1) Which term refers to the level of commitment that workers
make to an employer? A) organizational fit B) job recognition C) employee engagement D) employee sensitivity
2) Employee engagement is an important issue for HR because it
________.
A) alters perceptions
B) increases selection ratios
C) slows the recruiting process
D) affects organizational performance
3) Which of the following is LEAST likely to improve employee
engagement?
A) treating workers with trust and respect
B) encouraging workers to be innovative
C) identifying workers for job enlargement
D) assigning workers to jobs that utilize their skills
4) Which term refers to a goal-oriented process directed toward ensuring
that organizational processes are in place to maximize productivity of employees, teams, and the organization? A) performance appraisal B) strategic HR planning C) performance management D) development analysis 5) With performance management, a close relationship exists between performance and ________. A) finances B) competition C) HR selection D) incentive goals 6) With performance management, the effort of every worker should be directed toward ________. A) improving compensation awareness B) analyzing corporate understanding C) enhancing overall organizational fit D) achieving strategic goals 7) A formal system of review and evaluation of an individual or team task performance is referred to as ________. A) performance appraisal B) strategic planning C) performance management D) succession planning 8) Performance appraisals are used for all of the following purposes EXCEPT ________. A) identifying training needs B) defending personnel decisions C) implementing selection tests D) providing employee feedback 9) How are performance appraisals used for recruitment and selection? 13. www.testbanksuccess.com A) developing a promotional strategy B) predicting applicant job performance C) initiating applicant salary negotiations D) determining training and development needs 10) Sam is employed as an account associate at a publishing firm. Which of the following would most likely help Sam with career planning and development? A) applicant tracking systems B) compensation programs C) performance appraisals D) work sample tests Chapter 9 Direct Financial Compensation 1) Current trends in executive pay involve linking compensation with ________. A) multi-year contract packages B) deferred stock options C) performance results D) seniority systems 2) Which term refers to the total of all rewards provided to employees in return for their services? A) benefits B) commissions C) bonuses D) compensation 3) Wages, salaries, bonuses, and commissions are referred to as ________. A) financial benefits B) direct financial compensation C) indirect financial compensation D) discretionary workplace benefits 4) Which of the following is an example of indirect financial compensation? A) sales commission B) annual bonus C) social security D) hourly wage 5) As a pediatric nurse, Cary experiences a significant amount of job satisfaction, which is considered ________. A) nonfinancial compensation B) indirect compensation C) organizational fit D) personal equity 6) What form of compensation consists of the satisfaction that a person receives from the job itself or from the psychological and/or physical environment in which the person works? A) nonfinancial compensation 14. www.testbanksuccess.com B) direct financial compensation C) indirect financial compensation D) total internal compensation 7) Which term refers to the motivation theory that involves people comparing their job contributions and benefits to those of others? A) expectancy theory B) equity theory C) reinforcement theory D) hierarchy theory 8) Which term refers to a perception of fair pay treatment for employees? A) direct compensation B) financial equity C) benchmark job D) team equity 9) Assembly workers at GM receive wages that are comparable to those received by assembly workers at Ford. What form of equity most likely exists at GM? A) internal equity B) employee equity C) external equity D) team equity 10) As an HR manager, what tool would you most likely use to determine if external equity exists at your firm? A) job analyses B) job evaluations C) labor statistic reports D) compensation surveys Chapter 10 Indirect Financial Compensation (Benefits) and Nonfinancial Compensation 1) Which of the following best defines Two in a Box? A) providing two banking services to key customers B) requiring applicants to interview with two managers C) giving two executives the same job and responsibilities D) requiring two employees to work overtime and weekends 2) When a U.S. multinational company is designing a global customized benefits package, it should assume all of the following EXCEPT ________. A) standardized benefits programs for all employees will achieve key benefits objectives B) it is essential to determine a global corporate benefits strategy and determine what the company's identity should be C) the culture of each country will have a major impact on the benefits workers desire D) U.S. insurance plan designs will not be universally applicable in all countries 3) Executives who participate in two in a box most likely benefit from the increased ________. A) ability to balance work and life 15. www.testbanksuccess.com B) ownership in the organization C) opportunity to travel overseas D) reliance on new technology 4) All financial rewards that are NOT included in direct financial compensation are known as ________. A) bonuses B) wages C) commissions D) benefits 5) In general, why do employees receive benefits from their employer? A) organizational membership B) employee productivity C) corporate performance D) level of education 6) Which of the following is an advantage of voluntary benefits? A) always less costly for small businesses B) typically linked to worker productivity C) usually nontaxable to the employee D) always government sponsored 7) According to the U.S. Bureau of Labor Statistics, indirect financial compensation accounts for approximately ________ of employers' total compensation costs. A) 10% B) 30% C) 50% D) 70% 8) Benefits are valuable for all of the following reasons EXCEPT ________. A) improving job satisfaction B) recruiting new employees C) retaining current employees D) improving worker productivity 9) In most cases, the costs of voluntary benefits are paid by ________. A) government agencies B) state governments C) employees D) employers 10) WorldatWork is a professional organization focused on the issue of ________. A) career development B) compensation C) HR planning D) offshoring