Symposium acadmique

Academic Symposium

Linclusion financire
lre du digital
Financial inclusion
in the digital age
19.10.2016 | 8h30-17h00

Banque europenne dinvestissement - 98 Boulevard Konrad Adenauer - Luxembourg-Kirchberg

en collaboration avec la Facult de Droit de lUniversit du Luxembourg, lInstitut de la Banque Avec le soutien de
europenne dinvestissement et la Financial Inclusion Week
Linclusion financire
lre du digital
Financial inclusion
in the digital age
Contexte
Un des objectifs de ADA est de faciliter lchange entre chercheurs et praticiens et de
crer des liens entre les analyses acadmiques et la pratique sur le terrain, via des initia-
tives telles que le symposium acadmique.

En 2016, la troisime dition du symposium couvrira le sujet de linnovation et de la tech-

nologie au service de linclusion financire, et est organis avec le soutien de lInstitut
de la Banque europenne dinvestissement et de la Facult de Droit, dEconomie et de
Finance de lUniversit du Luxembourg.

Historiquement, le cot lev de la construction et de lexploitation de succursales ban-

caires traditionnelles a t un obstacle majeur pour atteindre les clients plus pauvres. Les
installer et les maintenir est coteux pour les banques, particulirement dans des zones
isoles, tandis que de nombreux clients habitant en zone rurale ne peuvent pas supporter
les cots du voyage vers les zones urbaines.

Les personnes non bancarises ont donc de plus en plus accs aux services financiers
par le biais de canaux numriques. Les banques, institutions de microfinance, oprateurs
de tlphonie mobile et autres fournisseurs utilisent des tlphones mobiles et des termi-
naux de point de vente, ainsi que des rseaux dagents, pour offrir des services financiers
de base de faon plus pratique et un cot moindre que les services bancaires tradi-
tionnels ne le permettent. Egalement dsigns par le terme de banque distance, ces
services numriques offrent de grandes promesses pour mieux servir les clients pauvres.

Le symposium tentera de rpondre certaines des questions que ces nouvelles techno-
logies soulvent, telles que les risques quelles impliquent aux niveaux financier, opra-
tionnel et des clients, le rle de la rglementation pour favoriser un cosystme favorable,
lmergence de nouveaux outils pour la professionnalisation du secteur, et les diffrents
modles de collaboration qui peuvent se mettre en place entre les acteurs de ce nouveau
march.

4
Context
One of ADAs objectives is to facilitate exchange between researchers and practitioners
and to create links between academic analysis and field practice, through initiatives such
as the academic symposium.

In 2016, the third edition of the Symposium will cover the topic of innovation and technol-
ogy for financial inclusion, and is organised with the support of the European Investment
Bank Institute and the Faculty of Law, Economics and Finance at the University of Lux-
embourg.

Historically, the high cost of construction and operation related to traditional bank branches
was a major obstacle to reaching the poorest clients. Install and maintain these branches
is very costly for banks, especially in remote areas, while many customers living in rural
areas cannot bear the costs of travelling to urban areas.

The unbanked population has therefore more and more access to financial services
through digital channels. Banks, microfinance institutions (MFIs), mobile operators and
other providers use mobile phones and POS terminals, as well as agent networks, to pro-
vide basic financial services more conveniently and at a lower cost than what traditional
bank services allow. Also referred to as branchless banking, these digital services offer
great promise to better serve poor clients.

The symposium will attempt to answer some of the questions that these new technolo-
gies raise, such as the potential financial, operational and customer risks involved, the
role of regulation to promote an enabling ecosystem, the emergence of new tools for the
professionalization of the sector, and the different collaboration models that can be set up
between the new and existing market players.

5
Programme du symposium

Ouverture officielle
08h30-9h00 Inscription
09h00 - 09h30 Mots de bienvenue
- Manuel Tonnar, Directeur adjoint, Direction de la coopration au dveloppement et de
laction humanitaire, Ministre des Affaires trangres et europennes, Luxembourg
- Francisco de Paula Coelho, Doyen de lInstitut de la Banque europenne
dinvestissement, Luxembourg
- Dirk Zetzsche, Professeur titulaire de la Chaire ADA en droit financier (finance
inclusive), Universit du Luxembourg, Luxembourg
- Laura Foschi, Directrice adjointe, Appui au Dveloppement Autonome, Luxembourg

Session thmatique 1

Transition vers linclusion financire digitale:

quels risques?
Modratrice : Sarah Canetti, Responsable Investissements, Appui au Dveloppement
Autonome, Luxembourg
Bien que prsentant un grand nombre davantages pour atteindre plus dinclusion
financire, les services financiers digitaux ne sont pas dnus de risques. Quils soient
dordre financier par exemple au niveau de la rentabilit long terme de linvestissement
dans ce type de produits , dordre oprationnel coupures de rseau, scurit des
transactions et gestion du rseau dagents ou de lordre de la protection des clients
avec le passage dune relation de face face une interaction distance , cette premire
session donnera un aperu des risques et dfis que soulve la finance digitale.

09h30-10h45 Table ronde

- Ronald Everts, Associ et consultant, Operations & distribution channels, PHB
Development, Pays-Bas
- James Onyutta, Directeur excutif, Musoni, Kenya
- Tidhar Wald, Responsable, Government Relations and Public Policy, Better Than
Cash Alliance, Fonds dquipement des Nations unies, USA
10h45-11h15 Pause-caf

Session thmatique 2

La technologie au service du renforcement

des capacits en finance inclusive
Modratrice : Juana Ramirez, Charge de projets senior en recherche
et dveloppement, Appui au Dveloppement Autonome, Luxembourg
Cette session tentera de donner un aperu du dveloppement de nouveaux outils et
technologies pour renforcer les capacits du secteur dune plateforme de-learning
mise en place pour les formations diplmantes en microfinance la prsentation de
la technologie du blockchain pour le renforcement de la scurit et de lefficience des
paiements et transferts au sein dune IMF, en passant par un outil de simulation pour
apprendre les bonnes pratiques de gestion dune IMF.

11h15-12h30 Prsentations et Questions-rponses avec le public

- Joyce C. Murithi, Responsable, Inclusive Finance and Banking, MicroSave, Kenya
- Mohamed Attanda, Directeur excutif, Microfinance African institutions Network
(MAIN), Togo
- Paul Surreaux, Charg de projets Appui Technique, Appui au Dveloppement
Autonome, Luxembourg
- Khang Vu Tien, Blockchain practitioner et CTO de Bitbank, Luxembourg
12h30-14h00 Pause djeuner
6
 Session thmatique 3

Quelle rglementation pour des services

financiers digitaux inclusifs ?
Modrateur : Dirk Zetzsche, Professeur titulaire de la Chaire ADA en droit financier
(finance inclusive), Universit du Luxembourg, Luxembourg
Ce panel va examiner le rle de la rglementation pour la mise en place dun
cosystme favorable au dveloppement de la finance digitale. Comment favoriser
lmergence dun environnement tout en y mettant les limites ncessaires, favoriser la
comptitivit tout en protgeant les clients ? Les panlistes de cette session discuteront
de lquilibre difficile dune bonne rglementation, et des exemples de rglementation
dj en place dans certains pays.

14h00-15h15 Table ronde

- Dr. Shariq Nisar, Former Sr. Visiting Fellow, Harvard Law School et Professeur,
Rizvi Institute of Management Studies and Research, Inde
- Jean-Marc Goy, Counsel for International Affairs, Commission de Surveillance
du Secteur Financier (CSSF), Luxembourg
- Marc Mouton, Associ, Banking & Financial Services, Arendt & Medernach,
Luxembourg
15h15-15h45 Pause-caf

Session thmatique 4

IMF, oprateurs mobiles et FinTech:

collaboration ou comptition?
Modratrice : Alexandra Sanchez, Experte en formation et recherche, Branchless
Banking and Remittances, PHB Development, Espagne
Cette session explorera la relation entre les diffrents acteurs, traditionnels et
mergents, qui composent le paysage de la finance digitale. Fintech, oprateurs
mobiles et IMF : entre comptition et partenariat, comment ces diffrentes parties
prenantes peuvent-elles collaborer entre elles pour plus defficacit ?

15h45-17h00 Table ronde

- Devyani Parameshwar, Principal Product Development Manager for M-Pesa,
Vodafone Group, Royaume-Uni
- Athu Karume, Directeur, Business Development Africa, First Access, Tanzanie
- Helen Lin, Responsable, Digital Financial Services Strategy, FINCA, Tanzanie
- Thierry Artaud, Directeur, M-BIRR ICT Services PLC, Ethiopie

Clture
17h00-17h15 Conclusions finales

7
Programme of the symposium

Official Opening
08h30-9h00 Registration
09h00-09h30 Welcoming words
- Manuel Tonnar, Deputy Director, Directorate for Development Cooperation and
Humanitarian Affairs, Ministry of Foreign and European Affairs, Luxembourg
- Francisco de Paula Coelho, Dean of the European Investment Bank Institute,
Luxembourg
- Dirk Zetzsche, Holder of the ADA Chair in Financial Law (Inclusive Finance),
University of Luxembourg, Luxembourg
- Laura Foschi, Deputy Director, Appui au Dveloppement Autonome, Luxembourg

Thematic session 1

Transition to digital financial inclusion:

what are the risks?
Chair: Sarah Canetti, Head of Investment, Appui au Dveloppement Autonome,
Luxembourg
Although presenting many advantages for advancing financial inclusion, digital financial
services are not without risks. Might they be financial for example related to the long-
term profitability of investing in this type of product operational network outages,
transaction security and agent networks management or linked to the clients with
the transition from a face to face relationship to a remote interaction, the first session will
outline the risks and challenges raised by digital finance.

09h30-10h45 Roundtable
- Ronald Everts, Associate and Consultant, Operations & distribution channels,
PHB Development, Netherlands
- James Onyutta, CEO, Musoni, Kenya
- Tidhar Wald, Head of Government Relations and Public Policy, Better Than Cash
Alliance, United Nations Capital Development Fund, USA
10h45-11h15 Coffee break

Thematic session 2

Technology for capacity building

in inclusive finance
Chair: Juana Ramirez, Research & Development Senior Project Officer,
Appui au Dveloppement Autonome, Luxembourg
This session will try to give an overview of the development of new tools and technologies
to foster capacity building in the sector from an e-learning platform designed for degree
courses in microfinance and a simulation tool to teach good practices for MFI management,
to the presentation of how the blockchain technology can help MFIs improve the security
and efficiency of their payment transfers.

11h15-12h30 Presentations and Q&As

- Mohamed Attanda, Executive Director, Microfinance African Institutions Network
(MAIN), Togo
- Paul Surreaux, Technical Support Project Officer, Appui au Dveloppement Autonome,
Luxembourg
- Khang Vu Tien, Blockchain practitioner and CTO of Bitbank, Luxembourg
- Joyce C. Murithi, Manager, Inclusive Finance and Banking, MicroSave, Kenya
12h30-14h00 Lunch

8
 Thematic session 3

How to regulate inclusive digital

financial services?
Chair: Dirk Zetzsche, Holder of the ADA Chair in Financial Law (Inclusive Finance),
University of Luxembourg, Luxembourg
This session will examine the role of regulation for the establishment of an enabling
ecosystem for the development of digital finance. How to foster the emergence of an
environment while putting the necessary limits? How to promote competitiveness while
protecting customers? Panellists in this session will discuss the difficult balance of a
good regulation, and present regulatory examples already in place in some countries.

14h00-15h15 Roundtable
- Dr. Shariq Nisar, Former Sr. Visiting Fellow, Harvard Law School and Professor,
Rizvi Institute of Management Studies and Research, India
- Jean-Marc Goy, Counsel for International Affairs, Commission de Surveillance
du Secteur Financier (CSSF), Luxembourg
- Marc Mouton, Partner, Banking & Financial Services, Arendt & Medernach,
Luxembourg

15h15-15h45 Coffee break

Thematic session 4

MFIs, mobile operators and FinTechs:

collaboration or competition?
Chair: Alexandra Sanchez, Training & Research Expert on Branchless Banking and
Remittances, PHB Development, Spain
This session will finally explore the relationship between the different actors, traditional
and emerging, which form the digital finance landscape. Fintech, mobile operators and
MFIs: between competition and partnership, how can these different stakeholders work
together for more effectiveness?

15h45-17h00 Roundtable
- Devyani Parameshwar, Principal Product Development Manager for M-Pesa,
Vodafone Group, United Kingdom
- Athu Karume, Director of Business Development Africa, First Access, Tanzania
- Helen Lin, Manager, Digital Financial Services Strategy, FINCA, Tanzania
- Thierry Artaud, Managing Director, M-BIRR ICT Services PLC, Ethiopia

Closure

17h00-17h15 Closing remarks

9
Biographies (Par ordre de sessions / In order of sessions)
Ouverture officielle / Official opening

Manuel Tonnar est le Directeur adjoint de la Direction de la coopration au dveloppe-

ment et de laction humanitaire au Ministre des Affaires trangres et europennes
luxembourgeois depuis 2013. Il a auparavant occup diffrentes fonctions au sein de la
mme Direction, notamment en tant que coordinateur des programmes (2009-2013) et en
tant que charg de programmes multilatraux, ONG et bilatraux (2004-2009). Avant son
entre au ministre, il a travaill durant quatre annes au Vietnam et au Mali pour le Pro-
gramme des Nations unies pour le dveloppement et pendant deux ans au Luxembourg
auprs de la socit Paul Wurth.

Manuel Tonnar est membre du Conseil dadministration de Lux-Development, du Luxem-

Manuel Tonnar bourg Microfinance Development Fund et du Inclusive Finance Network Luxembourg.
Il est aussi Gouverneur supplant du Fonds international de dveloppement agricole. Il
est titulaire dune matrise en conomie (Universit des Sciences Sociales Toulouse I) et
dun MBA en management des affaires internationales (Institut Commercial de Nancy et
Universit de La Salle de Mexico).

Manuel Tonnar has been Deputy Director at the Directorate for Development Coopera-
tion and Humanitarian Affairs at the Luxembourg Ministry of Foreign and European Af-
fairs since 2013. Prior to this, he held various positions such as Programme Coordinator
(2009-2013) and Programme Manager for multilateral, NGOs and bilateral programmes
(2004-2009) in the same Directorate. Before joining the Ministry, he worked for four years
in Vietnam and Mali for the United Nations Development Programme and spent two years
working for the company Paul Wurth in Luxembourg.

Manuel Tonnar is a member of the Board of Lux-Development, of the Luxembourg Micro-

finance Development Fund and of the Inclusive Finance Network Luxembourg. He is also
Alternate Governor of the International Fund for Agricultural Development. Manuel Tonnar
holds a Masters degree in Economics (Universit des Sciences Sociales Toulouse I) and
an MBA in Management of International Affairs (Institut Commercial de Nancy and La
Salle University in Mexico).

Aprs avoir t diplm de la Solvay Business School de lUniversit de Bruxelles, Fran-

cisco de Paula Coelho a successivement occup les postes suivants: analyste financier
auprs de lONUDI, charg de cours en conomie lUniversit de Lisbonne et consultant
en promotion de linvestissement pour les pays mergents New York, avant de rejoindre
la Banque mondiale, Washington. Il a commenc sa carrire la BEI en 1987, comme
agent de crdit pour les pays ACP. En 1989, il a t transfr au Dpartement du Trsor
en tant que Directeur du portefeuille obligataire de la BEI, aprs quoi, il est devenu Chef
du back office prts. En 2000, il a t promu Directeur du Dpartement des Prvisions et
rglement des oprations. Davril 2004 juin 2015, il a t directeur des oprations en
Asie et en Amrique latine. Depuis septembre 2015, Francisco de Paula Coelho est le
Francisco de Paula Coelho
Doyen de lInstitut BEI.

After graduating from Solvay Business School, University of Brussels, Francisco de Paula
Coelho, held successively the following positions: financial analyst with Unido, assistant
lecturer in Economics at the University of Lisbon and consultant in investment promotion
for Emerging Countries in New York, before joining the World Bank, in Washington. He
started his career at the EIB, in 1987, as a loan officer for the ACP countries. In 1989, he
was transferred to the Treasury Dept. as Manager of the EIBs bond portfolio, after which,
he became Head of the Loans Back Office. In 2000, he was promoted Director of the
Dept. for Planning and Settlement of Operations. From April 2004 to June 2015, he was
Director for Operations in Asia and Latin America. Since September 2015 Francisco de
Paula Coelho is the Dean of the EIB Institute.

10
 Laura Foschi est actuellement Directrice adjointe chez ADA, une ONG luxembourgeoise
qui promeut la finance inclusive travers le monde. Avant cela, elle tait la Directrice
gnrale du consortium financier international Etimos pendant 5 ans et elle a coordonn
et dlivr des formations et de lassistance technique pour des programmes de microfi-
nance pendant plus de 10 ans. Elle fut galement membre du Conseil dadministration de
FEBEA (Fdration Europenne de Finances et Banques Ethiques et Alternatives), Vice-
prsidente de la Ligue rgionale des coopratives en Italie et elle est membre du Comit
thique de Coop Adriatica, la plus grande cooprative italienne de consommateurs. Elle
a aussi collabor avec des universits europennes et italiennes, et plus particulirement
avec lUniversit de Parme o elle a enseign lconomie de la microfinance et o elle
Laura Foschi
tait membre du Conseil pour le Master en Finance du dveloppement. De plus, elle a
travaill comme consultante pour des agences de lONU telle que la CEPAL (Commis-
sion conomique pour lAmrique Latine et les Carabes) ainsi que pour des programmes
financs par la Commission europenne. Elle est lauteure de publications sur le social
banking et la finance inclusive et elle a particip en tant quexperte plusieurs rencontres
internationales. Ses principaux domaines dintrt sont les aspects sociaux et thiques
des intermdiaires financiers, la finance inclusive et dimpact et le dveloppement durable.

Laura Foschi is currently Deputy Director at ADA, a Luxembourg based NGO that pro-
motes inclusive finance worldwide. She has been the general director of the international
microfinance vehicle Consorzio Etimos for 5 years and she has coordinated and deliv-
ered training and technical assistance of microfinance programmes for more than 10
years. She has been member of the board of directors of FEBEA (European Federation
of Ethical and Alternative Banks), vice president of the Regional League of Cooperatives
in Italy and she is member of the Ethical Committee of Coop Adriatica (the biggest Italian
consumers cooperative). She also collaborated with the University of Parma where she
taught Micro Finance Economics and where she has been board member of the Master
on Finance for Development. She additionally worked as a consultant for UN agencies
such as CEPAL (Comission Economica para America Latina y Caribe) as well as Euro-
pean commission funded programmes. She has written publications on social banking as
well as inclusive finance and she participated as an expert at several international meet-
ings. Her main areas of interest are social and ethical aspects of financial intermediaries,
impact and inclusive finance, sustainable development.

Prof. Dr. Dirk Zetzsche est le titulaire de la Chaire ADA en droit financier (finance in-
clusive) lUniversit du Luxembourg. Avant cela, il a t titulaire de la Chaire Propter
Homines en droit des valeurs mobilires et droit bancaire lUniversit du Liechtenstein
et tait galement Directeur du Center of Business and Corporate Law lUniversit
Heinrich Heine de Dsseldorf en Allemagne. Dirk est lauteur de plusieurs publications de
premier plan sur le droit des affaires, le droit bancaire et le droit des valeurs mobilires,
en anglais et en allemand, y compris son dernier livre La directive sur les gestionnaire
de fonds dinvestissement alternatifs - Rglementation europenne des fonds dinvestis-
sement alternatifs, publi par WoltersKluwer (2e dition prvue en 2015 ). Dirk a gale-
ment conseill et contribu aux travaux de nombreux organismes de rglementation en
Dirk Zetsche
matire de droit des affaires, des valeurs mobilires et droit bancaire, notamment pour le
secrtaire allemand de la justice, le secrtaire allemand des Finances, le gouvernement
du Liechtenstein, et la Commission europenne. Davril 2013 avril 2014, Dirk a t le
prsident indpendant du comit de lindustrie qui a rdig les Principes de bonnes pra-
tiques pour les chercheurs en gouvernance, code de lindustrie pour les proxy advisors
qui a t parrain par lAutorit europenne des marchs financiers (AEMF).

Professor Dr. Dirk Zetzsche is the Holder of the ADA Chair in Financial Law (Inclusive
Finance) at the University of Luxembourg. Previous to that, he held the Propter Homines
Chair for Banking and Securities Law at the University of Liechtenstein and also was a
Director of the Center of Business and Corporate Law at Heinrich Heine University Dues-
seldorf in Germany. Dirk is the author of some leading company, securities and banking
law publications both in English and German language, including his latest book The
Alternative Investment Fund Managers Directive - European Regulation of Alternative
Investment Funds, published by WoltersKluwer (2nd edition due in 2015). Dirk has also
advised and contributed to the work of regulators in matters relating to company, secu-
rities and banking law, including, but not limited to the German secretary of justice, the
German secretary of finance, the Liechtenstein government, and the European Commis-
sion. From April 2013 through April 2014 Dirk functioned as independent chairman of the
industry committee that drafted the Best Practice Principles for Governance Research
Providers, the ESMA-sponsored industry code for proxy advisers.
11
Session thmatique 1: Transition vers linclusion financire digitale: quels risques?
Thematic session 1: Transition to digital financial inclusion: what are the risks?

Sarah Canetti a 8 ans dexprience dans la finance inclusive. Elle est actuellement Res-
ponsable des investissements chez ADA, et assure la gestion des portefeuilles asiatique
et africain dun fonds dinvestissement luxembourgeois Luxembourg Microfinance and
Development Fund. Avant cela, Sarah a t responsable de la planification stratgique
MicroCred, une socit dinvestissement spcialise dans le private equity en micro-
finance. Pendant 5 annes, elle y a occup plusieurs postes de cadres intermdiaires
en Amrique latine et en Afrique. Avant cela, Sarah a travaill dans les domaines du
dveloppement et de la microfinance en Afrique du Sud, en Ouganda, au Prou et en
France. Sarah est titulaire dun Master en Finance & Management de lEcole Suprieure
de Commerce et Dveloppement 3A. Sarah a vcu ltranger pendant 5 ans, la fois
Sarah Canetti
en Afrique et en Amrique latine.

Sarah has 8 years of working experience in Inclusive Finance. She is currently the Head
of Investments at ADA, managing the African and Asian portfolios of a Luxembourg in-
vestment fund Luxembourg Microfinance and Development Fund. Previously, Sarah
was Head of Strategic Planning at Microcred, an investment company specialized in pri-
vate equity in Microfinance. During the 5 years she spent at this company, she held sev-
eral middle management positions in its Greenfields in Latin America and Africa. Prior to
that, Sarah worked in the fields of development and microfinance in South Africa, Uganda,
Peru and France. Sarah holds a Master in Finance & Management from the French busi-
ness school: Ecole Suprieure de Commerce et Dveloppement 3A. Sarah lived abroad
for 5 years, both in Africa and Latin America.

Ronald est un professionnel qualifi, gestionnaire de projet et consultant avec 20 ans dex-
prience dans tous les canaux de distribution financiers : succursales, appels, internet et
services financiers numriques. Il a travaill pour la banque internationale nerlandaise
ING pendant 18 ans. La spcialit de Ronald est lapplication pratique des technologies de
linformation, en particulier vis vis les besoins des utilisateurs de linterface : les employs
des institutions financires ainsi que les clients. Depuis quil a rejoint PHB Development
en 2014, Ronald a travaill avec des IMF, des institutions financires et des banques na-
tionales en Rpublique Dmocratique du Congo, au Malawi et aux Pays-Bas. Il a dirig
plusieurs projets portant sur des analyses de capacits organisationnelles, des tudes de
march et sur la gestion de deux pilotes de systme bancaire bas sur un rseau dagents.
Ronald Everts
Dabord, il a dirig un projet pour faciliter lexpansion de Opportunity International (OI) de
la rgion de Kinshasa vers la rgion du Katanga. Au Malawi, Ronald a conseill le res-
ponsable informatique quant la professionnalisation de lorganisation des technologies
de linformation de OI. Plus rcemment, Ronald a valu les projets de lOffice spatial
des Pays-Bas, qui visent diffuser des informations agricoles aux petits exploitants par
le biais de tlphones portables : Green Digital Services. Il a anim des ateliers pour 10
projets slectionns, mettant laccent sur le parcours du client des petits exploitants,
ceux-ci tant les utilisateurs finaux. En Asie, il a travaill sur un pilote de rseau dagents
pour la banque BCEL au Laos, sur laugmentation des capacits de lapplication utilise
par lagent, et effectu un suivi et valuation 360 degrs des oprations de banque
distance. Ronald a une matrise en communication de lUniversit Erasmus de Rotterdam.
Il parle couramment langlais et le nerlandais et parle galement allemand et franais.

Ronald is a knowledgeable project manager and consultant with 20 years of experience

in all financial distribution channels: branches, call, internet and mobile banking / Digital
Financial Services. He worked for the Dutch international ING bank for 18 years. Ronalds
key specialty is the practical application of IT with emphasis on the needs of interface us-
ers: both the employees in the financial institutions as well as the clients. Since joining PHB
Development in 2014, Ronald worked with MFIs, FIs and national Banks in DR Congo,
Malawi and the Netherlands. He led several projects covering organisation capabilities
scans, market studies and management of two pilots agent banking. First he led a project
to facilitate the expansion of Opportunity International from the Kinshasa area into the
Katanga region. In Malawi, Ronald advised the head of IT on the professionalization of
the IT project organization of Opportunity International. More recently, Ronald assessed
projects for the Netherlands Space Office, that aim to distribute agricultural information to
smallholders via the mobile phone: Green Digital Services. He facilitated workshops for 10
selected projects, focusing on the customer journey of the smallholder end user. In Asia,
he advised on the pilot agent banking for the BCEL bank in Laos, on the expansion of the

12
 capabilities of the agent application and conducted a 360 degrees M&E of the branchless
banking operation. Ronald has a Masters in Communication from the Erasmus University
of Rotterdam. He is fluent in English and Dutch and proficient in German and French.

James Onyutta est un expert en microfinance avec une exprience internationale de plus
de 16 ans en Afrique subsaharienne. Il est le chef de la direction de Musoni Kenya Li-
mited, la premire institution de microfinance dans le monde utiliser les paiements mo-
biles pour toutes les transactions. Avant de rejoindre Musoni Kenya Limited en Octobre
2013, il a travaill avec FINCA International dans plusieurs dpartements, principalement
en Finance et Implmentations Systme IT travers ses filiales en Ouganda, en Tanzanie
et au Malawi. Titulaire dun diplme de spcialisation en administration et gestion des
affaires de lUniversit des Martyrs de lOuganda, James est un expert-comptable agr
de ACCA, Royaume-Uni, et expert certifi en gestion des risques de Francfort School of
Finance and Management.
James Onyutta
James Onyutta is a microfinance expert with over 16 years of a multinational work experi-
ence in Sub Saharan Africa. He serves as the Chief Executive Officer of Musoni Kenya
Limited, the first microfinance institution in the world to conduct a 100% cashless opera-
tions. The company leverages on Mobile Money, a paperless and Data Driven model of
operations. Prior to joining Musoni Kenya Limited in October 2013, he worked with FINCA
International in various capacities, mainly in Finance and IT System Implementations
across its affiliates in Uganda, Tanzania and Malawi. He holds a First Class honours de-
gree in Business Administration and Management from Uganda Martyrs University, is a
Certified Chartered Accountant from ACCA, UK and Certified Expert in Risk Management
from Frankfurt School of Finance and Management.

Tidhar Wald mne les relations gouvernementales et les politiques publiques au sein de
la Better Than Cash Alliance, un partenariat hberg par lONU et compos de gouverne-
ments, dentreprises et dorganisations internationales, et ayant pour objectif dacclrer
la transition mondiale de largent liquide vers les paiements numriques afin de stimuler
la croissance inclusive et rduire la pauvret. Au sein de la Better Than Cash Alliance,
Tidhar supervise la sensibilisation des gouvernements, des entreprises et des organi-
sations internationales afin quils sengagent numriser les paiements et travailler
ensemble pour construire des cosystmes nationaux pour les paiements numriques.
Tidhar participe rgulirement des runions du G20 au nom de lAlliance, dans le cadre
du Partenariat mondial pour linclusion financire et gre les relations stratgiques de
Tidhar Wald
lAlliance avec les gouvernements donateurs et les organisations multilatrales. Avant de
rejoindre la Better Than Cash Alliance, Tidhar a occup des postes dans les affaires poli-
tiques et des relations gouvernementales pendant plus de dix ans, notamment lONU,
lOrganisation de coopration et de dveloppement conomiques (OCDE) et Oxfam
International. Tidhar est diplm de lUniversit de la Sorbonne de Paris et est titulaire
dune matrise en politique publique et affaires internationales de la Harvard Universitys
Kennedy School of Government.

Tidhar Wald leads the Government Relations and Public Policy at the Better Than Cash
Alliance, a UN-housed partnership of governments, companies and international organi-
zations that accelerates the global transition from cash to digital payments in order to
drive inclusive growth and reduce poverty. At Better Than Cash Alliance, Tidhar oversees
the outreach to governments, companies and international organizations towards their
commitment to digitize payments and work together to build inclusive digital payments
eco-systems in countries. Tidhar also participates regularly on behalf of the Alliance at
the G20 meetings, under the Global Partnership for Financial Inclusion and manages the
strategic relationships of the Alliance with donor governments and multilateral organiza-
tions. Prior to the Better Than Cash Alliance, Tidhar held positions in political affairs and
government relations for over a decade, including at the United Nations, the Organization
for Economic Cooperation and Development (OECD) and Oxfam International. Tidhar
is a graduate of Sorbonne University of Paris and holds an Masters in public policy and
international affairs from Harvard Universitys Kennedy School of Government.

13
Session thmatique 2 : La technologie au service du renforcement des capacits en finance inclusive
Thematic session 2: Technology for capacity building in inclusive finance

Juana Ramrez travaille comme charge de projets senior au sein de lunit Recherche
et Dveloppement de ADA, qui promeut linclusion financire dans les pays en dve-
loppement. Elle est responsable de la coordination de projets de recherche et dv-
nements de recherche-action cibls sur la microfinance verte, le secteur rural et linno-
vation, et la mesure de la performance sociale des fournisseurs de services financiers.
Dans le cadre du dveloppement de partenariats avec des universits et centres de re-
cherche, Juana est actuellement implique dans un module de formation sur le finance-
ment des chanes de valeurs agricoles avec la FAO.

Juana Ramrez works as Senior Project Officer within the Research and Development
Juana Ramrez Unit at ADA, promoting financial inclusion in developing countries. She is responsible
for coordinating research projects and action research events focused on green micro-
finance, rural outreach and innovation and measuring financial service providers (FSP)
social performance. In the framework of developing partnerships with universities and
research centres, Juana is currently involved in delivering a training module on Agriculture
Value Chain Finance with the FAO.

Mohamed Attanda est titulaire dun Master en Business Administration (MBA) Option Glo-
bal Studies & Finances (Southern New Hampshire University) et dun Bachelor Degree
en Banque et Finance de lUniversit du Ghana (Legon). Il dispose de 9 ans dexprience
dans la microfinance. En 2013, Mohamed a particip la formation de Boulder Institute
of Microfinance et sest spcialis en Management dIMF. Il a organis et suivi plusieurs
autres formations nationales et internationales dans la microfinance. Il est formateur en
ducation financire et en gestion des activits gnratrices de revenus, gestion du crdit
et matrise des impays, performance sociale. Mohamed Attanda intervient aussi lUni-
versit Catholique de lAfrique de lOuest au Togo comme formateur dans le programme
de master en microfinance.
Mohamed Attanda
En janvier 2014, il est devenu le Directeur excutif du MAIN (Microfinance African Insti-
tutions Network), un rseau panafricain compos de 80 membres dans 22 pays, aprs
avoir t charg de Programme pour lAfrique francophone de 2008 2013.

Avant de rejoindre le MAIN, Mohamed Attanda a travaill dans le secteur bancaire (Eco-
bank et Ghana Commercial Bank) et aussi pour une organisation de dveloppement
(Heritage United Way) New Hampshire aux Etats-Unis.

Mohamed Attanda holds a Master in Business Administration (MBA) Option Global Stud-
ies & Finance (Southern New Hampshire University) and a Bachelor Degree in Banking
and Finance from the University of Ghana (Legon). He has 9 years of experience in
microfinance.

In 2013, Mohamed was involved in a training at the Boulder Institute of Microfinance,

specializing in Management of MFIs. He organized and attended several other national
and international training courses in microfinance. He is also a trainer on financial edu-
cation modules and management of income-generating activities, credit management
and control of delinquency and social performance. Mohamed Attanda also works at the
lUniversit Catholique de lAfrique de lOuest in Togo as a trainer in the microfinance
master program.

Since January 2014, he is the Executive Director of the MAIN (Microfinance African Insti-
tutions Network), a pan-African and powerful network on the African continent composed
by 80 members in 22 countries, after being the network Francophone Africa Programme
Manager from 2008 to 2013.

Before joining MAIN, Mohamed Attanda has had experiences in the banking sector (Eco-
bank and Ghana Commercial Bank) and also in a development organization (Heritage
United Way) in New Hampshire, USA.

14
 Paul Surreaux est charg de projets dappui technique aux IMF chez ADA aprs avoir t
charg dinvestissements pendant 7 ans, spcialis dans les marchs dAmrique latine.
Il est formateur certifi en analyse de la performance financire et sociale, notamment
pour la Microfact Factsheet et le simulateur SIMFI. Paul est titulaire dun Master in Busi-
ness and Administration du IMIP-MBA Institute Paris et dun Master en Microfinance de
la Solvay Business School Bruxelles (Programme Europen de Microfinance).

Paul Surreaux is Project Officer at ADA after being an Investment Officer at ADA for 7
years, specializing in technical assistance to MFIs and acquiring an extensive knowledge
of the Latin American markets. He is a certified trainer in financial and social performance
Paul Surreaux analysis, including the Microfact Factsheet and the SIMFI simulator. Paul holds a Mas-
ter in Business and Administration from the IMIP-MBA Institute in Paris and a Master
in Microfinance from the Solvay Business School in Brussels (European Microfinance
Programme).

M. Khang Vu Tien a 42 ans dexprience professionnelle dans lindustrie spatiale par

satellite. Parmi dautres sujets dingnierie, il a particip au dbut des annes 1990 au
dploiement dinternet dans le secteur de larospatiale. SES au Luxembourg, il a mis
en place et dirig le service internet par satellite pour le grand public ASTRAnet en 2002.
Depuis sa retraite en 2015, il sexerce activement aux technologies blockchain et sint-
resse comment la micro-finance peut en bnficier. Il est galement CTO de Bitbank,
une start-up luxembourgeoise spcialise en blockchain.

Mr. Khang Vu Tien had 42 years of professional experience in the satellite space industry.
Among other engineering topics, he participated in the early 1990s to deploy Internet in
Vu Tien Khang the aerospace sector. At SES in Luxembourg, he implemented and headed the consumer
satellite Internet service ASTRAnet in 2002. Since his retirement in 2015, he practices
actively blockchain technologies and is interested how micro-finance may benefit from it.
He is also CTO of Bitbank, a luxembourgish blockchain start-up.

15
 Joyce C. Murithi est responsable dans le domaine de la Banque et Finance Inclusive, avec
une comprhension perspicace du secteur financier dans divers marchs en Afrique. Elle
dtient une vaste exprience dans les services financiers numriques, le dveloppement
de produits financiers, la formulation de stratgies dentreprises et de commercialisation
de produits, la transformation dIMF et le crdit. Joyce a galement men de nombreuses
tudes de march au Kenya, au Ghana, en Tanzanie, au Nigeria et au Malawi pour des
institutions financires, des oprateurs de rseaux mobiles et des fournisseurs non fi-
nanciers, y compris des ONG. Ses autres domaines dintrt sont le renforcement des
capacits, la gestion responsable de la performance sociale et financire (SPM), et les
services financiers inclusifs pour les jeunes.
Joyce C. Murithi
Avant de rejoindre MicroSave, Joyce a travaill pendant plus de 6 ans au sein de la Kenya
Women Microfinance Bank (KWMB), une institution de microfinance de premier plan o
elle a dirig des quipes travaillant sur lamlioration de la qualit du portefeuille, la crois-
sance du portefeuille, la mobilisation de lpargne et lefficacit globale des oprations
des succursales. Joyce est titulaire dune double licence en marketing et en administra-
tion des affaires de lUniversit Daystar, Kenya et a termin son parcours pour un MBA en
entrepreneuriat. Elle parle couramment anglais et swahili.

Joyce C. Murithi is a Manager in the Inclusive Finance and Banking domain with insightful
understanding of the financial sector in various markets in Africa. She holds extensive ex-
perience in digital financial services, financial product development, corporate and prod-
uct marketing strategies formulation, transformation of MFIs and credit. Joyce has also
conducted numerous market researches in Kenya, Ghana, Tanzania, Nigeria and Malawi
for financial institutions, mobile network operators and non-financial providers including
NGOs. Her other areas of interest are in capacity building, responsible finance/social
performance management (SPM), and youth inclusive financial services.

Before joining MicroSave, Joyce worked for over 6 years with Kenya Women Microfi-
nance Bank (KWMB), a leading microfinance institution where she led teams that focused
on improving portfolio quality, portfolio growth, mobilizing deposits and overall efficiency
of branch operations. Joyce holds a double Bachelors degree in Marketing and Business
Administration from Daystar University, Kenya and has completed her coursework for an
MBA in Entrepreneurship. She is proficient in English and Swahili.

16
Session thmatique 3 : Quelle rglementation pour des services financiers digitaux inclusifs ?
Thematic session 3: How to regulate inclusive digital financial services?

Shariq Nisar est professeur au Rizvi Institute of Management Studies & Research. Il est
galement professeur adjoint lITM Business School, Mumbai, o il a dabord mis en
place le premier Centre for Alternative Finance dInde. Avant son affectation actuelle,
Shariq a travaill la Harvard Law School, en tant que Senior Visiting Fellow. Shariq a
pass plus de 15 ans dans lindustrie indienne des finances, travaillant sur le dveloppe-
ment de produits et services financiers qui cherchent amliorer linclusion financire et
augmenter les investissements dans des secteurs socialement responsables. Il a t
invit faire une prsentation devant le Comit spcial du Parlement indien au cours
de la discussion sur lInsurance Amendement Bill 2015. Il est troitement associ aux
activits de microfinance et de micro-assurance en Inde et dtient des positions dans les
Shariq Nisar
conseils dadministration de nombreuses entreprises indiennes.

Shariq est membre acadmique du comit de pilotage de la International Cooperative

Mutual Insurance Federation (ICMIF), Royaume-Uni et membre acadmique du conseil
du Asean Institute of Insurance and Risk Management (AIIRM), en Inde. Il est galement
associ au National Occupation Standards Committee of the BFSI Sector Skill du Natio-
nal Skill Development Council dInde. Shariq a obtenu un doctorat en conomie de la
Aligarh Muslim University, en Inde.

Shariq Nisar is Professor at Rizvi Institute of Management Studies & Research. He is

also Adjunct Professor at ITM Business School, Mumbai, where he has setup Indias
first Center for Alternative Finance. Prior to his current assignment Shariq worked at the
Harvard Law School, as Senior Visiting Fellow. Shariq has spent more than a decade
and a half in Indian finance industry developing financial products and services that seek
to improve financial inclusion and increased investment in socially responsible sectors.
He was invited to make a presentation before the Select Committee of Indian Parliament
during the discussion on Insurance Amendment Bill 2015. He is closely associated with
microfinance and micro-insurance activities in India and holds board positions at many
Indian companies.

Shariq is Academic Steering Committee Member of the International Cooperative Mutual

Insurance Federation (ICMIF), UK and Academic Council Member of the Asean Institute
of Insurance and Risk Management (AIIRM), India. He is also associated with National
Occupation Standards Committee of the BFSI Sector Skill of the National Skill Develop-
ment Council of India. Shariq received PhD in Economics from Aligarh Muslim University,
India.

Jean-Marc Goy est avocat pour les affaires internationales de la Commission de Surveil-
lance du Secteur Financier (CSSF), lautorit luxembourgeoise de surveillance du secteur
financier, o il est charg dassurer la communication et les relations avec les autorits
de contrle trangres, en particulier dans le domaine de la gestion des investissements.

Il reprsente la CSSF dans un certain nombre de forums internationaux, tels que le

European Securities and Markets Authority (ESMA) Investment Management Standing
Committee et ses sous-groupes, lInternational Organization of Securities Commissions
(IOSCO) et le Enlarged Contact Group. Il enseigne lUniversit du Luxembourg et il est
le vice-prsident du conseil dadministration de lInstitut luxembourgeois de la recherche
Jean-Marc Goy socioconomique (Liser).

Avant de se joindre la CSSF en 1998, Jean-Marc a travaill quelques annes comme

avocat pour un cabinet davocats luxembourgeois. Il a tudi le droit lUniversit de
Montpellier (France), o il a obtenu une matrise en droit et un diplme de troisime cycle.
Outre le luxembourgeois, qui est sa langue maternelle, il parle franais, allemand, anglais
et espagnol.

Jean-Marc Goy is the Counsel for International Affairs of the Commission de Surveillance
du Secteur Financier (CSSF), the Luxembourg Supervisory Authority of the Financial
Sector, where he is in charge of ensuring the communication and relations with foreign
Supervisory Authorities, in particular in the field of investment management.

17
 He is representing the CSSF within a number of international forums, such as the Euro-
pean Securities and Markets Authority (ESMA) Investment Management Standing Com-
mittee and its Sub Groups, the International Organization of Securities Commissions
(IOSCO) and the Enlarged Contact Group.

He lectures at the University of Luxembourg and he is the Vice President of the Board of
the Luxembourg Institute of Socio Economic Research (LISER). Before joining the CSSF
in 1998, Jean-Marc worked a couple of years as an attorney at law for a Luxembourg
law firm. He has studied law at the University of Montpellier (France), where he earned a
Master of Laws degree and a postgraduate degree. Besides Luxembourgish, which is his
mother tongue, he speaks French, German, English and Spanish.

Marc Mouton est Associ au sein du dpartement Services bancaires et financiers du

cabinet davocat Arendt & Medernach. Il conseille les institutions financires telles que
les banques, les entreprises dinvestissement, les tablissements de paiement et tablis-
sements de monnaie lectronique. Il est expert en matire de rglementation financire,
de fusions et acquisitions dans le secteur financier, de contentieux financier et de droit
bancaire gnral. Marc se spcialise davantage dans les secteurs mergents tels que
les fintech et la numrisation des services de paiement et aide la fois les nouveaux
arrivants sur le march et les institutions financires tablies.

Il donne des conseils sur un grand nombre de sujets, y compris sur les exigences dau-
Marc Mouton torisation, les exigences de gouvernance et dorganisation applicables aux institutions
financires, les rgles de conduite (y compris la directive MiFID), lexternalisation des
arrangements, les lois et rglements relatifs la lutte contre le blanchiment dargent et la
lutte contre le financement du terrorisme (AML /CFT), les rgles applicables aux services
de paiement (y compris PSD), les exigences de fonds propres (y compris CRD/CRR), les
exigences de confidentialit des donnes, ainsi que toutes les questions ncessitant un
contact avec les autorits de contrle du secteur financier.

Lexpertise de Marc comprend galement le traitement des cas de litiges et de rclama-

tions des clients en matire de services financiers. Il est membre du barreau de Luxem-
bourg depuis 2006. Marc Mouton est titulaire dune matrise en droit de lUniversit Libre
de Bruxelles (Belgique), ainsi que dune matrise en droit (LL.M.) du University College
London (Royaume-Uni).

Marc Mouton is a Partner in the Banking & Financial Services practice of the lawyer firm
Arendt & Medernach. He advises financial institutions such as banks, investment firms,
payment institutions and electronic money institutions. He is an expert in financial regula-
tory matters, mergers and acquisitions in the financial sector, financial litigation and gen-
eral banking law. Marc further specialises in emerging sectors such as Fintech and the
digitalisation of payment services and assists both new market entrants and established
financial institutions.

He advises on a large number of subjects, including authorization requirements, organi-

sational and governance requirements applying to financial institutions, rules of conduct
(including MiFID), outsourcing arrangements, laws and regulations relating to anti-money
laundering and combating the financing of terrorism (AML/CFT), rules applying to pay-
ment services (including PSD), capital requirements (including CRD/CRR), data confiden-
tiality requirements as well as any matters requiring contact with the supervisory authori-
ties of the financial sector.

Marcs expertise also includes the handling of litigation cases and customer claims relat-
ing to financial services. He has been a member of the Luxembourg Bar since 2006. Marc
Mouton holds a Masters degree in law from the Universit Libre de Bruxelles (Belgium)
as well as a Master of Laws degree (LL.M.) from University College London (U.K.).

18
Session thmatique 4 :IMF, oprateurs mobiles et FinTech: collaboration ou comptition?
Thematic session 4: MFIs, mobile operators and FinTechs: collaboration or competition?

Alexa est consultante avec une expertise particulire dans les paiements mobiles, les
rseaux dagents et les envois de fonds de migrants. Depuis quelle a rejoint PHB Deve-
lopment en 2012, Alexa a dmontr ses comptences dans diverses tudes de march,
dans la conception de produits financiers lis aux envois de fonds pour les IMF et a eu
une exprience pratique dans le dveloppement de stratgie, dploiement et formation
en banque distance et argent mobile pour les IMF.

Entre autres diffrents projets, Alexa planifi et excut une tude de march, finance
par ADA pour lIMF PAMECAS avec des migrants sngalais en Espagne, se concentrant
sur leur comportement financier et leurs besoins et a particip un plan de dveloppe-
Alexandra Sanchez ment de produits de transfert de fonds afin daugmenter et de soutenir les besoins en
pargne et crdit des migrants sngalais en Espagne. Elle a galement contribu la
cration et au dploiement dune stratgie de banque organise selon un rseau dagent
pour FINCA Tanzanie, en mettant laccent sur les processus impacts par ce nouveau
canal et la formation du personnel, des agents et des clients. Elle a galement dvelopp
du matriel de formation pour Womens World Bank, pour une banque au Malawi en train
de mettre en place de largent mobile. Avant de rejoindre PHB Development, Alexa a
travaill avec Microfinance International Corporation (MFIC) Washington DC, quelle a
rejoint en 2009.

Alexa est titulaire dune matrise en relations internationales de la Universit Cattolica del
Sacro Cuore de Milan. Ses langues maternelles sont langlais et lespagnol et elle parle
couramment le franais et litalien.

Alexa is an insightful consultant with expertise in mobile payments, agent banking and
remittances. Since joining PHB Development in 2012, Alexa has demonstrated her skills
in various market studies, designing financial products for MFIs linked to remittances and
has had hands-on experience in developing mobile money/branchless banking strategy,
roll-out and training for MFIs.

Among various projects, Alexa planned and executed a market research study, funded by
ADA for the MFI PAMECAS, with Senegalese migrants in Spain focusing on their financial
behaviour and needs and participated in a remittance-linked product development plan
to increase and support the savings and credit needs of Senegalese migrants in Spain.
She also assisted in the creation of an agent banking strategy and roll-out for FINCA
Tanzania, focusing in particular on the processes impacted by the new channel and the
training of staff, agents and clients. And she furthermore developed training material for
Womens World Bank for a bank in Malawi rolling out Mobile money. Alexa has previous
experience with Microfinance International Corporation (MFIC) in Washington DC, which
she joined in 2009.

Alexa holds a Master Degree in International Relations from the Universit Cattolica del
Sacro Cuore in Milan. She speaks native English, native Spanish, fluent French and Italian.

Devyani Parameshwar est une gestionnaire de dveloppement de produit pour M-Pesa/

Vodafone. Avec les quipes en Afrique et en Asie, Elle travaille sur la stratgie commer-
ciale de M-Pesa, en mettant un accent sur lentreprise et le service financier. Avant M-
Pesa, Devyani a travaill sur linclusion financire et sur les modles dentreprise sociale
base en Inde avec la SFI et au Intellecap. Devyani a un MBA de la London Business
School et un double diplme en physique et en relations internationales de Wellesley
College aux tats-Unis.

Devyani Parameshwar is a Principal Product Development Manager for M-Pesa at the

Vodafone Group. Alongside teams in Africa and Asia, she works on M-Pesas commercial
Devyani Parameshwar strategy with a focus on the enterprise and financial service proposition. Prior to M-Pesa,
Devyani worked on financial inclusion and social enterprise models based in India with
the IFC and at Intellecap. Devyani has an MBA from London Business School and a
double degree in Physics and International Relations from Wellesley College in the US.

19
 Athu Karume est responsable des oprations de dveloppement des affaires de First
Access en Afrique. Avec plus de 10 ans dexprience en dveloppement stratgique de
lentreprise, Athu a co-fond Infinit Group Ltd., une entreprise de technologie de linforma-
tion et de conseil de march Dar es Salaam, o il a jou un rle cl dans la dfinition de
la stratgie de lentreprise, la croissance des revenus et la construction dalliances dans
le monde entier.

Avant son retour en Tanzanie, Athu a gravi les chelons pendant huit ans chez Thomson
Reuters comme Directeur Corporate Advisory, grant son travail de conseil en entreprise
dans le bureau de Bruxelles et fournissant des renseignements sur le march europen
Athu Karume des socits clientes amricaines.

Profondment engag pour le bnfice de sa communaut, Athu a organis de nombreux

vnements philanthropiques pour les populations locales en Tanzanie et Zanzibar. Il
a galement plusieurs annes dexprience professionnelle et acadmique Bruxelles,
Londres, New York et Boston. Athu est titulaire dun Bachelor of Science in International
Business de la Northeastern University et un certificat dtudes suprieures en commerce
multinational et gestion financire de lUniversit de Boston.

Athu Karume is responsible for First Access business development operations in Africa.
With over a decade of strategic business development experience, Athu co-founded Infinit
Group Ltd., an IT and market advisory services firm in Dar es Salaam, where he played a key
role in defining the companys strategy, growing revenues and building alliances worldwide.

Prior to his return to Tanzania, Athu rose through the ranks for eight years at Thomson
Reuters as a Corporate Advisory Director, heading its Corporate Advisory Business in
the Brussels office and providing European market intelligence to US corporate clients.

Deeply committed to giving back to his community, Athu has organized charity events for
local populations in Tanzania and Zanzibar. He has multiple years of professional and
academic experience in Brussels, London, New York and Boston. Athu holds a Bachelor
of Science in International Business from Northeastern University and a Graduate Certifi-
cate in Multinational Business and Financial Management from Boston University.

Au sein de lquipe des Global Operations, Helen est responsable du dveloppement

et de la planification des initiatives de services financiers digitaux (SFD) de la FINCA.
Helen dveloppe de nouveaux partenariats stratgiques pour des SFD, value les inves-
tissements potentiels dans de nouveaux canaux de distribution et services numriques,
et formule des stratgies de mise en uvre de SFD en ligne avec la stratgie com-
merciale globale de la FINCA. Avant ce rle, Helen tait analyste rgionale et gestion-
naire rgionale des finances pour lAfrique pendant 3 ans, o elle tait responsable de
la budgtisation, lanalyse et le reporting de la performance oprationnelle et financire
pour la rgion Afrique, et a galement soutenu les fonctions de lALCO (Asset/Liability
Committee), de trsorerie et daudit. Avant FINCA, Helen a travaill pendant 7 ans dans
Helen Lin
le secteur de la banque dinvestissement et du private equity, dont deux ans en Chine
dans lquipe fondatrice dun nouveau fonds de private equity ax sur des placements
en capital de croissance dans la Grande Chine. Elle a galement pass un an comme
professeur bnvole dans les les Marshall travers le Harvard Institute of International
Development (WorldTeach).

Helen est titulaire dun MBA de lINSEAD et titulaire dun baccalaurat en administration
des affaires de lUniversit du Texas Austin. Elle parle le mandarin et le franais et aime
pratiquer le swahili.

As part of the global Operations team, Helen is responsible for the development and
planning of FINCAs DFS initiatives. Helen develops new strategic partnerships for DFS,
evaluates potential investments in new delivery channels and digital services, and for-
mulates DFS implementation strategies in line with FINCAs overall business strategy.
Prior to this role, Helen was the Regional Analyst and acting Regional Finance Manager
for Africa for 3 years, where she was responsible for budgeting, analysis and reporting of

20
 operational and financial performance for the Africa region, and also supported ALCO,
Treasury and Audit functions. Before FINCA, Helen worked for 7 years in Investment
Banking and Private Equity, including two years in China as part of the founding team
launching a new private equity fund focused on growth equity investments in Greater
China. She also spent a year as a volunteer teacher in the Marshall Islands through the
Harvard Institute of International Development (WorldTeach).

Helen holds an MBA from INSEAD and a Bachelors Degree in Business Administration
from the University of Texas at Austin. She speaks Mandarin and French and enjoys
practicing Swahili.

Bas Addis-Abeba, en Ethiopie, Thierry est co-fondateur du M-BIRR Group, initiateur du

service de Mobile Money M-BIRR en Ethiopie, projet commenc en 2009 avec les 5 plus
grandes institutions de microfinance thiopiennes.

Avant cette aventure, Thierry tait le directeur gnral du groupe KTF, une maison fran-
aise/irlandaise dinvestissement fournissant des produits et services financiers franais
aux investisseurs irlandais.

Thierry a une vaste exprience internationale dans les ventes et le marketing et le dve-
loppement des entreprises (26 ans). Depuis 20 ans, il a occup des postes suprieurs
Thierry Artaud dans lindustrie des tlcommunications o il a travaill avec des oprateurs de tlcom-
munications, fixes et mobiles.

Thierry est titulaire dun Master en innovation scientifique et dun MBA de lUniversit de
Nancy.

Based in Addis Ababa, Ethiopia, Thierry is a co-founder of the M-BIRR Group, initiator of
the M-BIRR Mobile Money Service in Ethiopia, project started in 2009 with the 5 largest
Ethiopian Microfinance Institutions.

Prior to this venture, Thierry was the managing director of the KTF Group, a French/Irish
investment house providing French financial products & services to Irish investors.

Thierry has a broad international experience in sales and marketing and business de-
velopment (26 years). For 20 years he held senior positions in the telecommunication
industry where he dealt with telecom operators, fixed and mobile.

Thierry has a masters degree in scientific innovation and an MBA from the University of
Nancy.

21
22
Lagenda de la microfinance
The microfinance agenda

Semaine europenne de la microfinance 2016

European Microfinance Week 2016
Du 16 au 18 novembre 2016 / 16th - 18th November 2016
Luxembourg

7e prix europen de la microfinance

7th European Microfinance Award
17 novembre 2016 / 17th November 2016
Luxembourg

Microfinance Lunch Break organized by BRS

13 dcembre 2016 / 13th December 2016
Bruxelles

Midi de la microfinance et de linclusion

financire
14 dcembre 2016 / 14th December 2016
Luxembourg

Avec le soutien de

Sous le Haut Patronage de S.A.R.

la Grande-Duchesse Maria Teresa de Luxembourg

ADA asbl, 39, rue Glesener, L-1631 Luxembourg, Tl.: +352 45 68 68 1