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33 Technology Drive
Irvine, CA 92618
(888)783-7723

Service Order Summary Request No.: SV1011180022

Customer: HIALEAH HOSP City: HIALEAH

Customer ID: 6108 State: FL

Zip: 33013
Address: 651 E 25TH ST
Phone: 3056936100
Caller Name: Jean Paul Moreno Caller Phone: 3058354213

Product: STERRAD(r) NX Sterilization System Contract Desc: Full Coverage Mon-Fri 8-5
Serial No.: 10033070792 Contract No.: CONTrsilva30134
SA: David Laube --- dlaube1 Contract Exp Date: 01/31/2011

Request Type: FS Priority Warranty Exp Date: 07/20/2009

Problem: GEN Operator Error P.O.:

Repair: GEN N/A, See Comments On-Site Date: 11/18/2010 14:00:0
Cycles: 315

Resolve Text:
Arrived on site and found unit idle. Started troubleshooting "H2O2 area too low". Found the cassette was not inserted correctly. Corrected problem. Also
completed TB for software update. Ran all required tests. Ran an empty chamber cycle. Unit meets specs. Returned unit to full service.

Actions Part # Unit Price Qty. Extended Price No Contract Pricing

text
text Expenses text text text text
1 Zone Travel 1 Zone 1 $0.00 1.00 $0.00 $870.00 $870.00
text
text Activities text text text text
2 Travel To TT $0.00 1.00 $0.00 $0.00 $.00
3 TB-103969 NX Version 11 S/W for TB-103969
UCB 3 & 4 only $0.00 0.75 $0.00 $0.00 $.00
4 On Site Service On_Site $0.00 3.00 $0.00 $290.00 $870.00
Total Total $0.00 $1,740.00

SERVICE REQUEST COMPLETED:

SIGNATURE: DATE:

CUSTOMER NAME: TITLE:

This is not an invoice 11/19/2010