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R ONDA D.

H AYES
PROFILE
Ronda is a PMP Certified IT Project Manager/Business Analyst with extensive and diversified experience
in the information technology (IT) sector. Areas of expertise include requirements definition, e-commerce
project management, JD Edwards OneWorld development, user training, process improvement, corporate
and academia training.

TECHNICAL SKILLS
PLATFORMS Windows XP, NT, Unix, Linux
DATABASE TECHNOLOGY Oracle 9i, SQL, Access
LANGUAGES C, JavaScript, JD Edwards Event Rules, ASP, CGI, JSP
REQUIREMENTS DEFINITION Use Case, UML, Visio
CONFIGURATION ClearCase, ClearQuest, DDTS
MANAGEMENT
SOFTWARE JD Edwards OneWorld, Oracle, MS Office, MS Project
STANDARDS CMM, PMI
CERTIFICATION PMP

EXPERIENCE SUMMARY

Modis IT (Contractor) 12/05 05/06


Business Analyst
Oracle ERP implementation upgrade from 10.7 to 11i., focusing on Purchasing and Inventory
modules
Gathered user requirements and developed functional designs
Performed extensive data mappings
North Lake Community College (Technology Division) 06/01 Present
Oracle Program Coordinator/IT Instructor/Corporate Trainer
Redesigned Oracle program to include software upgrades and additional offerings, which
resulted in 100% increased enrollment
Responsible for managing all aspects of IT and Oracle programs including hiring faculty,
server selection and management, schedule management, and book review and selection
Instruct IT courses on campus and on-line
Primary corporate trainer for various high tech IT companies. Responsible for course
curriculum and book selection. Courses included Word, Excel, Access, PowerPoint, JavaScript,
HTML, Internet
Samsung CCTV (Independent Contractor) 03/02 06/03
Business Analysts/Developer
Developed company wide relational MS Access database resulting in efficient and effective
data manipulation

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R ONDA D. H AYES
Gathered initial requirements, defined scope of project, created Statement of Work (Sow),
created user-trainer manual, and created and maintained proper project documentation
Designed and developed database user interface (GUI)
Developed database using relational database concepts and VBA programming to provide
additional functionality
Sabre (eCommerce Travel Industry) 06/01 - 11/01
Web Project Manager (contractor)
Managed redesign of Sabre.com Website to increase user experience
Responsible for requirements gathering and scope definition
Managed and mentored developers utilizing technologies such as Flash, CGI
Created standards and procedures to facilitate development process
FreightWise (eCommerce Transportation) 10/00 - 01/01
eCommerce Project Manager
Took rudimentary Web site to add and enhance functionality for creating and maintaining
business for the Application Exchange
Managed all phases of eCommerce Web site, including developers, requirement definition,
design, development, and maintenance
Prepared strategic and tactical plans for managing development of Internet and Intranet for
CEO.
Digiterra Consulting (ERP/eCommerce Consulting Industry) 06/99 - 10/00
Consultant (B2B/B2C e-commerce consulting) -- VisionOne (Portal Development)
Member of a development team that designed and coding business-to-business solutions
utilizing IBM WebSphere/Visual Age Java
Consultant (Change Order Development eCommerce consulting) -- Commerce One (Portal
Development)
Member of a development team in designing, coding, and testing of business-to-business
solutions utilizing Microsoft Web development technologies
Worked on integrating Buysite and Marketsite, Install - Setting up - Configuring Buysite
Database Server, SQL 7
Developed functional and technical specifications based on predefined requirements
Project Manager/Consultant (Petrochemical/Distribution) - Shell/Canada (JDE OneWorld using C+
+)
Requirement and scope definition, full cycle project management
Developed adapter between CommerceOne and J.D. Edwards using J.D. Edwards API's in
conjunction with NEON middleware
Consultant (Distribution) -- iSuppli (JDE OneWorld)
Full lifecycle database/application development utilizing J.D. Edwards OneWorld ERP
Project Management/Consulting - Manufacturing/Distribution -- Mori Seike (JDE OneWorld)
Managed full life-cycle development, invoice review, and project scope
Utilized JDE EDI functionality to integrate web interface with JDE

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R ONDA D. H AYES
Consultant (Manufacturing Industry) -- Kroll-OGara (JDE OneWorld)
Modified and created various reports using JDE Enterprise Report Writer
CSC (Federal Aviation Administration) 11/96 - 06/99
Software Developer/Quality Assurance Analysts (Public Sector/Transportation/Air Traffic Control)
Developed source code in accordance with governmental standards and procedures
Developed user interface/icons for air traffic controllers
Created and maintained online help system using CDE toolset
Utilized ClearCase and DDTS to version control source code
Developed and maintained various project standards and procedures
Atlantic Cape Community College (Higher Education) 09/98 - 05/99
Instructor
Instructor. Instructed courses in Introduction to Computers and C programming language

EDUCATION
MS Information Systems, Concentration in all aspects of Software Project Management --
Drexel University
BS Information Systems -- Richard Stockton College of New Jersey

CERTIFICATION / ADDITIONAL TRAINING


Oracle 9i DBA OCA Certified, 2005
PMP Certified, 2005
IBM WebSphere's Application/Enterprise Server, Visual Age for Java, 2000
JD Edwards Immersions (One World Developer Toolset), 1999
JDE Financial Report Writer, CNC Foundation, Security, 1999
HP-UX Unix operating system, 1998

PROFESSIONAL MEMBERSHIPS
Project Management Institute PMI, Present
Dallas Oracle Users Group (Study Group Chair), Present

IT CONFERENCES
Presented at the League of Innovations CIT Conference and North Texas Regional IT
Conference on the subject of Open Source Software, 2005 / 2006

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