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COMPAIRING AND CROSS MATCHING COMPETENCY

Identifying Training Gaps


Form 1.3 Summary of Current Competencies versus Required
Competencies (Sample)

Required Units of Training Current


Competency/Learning Gaps/Requirements competency
Outcomes based on CBC
Participate In Workplace Communication
Obtain and convey Obtain and convey
workplace information workplace
information
Speak English at a basic Speak English at a
operational level basic operational
level
Participate in workplace Participate in
meetings and discussions workplace meetings
and discussions
Complete relevant work Complete relevant
related documents work related
documents
Work In Team Environment
Describe team role and Describe team role
scope and scope
Identify own role and Identify own role and
responsibility within team responsibility within
team
Work as a team member Work as a team
member
Work effectively with Work effectively with
colleagues colleagues
Work in socially diverse Work in socially
environment diverse environment
Practice career professionalism
Integrate personal Integrate personal
objectives with objectives with
organizational goals. organizational goals.
Set and meet work Set and meet work
priorities. priorities.
Maintain professional Maintain
growth and development. professional growth
and development.
Practice occupational health and safety procedures
Identify hazards Identify hazards
and risks. and risks.
Evaluate hazards Evaluate hazards
and risks. and risks.
Control hazards Control hazards
and risks. and risks.
Maintain OHS Maintain OHS
awareness awareness
Perform basic first-aid Perform basic first-
procedures aid procedures
Develop and update industry knowledge
Seek information on the Seek information on
industry the industry
Update industry Update industry
knowledge knowledge
Develop and update local Develop and update
knowledge local knowledge
Promote products and Promote products
services to customers and services to
customers
Observe workplace Hygiene Procedure
Follow hygiene Follow hygiene
procedures procedures
Identify and prevent Identify and prevent
hygiene risks hygiene risks
Perform computer operation
Plan and prepare for task to Plan and prepare for
be undertaken task to be
undertaken
Input data into Input data into
computer computer
Access information using Access information
computer using computer
Produce/output data using Produce/output data
computer system using computer
system
Maintain computer Maintain computer
equipment and systems equipment and
systems
Perform workplace and safety practices
Follow workplace Follow workplace
procedures for health, procedures for
safety and security health, safety and
practices security practices
Perform child protection Perform child
duties relevant to the protection duties
tourism industry relevant to the
tourism industry
Observe and Observe and
monitor people monitor people
Deal with emergency Deal with emergency
situations situations
Maintain safe personal Maintain safe
presentation standards personal
presentation
standards
Maintain a safe and secure Maintain a safe and
workplace secure workplace
Provide effective customer service
Greet Greet
customer customer
Identify needs Identify needs
of customers of customers
Deliver service to Deliver service to
customer customer
Handle queries through use Handle queries
of common business tools through use of
and technology common business
tools and technology
Handle complaints/conflict Handle
situations, evaluation and complaints/conflict
recommendations situations,
evaluation and
recommendations
Clean and maintain kitche premises
Clean sanitize and Clean sanitize and
store equipment store equipment
Clean and sanitize Clean and sanitize
premises premises
Dispose of waste Dispose
of waste
Prepare soup stock and sauces
Prepare stocks, glazes, Prepare stocks,
essences required for glazes, essences
menu items. required for menu
items.
Prepare soups required Prepare soups
for menu item required for menu
item
Prepared sauces Prepared sauces
required for menu items required for menu
items
Store and reconstitute Store and
stocks, sauces and reconstitute
soups stocks, sauces
and soups
Prepare appetizers
Perform mise in place
Prepare a variety of Prepare a variety of
appetizers appetizers
Present a variety of Present a variety of
appetizers appetizers
Store appetizers Store appetizers
Prepare salad and dressing
Perform mise in place
Prepare salad and Prepare salad and
dressing dressing
Present salad and Present salad and
dressing dressing
Store salad and dressing Store salad and
dressing
Prepare sandwiches
Perform mise in place Perform
miseen place
Prepare a variety Prepare
sandwiches Sandwiches
Present a variety Present
sandwiches Sandwiches
Store sandwiches Store
Sandwiches
Prepare meat dishes
Perform mise in place Perform mise in
place
Prepared a variety of Prepared a variety of
meat dishes meat dishes
Present a variety of meat Present a variety of
dishes meat dishes
Store meat meat dishes Store meat meat
dishes
Prepare vegetable dishes
Perform mise en place Perform mise en
place
Prepared vegetable Prepared vegetable
dishes dishes
Present vegetable dishes Present vegetable
dishes
Store vegetable dishes Store
vetable dishes
Prepare starches product
Perform mise en place Perform
mise en place
Prepared starch dishes Prepared starch
dishes
Present starch dishes Present
starch dishes
Store sartch dishes Store
sartch dishes
Prepare poultry and game dishes
Perform mise en place Perform mise en place
Cook game and poultry Cook game and
product poultry product
Present poultry and Present poultry and
game dishes game dishes
Store game and poultry Store game and
product poultry product
Prepare egg dishes
Perform mise en place Perform mise en
place
Prepare and cook egg Prepare and cook
dish egg dish
Present egg dishes Present
egg dishes
Store egg dishes Store egg dishes
Prepare seafood dishes
Perform mise en place Perform mise en place
Handle fish and seafood Handle fish and
dishes seafood dishes
Cook fish and shellfish Cook fish and
shellfish
Plate/Present fish and Plate/Present fish
seafood and seafood
Store fish and seafood Store fish and seafood
Prepare desserts
Perform mise en place Perform
mise en place
Prepare desserts Prepare desserts
Present desserts Present desserts
Store dessert Store dessert
Package prepare food
Select packaging Select packaging
materials materials
Package food Package food