGLY AGREE +
AGREE), NEUTRALLY
Q11. I have the authority I need to do my job effectively 60% -9 -4 -4
(NEITHER AGREE NOR
DISAGREE) OR Q12. The people I work with are willing to help each other
NEGATIVELY (DISAGREE +
STRONGLY DISAGREE).
even if this means doing something outside their usual
activities
83% +1 +5 +8

- LOOK AT HOW YOUR

POSITIVE SCORE
COMPARES TO THE
AVAILABLE
COMPARISONS.

IS THERE ROOM
FOR
IMPROVEMENT?

AT LEAST 5 PERCENTAGE POINTS

GREATER THAN COMPARATOR Positive Neutral Negative
KEY T TEXT CHANGE SINCE PREVIOUS SURVEY

AT LEAST 5 PERCENTAGE POINTS

LESS THAN COMPARATOR

College of Further Education | Say It PAGE 07. ORC International www.orcinternational.com

 ALL QUESTIONS
VARIANCE VARIANCE VARIANCE

b COMMUNICATION &
INVOLVEMENT 46% RESPONSE SCALE
%
POSITIVE
FROM
PREVIOUS
SURVEY
FROM
PARENT
FROM
COMPANY
OVERALL

Q13. I have a clear understanding of the purpose and

EXPLORE
T
objectives of my service area 90% +9 +2 +8
THE FULL
RESULTS Q14. I am aware of the organisation's long term goals 54% -6 +4 -2

Q15. This organisation does a good job of keeping me

informed about matters affecting me 47% -1 +6 +8
- THESE PAGES SHOW
EVERY QUESTION ASKED
Q16. I think it is safe to speak up and challenge the way things
IN THE SURVEY AND THE
PROPORTION OF are done in this organisation 40% -10 +7 +1
COLLEAGUES
RESPONDING POSITIVELY
Q17. I have the opportunity to contribute my views before
(STRONGLY AGREE +
AGREE), NEUTRALLY changes are made which affect my job 38% -5 +6 +3
(NEITHER AGREE NOR
DISAGREE) OR
Q18. How well do you understand the Service Guernsey
NEGATIVELY (DISAGREE +
STRONGLY DISAGREE). vision? 50% -33 +8 -14

Q19. How well do you understand Public Service Reform? 40% - +12 -10
- LOOK AT HOW YOUR
POSITIVE SCORE
COMPARES TO THE
Q21. Was what you said in the last survey acted upon? 40% - +13 -3
AVAILABLE
COMPARISONS.
Q22. Would you be able to explain Service Guernsey to
someone else? 21% -46 +6 -20

IS THERE ROOM
FOR
IMPROVEMENT?

AT LEAST 5 PERCENTAGE POINTS

GREATER THAN COMPARATOR Positive Neutral Negative
KEY T TEXT CHANGE SINCE PREVIOUS SURVEY

AT LEAST 5 PERCENTAGE POINTS

LESS THAN COMPARATOR

College of Further Education | Say It PAGE 08. ORC International www.orcinternational.com

 ALL QUESTIONS
VARIANCE VARIANCE VARIANCE

b MANAGEMENT AND
LEADERSHIP 45% RESPONSE SCALE
%
POSITIVE
FROM
PREVIOUS
SURVEY
FROM
PARENT
FROM
COMPANY
OVERALL

EXPLORE
Q23. When changes are made they are usually for the better 24% -2 +2 -6
THE FULL Q24. My line manager is open to my ideas and suggestions
RESULTS for change 70% +4 -1 -2

Q25. Senior management provide effective leadership 38% -6 -12 -10

- THESE PAGES SHOW
EVERY QUESTION ASKED
Q26. Senior managers are sufficiently visible in this
IN THE SURVEY AND THE
PROPORTION OF organisation 42% -26 -15 -14
COLLEAGUES
RESPONDING POSITIVELY
(STRONGLY AGREE +
AGREE), NEUTRALLY
Q27. Senior managers are aware of the issues I face in my job 38% -8 -15 -7
(NEITHER AGREE NOR
DISAGREE) OR
Q28. I believe the senior management team has a clear vision
NEGATIVELY (DISAGREE +
STRONGLY DISAGREE). for the future of this organisation 43% -13 -14 -5

Q29. I believe that the decisions and behaviours of Senior

Management are consistent with the organisation's values 42% -6 -10 -7
- LOOK AT HOW YOUR
Q30. Senior management allow us to change the way we
POSITIVE SCORE
COMPARES TO THE have always done things in order to work more effectively 46% 0 -7 -1
AVAILABLE
COMPARISONS.
Q31. Management in this organisation is committed to quality
improvement 65% -9 -7 +7

Q32. There is a positive relationship between management

IS THERE ROOM
FOR
and staff in this organisation 41% +4 -8 -6
IMPROVEMENT?

AT LEAST 5 PERCENTAGE POINTS

GREATER THAN COMPARATOR Positive Neutral Negative
KEY T TEXT CHANGE SINCE PREVIOUS SURVEY

AT LEAST 5 PERCENTAGE POINTS

LESS THAN COMPARATOR

College of Further Education | Say It PAGE 09. ORC International www.orcinternational.com

 ALL QUESTIONS
VARIANCE VARIANCE VARIANCE

b CUSTOMER FOCUS
79% RESPONSE SCALE
%
POSITIVE
FROM
PREVIOUS
SURVEY
FROM
PARENT
FROM
COMPANY
OVERALL

Q33. In my opinion this organisation is committed to

EXPLORE customer satisfaction 62% -15 +2 -1
THE FULL Q34. My team regularly looks for ways to serve our
RESULTS customers better 84% +2 -1 +3

Q35. We listen to customers rather than just telling them

what they need 86% +6 +6 +9
- THESE PAGES SHOW
EVERY QUESTION ASKED
Q36. We act on the feedback we receive in order to serve our
IN THE SURVEY AND THE
PROPORTION OF customers better 84% +4 +4 +8
COLLEAGUES
RESPONDING POSITIVELY VARIANCE VARIANCE VARIANCE

36%
(STRONGLY AGREE +
% FROM FROM FROM
AGREE), NEUTRALLY
(NEITHER AGREE NOR
INNOVATION RESPONSE SCALE POSITIVE
PREVIOUS
SURVEY
PARENT COMPANY
OVERALL
DISAGREE) OR
NEGATIVELY (DISAGREE +
STRONGLY DISAGREE).
Q37. This organisation inspires me to come up with new or
better ways of doing things 47% +1 +3 +7

Q38. Employees are encouraged to take reasonable risks in

- LOOK AT HOW YOUR
an attempt to increase the effectiveness of the organisation 31% -9 -3 +1
POSITIVE SCORE
COMPARES TO THE
Q39. People are recognised for coming up with new and
AVAILABLE
COMPARISONS. innovative ways of working 32% -6 -4 -1

Q40. Innovation and creativity are highly valued within this

organisation 35% -8 -1 +4
IS THERE ROOM
FOR
IMPROVEMENT?

AT LEAST 5 PERCENTAGE POINTS

GREATER THAN COMPARATOR Positive Neutral Negative
KEY T TEXT CHANGE SINCE PREVIOUS SURVEY

AT LEAST 5 PERCENTAGE POINTS

LESS THAN COMPARATOR

College of Further Education | Say It PAGE 10. ORC International www.orcinternational.com

 ALL QUESTIONS
VARIANCE VARIANCE VARIANCE

b TRAINING AND
DEVELOPMENT 35% RESPONSE SCALE
%
POSITIVE
FROM
PREVIOUS
SURVEY
FROM
PARENT
FROM
COMPANY
OVERALL

Q41. I am satisfied with the opportunities I have to get a

EXPLORE better job in this organisation 26% -1 -5 -8
THE FULL Q42. I believe I have the opportunity for personal
RESULTS development and growth in this organisation 49% -5 -1 0

Q43. I have regular one to one meetings with my line

manager 49% +4 -12 -11
- THESE PAGES SHOW
EVERY QUESTION ASKED
Q44. I receive regular and constructive feedback on my
IN THE SURVEY AND THE
PROPORTION OF performance 32% -2 -21 -17
COLLEAGUES
RESPONDING POSITIVELY
(STRONGLY AGREE +
AGREE), NEUTRALLY
Q45. Poor performance is dealt with effectively where I work 21% -5 -11 -8
(NEITHER AGREE NOR
DISAGREE) OR
NEGATIVELY (DISAGREE +
STRONGLY DISAGREE).

- LOOK AT HOW YOUR

POSITIVE SCORE
COMPARES TO THE
AVAILABLE
COMPARISONS.

IS THERE ROOM
FOR
IMPROVEMENT?

AT LEAST 5 PERCENTAGE POINTS

GREATER THAN COMPARATOR Positive Neutral Negative
KEY T TEXT CHANGE SINCE PREVIOUS SURVEY

AT LEAST 5 PERCENTAGE POINTS

LESS THAN COMPARATOR

College of Further Education | Say It PAGE 11. ORC International www.orcinternational.com

 ALL QUESTIONS
VARIANCE VARIANCE VARIANCE

b EQUAL OPPORTUNITIES
AND DIVERSITY 64% RESPONSE SCALE
%
POSITIVE
FROM
PREVIOUS
SURVEY
FROM
PARENT
FROM
COMPANY
OVERALL

Q46. I believe I am valued for what I can offer the

EXPLORE organisation 58% -3 +3 +8
THE FULL
RESULTS Q47. I am encouraged to use my different talents to the full 53% +2 +1 +7

Q48. Employees are treated with respect regardless of their

job 66% -4 +3 +8
- THESE PAGES SHOW
EVERY QUESTION ASKED
Q49. I think my organisation respects individual differences
IN THE SURVEY AND THE
PROPORTION OF (e.g. cultures, working styles, backgrounds, ideas) 71% 0 +12 +10
COLLEAGUES
RESPONDING POSITIVELY
Q50. In the last year, whilst working for this organisation, I
(STRONGLY AGREE +
AGREE), NEUTRALLY have experienced bullying 75% -1 -1 +4
(NEITHER AGREE NOR
DISAGREE) OR
Q51. I would feel able to report bullying/harassment without
NEGATIVELY (DISAGREE +
STRONGLY DISAGREE). worrying that it would have a negative impact on me 60% -3 +2 +6

VARIANCE VARIANCE VARIANCE

- LOOK AT HOW YOUR

POSITIVE SCORE
PAY AND BENEFITS
32% RESPONSE SCALE
%
POSITIVE
FROM
PREVIOUS
SURVEY
FROM
PARENT
FROM
COMPANY
OVERALL

COMPARES TO THE
AVAILABLE
COMPARISONS.
Q52. I am satisfied with the total benefits package 25% -1 +4 -2

Q53. I feel my pay is reasonable in comparison with other

people working in the organisation 39% -11 -2 +3
IS THERE ROOM
FOR
IMPROVEMENT?

AT LEAST 5 PERCENTAGE POINTS

GREATER THAN COMPARATOR Positive Neutral Negative
KEY T TEXT CHANGE SINCE PREVIOUS SURVEY

AT LEAST 5 PERCENTAGE POINTS

LESS THAN COMPARATOR

College of Further Education | Say It PAGE 12. ORC International www.orcinternational.com

 ALL QUESTIONS
VARIANCE VARIANCE VARIANCE

b WORK / LIFE BALANCE

41% RESPONSE SCALE
%
POSITIVE
FROM
PREVIOUS
SURVEY
FROM
PARENT
FROM
COMPANY
OVERALL

Q54. I can meet the requirements of my job without regularly

EXPLORE working excessive hours 30% +1 +7 -15
THE FULL Q55. I feel the level of stress in my job has a negative impact
RESULTS on my work 46% +19 -5 +12

Q56. I am able to strike the right balance between my work

and home life 47% 0 +15 -6
- THESE PAGES SHOW
EVERY QUESTION ASKED VARIANCE VARIANCE VARIANCE
IN THE SURVEY AND THE
PROPORTION OF
COLLEAGUES
RESPONDING POSITIVELY
(STRONGLY AGREE +
HEALTH, SAFETY &
WELLBEING 71% RESPONSE SCALE
%
POSITIVE
FROM
PREVIOUS
SURVEY
FROM
PARENT
FROM
COMPANY
OVERALL

AGREE), NEUTRALLY
(NEITHER AGREE NOR
DISAGREE) OR
Q57. Health and Safety is taken seriously in this organisation 60% -3 -8 -9
NEGATIVELY (DISAGREE +
STRONGLY DISAGREE).
Q58. I think my organisation cares about my health and well
being 61% +12 +13 +9

Q59. I have good relationships with the colleagues I work

- LOOK AT HOW YOUR
with 92% -1 +3 +1
POSITIVE SCORE
COMPARES TO THE
AVAILABLE
COMPARISONS.

IS THERE ROOM
FOR
IMPROVEMENT?

AT LEAST 5 PERCENTAGE POINTS

GREATER THAN COMPARATOR Positive Neutral Negative
KEY T TEXT CHANGE SINCE PREVIOUS SURVEY

AT LEAST 5 PERCENTAGE POINTS

LESS THAN COMPARATOR

College of Further Education | Say It PAGE 13. ORC International www.orcinternational.com

 ALL QUESTIONS
VARIANCE VARIANCE VARIANCE

b PERCEPTIONS OF THE
ORGANISATION 44% RESPONSE SCALE
%
POSITIVE
FROM
PREVIOUS
SURVEY
FROM
PARENT
FROM
COMPANY
OVERALL

EXPLORE
Q60. I am proud to work for this organisation 62% -16 -1 -2
THE FULL Q61. I would recommend this organisation as a great place to
RESULTS work 37% -7 -2 -9

Q62. I feel a strong sense of belonging to this organisation 42% -14 -3 -8

- THESE PAGES SHOW
EVERY QUESTION ASKED
IN THE SURVEY AND THE
PROPORTION OF
T Q63. I feel committed to the organisation's goals 66% -9 +7 +1
COLLEAGUES
RESPONDING POSITIVELY
Q64. This organisation motivates me to contribute more than
(STRONGLY AGREE +
AGREE), NEUTRALLY is normally required in my work 41% -9 -1 -1
(NEITHER AGREE NOR
DISAGREE) OR
Q65. I believe that this organisation is environmentally
NEGATIVELY (DISAGREE +
STRONGLY DISAGREE). responsible 31% -15 +1 -11

Q66. I believe that action will be taken as a result of this

survey 26% -5 +5 -3
- LOOK AT HOW YOUR
POSITIVE SCORE
COMPARES TO THE
AVAILABLE
COMPARISONS.

IS THERE ROOM
FOR
IMPROVEMENT?

AT LEAST 5 PERCENTAGE POINTS

GREATER THAN COMPARATOR Positive Neutral Negative
KEY T TEXT CHANGE SINCE PREVIOUS SURVEY

AT LEAST 5 PERCENTAGE POINTS

LESS THAN COMPARATOR

College of Further Education | Say It PAGE 14. ORC International www.orcinternational.com

 ALL QUESTIONS
VARIANCE VARIANCE VARIANCE

b COMMUNICATION & INVOLVEMENT RESPONSE SCALE %

FROM
PREVIOUS
SURVEY
FROM
PARENT
FROM
COMPANY
OVERALL

Q20. What information have you had about Public Service Reform
EXPLORE (tick all that apply)

THE FULL I have read the full "Framework for Public Service Reform"
RESULTS document 1% - 0 -14

I have read the "Framework of Public Service Reform"

Summary document 22% - +6 -9
- THESE PAGES SHOW
THE NON STANDARD
QUESTIONS ASKED IN THE
SURVEY AND HOW THE
I have read about Public Service Reform in "The Issue" 9% - 0 -31
PROPORTION OF
COLLEAGUES
RESPONDED. I have visited the Public Service Reform page on the Bridge 12% - +2 -11

I have seen a presentation on Public Service Reform 31% - +10 -6

I have been briefed on Public Service Reform at a team

- LOOK AT HOW YOUR
POSITIVE SCORE
meeting 18% - +6 -4
COMPARES TO THE
AVAILABLE I have not received any information around Public Service
COMPARISONS.
Reform 42% - -14 +14

IS THERE ROOM
FOR
IMPROVEMENT?

KEY AT LEAST 5 PERCENTAGE POINTS GREATER

THAN COMPARATOR AT LEAST 5 PERCENTAGE POINTS LESS THAN
COMPARATOR

College of Further Education | Say It PAGE 15. ORC International www.orcinternational.com

 TIME TO TAKE ACTION

INVESTIGATE FURTHER
CELEBRATE  WITH OUR TEAMS OPPORTUNITIES

The things we do well: Are there any other opportunities coming out Areas we need to focus on and turn into action
of the results that we want to explore further? plans:

THINK ABOUT HOW WE CAN BUILD ON OUR STRENGTHS AND LEARN HOW COULD WE INVESTIGATE? THROUGH LOOKING AT THE DATA IN WHAT ARE THE KEY THINGS WE NEED TO IMPROVE TO MAKE WORKING
FROM WHAT WE ARE GOOD AT. MORE DETAIL OR THROUGH DISCUSSIONS WITH STAFF? HERE BETTER?

b PRIORITISE 3 AREAS RESOURCES TARGET / SUCCESS

FOR ACTION TIMESCALES OWNER REQUIRED MEASURE
USE THIS
PAGE TO 01.
START YOUR
LOCAL
ACTION
PLANS 02.

- IDENTIFY AREAS TO
CELEBRATE,
OPPORTUNITIES FOR
IMPROVEMENT AND
AREAS WHICH YOU NEED
TO INVESTIGATE 03.
FURTHER.

- PRIORITISE 3 AREAS TO
TAKE FORWARD

College of Further Education | Say It PAGE 16. ORC International www.orcinternational.com

 GUIDE TO THIS REPORT

% POSITIVE ROUNDING

RESULTS ARE PRESENTED AS WHOLE NUMBERS FOR EASE OF READING, WITH ROUNDING
PERFORMED AT THE LAST STAGE OF CALCULATION FOR MAXIMUM ACCURACY. VALUES
FROM X.00 TO X.49 ARE ROUNDED DOWN AND VALUES FROM X.50 TO X.99 ARE ROUNDED
UP. THEREFORE IN SOME INSTANCES, RESULTS MAY NOT TOTAL 100%.
WHERE RESULTS ARE SHOWN AS POSITIVE PERCENTAGES (%
POSITIVE), THESE ARE CALCULATED BY ADDING TOGETHER
POSITIVE RESPONSES ("STRONGLY AGREE" + "AGREE") AND STRONGLY STRONGLY
AGREE NEITHER DISAGREE TOTAL
DIVIDING BY THE NUMBER OF RESPONDENTS WHO AGREE DISAGREE
ANSWERED THE QUESTION.
NUMBER OF RESPONSES 151 166 176 96 24 613

PERCENTAGE 24.63% 27.08% 28.71% 15.66% 3.92% 100%

ROUNDED PERCENTAGE 25% 27% 29% 16% 4% 101%

NUMBER OF POSITIVE 151 + 166 = 317

Strongly Strongly
agree Agree Neither Disagree disagree % POSITIVE 317 613 = 52%

POSITIVE Neutral Negative
RESPONSE response response
number of respondents who
answered the question
= EXTENT WHERE THE ANONYMITY OF
% POSITIVE
ANONYMITY COMPARISONS
TO PARENT
IT IS ORC INTERNATIONAL'S
PRACTICE NOT TO DISPLAY THE
RESULTS OF GROUPS TO THE WITHIN THIS REPORT A
COMPARISON AGAINST
INDIVIDUALS MAY BE COMPROMISED. PARENT REFERS TO
RESULTS FOR TEAMS WITH LESS SCHOOLS & EDUCATION
THAN 6 WILL NOT RECEIVE AN SERVICES
INDIVIDUAL REPORT. HOWEVER,
THEIR DATA WILL STILL CONTRIBUTE
TO THE SCORES FOR THEIR GROUP
AND THE ORGANISATION OVERALL.

College of Further Education | Say It PAGE 17. ORC International www.orcinternational.com