Unit 2: Manage team performance

Students Name: Mr. Andrei Gradinaru

Table of Contents
Introduction ................................................................................................................................... 3

Task one: Comprehend the supervision of team performance .................................................. 3

1.1 Describe the benefit of benchmarks in handling performance ......................................... 3

1.2 Describe a variety of quality management methods to cope team performance ........... 3

1.3 Explain limitations on the capability to adjust priorities and procedures ......................... 3

Task Two: Being competent to assign and guarantee the quality of work................................ 4

2.1 Classify the strengths, capabilities and proficiency of team members ............................. 4

2.2 Assign work on the base of the strengths, abilities and proficiency of team members . 4

2.3 Classify areas for development in team members performance yields and standards .. 5

2.4 Modify priorities and procedures to cater changing circumstances ................................ 5

2.5 Mention modifications to systems and procedures to increase the quality of work ...... 5

Task Three: Being able to handle communications in a team ..................................................... 6

3.1 Describe to team members the ways of communication and line of command .............. 6

3.2 Aware the team about personal and team goals, duties and priorities ........................... 6

3.3 Use communication methods that align with topics, target audience and timescales ... 6

3.4 Run support for team members whenever required ........................................................ 7

3.5 Decide with team members a procedure for giving feedback on work advancement
and related issues ...................................................................................................................... 7

3.6 Evaluate the efficiency of team communications and make enhancements .................. 7

Conclusion ...................................................................................................................................... 7

References ..................................................................................................................................... 8
Introduction
Team management is extremely vital these days. now every business has a special group of
people who have worked hard for the highly success of organization (Hari,2008). This report
includes fundamentals of team management.

Task one: Comprehend the supervision of team performance

1.1 Describe the benefit of benchmarks in handling performance

The description of the process of benchmark in management act is specified underneath:

Markers key performance: The ability to measure the performance of the legislature
after a fixed timeframe in the course of benchmark (Fitzgibbon, 2001).

Operational Practices: it is the use of benchmarks in handling performance is very

significant stage.

1.2 Describe a variety of quality management methods to cope team

performance
In all organizations, there are numerous aspects to handle team performance. Following are
few of those.

Total quality management (TQM): TQM is widely used to manage team performance.
Continuous upgrading procedures: Constant upgrades are important to keep up with
new trends.
Statistical process control (SPC): Statistical procedure control is alternative way to
recognize the performance of team (Hayes, 1997).

1.3 Explain limitations on the capability to adjust priorities and procedures

Following are those limitations.

Lack of knowledge: Lack of know-how and team management is yet another

constraint.
 Lesser experience: some team members are less experienced than others.
Lack of Interpersonal abilities: some members lack interpersonal skills.

Task Two: Being competent to assign and guarantee the quality of work

2.1 Classify the strengths, capabilities and proficiency of team members

The strengths, capabilities and proficiency of team are given below:

Strengths:

To proficiently evaluate the target.

Perfect execution of team.

Skills:

Ability to negotiate.
Communication skills.
Damage control.

Proficiency:

Proficient in crabby communication.

Proficient in technology.

2.2 Assign work on the base of the strengths, abilities and proficiency of team
members
Team consist of 4 members. The allocation is listed below.

Member Allocation of Work

Team Leader Monitoring of team members.

1st member Control of effective communication.

2nd Member Advertising handling.

3rd Member Assisting team leader.

2.3 Classify areas for development in team members performance yields and
standards
Various standards measure team performance, few of these are given below.

Enhancing knowledge about importance of team management (Wysocki, 2004).

Personal abilities must be enhanced.
Remunerations can motivate employees.

2.4 Modify priorities and procedures to cater changing circumstances

In the ever changing state there is need of some amendments in priorities and procedures.
Such as-

The conflicts must be resolved timely.

Team members should be aware of situation.
The communication methods need to be upgraded.

2.5 Mention modifications to systems and procedures to increase the quality

of work
The recommendations are given below.

Team leader should be qualified.

No conflicts must remain in between teams.
Companys aim, objective must be clear (Wysocki, 2004).
Employees must get benefits from company.
 Task Three: Being able to handle communications in a team

3.1 Describe to team members the ways of communication and line of

command
Team management is dependent upon good communication. Communications management
within a team should be clear within a line of command (Green, n.d.).

3.2 Aware the team about personal and team goals, duties and priorities
The personal and team goals, duties and priorities are given below.

Aims:

Team should be aware or companys objectives.

Team member can should help each other accomplish goals.

Duties:

The assigned work should be done properly.

Team leader should run the whole process smoothly.

Priorities:

The main priority will be achieving organization goals.

Profit earning should be a priority too.

3.3 Use communication methods that align with topics, target audience and
timescales
Effective communication strategy must exist in a team. Team must focus on organizational
communication structure. Feedback is also another important communication method.
(Gorrell and Hoover, 2009).
 3.4 Run support for team members whenever required
Support includes:

Provide everything they require to work effectively.

Flexible and save working environment.
Good salary.

3.5 Decide with team members a procedure for giving feedback on work
advancement and related issues

Always give advice to team members, team members must not be punished for humanly
mistakes (McSween, 2003). Feedback is important to avoid discouragements and improve
feedback.

3.6 Evaluate the efficiency of team communications and make enhancements

Reviewing the working of team: Motivating teams is very important (Wysocki, 2004).
Team work helps in improving the motivation level which ultimately helps to achieve
organizational goals.
Ways of improvement: team communication can be improved with proper
motivation and encouragement. (McSween,2003).

Conclusion
Team work plays an important role to achieve organizational goal. This report contains such
ways.
References
1. Fitzgibbon, M. (2001) Managing innovation in the arts. Westport, Conn.: Quorum
Books.
2. Gorrell, P. and Hoover, J. (2009) the coaching connection. New York: American
Management Association.
3. Hayes, N. (1997) Successful team management. London: International Thomson
Business Press.
4. Naidu, N., Babu, K. and Rajendra, G. (2006) Total quality management. New Delhi:
New Age International.
5. Wysocki, R. (2004) Project management process improvement. Boston: Artech
House.