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https://archive.sap.com/discussions/thread/1931568 1/10
6/6/2017 SAPSystemdown:notstartingup
SAPSystemdown:notstartingup
HiFolks,
Wearefacingaproblem.
Ourqualitysystemwasdown.
WhenIcheckedpsef|grepsap:theprocessesarerunningbutitisnotallowingustologin.
wetriedrestartingthesystembutthatdidn'tworked.
Icheckedtheprocesseswithdpmoncmd,manyprocessarefree,stillnotsureonwhyitisnot
allowingustologin.
Needyourguidanceinmovingfurther
Thanks
Regards
Sandy
(https://people.sap.com/sandeep.tej)
sandeepTej(https://people.sap.com/sandeep.tej)
April11,2011at11:30AM
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elookingfor?Viewmoreonthistopic(https://go.sap.com/community/tag.html?
9841525753072979612318)or
(https://answers.sap.com/questions/ask.html?primaryTagId=350991270579841525753072979612318)
11 replies
(https://people.sap.com/rajneeshrai.rai)
https://archive.sap.com/discussions/thread/1931568 2/10
6/6/2017 SAPSystemdown:notstartingup
RajneeshRai(https://people.sap.com/rajneeshrai.rai)replied April11,2011at08:25AM
Pleasepastethecontentofdev_w*filesfromworkdirectory.
Iftherearenosuchlatestfiles,youcanprovidedev_dispfilecontents.
Thesearethefileswhereyoucanstartthetroubleshooting.
Regards,
rajneesh
(https://people.sap.com/sandeep.tej)
sandeepTej(https://people.sap.com/sandeep.tej)replied April11,2011at08:29AM
Hi,
ThisiswhatIcansee
trcfile:"dev_disp.new",trclevel:1,release:"701"
sysno00
sidQA2
systemid370(SolarisonSPARCV9CPU)
relno7010
patchlevel0
patchno32
intno20020600
make:singlethreaded,Unicode,64bit,optimized
pid23214
SunApr1023:46:432011
https://archive.sap.com/discussions/thread/1931568 3/10
6/6/2017 SAPSystemdown:notstartingup
kernelrunswithdpversion241000(ext=110000)(@(#)DPLIBINTVERSION
241000UC)
lengthofsys_adm_extis576bytes
SWITCHTRCHIDEon***
***LOGQ00=>DpSapEnvInit,DPStart(0023214)[dpxxdisp.c1286]
sharedlib"dw_xml.so"version32successfullyloaded
sharedlib"dw_xtc.so"version32successfullyloaded
sharedlib"dw_stl.so"version32successfullyloaded
sharedlib"dw_gui.so"version32successfullyloaded
sharedlib"dw_mdm.so"version32successfullyloaded
rdisp/softcancel_sequence:>0,5,1
useinternalmessageserverconnectiontoport13902
SunApr1023:46:442011
MtxInit:3000000
ERROR=>DpSysAdmExtCreate:ShmCreate(CREATE)
[dpxxtool2.c608]
ERROR=>dispatcheralreadyrunning????[dpxxtool2.c609]
ERROR=>IbetterEXITbeforeIdoany(more)damage
[dpxxtool2.c611]
(https://people.sap.com/mohit.gupta9)
mohitgupta(https://people.sap.com/mohit.gupta9)replied April11,2011at08:32AM
Sandy,
Pleasepastedev_w0logs.
Thanks..
Mohit
https://archive.sap.com/discussions/thread/1931568 4/10
6/6/2017 SAPSystemdown:notstartingup
(https://people.sap.com/sandeep.tej)
sandeepTej(https://people.sap.com/sandeep.tej)replied April11,2011at08:43AM
HiMohit,
Icheckedallthemountpointsandtheyarefine.
Pleasefindthebelowdev_w0log
SatApr902:13:112011
CLogonasOPS$usertogetSAPR3'spassword
CConnectingas/@QA2onconnection1(nls_hdl0)...(dbsl700151208)
CNlsCharacterSetNationalCharSetCEnvHpErrHpErrHpBatch
C0UTF800x1073cf1200x1073d6c300x1073e78
CStartingusersession:OCISessionBegin(con_hdl=1,usr='/',svchp=0x10b1de0b0,
srvhp=0x1073ea2c8,)
COCIcallfailedwith1=OCI_ERROR
CSQLerror942:'ORA00942:tableorviewdoesnotexist'
CNow'/@QA2'isconnected:con_hdl=1,nls_hdl=0,session_id=1.
CGotSAPR3'spasswordfromOPS$user
CDisconnectingfromconnection1...
CClosingusersession(con_hdl=1,svchp=0x10b1de0b0,usrhp=0x108c3a4d8)
CNowI'mdisconnectedfromORACLE
CConnectingasSAPR3/<pwd>@QA2onconnection1(nls_hdl0)...(dbsl700
151208)
CNlsCharacterSetNationalCharSetCEnvHpErrHpErrHpBatch
C0UTF800x1073cf1200x1073d6c300x1073e78
CStartingusersession:OCISessionBegin(con_hdl=1,usr=SAPR3/<pwd>,
svchp=0x10b1de0b0,srvhp=0x10)
CNow'SAPR3/<pwd>@QA2'isconnected:con_hdl=1,nls_hdl=0,session_id=525.
CDBinstanceQA2isrunningonsapqa2withORACLEversion10.2.0.4.0since
JAN31,2011,11:09:13
BConnection1opened(DBSLhandle1)
https://archive.sap.com/discussions/thread/1931568 5/10
6/6/2017 SAPSystemdown:notstartingup
BWpHdlConNameConIdConStateTXPRMRCTTIMMAXOPTDateTime
DBHost
B000000R/3000000000ACTIVEYESYESNO00025525520110323143908
sapqa2
B000001R/3*INACT_PACK000000227ACTIVENONONO004255255
20110409021311sapqa2
B000002R/3*EXPRESSPOPUP000000211DISCONNECTEDNONONO000
25525520110406170059sapqa2
B000003R/3*ABAP_DEBUGGE000000220DISCONNECTEDNONONO004
25525520110408001610sapqa2
CSatApr902:16:062011
CCbApplInfoGet()failed!Ignore,butuninstallcallbacktoavoidmoreerroneous
calls
CSatApr902:31:062011
CDisconnectingfromconnection1...
CClosingusersession(con_hdl=1,svchp=0x10b1de0b0,usrhp=0x108c3a4d8)
CNowI'mdisconnectedfromORACLE
BDisconnectedfromconnectioncon_da={R/3*INACT_PACK,227,1}
NSatApr903:01:262011
NSsf_GetOwnCertificate:SsfOpenProfilefailedwithrc=23
NSsf_GetOwnCertificate:SsfOpenProfilefailedwithrc=23
NSsf_GetOwnCertificate:SsfOpenProfilefailedwithrc=23
NSsf_GetOwnCertificate:SsfOpenProfilefailedwithrc=23
NSsf_GetOwnCertificate:SsfOpenProfilefailedwithrc=23
NSsf_GetOwnCertificate:SsfOpenProfilefailedwithrc=23
CSatApr903:44:292011
Cbuild_stmt:reallocatingstmtbuffer:3072>4074characters
Letmeknowifyouneedanymoredetails
https://archive.sap.com/discussions/thread/1931568 6/10
6/6/2017 SAPSystemdown:notstartingup
(https://people.sap.com/mohit.gupta9)
mohitgupta(https://people.sap.com/mohit.gupta9)replied April11,2011at09:01AM
CopyCode
1.NSsf_GetOwnCertificate:SsfOpenProfilefailedwithrc=23
2.NSsf_GetOwnCertificate:SsfOpenProfilefailedwithrc=23
3.NSsf_GetOwnCertificate:SsfOpenProfilefailedwithrc=23
4.NSsf_GetOwnCertificate:SsfOpenProfilefailedwithrc=23
5.NSsf_GetOwnCertificate:SsfOpenProfilefailedwithrc=23
6.NSsf_GetOwnCertificate:SsfOpenProfilefailedwithrc=23
AreyourunningsystemwithABAPandjavaasaddin.Itseemsthereissomeissue
withcertificate.Youneedtolookatifcertificatteisexpired.Alsopleaseletusknow
whatwaslastacitvityperformedbeforesystemwentdown?
Thanks..
Mohit
(https://people.sap.com/mohit.gupta9)
mohitgupta(https://people.sap.com/mohit.gupta9)replied April11,2011at09:07AM
CopyCode
1.useinternalmessageserverconnectiontoport13902
Couldyoupleasecheckwhymessageserverisconnectingto13902port.Itshould
connecttoto36XXwherexxisyourinstanceno.
Thanks..
Mohit
https://archive.sap.com/discussions/thread/1931568 7/10
6/6/2017 SAPSystemdown:notstartingup
(https://people.sap.com/sandeep.tej)
sandeepTej(https://people.sap.com/sandeep.tej)replied April11,2011at11:29AM
HiMohitandAll,
Thanksforyourvaluablehelp.
Theissuewasresolvednow.
Itwasduetosharedmemory(semaphore).Wecleanedthatandthesystemisup
andrunning
Regards
Sandy
(https://people.sap.com/sandeep.tej)
sandeepTej(https://people.sap.com/sandeep.tej)replied April11,2011at11:30AM
Resolved
(https://people.sap.com/mohit.gupta9)
mohitgupta(https://people.sap.com/mohit.gupta9)replied April11,2011at08:47AM
https://archive.sap.com/discussions/thread/1931568 8/10
6/6/2017 SAPSystemdown:notstartingup
HiSandy,
ItseemsthatthereissomeissuewithDBconnection.PleaserunR3transd
.Checktheerrorcodeofsameandifitsfailingwithanyerrorcodeotherthan0
thenpleasepastetrans.logtoassistyoufurther.
Thanks..
Mohit
(https://people.sap.com/sandeep.tej)
sandeepTej(https://people.sap.com/sandeep.tej)replied April11,2011at08:49AM
HiMohit,
Ialreadycheckedthatanditisfine.
ThisisR3transversion6.14(release70123.07.1009:23:00).
unicodeenabledversion
R3transfinished(0000).
(https://people.sap.com/mohit.gupta9)
mohitgupta(https://people.sap.com/mohit.gupta9)replied April11,2011at08:27AM
Sandy,
https://archive.sap.com/discussions/thread/1931568 9/10
6/6/2017 SAPSystemdown:notstartingup
Didyoucheckifallthemountpointshassufficientspacetowritethelogs.Checkfor
mountpointspaceandtheoraarch.
Iforaarchandallmountpointshassufficientspacesthenpleasepastedev_w0log.
Thanks..
Mohit
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https://archive.sap.com/discussions/thread/1931568 10/10