Curriculum Vitae

MS. LUZ REFE

Present Address
Flat 0051 Bldg 0188 Road 1703 Manama,
Diplomatic Area 317 Bahrain
+973-17227777 x 3005
Mobile: +973 39755434
Mobile : +973 39839933
luz.refe@icbahrain.com
jopsmum@yahoo.com

Permanent Address
2288 Int. 39 Leveriza Street
Malate, Manila Philippines
Tel: +632 521 4197

PROFILE

1. Training Manager, Intercontinental Regency Bahrain

Designing and implementing developmental programs and contributing to both the overall
efficiency of the organization, as well as the personal growth of executives.
Formatting training programs and materials in a concise and impactful manner.
Skilled delivery of material, resulting in a better educated employee.
Participating in "needs analysis" to determine future developmental programs.
Working closely with regional partners to determine current and future needs of the
organization
TQM monitoring, action planning & implementation of action plans on existing TQM
projects to ensure quality

2. Lecturer / Course Module Leader & Coordinator

Training needs analysis, class management & planning, curriculum development, writing
exams, handling and coordinating teachers in the module team, course marketing, reporting
to the Head, administrative tasks and responsibilities.

3. Public Relations Coordinator

Organizing events, liaising with other companies, the media and people, responsible for
promotion, information and coordination, office management and handling people in the
project team.

VOLUNTEER EXPERIENCE

1. Television News Correspondent ABS CBN Middle East News Bureau

Writing, editing and producing phone patch taping of news events which includes bunter, live
video shooting; Liaising with the community leaders and government officials; television
production and promotion

2. Volunteer event organizer, emcee, writer, etc.

Writing news stories, editing and publication of events. Liaising with the community leaders,
and government officials. Free lance contributor writer for some publications.
 EDUCATION

1. Leading Management Teams Cornell University Ithaca New York, USA -

ongoing

2. Executive Leadership Cornell University Ithaca New York, USA

March 2009

3. Managing Performance Cornell University Ithaca New York, USA

March 2008

3. RSA (Royal Society of Arts) / International House London

University of Cambridge CELTA 106 Piccadilly London W1V 9FL
1999

3. Units earned in Masters of Arts Philippine Christian University

1992

4. Bachelor of Arts in English Philippine Christian University

(graduated recipient of Presidential
Scholarship Awards) 1985

5. Certificates in Teaching Program Philippine Normal University

1987

SEMINARS & WORKSHOPS

1. CTC Master Trainers Development Program 26 July 31 July 2008
Crown Plaza Muscat
With Simon Manohar & Suhail Khalil

4. GTC Master Trainer Development Program 11th to 14th December 2008

InterContinetal Al Bustan Palace Hotel
Oman Muscat
With Simon Manohar
5. Accelerated Leadership Devpt Program 28th June to 1st July 2008,
Crown Plaza Kuwait with Nisha Chand
6. TQM Leadership 9 June to 16 June 2008 Cairo
CityStars InterContinental
With Rey Alcocer
7. IQ June 2006, Crown Plaza Bahrain
With Rey Alcocer
8. Bring it to Life, The InterContinental Experience August 2006 IC Regency Bahrain
9. and several others

WORK EXPERIENCE & RESPONSIBILITIES

1. InterContinental Regency Bahrain Training Manager

Sept 2005 - present

2. Bahrain Training Institute CLS Dept. Lecturer /Public Relations

Project Coordinator / Lecturer
1997 2005
3. Arab Open University Part time Lecturer & Online Facilitator
2004 to 2005
 4. Bahrain Airport Services English Language Instructor
BAS Training Centre
1992 -1997

5. International Christian Academy Member, Board of Trustees, Faculty

Middle School Teacher-Coordinator
1986 - 1992

6. Notre Dame of Greater Manila Classroom Teacher / Adviser

1985 - 1986

7. Cultural Center of the Philippines Theatrical Arts

1977 - 1985

HOBBIES & ACHIEVEMENTS

Culture,Travel, Cuisine, Performing Arts, History, Dance, Guitar, Aikido, Photography,

Videography.Tennis, Cycling, Swimming
Volleyball 1999 - 2004Championship Title holder, Filipino Club Volleyball Group
Beach Volleyball 2007 Champion Al Bander Beach Resort InterHotel Tournament
2005 Outstanding Training Department Award, Ministry of Labour, Kingdom of Bahrain
CTC Master Trainer
GTC Master Trainer
TQM Champion project leader
Published HR company newsletter publication.
Member, Bahrain Society for Training & Development

PERSONAL INFORMATION

Born 1 November 1964 Manila, Philippines

One child named Christopher John Refe Chiutena
Born 29 August 1990

Passport Number TT0877392

Issuing authority Philippine Embassy, Bahrain

REFERENCES
Available upon request

All data given is true and correct to the best of my knowledge.

Ms. Luz Refe