My accomplishments not only include acquiring my Associates and

Accomplishments Bachelors degrees from Harford Community College and Towson

respectively but also completing two internships at Constellation
Energy Group and Steppingstone Living Farm Museum.
I have also volunteered in many different areas including the biannual
Fort McHenry clean up, also at Grace Place in Havre de Grace where
we would cook and feed the needy. I also volunteered at
Steppingstone Museum after I had completed my internship.
At my current position at Realty Tools, INC I not only assist users with
the program but also constantly work on improving their experience
using the program through taking their suggestions, teaching, and
providing excellent customer service. At this job I also received
Employee of the Month twice during the year we did the award.

Good verbal and written communication skills.

Skills & Abilities Leadership and motivation skills.
Concerned with quality. Produce work that is orderly and attractive. Ensure tasks
are completed correctly and on time.
I enjoy taking initiative when I am aware that something can be fixed or improved
upon to improve productivity.
I have headed the releasing of new features on the program I currently work for,
training users, troubleshooting, and improving upon the product.

Marks Home Team, transaction coordinator

Professional
January 2016 January 2017
Experience
Assisted Mark and his associate in keeping customers aware of what
was happening with their transactions. Scheduled all necessary
appointments and filled out essential paperwork. Also sent all
documents to title and lender.
Customer Service Representative, Realty Tools, INC.
August 2012 January 2016
Assist customers in use of our program, ToolkitCMA. I also work part
time in our design department doing assigned work including updating
logos for companies.
Customer Service, Pats Hallmark
October 2010 August 2012
I assisted with our front end, including cleaning, stocking, and cashiering. I also was
responsible for opening the store on assigned days which involved doing the previous
nights deposit and setting up the store for the day
Cashier, Dicks Sporting Goods
April 2009 August 2010
Provided excellent customer service while working the front end of the store.

Essex Community College

Education I am working on my A+ Certification and would like to go on to my Network+ and
Security+
Carroll Community College
I acquired a certificate in Medical Transcription
Towson University
While at Towson I obtained my Bachelors in American Studies. During this time I
achieved a 3.1 GPA and completed an internship at the Steppingstone Museum in
 Havre de Grace, MD. While at Steppingstone I learned collections management. I was
kept busy by entering thousands of artifacts into our database using PastPerfect.
Harford Community College
While at Harford Community College I obtained my Associates in General Studies with
a focus in Fine Arts.
sarahabronstein@gmail.com
443-417-8774

SARAH A. BRONSTEIN

Page 2 Sarah A. Bronstein