a fortiori analysis

a piece rate system

Aberbach Joel D.
acceptance theory of authority
accidental sampling
accountability
accountable management
acculturation learning
achievement-oriented behavior
across boundary governance
act-deontology theory
action learning
action research
action science
action theory approach
act-utilitarianism theory
ad hoc group
ad hoc organization
Adams J. Stacy
adaptive and maintenance

mechanism
adaptive learning
additional budget
additional pay
additive social welfare

function
adequacy criterion
adhocracy
administocracy
administration state
administrative adjudication
administrative behavior
() administrative class
administrative culture
administrative decision-

making theory
administrative development
administrative discretion
administrative effectiveness
administrative efficiency
 administrative ethics
administrative feasibility
administrative idealist
administrative inertia
administrative innovation
administrative justice
administrative law
administrative man
administrative management

school
administrative myth
administrative neutrality
administrative operability
administrative performance
administrative power
administrative principle
Administrative Procedure Act
1946
of 1946
administrative productivity
administrative rationalist
administrative realist
administrative reform
administrative renovation
administrative responsibility
administrative rulemarking
administrative rules
administrative science
Administrative Science

Quarterly (ASQ)
administrative self-regulation
administrative tribunal
advalorem duty
adversary procedure
adverse selection
Advisory Commission on
Intergovernmental Relation
(ACIR)
advisory council
advocacy administration
advocacy coalition
 advocacy policy
affiliated unit of budget
affirmative action policy
after service
age discrimination
Age Discrimination in

Employment Act (ADEA)

21 Ageda 21
agency
agenda manipulation
agenda setting
aggregation of interests
aging society
Alderfer Clayton P.
alienation
alliance
Allison Graham T. 1940~
allocation of duties
allocative efficiency
Almond Gabriel A. 1911~2002
alternate work location
alternate work schedule
alternative dispute resolution

(ADR)
alternatives
altruism
amateur generalist
American Enterprise Institute

(AEI)
American Federation of
Government Employees
(AFGE)
American Management

Association (AMA)
American Society for Public

Administration (ASPA)
Americans with Disabilities

Act (ADA)
analogous formulation
analycentric argument
 analycentric perspective
Analytical Hierarchy Process

(AHP)
Anderson James E.
anti-foundationalism
anti-governmentalism
anti-intellectualism
antitrust policy
Appleby Paul H. 1891~1963
appraisal
apprenticeship training
approach-approach conflict
approach-avoidance conflict
appropriateness criterion
appropriation
approximation
arbitration
Arendt Hannah 1906~1975
Argyris Chris 1923~
Arrow paradox
Arrow Kenneth J. 1921~
Arrow's general possibility

theorem
artificial intelligence (AI)
Asia-Pacific Economic

Cooperation (APEC )
assessed value
assessment center method
asset risk classification
assignment of responsibility
associated population
Association for Policy

Analysis and Management

Association of South East

Asian Nations (ASEAN )

assumption
assumption alanalysis
attentive public
auctioned monopoly
 audit system
auditing
auditor
auditor general
authoritarian personality
authoritarianism
authoritative argument
authority
authority fragmentation
authority of confidence
authority of identification
authority of legitimacy
authority of sanction
authorization
autonomy
average tax rate
avoidance-avoidance conflict
background investigation
backward mapping
Balanced Budget and

Emergency Deficit Control

Act
balanced score card (BSC)
banishing bureaucracy
bankruptcy of bureaucracy
bar charts
Barnard Chester I. 1886~1961
base pay
Bass Bernard M. 1925~
Baumol William J. 1922~
Baumol's disease
before service
before-and-after design
behavioral approach
behavioral intention
behavioral method
behavioral school
behavioral science
behavioral study approach
behavioralism
 behaviorally anchored rating

scales (BARS)
behaviorally observation scale

(BOS)
belief system
belongingness; sense of

belonging
benchmark position
benchmarking
benchmarking management
bend over here it comes again

(BOHICA)
benefit incidence
benefit principle of taxation
benefit-cost ratio
benevolent autocracy
Bennis Warren G. 1925~
bequest effect
besonderes Gewaltverhltnis
beyond self-interest
beyond syndication
big government
bill
binary logic
black box
Blacksburg Manifesto
Blacksburg perspective
Blake Robert R. 1918~2004
Blanchard Kenneth H.
block grants
blue-collar worker
body language
bonus
boss-centered leadership
bottom-up model
boundary
boundaryless organization
boundary-spanning

management
bounded rationality
Bozeman Barry
 brainstorming
break-even point
BRIC (Brazil Russia
India China)
broad banding
Brookings Institute
Brownlow Commission
Buchanan James M. 1919~
budget approval
budget constraint
budget deferral
Budget Enforcement Act
budget implementation
budget maximizing
budget preparation
budget reform
budgetary policy
-- build-operate-transfer (BOT)
-- build-own-operate (BOO)
-- build-transfer-operate (BTO)
bulk budgeting
Bureau of Labor Statistics
Bureau of Personnel

Administration
bureaucracy
bureaucratic entrepreneur
bureaucratic failure
bureaucratic imperialism
bureaucratic inertia
bureaucratic model
bureaucratic politician
bureaucratic politics
bureaucratic process model
bureaucratic sabotage
bureaucratic structure
bureaucratization
bureaupathology
Burns Tom 1913~2001
Bush George W. 1946~
 business administration
business to business (B2B)
business to customer (B2C)
butterfly effect
buttom-up policy

implementation
buyer-driven e-marketplace
cafeteria benefit plan
Caiden Gerald E.
calculated risk
calculative federalism
call center
campus recruitment
capital budgeting
capital expenditure & current

expenditure
capital gains tax
capital intensive
capital management
capital market
capital revenues & current

revenues
capitalist market system
capitation fee
captive agency
career anchor
career civil servant
career civil service
career development theory
career plateau
careerism
Carnegie Foundation
cartel
Carter Jimmy E. 1924~
case study
cash flow
cash flow tax
catalytic leadership
catastrophe methodology
catch-22 situation
 categorical forecasting
categorical grants
causal map
causal modeling
centralization
centralized recruitment
centralized selection
centrelink
chain of command
change agent
change management
channel planning management
chaos theory
charisma
charismatic authority
charismatic domination
charismatic leadership
charitable sector
check and balance
check list
checklist appraisal
chief administrative officer

(CAO)
chief executive officer (CEO)
chief information officer

(CIO)
chief knowledge officer

(CKO)
China Lake Demonstration

Project
Chirac Jacques 1932~
Citizen Advisory Committee
citizen conscience; citizenry
citizen jury
citizen participation
citizen's board
Citizen's Charter
citizenship
city manager
civic culture
Civicl Service Reform Act

(CSRA)
Civil Rights Act
 civil rights movement
civil servant
Civil Servant Association Act
Civil Servant Leave

Regulations
Civil Servant Responsibility

Entrustment Act
Civil Servant Work Act
civil service
Civil Service Act
Civil Service Commission
Civil Service Discipline Act
Civil Service Employment Act
Civil Service Performance

Rating Act
Civil Service Promotion Act
Civil Service Protection and

Training Commission
civil service system
civil society
classical decision-making

model
classical time-series analysis
Classification Act
classificational analysis
classificational argument
() clerical class
clientele
clientele effect
Clinton Bill 1946~
closed loop system
closed system
cluster forecasting
cluster sampling
coaching
coalition
coalition strategy
Coase theorem
Coasian market solution
code of ethics
coercive organization
 coercive power
cognitive approach
cognitive development
cognitive interest
cognitive map
cognitive theory
co-governance
Cold War
Coleman Report
collaborative commerce
collaborative management
collective bargaining
collective goods
collective rationality
commission plan
commodity egalitarianism
Common Cause
common sense government
common-weal organization
communication distortion
communication process
communication protocol
communication system
communicative governance
communist totalitarian regime
communitarian governance
communitarianism
community citizen
community citizen governance

model
Community Development

Block Grant (CDBG)

community empowerment
community forum
community governance
community network
community organization
community pratitioner
Comparability Act
 comparable worth
comparative approach
comparative case study
comparative method
comparative need
comparative public policy
comparative risk assessment
comparative study approach
compensation
competence
competency trap
competitive federalism
competitive tendering
compliance
comprehensive evaluation
comprehensive planning
comprehensive rationality
comprehensive rationality

model
compressed workweek
compromise strategy
compulsory competitive

tendering
computer-aided design
computerization
concentrate payment
concentrated federalism
concentric organization chart
conceptual framework
conceptual knowledge
conceptual skill
conciliation agreement
concurrent validity
confederation
confidence interval
confidence level
conflict and bargaining model

conflict federalism
conflict management
conflict of interest
confounding factor
 congestibility
Congressional Budget and

Impoundment Control Act

Congressional Budget Office
congressional committees
congressional oversight
Congressional Research

Service
congressional veto
connection power
connoisseurship evaluation
consensus and coalition

building
consensus politics
consent decree
conservatism
conservative government
conservative party
consociated organizational

model
constituency relationship
construct validation
constructed control
constructionism
consultation strategy
consumer surplus
consumerism
containment policy
content analysis
content validity
context
contingency approach
contingency leadership theory
contingency theory
contingent worker
continuing education
continuous reinforcement
contract in
contract management
contract negotiation
contract out
contrapreneurship
 control group
control strategy
controlled experimentation
controlled feedback
conventional Delphi
conversion process
Cooper Terry L. 1938~
cooperative federalism
cooptation
coproduction
coproduction of service
core budget
core competence
core employee
core need
core strategy
core time
corporate governance
corporate pluralism
corporatism
correlation coefficient
correlational analysis
cost-benefit analysis
cost-benefit ratio
cost-effectiveness analysis
cost-of-living allowance
Council of Economic Advisers

Council on Foreign Relations

council-manager system
countintuitive
country club management
cow sociology
creative chaos
creative destruction
creative federalism
creative formulation
creative synthesis
credit budget
crisis management
 crisis planning system
crisis sensing system
crisis training system
criterion
criterion validity
critical evaluation
critical incident
critical multiplism
critical path method (CPM)
critical perspective
critical rationalism
critical realism
critical theory
cross training
cross-functional team (CFT)
cross-impact analysis
cross-sectional study approach
cross-sectional survey
crowding-out effect
Crozier Michel J. 1922~
culture transition management
customer acquisition
customer relationship

management (CRM)
customer retention
customer satisfaction
customer service
customer strategy
customer to business (C2B)
customer to customer (C2C)
customer-driven government
customer-driven organization
customization
customs bureau
cutback management
cyber democracy; digital

democracy
cybernetics
cyberspace
 cynicism
Dahl Robert A. 1915~
dangerous fallacy
data analysis
data base
data collection
data exchange gateway
data mart
data mining
data processing center
data sources
data transformation
data warehouse
database management system
debt management
debureaucratization
decentralization
decentralized recruitment
decentralized selection
deception strategy
decision agenda
decision analysis
decision making
decision making theory
decision package
decision path
decision point
decision situation
decision support system (DSS)

decision tree
decision unit
decision-making interface
decision-making process
decision-theoretic evaluation
declarative knowledge
declining marginal utility
deconcentration
decrementalism
deductible
 deduction
deductive approach
deductive causal analysis
defense mechanism
deferred cash
deficiency need
deficit
defined benefit system
defined contribution system
degree of autonomy
degree of competition
degree of complexity
degree of heterogeneity
degree of uncertainty
dehumanization
deinstitutionalization
delayer
delegation
delegation legislation
deLeon Peter
deliberate behavior
deliberative democracy
deliberative polling
deliberative process
delivery system
Delphi method
demand curve
demand management
demand-side policy
Deming W. Edwards 1900~1993
democratic administration
() democratic citizenship
democratic discourse
() democratic ethos
democratic governance
democratic morality
democratic paradox
democratic spirit
demonstration project
 demonstrative democracy
denationalization
Denhardt Robert B.
deonotology
Department of Health and

Human Services
Department of Housing and

Urban Development
departmentalism
departmentalization
dependency theory
dependent variable
depersonalize
depoliticization
deregulating government
deregulation
deregulation initiative
descriptive decision theory
descriptive model
descriptive policy analysis
descriptive statistics
determinism
developed country
developing country
development administration
devolution
diagonal communication
dialectic method
dialectic thinking
dialectical dialogue
dialogical democracy
dichotomy of politics and

administration
differential commodity tax
differential pay system
differential piece rate system
differentiation and intergration
differentiation of functions
diffracted model
 diffuse support
digital contents industry
digital government
digital industry convergence
digital signature (DS)
Dillon's rule
Dimock Marshall E. 1903~1991
direct analogy
direct cost
direct impact
direct loans
direct lobbying
direct taxes
disadvantaged group
discount factor
discount rate
discourse theory
discoursive communication
discretion
discursive democracy
disinvestment
disjointed-incremental theory

dismissal
displacement effect
disposable income
disproportionate sampling
dissipative structure
distance learning
distributive policy
diversification
diversity management
divestment
divided government
dividend
division of labor
divisionalized form
domestic violence
dominant coalition
double taxation
 double-loop learning
Downs Anthony 1930~
downsizing
downward communication
Dror Yehezkel 1928~
Drucker Peter F. 1909~2005
drug testing
dual career path
dual federalism
duality of publicness
due process
due process of law
Dunn William N.
Dye Thomas R. 1935~2004
dynamic approach
dynamic equilibrium
dynamic system
dysfunction
early retirement
Easton David 1917~
Ecole National

d'Administration (ENA)
ecological approach
ecological theory
economic efficiency
economic feasibility
economic indicator
economic man
economic profit
economic rationalism
economic rationality
economic reductionism
e-democracy
Edwards George C.
effectiveness
efficiency
efficiency evaluation
efficiency rating
efficiency scrutiny
 efficiency test
Efficiency Unit
effluent fee
e e-government
e-innovation
elasticity of substitution
elder care
e-learning
electric certificate
electronic certificates

authority
electronic commerce (EC)
electronic governance
electronic government
electronic hub
electronic mail; e-maill
electronic market
electronic security
electronic service
electronic society
electronic tendering system
elite theory
elitism
Elmore Richard
e-logistic
e-mail server
e-marketplace
embarrassment strategy
Emmert Mark A.
empathy
empire-building
empirical conservatism
empirical research
empiricism
employee anxiety
employee benefit
employee leasing
employee recording
1946 Employment Act of 1946
employment management
 empowerment
encumbrance basis
Engel's law
enterprise information portal

(EIP)
enterprise resource planning

(ERP)
entitlement
entitlement budget
entrepreneurial budgeting
entrepreneurial bureaucrat
entrepreneurial government
entrepreneurial leadership
entrepreneurship
entrepreurialism
envelope budgeting
environmental feasibility
environmental impact

assessment
environmental impact

statement
e-procurement
Equal Employment

Opportunity Act
Equal Employment
Opportunity Commission
(EEOC)
Equal Pay Act
equal pay for equal work
Equal Protection Clause
equality
equifinality
equity
equity theory

ERG theory

erosion of tax base

error detection
error of the first type
error of the fourth type
error of the second type
error of the third type
e-service
esprit de corps
 essay appraisal
esteem need
ethical codes
ethical community
ethical entrepreneurship
ethical integrity
ethics
ethnocentralism
ethnomethodology
ethos
Etzioni Amitai W. 1929~
European Community (EC)
European Union (EU)
evaluability assessment
evaluation research
evaluative policy analysis
event outcome forecast
event timing forecast
ex-ante control
ex-ante efficiency analysis
ex-ante policy analysis
excise tax
executive agency
executive branch
() executive class
executive information system

(EIS)
() exempt position
exemption
exit
expectancy theory
expected utility
expected utility theory
expected-value decision rule
expenditure by priority
expenditure by rule
expenditure monitoring
expenditure-control budgeting
experimental design
experimental group
 expert community
expert panel
expert power
expert system
expert yellow page
explanatory argument
explicit knowledge
exponential weighting
ex-post analysis
ex-post efficiency analysis
ex-post policy evaluation
external benefit
external control
external cost
external customer
external debt
external relations
external setting
external validity
externality
externalization
extra-budgetary expenditure
extrapolation
extrapolative forecasting
extrinsic incentive
extrinsic motivation
extrinsic reward
extrinsic value
face validity
fact-finding
factor comparison method
Fair Labor Standards Act

(FLSA)
fair trade law
false attribution
false consciousness
family laboratory
family leave
Fayol Henri 1841~1925
feasibility assessment

techniques
 feasibility study
Federal Aviation

Administration (FAA)
Federal Bureau of

Investigation (FBI)
Federal Emergency

Management Agency (FEMA)

Federal Employees Pay

Comparability Act (FEPCA)

Federal Executive Institute
Federal Labor Relations

Authority (FLRA)
Federal Mediation and

Conciliation Service (FMCS)

Federal Personnel Manual

(FPM)
Federal Register
federal system
Federal Trade Commission

(FTC)
Federal Wage Reform Act
Federal Wage System (FWS)
federalism
feedback
feedback fund
feedback system
fees
Fiedler Fred E. 1922~
field experiment
field research
field theory
file server
final report
financial management
Financial Management

Initiative (FMI)
Finer Herman
1898~1969
firewall
first generation evaluation
first generation

implementation study
fiscal federalism
 fiscal illusion
fiscal incidence
fiscal privilege
fiscal year
fixed price contract
flat income tax
flat organization
flat-rate system
flexible government
flexible management
flexible place
flexible time
flexible working hours system
flexible-benefit plan
floor constraint
flow chart
flypaper effect
focus group
Follett Mary Parker 1968~1933
Food and Drug Administration

(FDA)
force field analysis
forced distribution
forced-choice technique
Ford Fundation
Ford Gerald R. 1913~2006
forecasting
forecasting analysis
formal communication
formal evaluation
formal organization
formal structure
formalism
formative evaluation
formative research
formula grants
formulation
forward mapping
fourth generation evaluation
 frame of reference
franchise
Frederickson H. George 1934~
free goods
free market
free riding
Freedom of Information Act
free-form organization
Freeman Howard E. 1929-1992
French John R. P. 1913~1995
Friedman Milton 1912~2006
Friedrich Carl J. 1901~1984
fringe benefit
frustration-regression
full loss offset
full-text search
functional authority
functional budgeting system
functional conflict
functional management
functional process theory
functional specialization
functional structure
functional study approach
functionalism
fused model
fusion process
future research
futures market
Gaebler Ted
gain sharing
Galbraith John Kenneth 1908~2006
Gallup poll
game theory
gaming theory
Gandhi Mohandas K. 1869~1948
Gantt chart
garbage can model of decision

making
 Gates Bill H. 1955~
gender equity
General Accounting Office

(GAO)
General Agreement on Tariffs
and Trade (GATT)
general budget
general final report
general management
general revenue sharing

system
general sales tax
general schedule
General Service

Administration (GSA)
general systems theory
generalist
generalizability
geograpgic information

system (GIS)
gestalt psychology
gestalt theory
Giddens Anthony 1938~
Gilbert Charles E. 1927~
Gini coefficient
glass ceiling
Glassco

CommissionCanada
global capitalism
global community
global governance
global position system (GPS)
globalism
globalization
glocalization
goal
goal conflict
goal displacement
goal oriented
goal setting theory
goal-free evaluation
goals-achievement matrix
 Goggin Malcolm L. 1938~
Golembiewski Robert T. 1932~
good governance
Goodnow Frank J. 1859~1939
Goodsell Charles T.
Gorbachev Mikhail 1931~
Gore Commission
governability
governance
governance theory
government bonds
government by proxy
government corporation
government failure
government intervention
Government Performance and

Results Act (GPRA)

government reengineering
government reinvention
government size
government to business (G2B)
government to citizen (G2C)
government to employee

(G2E)
government to government

(G2G)
government transformation
government vending
Grace Commission
grade banding
grade creep
grade level
Graham Cole B.
(
)-- Gramm-Rudman-Hollings Act

grant-related expenditure
grant-related poundage
grants-in-aid
graphic rating scale
grass root campaign
grass root lobbying
 Great Depression
Great Society
green gross national product

(green GNP)
greenhouse effect
grievance arbitration
grievance procedure
Griggs v. Duke Power
Company
gross domestic product (GDP)
gross national product (GNP)
grounded theory
group behavior
group cohesiveness
group decision support system
group decision-making
group dynamics
() group grid theory
group personality
group pressure
group pricing
group process
group situation
group theory
group think
group-based performance

reward
groupthink
guaranteed piecework plan
Guba Egon G.
Gulick Luther H. 1892~1990
Habermas Jurgen 1929~
halo effect
Hamilton Alexander 1755~1804
Harmon Michael M. 1941~
Harvard Business Review

(HBR)
Hatch Act
Hawthorne effect
Hawthorne Experiments
Hawthorne Studies
 Head Start Program
Heady Ferrel 1916~2006
hearing examiner
Henry Nicholas L.
Heritage Foundation
Hersey Paul
Herzberg Frederick 1923~2000
heterogeneity
heuristic approach
hierarchical conflict
hierarchical coordination
hierarchical culture
hierarchical structure
hierarchy
hierarchy analysis
hierarchy of needs
historical institutionalism
Hobbes Thomas 1588~1679
holiday pay
holism
holistic approach
holistic governance
holistic perspective
holistic thinking
hollow out
hollow state
holographic organization
holographic structure
Home Office
home rule
homeostasis
homogenous group
Hoover Commission
horizontal aggressive clique
horizontal communication
horizontal decentralization
horizontal defensive clique
horizontal differentiation
horizontal equity
 horizontal inter-unit group
horizontal portal
House Robert J.
hpyertext organization
human capital
human capital theory
human relations school
human resource development

(HRD)
human resource generalist
human resource management

(HRM)
human resource management

information system (HRMIS)

human resource planning
human resource; manpower

resource
humanistic administration
humanistic orientation
humanistic psychology
Huntington Samuel P. 1927~
hygiene factor
hypothesis
hypothetic-deductive
-
methodology
Ibbs Report
ideal type
identity crisis
ideology
ill-structured problem
() impact assessment
impersonality
implementability study
() implementation assessment
implicit knowledge
impoundment
impoverished management
impression management
inaction
incentive
 incentive contract
incentive mechanism
incentive-based system
income effect
income splitting
income tax
incomplete contract
incremental analysis
incremental budgeting
incremental decision-making

approach
incremental forecast method
incrementalism
independent agency
Independent Regulatory

Commission
independent sector
independent variable
indifference curve
indifference map
() indirect assessment
indirect cost
indirect impact
indirect lobbying
indirect subsidy
indirect taxes
individual accountability
individual difference
individual retirement account

(IRA)
inducement
inductive analysis
inductive approach
inferential statistics
informal communication
informal organization
informal structure
information asymmetry
information explosion
information flow
 information kiosk
information load
information management
information overload
information power
information resource

management (IRM)
information security
information security

management system (ISMS)

information society
information technology
informational polity
infrastructure
infrastructure assets
inheritance tax
in-kind subsidy
inner experience
innovation diffusion theory
input
input evaluation
input tax
inside-outside evaluation
inspector general
institutional agenda
institutional environment
institutional learning
institutional negotiation
institutional theory
institutionalism
institutionalization
instrumental leadership
instrumental rationality
instrumental value
insurance trust
intangible benefit
intangible cost
integrated policy analysis
intellectual capital
 interactive interface
interdisciplinary analysis
interest arbitration
interest group
interest group liberalism
intergenerational equality
intergovernmental governance
intergovernmental

management
intergovernmental network
intergovernmental partnership
intergovernmental relations
intergovernmental service

contract
intergovernmental service

transfer
interjurisdictional

management
interlocal service agreement
Intermal Revenue Service

(IRS)
internal control
internal customer
internal debt
internal management
internal market
internal organization
internal rate of return
internal setting
internal validity
internalization
international management
International Monetary Fund

(IMF)
internet marketing
internship
interorganizational

dependence
interorganizational politics
interpersonal relation
interpretive theory
interpretivism
interrole conflict
intersender conflict
 Interstate Commerce

Commission (ICC)
intersubjectivity
intervening variable
intervention theory
interview
interviewing method
intrarole conflect
intrinsic motivation
intrinsic purpose
intrinsic reward
intrinsic value
intuition
intuitive argument
intuitive forecasting
invisible government
iron law of oligarchy
iron triangle
isomorphism
issue advocates
issue management
issue network
itemized deduction
Janis Irving L. 1918~1990
job analysis
job bidding
job classification
job classification method
job description
job design
job enlargement
job enrichment
job evaluation
job posting
job ranking method
job redesign
job rotation
job satisfaction
job sharing
 job simplification
job specialization
job standardization
Johnson Lyndon B. 1908~1973
joint venture
jointed government
Jones Charles O.
judgement evaluation
judgement ranking
judgmental forecasting
judicial review
Jun Jong S.
jurisdiction
Kahn Robert L. 1918~
Kant Immanuel 1724~1804
Kaufman Herbert 1922~
Kennedy John F. 1917~1963
Kenneth Arrow's impossibility

theorem
key informant approach
key performance index (KPI)
key process area (KPA)
Keynesianism
King Martin Luther 1929~1968
Kingdon John W.
knowledge
knowledge base
knowledge conversion
knowledge creation
knowledge discovery in

databases (KDD)
knowledge dissemination
knowledge distribution
knowledge economy
knowledge engineer
knowledge hierarchy
knowledge management (KM)
knowledge map
knowledge organization
 knowledge power
knowledge practitioner
knowledge production
knowledge specialist
knowledge worker
knowledge skills and

abilities (KSA)
knowledge-based workforce
knowledge-creating crew
Kyoto Protocol
labor management
laboratory of democracy
(T) laboratory training (T-group)
labor-management partnership
laissez faire
Laplace principle
Lasswell Harold D. 1902~1978
law of large numbers
Lawrence Paul R.
layer-cake federalism
layoff
leader trait
leader-member exchange
-
theory
leadership
leadership style
leadership training
leading indicator
learning effect curve
learning organization
learning paradigm
learning-by-doing
least preferred coworker scale

(LPC)
legal feasibility
legal imperative
legal monopoly
legal rationality
legislative intent
legislative veto
 legitimacy
legitimacy claim
legitimation
Lerner Daniel 1917~1980
leverage
Lewin Kurt 1890~1947
liberation management
lifelong learning
Likert Rensis 1903~1981
Lincoln Abraham 1809~1865
Lindblom Charles E. 1917~
line manager
linear programming
line-item veto
linking pin
Lipsky Michael
literature review
lobby alliance
lobbying
lobbyist
local audit organization
local governance
local government
local income tax
local public finance
locality pay
Locke John 1632~1704
logical positivism
logrolling legislation
long run plan
longitudinal data collection
longitudinal study approach
long-term planning
Lorenz curve
Lorsch Jay W.
loss control
Lowi Theodore J. 1931~
lump-sum relief payment
lump-sum tax
 MacRae Duncan 1921~
macroeconomics
macro-level analysis
Major John 1943~
majority coalition
majority rule
management by exception
management by objective

(MBO)
management by participation
management by regulation
management by wandering

around (MBWA)
management information

system (MIS)
management intelligence
management science
managerial elite
managerial flexibility
managerial grid
managerial level
managerial revolution
managerialism
managing for results
mandates
manpower
man-to-man comparison scale
marble-cake federalism
March James G. 1928~
marginal cost
marginal rate of substitution
marginal return
marginal tax rate
marginal utility theory
market assets
market economy
market failure
market fundamentalism
market imperfection
market mechanism
 market model
market segmentation
market share
market testing
market-driven management
market-oriented public

administration
Marxism
Maslow Abraham H. 1908~1970
matching grants
maximax decision rule
maximin decision rule
maximin principle
maximum feasible

participation
maximun likelihood decision

rule
Mayo Elton 1880~1949
mayor-council system
McGregor Douglas M. 1906~1964
means-end framework
means-ends chain
mechanistic model
mediation
Medicaid
Medicare
medium-term plan budgeting

system
mental model
mental revolution
mentoring system
mercantilism
merger and acquisition

(M&A)
merit pay
merit pay increase
Merit Pay System (MPS)
merit system
Merit System Protection

Board (MSPB)
meritocracy
Merton Robert K. 1910~2003
 meso-level analysis
meta analysis
meta-cognition
meta-competence
meta-management
metaphor
meta-policymaking
methodological individualism
microeconomics
micro-level analysis
micro-management;

micromanagement
middle run plan
Mile's law

military industrial complex

minigovernment
minimal state
minimax decision rule
minimax regret decision rule
minimin decision rule
minimum wage law
ministerial accountability
Minnowbrook Conference
minority group
Mintzberg Henry 1939~
misery index
mission statement
Mitterrand Francois 1916~1996
mixed economy
mixed-economy welfare-state

mixed-scanning decision-

making approach
mobilization of bias
mode of argument
model
model city program
model study approach
moderately structured problem

monetary valuation
 money market
monopoly pricing
monopoly rent
monopoly revenue
moral commitment
moral hazard
moral leadership
moral relativism
moral sanction
morphological analysis
Mosher Frederick C. 1913~1990
motivation
motivation-hygiene theory
motivator
muddling through
multiattribute utility analysis
multi-centrism
multi-governments public

affairs
multilateral bargaining
multi-level governance
multimethod forecasting
multiple goals
multiple perspective analysis
multi-source assessment

model (MSA)
multiyear budgeting
Murphy's law
Nagel Stuart S. 1934-2001
Naisbitt John 1929~
nanny state
narrative analysis
Nash equilibrium
National Academy of Public

Administration
National Federation of Federal

Employees (NFFE)
National Health Service

(NHS)
national income(NI)
 National Information

Infrastructure (NII)
national insurance
National Labor Relations

Board
National Performance Review

(NPR)
National Personnel

Association
national security council
national tax
natural monopoly
need for achievement
need for affiliation
need for fulfillment
need for power
need of existence
need of growth
need of relatedness
need theory
needs assessment
negative entropy
negative reinforcement
negligent hiring
negligent referral
negligent retention
negotiated rulemaking
negotiating state
neoclassical economics
neocorporatism
neo-liberals
neo-marxist
neopopulism; new populism
neo-Taylorism
nepotism
net benefit
net economic benefit
net effect
net present value
net result
netizens
 network
network governance
network intelligence
network management
network organization
network security
network theory
neues steuerungs model

(NSM)
new class of technocrats
New Deal
new federalism
new institutional economics
new institutionalism
new left
new managerialism
new multilateralism
new new federalism
New Public Administration

(NPA)
new public management

(NPM)
new public service
new right
newly industrializing countries

(NICs)
Next Steps
Nigro Lloyd G.
NIMBY(not in my back yard)
Nixon Richard M. 1913~1994
nominal group technique

(NGT)
nominal income
nondecision
nondepartmental body
nonexcludability
non-governmental

organization (NGO)
nonlinear system
non-linear thinking
non-profit organization (NPO)

nonreal expenditure
nonreal revenue
 nonrivalry in consumption
nonteleological criteria
non-transfer expenditure
non-zero-sum game policy
normative decision theory
normative economics
normative ethics
normative model
normative need
normative optimal model
norms of reciprocity
North American Free Trade

Association (NAFTA)
OToole Barry J. 1959~
Oakland Project
objective
objective tree
objectivism
observation method
occupational psychosis
Occupational Safety and
Health Administration
(OSHA)
off-budget deficit
office automation (OA)
Office of Government Ethics

(OGE)
Office of Management and

Budget (OMB)
Office of Personnel

Management (OPM)
Office of Prime Minister and

Cabinet
Office of Public Service and

Science
officer
official business leave
off-the-job training
Olsen Johan P. 1939~
ombudsman
 on-budget deficit
one-stop service
on-line analysis processing

(OLAP)
online portals
online retailer
on-line transaction processing

(OLTP)
on-the-job leisure
on-the-job training (OJT)
open dialogue
open system
operant conditioning
operational definition
operations research (OR)
opinion leader
opinion survey
opportunism
opportunity cost
optimum
optimum policy approach
Oregon benchmark
organic model
organization development

(OD)
Organization for Economic

Cooperation and Development

(OECD)
organization position chart
organization replacement chart
organizational chart
organizational citizenship

behavior
organizational climate
organizational commitment
organizational culture
organizational defense

mechanism
organizational empowerment
organizational failure
organizational humanism
organizational inertia
 organizational learning
organizational memory
organizational politics
organizational psychology
organizational sclerosis
organizational socialization
organized anarchy
Osborne David
Ostrom Vincent 1919~
outcomes evaluation
outer experience
output
output control
output evaluation
output linkage
output measure
outsourcing
paid holiday
paid vacation
paired comparison
panel discussion method
panel interview
panel study
paradigm
paradigm shift
paradox of voting
parallel learning structure
Pareto criterion
Pareto efficiency
Pareto optimality
pareto optimum
Pareto Vilfredo 1848~1923
Parkinson C. Northcote 1909~1990
Parkinson's law
parliamentary oversight
parochialism
participant observation
participants impact judgment
participative management
 participatory action research
participatory reform
participatory research
partner life cycle management
partner relationship

management (PRM)
partnership
part-time employment
paternalism
path analysis
path dependency
path-goal theory
patronage system
pay comparability
pay equity
pay for time not worked
pay grade
pay range
pay setting
pay-as-you-go
pay-off matrix
payroll tax
peer appraisal
peer review
() Pendleton Act
pendulum theory
pension
pension management
performance
performance appraisal
performance audit
performance budgeting system

(PBS)
performance contract
performance deficit
performance evaluation
performance indicator
performance management
 performance management

recognition system
performance measure
performance monitoring
performance-based

compensation system
performance-based

organization (PBO)
performance-based rating

system
performance-pay
permanent civil servant
personal responsibility
personality-trait study

approach
personnel administration
personnel management
personnel manager
Peters B. Guy
physiological need
picket fence federalism
piece rate system
plan
planning
planning programming

budgeting system (PPBS)

plebiscite
pluralism
point-factor job evaluation
Poister Theodore H.
policy action
policy adjustment
policy adoption
policy adviser
policy advocacy
policy advocacy coalition
policy advocate
policy agenda
policy alternatives
policy analysis
policy analyst
 policy and expenditure

management system
policy approach
policy arena
policy argument
policy assessment
policy beneficiaries
policy broker
policy change
policy coalescence
policy communication
policy community
policy compliance
policy continuation
policy contradiction
policy credibility
policy culture
policy cycle
policy deliberation
policy Delphi
policy derailment
policy design
policy diffusion
policy dilemma
policy discourse
policy entrepreneur
policy environment
policy evaluation
policy evolution
policy expert
policy failure
policy fashion
policy formation
policy formulation
policy gambling
policy gap
policy goal
policy impact
policy implementation
 policy implementer
policy implication paper
policy indicator
policy innovation
policy input
policy inquiry
policy instrument
policy intervention
policy issue
policy issue paper
policy knowledge utilization
policy learning
policy legitimation
policy linkage
policy maintenance
policy maker
policy management
policy marketing
policy marketplace
policy monitoring
policy network
policy objective
policy outcome
policy output
policy panacea
policy performance evaluation
policy perversity
policy planning
policy practitioner
policy predicament
policy preemption
policy primeval soup
policy problem
policy process
policy proposal
policy punctuation
policy recommender
policy research
policy sciences
 policy sector
policy space
policy stakeholder
policy statement
policy strategy
policy stream
policy style
policy subsystem
policy succession
policy support system
policy system
policy termination
policy type
policy venue
policy victim
policy window
polis
political actor
political analysis
political appointee; political

official
political arena
political community
political culture
political economy
political elite
political executive
political favoritism
political feasibility
political forum
political left
political management
political neutrality
political neutralization
political participation
political party
political patronage
political personnel system
political representativeness
political responsiveness
 political right
political sensitivity
political socialization
political sophistication
political support
political system theory
political viability
political-business cycle
politicization
politics-administration

dichotomy
poll tax
polluters pay principle
polycentric approach
polycentric structure of

governance
popular capitalism
population at demand
population at need
population at risk
populism
pork barrel legislation
Porter Michael E 1947~
POSDCORB
position classification
position data
position management
position power
position-orientation
positive reinforcement
positivism
post industrial society
post-bureaucratic paradigm
post-capitalism society
post-Fordistism
post-materialism
postmodern public

administration
postmodern symbolic politics
postpositivism
potential future
poverty line
 pragmatic argument
pragmatism
predictive policy analysis
preemployment screening
pre-evaluation
pre-experimental design
preferential contracting
Pregnancy Discrimination Act
prescriptive policy analysis
present value
Pressman Jeffrey L. 1943~1977
pressure group
price discrimination
price elasticity of demand
price elasticity of supply
Price Donald. K. 1910~1995
prime minister
- principal-agent theory
prismatic administration
prismatic society
prisoner's dilemma
privacy risk
private e-marketplace
private goods
private interest group
private sector
privatization
privileged group
proactive administration
proactive management
proactive mindset
proactive security response
proactive style
probation
problem definition
problem identification
problem-solving approach
process evaluation
process integration B2B
 process management
process reengineering
procrastination strategy
producer network
product data management

(PDM)
product lifecycle management

(PLM)
productive efficiency
productivity
professional association
professional authority
professional autonomy
professional bureaucracy
professional detachment
professional neutrality
professionalism
professionalized network
program
program evaluation
program evaluation and

review technique (PERT)

program monitoring
program planning
program review
program utility assessment
progress tracking system
progressive system
project grants
project management
project management body of

knowledge (PMBOK)
project organization
project team
projection
promotion
proportional system
Propositions 13 (California)
proscriptive performance

indicator
prospective policy analysis
 protest strategy
proverbs of administration
proverbs of reform
proxy indicator
pseudo-decentralization
pseudo-evaluation
pseudo-problem
psychological anchor point
psychological approach
psychological contract
psychological need
psychological safety
psychosocial system
public administration
Public Administration Review

(PAR)
public agenda
public bidding
public choice economics
public choice theory
public conference
public context
public debt
public dialogue
public economics
public e-marketplace
public employment
public entrepreneur
public entrepreneurship
public expenditure
public finance
public financial management
public good
public goods
public hearing
public interest
public interest group
public key cryptography
public key infrastructure (PKI)
 public management
public manager
public manpower
Public Officer Conflict of

Interest Avoidance Act

Public Officer Property

Reporting Act
public opinion
public personnel

administration
public personnel management
public personnel manager
public personnel specialist
public personnel system
public policy
public problem
public scrutiny
public sector
public sector pay
public servant
public service
public service privatization
public will
public zoning hearing
public-private coproduction
public-private partnership
punctuated equilibrium model
purchase planning
purchase-of-service agreement
purchasing life cycle
purposive sampling
push-button democracy
Pye Lucian W. 1921~
qualification screening
qualification standard
qualified immunity

qualitative approach
quality assurance
quality control circle (QCC)
quality improvement team

(QIT)
 quality management
quality movement
quality
Quangoof(quasi
workautonomous
life (QWL)
national governmental
organization)
Quango (quasi autonomous
non-governmental
organization)
quantitative approach
quasi input
quasi-experiment
quasi-experimental design
quasi-market
quasi-public goods
questionnaires method
quick decision analysis
quid pro quo harassment
quota sampling
radical elite theory
Rand Corporation
random sampling
rank classification
rank-and-file position
ranking appraisal
ranking technique
rank-in-job system
rank-in-person system
ranks
Ranney Austin 1920~2006
rate schedule
rates
rating scale
rational approach formulation
rational choice
rational choice institutionalism
rational choice theory
rational model
rational paradox
rational-comprehensive

decision-making approach
 rational-legal authority
Raven Bertram H.
Rawls criterion
Rawls John 1921~2002
Reagan Ronald 1911~2004
real expenditure
real income
real interest rate
real revenues
reconciliation
recruitment
recruitment from inside the

service
recruitment from outside the

service
red tape
redistribution
redistributive policy
reduction in force (RIF)
redundancy of organization
reference group
reference service center
referent
referent power
reflection-in-action
reflective interpretation
reflective-critical reason
reform
regime values
regional governance
regressive system
regulative policy
regulatory contracting out
regulatory incentive
regulatory review
rehabilitate-operate-transfer (ROT)
----
reification
reinforcement theory
reinforcer
reinventing government
 reinvention laboratory
relational contract
relationship marketing
relative deprivation
relevance tree
reliability
remunerative power
rent-seeking
reorganization
representative bureaucracy
representative democracy
representativeness
reproducibility
reputability assessment
requests for proposals (RFPs)
reregulation
research approach
research design
research method
resource allocation
resource dependence theory

(RDT)
resource management
resource-based theory (RBT)
resources accounting
responsiveness
result-oriented description
retirement effect
retrospective policy analysis
revenue
revenue service office
; revenue sharing
revenues from aid &

assistance
revenues from donations &

contributions
revenues from fines &

indemnities
revenues from loans & public

debt
revenues from monopoly
revenues from properties
 revenues from self-governing
revenues from special

assessment
revenues from taxes
revenues from trust account
reverse auction
revolving door
rhetoric strategy
rhetorical leadership
Rhodes R. A. W.
Riggs Fred W. 1917~
rights of citizens
rightsizing
Ripley Randall
risk analysis
risk averse
risk management
role ambiguity
role overload
Roosevelt Franklin D. 1882~1945
Rosenbloom David H. 1943~
Rossi Peter H. 1921~2006
Rousseau Jean-Jacques 1712~1778
routine formulation
rule of thumb
sales incentive plan
Salisbury Robert
sample survey
satisfaction aggregation model
satisfication-progression

approach
satisficing decision-making

approach
satisfiers
saturation sampling
Savas Emanuel S.
scenario planning
scenario writing
Schein Edgar H. 1928~
school district
Schumpeter Joseph A. 1883~1950
 scientific management
Scott W. Richard
seamless government
second face of power
second generation evaluation
second generation

implementation study
secrecy strategy
secret key
secure electronic transaction

protocol (SETP)
segmentation of policy
segmented equality
selection
self- control
self-actualization
self-assurance
self-awareness
self-confidence
self-correcting
self-defeating prophecy
self-development
self-esteem
self-evaluating organization
self-expression
self-fulfilling prophecy
self-fulfillment need
self-generating
self-governance
self-identification
selflessness
self-managing team
self-organization team
self-organizing
self-regulative policy
self-reinforcing
self-service
Selznick Philip 1919~
semi-direct lobbying
 semi-sovereign
Senge Peter M. 1947~
senior civil service
senior executive service (SES)
seniority pay
sensitivity analysis
sensitivity training (ST)
separation of power
separation of tax sources
series
servant leadership
service quality competition
service rating
severance pay
sexual harassment
shadow organization
shadow price
shadow state
shadowing
Shafritz Jay M.
shamrock organization
share of tax bases
shared risk
shared values
Sharkansky Ira 1938~
short run plan
sick leave
side-payment
Simon Herbert A. 1916~2001
single head organization
single-loop learning
sit-in movement
situational leadership theory
situational theory
skilled incompetence
Skinner Burrhus F. 1904~1990
smart card
smile curve
Smith Adam 1723~1790
 social auditing approach
social capital
social choice
social contract
social costs
social democratic government

social enterprise
social equity
social experiment method
social experimentation
social impact assessment
approach

(SIA)
social indicator
social insurance
social market economy
social norm
social pluralism
social sciences
social surplus
social systems accounting

approach
socialization
societal infrastructure
socio-cybernetic system
sociological institutionalism
sociopolitical paradigm
software reengineering
Solomon four-group design
span of control
span of management
spatial theory
special budget
special operating agency
specialized staff
specific support
spider chart
spillovers
spoils system
staff development
staff function
 staffing specialist
staffing table
stagflation
stakeholder
standard deduction
standard hour plan
standard operating procedures

(SOPs)
standardized test
standards of disclosure
stare decisis
Starling Grover
state of nature
state of the union message
state-centric approach
state-centrism
stateless society
statistical analysis method
statistical argument
statistical causal analysis
statistical control
statistical process control

(SPC)
status quo
statutory budget
steering government
stereotype
strategic alliance
strategic human resource

management
strategic information system

(SIS)
strategic leadership
strategic management
strategic planning
strategic thinking
stratified sampling
streamline government
street-level bureaucrat

strict scrutiny standard

 strong democracy
strong mayor government
structural inertia
structural-functional approach
structuralist ontology
structuration synthesis
structuration theory
subjective approach
formulation
subjective well-being
subnational autonomy
subnational government
suboptimization
subordinate-centered

leadership
subsidy arrangement
substance abuse testing
substantive rationality
substitution effect
subsystems theory
summative evaluation
sun rising legislation
sunk cost
sunset legislation
sunset provision
sunshine law
supplement pay benefit
supplement unemployment

benefit
supplier relationship

management (SRM)
supplier-driven e-marketplace
supply chain management

(SCM)
supply-side policy
supranational structure
survey research
sustainable development

SWOT analysis

symbol specialist
symbolic model
symbolic policy
 synectics
synergy
system
system development life cycle

(SDLC)
system management model
systematic sampling
systemic agenda
systemic knowledge
systems analysis
systems theory
tacit knowledge

tacit social contract

tangible benefit
tangible cost
target group
target marketing
target population
target problem
task force
tax assignment
tax avoidance
tax credit
tax evasion
tax expenditure
tax policy
taxable income
Taylor Frederick W. 1856~1915
team building
team learning
team management
team-based incentive system
team-based management
teamwork
technical feasibility
technical rationality
technocracy
technocrat
 technocratic mentality
technology assessment
teleological criteria
teleological theory
teleology
temporary employment
temporary organizatin
terminal value
territorial community
test validation
testing specialist
text mining
Thatcher Margaret 1925~
Thatcherism
The Great Society
the third sector
the third wave civilization
the third way
theoretical forecasting
theoretical modeling
theory mapping
theory of innovation diffusion

(TID)
theory of justice
theory of motivation
theory of power dependency
theory of prismatic society
Z theory Z
think tank
third generation evaluation
third generation

implementation study
third-party enforcement
third-party interventions
third-party-driven e-

marketplace
third-sector organization
Thompson Fred
threshold analysis
time and motion studies
 time feasibility
time monitoring
time-series analysis
Toffler Alvin 1928~
top management
top management position
top-down policy
implementation
top-management team
total compensation package
total quality management
(TQM)
trade-off
tragedy of the commons
training and development

(T&D)
training strategy model
trait approach
transaction cost
transaction cost economics
transaction cost theory (TCT)
transaction processing system

(TPS)
transactional leadership
transaction-cost analysis
transfer payment
transfer price
transformational leadership
transitional regime
Transparency International

(TI)
treasury notes
trend extrapolation
trial-and-error
triple-loop learning
true experimental design
Truman David B. 1913~2003
trustees of sovereignty
Tullock Gordon 1922~
two communities theory
two-factor theory
two-headed executive system
type I problem
 type II problem
type III problem
type IV problem
tyranny of the majority
U U-form organization
ultimatum
undivided benefit
unemployment compensation
unemployment insurance
unfair labor practice
Unfunded Mandates Reform
Act
ungovernability
union certification
unit of budget
unit of final report
unit tax
unitary organization
United Nations (UN)
universal law
unrealized capital gain
Urwick Lyndall F. 1891~1983
user charge
user-survey analysis
utilitarian-instrumentalism
utilitarianism
valence
validity
value
value analysis
value chain
value clarification
value conflict
value critique
value factor
value guardian
value premise
value-added tax (VAT)
value-critical argument
value-critical policy analysis
 value-neutrality
Van Horn Carl E.
Van Meter Donald S.
variable
variable pay
veil of ignorance
verbal model
verification
vertical e-marketplace
vertical equity
vertical portal/vortal
Vining Aidan R.
virtual enterprise
virtual network organization
virtual organization
virtual state
virtual team organization
virtue theory
vision
vocational education
Vocational Rehabilitation Act
voluntarism
voluntary competitive

tendering (VCT)
voluntary organization
voluntary sector
voting paradox
voting with foot
voucher system
Vroom Victor H. 1932~
wage subsidy
Wagner's law
Wamsley Gary L.
War on Poverty
weak mayor government
wealth tax
web organization
web quality index (WQI)
 web service definition

language (WSDL)
Weber Max 1864~1920
weighted graphic rating scale
Weimer David L.
welfare economics
welfare state
well-structured problem
Westminister-style reform

model
Westminster political system
whistle blower
whistle blowing
Whistleblower Protection Act
white-collar worker
Wildavsky Aaron 1930~1993
Wilson Woodrow 1856~1924
Woodward Joan 1916~1971
work simplification
workflow management system
workplace democracy
workplace violence
World Bank
World Economic Forum

(WEF)
World Trade Organization (WTO)
World Wide Web (WWW)
Yates Douglas 1944~
Yeltsin Effect
Yeltsin Boris 1931~
zero-based budgeting system

(ZBBS)
zero-sum game policy
zone expropriation
zone of acceptance
zone of indifference