Building Blocks of Success

We are an intellectual property-based strategic consultancy and a specialized training firm providing
strong facilitation skills, tested frameworks, and implementation skills to provide industry-specific
strategy consulting and trainings to deliver operational excellence

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 The Need for Operational Excellence!!

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 Business Leaders Expectations from Operational Excellence

Developing
Strengthening Managerial
Core Business Capabilities on Our Operational Excellence Model is a comprehensive solution
Processes for Continuous
Scalability Improvement for organizations aspiring to create a culture of continuous
methodology improvement
A mix of consulting, process reengineering, and capability
building through Lean training we bring tangible business
System Integration Continuous results and establish a culture of continuous improvement for
for Accountability Monitoring,
and Measurement Analysis and long term operational excellence
Action Planning

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 Our Comprehensive Operational Excellence Model

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02 Capability Building
of Managers
Lead Timeon
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Identification of 7
Identification of Lean Thinking Wastes &
Shortening Revenues
Automation Solutions to
(26%) Brand Impact
Opportunities & Remove the same Customer
Facilitating the

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Loyalty
Deployment
Employee
Pride &

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Creating New Positivity
Documented Reduction of 7
Processes Wastes
Gemba Walks of
Costs
Core Business
Sales Returns
Processes Customer
Complaints

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 Lean thinking program content
Day 1 Learning the Tools
Creating linkage of business strategic to business critical
processes
Why Lean? Understanding Lean
Toyotas Lean principles
Overview of 5S-Application in Manufacturing Company
7 Wastes across Manufacturing processes from
procurement till finished goods, and from finished goods to
collections (Delays, Defects, Over processing, Inventory,
Over production, Motion & Transportation)
Poka Yoke Mistake Proofing and System Integration
Visual management
Standardization of procedures
Cell Concept Quick resolution
Single piece and batch flow Push and Pull System
Utilization
Heijunka Variance reduction. Capacity planning
Jidoka Resolution and Problem Solving
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Day 2 Application on Real Life Business
Simulation on application of Lean Tools
Introduction to VSM (Value Stream Mapping) Capacity
planning and Utilization. Identifying Value Added, and Non
Value Added time across transactions
Creating the End to End Process Value
Stream Raw Material till Finished Goods, Finished Goods
to Collections
Concepts of Takt Time, LT and CT
Understanding VA/NVA. System integration solutions to re-
engineer processes to reduce waste and standardize
customer interfacing transactions
Understanding Lead Time ladder
Identifying Kaizen
Impact Control Matrix
Root Cause Identification. Driving Internalization and
Ownership
Business Dashboards & Review 4 Quadrant Approach.
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 Profile of Trainer and Coach
350+
1200+ 900+ Mn 4.6
Indresh Saluja USD
Business Coach & Mentor
+91-9910007171 Average Rating
Managers Managers Tangible benefits
indresh@lifeskillsconsultants.com by Participants
Trained certified to Businesses
(1-5)

Indresh Saluja, a Management Graduate of 2001, has work experience of over fifteen years spanning various operational and strategic responsibilities at Bharti Airtel
Limited and Etisalat DB Telecom Ltd. He is a Certified Six Sigma Master Black Belt, Scrum Master and Lean Champion. He holds certification in Design Thinking from MIT
Sloan School of Management.

At Bharti Airtel Limited, he has worked closely with over 10 CEOs and 4 Executive Directors handling cross-functional teams at Corporate and Regional level. In his stints
across various functions, he was committed to supporting individuals and teams to innovated strategies to operationalize business goals using Design Thinking, and Lean
Principles and to channelize them to adopt a systemic perspective for heightened business results.

As Head of Business Excellence East, West and Sri Lanka. Indresh designed and implemented a unique measurement system to monitor the rural and urban distribution
effectiveness using GIS and Network Data. Today, this metric is the backbone of distribution effectiveness and enhancement at Bharti Airtel.

In his current role as Director, Business Coach at Life Skills Consultants Pvt. Ltd., Indresh is involved training, mentoring, consulting and deploying design thinking and
operational excellence methodologies across large and medium sized organizations for business transformation.

Indresh is working with several large and medium sized organizations using customer centric design thinking approach to redefine business strategy, processes, products
and service offerings. He facilitates creating long term competitiveness and internal organizational capabilities to innovate.

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 Our Clients in India, Nigeria and Bangladesh

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 Get in Touch

Indresh@lifeskillsconsultants.com
We are here to help you
+91- 9910007171
Working days 9am to 7pm

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