Lenovo ideapad 110

ideapad 110-14ISK
ideapad 110-15ISK
User Guide

Read the
Read the safety
safetynotices
noticesand
andimportant
importanttips
tipsininthe
the
included manuals before using your computer.
included manuals before using your computer.
Notes
Beforeusingtheproduct,besuretoreadLenovoSafetyandGeneralInformation
Guidefirst.
Thelatestelectroniccomplianceandenvironmentalinformationareavailable
fromtheLenovocomplianceinformationWebsites.
Toviewcomplianceinformationgoto:
http://www.lenovo.com/compliance.
Todownloadenvironmentalinformationgoto:
http://www.lenovo.com/ecodeclaration.
SomeinstructionsinthisguidemayassumethatyouareusingWindows10.
IfyouareusinganotherWindowsoperatingsystem,someoperationsmaybe
slightlydifferent.Ifyouareusingotheroperatingsystems,someoperations
maynotapplytoyou.
Thefeaturesdescribedinthisguidearecommontomostmodels.Some
featuresmaynotbeavailableonyourcomputeroryourcomputermayinclude
featuresthatarenotdescribedinthisuserguide.
TheillustrationsusedinthismanualareforLenovoideapad11015ISKunless
otherwisestated.
Theillustrationsinthismanualmaydifferfromtheactualproduct.Pleaserefer
totheactualproduct.

RegulatoryNotice
Fordetails,refertoGuides&Manualsathttp://support.lenovo.com.

FirstEdition(May2016)
CopyrightLenovo2016.

LIMITEDANDRESTRICTEDRIGHTSNOTICE:IfdataorsoftwareisdeliveredpursuanttoaGeneral
ServicesAdministrationGSAcontract,use,reproduction,ordisclosureissubjecttorestrictionsset
forthinContractNo.GS35F05925.
Contents

Chapter 1. Getting to know your computer ......................................... 1

Topview .....................................................................................................................1
Leftsideview ............................................................................................................6
Rightsideview..........................................................................................................8
Frontview ..................................................................................................................9
Bottomview .............................................................................................................11
Chapter 2. Starting to use Windows 10 ............................................. 12
Configuringtheoperatingsystemforthe
firsttime....................................................................................................................12
Operatingsysteminterfaces ..................................................................................12
Puttingthecomputertosleeporshutting
itdown......................................................................................................................15
Connectingtoawirelessnetwork ........................................................................17
GethelpfromWindows.........................................................................................18
Chapter 3. Lenovo OneKey Recovery system ................................... 19
Chapter 4. Troubleshooting ................................................................ 21
Frequentlyaskedquestions ...................................................................................21
Troubleshooting ......................................................................................................24
Appendix A. CRU instructions ............................................................ 27
Replacingthekeyboard..........................................................................................28
Replacingtheopticaldrive ....................................................................................30
Trademarks .......................................................................................... 32

i
Chapter 1. Getting to know your computer

Top view -------------------------------------------------------------------------

ideapad 110-14ISK

d
e

1
Chapter 1. Getting to know your computer

ideapad 110-15ISK

Note: Thedashedareasindicatepartsthatarenotvisibleexternally.

Attention:
Donotopenthedisplaypanelbeyond180degrees.Whenclosingthedisplaypanel,be
carefulnottoleavepensoranyotherobjectsinbetweenthedisplaypanelandthe
keyboard.Otherwise,thedisplaypanelmaybedamaged.

2
 Chapter 1. Getting to know your computer

a Integrated Usethecameraforvideocommunication.
camera
b Wireless LAN ConnecttoawirelessLANadaptertosendandreceive
antennas wirelessradiosignals.
c Computer display TheLCDdisplaywithLEDbacklightprovidesbrilliant
visualoutput.
d Built-in Capturesoundwhichcanbeusedforvideoconferencing,
microphone voicenarration,oraudiorecording.
e Touch pad Thetouchpadfunctionsasaconventionalmouse.

Touchpad:Tomovethepointeronthescreen,slideyour
fingertipoverthepadinthedirectioninwhichyouwant
thepointertomove.
Touchpadbuttons:Thefunctionsoftheleft/rightside
correspondtothoseoftheleft/rightmousebuttonona
conventionalmouse.

Note: Youcanenable/disablethetouchpadbypressingF6( ).

f Power Key Pressthiskeytoturnon/offthecomputer.

Whenthecomputerison,pressandholdthiskeyformore
than1second,thecomputerwillentersleepmode,press
andholditformorethan4seconds,thecomputerwillbe
turnedoff.
g Numeric keypad Fordetails,seeUsingthekeyboardonpage4.
(ideapad 110-
15ISK)

3
Chapter 1. Getting to know your computer

Using the keyboard

Yourcomputerhasnumberkeysandfunctionkeysandmayalsohavea
numerickeypad(ideapad11015ISKonly)incorporatedintoitsstandard
keyboard.

Numeric keypad (ideapad 110-15ISK)

Thekeyboardhasaseparatenumerickeypad.Toenableordisablethe
numerickeypad,presstheNumLockkey.

4
 Chapter 1. Getting to know your computer

Using the keyboard

Hotkeys
Youcanaccesscertainsystemsettingsquicklybypressingtheappropriate
hotkeys.

Enables/disablesairplane
Mutes/unmutesthesound.
mode.
Decreasesthevolume
Enables/disablescamera.
level.
Locks/unlockstheLCD
Increasesthevolumelevel.
screen.
Enablestheexternal
Enables/disables
projectorordanglesthe
microphone.
externaldisplay.
Decreasesdisplay
Refreshespage.
brightness.
Enables/disablesthetouch Increasesdisplay
pad. brightness.

Note: IfyouchangedtheHotkeyModefromEnabledtoDisabledintheBIOSsetuputility,
youwillneedtopresstheFnkeyincombinationwiththeappropriatehotkey.

5
Chapter 1. Getting to know your computer

Left-side view ---------------------------------------------------------------

a b c d e f gh

a AC power ConnectstotheACpoweradapter.
adapter jack
b Ventilation slots Dissipateinternalheat.

Note: Makesurethatnoneoftheventilationslotsareblocked,orelseoverheatingofthe
computermayoccur.

c RJ-45 port ConnectsthecomputertoanEthernetnetwork.

d HDMI port ConnectstodeviceswithHDMIinputsuchasaTVora
display.
e USB 3.0 port ConnectstoUSBdevices.

Note: Fordetails,seeConnectingUSBdevicesonpage7.

f USB 2.0 port ConnectstoUSBdevices.

Note: Fordetails,seeConnectingUSBdevicesonpage7.

g Combo audio Connectstoheadsets.

jack

Notes:
Thecomboaudiojackdoesnotsupportconventionalmicrophones.
Therecordingfunctionmaynotbesupportedifthirdpartyheadphonesorheadsetsare
connected,duetodifferentindustrystandards.

h Novo button Whenthecomputerisoff,pressthisbuttontostartthe

LenovoOneKeyRecoverysystemortheBIOSsetup
utility,ortoenterthebootmenu.

6
 Chapter 1. Getting to know your computer

Connecting USB devices

YoucanconnectaUSBdevicetoyourcomputerbyinsertingitsUSBplug
(TypeA)intotheUSBportonyourcomputer.

ThefirsttimeyouplugaUSBdeviceintoaparticularUSBportonyour
computer,Windowsautomaticallyinstallsadriverforthatdevice.Afterthe
driverhasbeeninstalled,youcandisconnectandreconnectthedevice
withoutperforminganyadditionalsteps.
Note: Typically,Windowsdetectsanewdeviceafterithasbeenconnected,andtheninstalls
thedriverautomatically.However,somedevicesmayrequireyoutoinstallthedriver
beforeconnecting.Checkthedocumentationprovidedbythedevicesmanufacturer
beforeconnectingthedevice.

BeforedisconnectingaUSBstoragedevice,makesureyourcomputerhas
finishedtransferringdatatothatdevice.ClicktheSafelyRemoveHardware
andEjectMediaiconintheWindowsnotificationareatoremovethedevice
beforedisconnecting.
Note: IfyourUSBdeviceusesapowercord,connectthedevicetoapowersourcebefore
connectingit.Otherwise,thedevicemaynotberecognized.

7
Chapter 1. Getting to know your computer

Right-side view ------------------------------------------------------------

a b

a Optical drive (on Reads/Burnsopticaldiscs.

select models)

Note: Somemodelsaresuppliedwithadummyopticaldrive.

b Kensington Mini ForattachingaKensingtonMiniSaverTMMobile(or

Security slot compatible)lock.
Attachasecuritylock(notsupplied)heretohelpprotect
yourcomputerfromtheftandunauthorizeduse.Youcan
attachasecuritylocktoyourcomputertohelppreventit
frombeingremovedwithoutyourpermission.Fordetails
oninstallingthesecuritylock,pleaserefertothe
instructionsshippedwiththesecuritylockthatyouhave
purchased.

Notes:
Lockisnotsupplied.Whenpurchasingalock,chooseonethatutilizestheCleatTM
lockingmechanismandverifyitscompatibilitywiththeslotbeforepurchase.Alock
utilizingtheTBarTMlockingmechanismisnotcompatiblewiththeKensingtonMini
Securityslot.
Beforepurchasinganysecurityproduct,verifythatitiscompatiblewiththistypeof
securitykeyhole.
Youareresponsibleforevaluating,selecting,andimplementingthelockingdevicesand
securityfeatures.Lenovooffersnocomment,judgment,orwarrantyregardingthe
function,quality,orperformanceoflockingdevicesandsecurityfeatures.

8
 Chapter 1. Getting to know your computer

Front view ----------------------------------------------------------------------

a b
a Memory card slot Insertmemorycards(notsupplied)here.

Note: Fordetails,seeUsingmemorycards(notsupplied)onpage10.

b System status Batterystatusindicator

indicators Powerstatusindicator
Indicator Indicator status Meaning
Off Thebatteryhasmorethan20%charge.
Solidamber Thebatteryhasbetween5%and20%
charge.
Fastblinkingamber Thebatteryhaslessthan5%charge.
Battery Slowblinkingamber Thebatteryisbeingcharged.When
status batterychargereaches20%,theblinking
indicator colorchangestowhite.
Slowblinkingwhite Thebatteryhasbetween20%and80%
chargeandisstillcharging.Whenthe
batteryreaches80%chargethelightwill
stopblinking,butchargingwillcontinue
untilthebatteryisfullycharged.
On(solidwhite) Thecomputerispoweredon.
Power status
Blinking Thecomputerisinsleepmode.
indicator
Off Thecomputerispoweredoff.

9
Chapter 1. Getting to know your computer

Using memory cards (not supplied)

Yourcomputersupportsthefollowingtypesofmemorycards:
SecureDigital(SD)card
SecureDigitalHighCapacity(SDHC)card
SDeXtendedCapacity(SDXC)card
MultiMediaCard(MMC)
Notes:
Insertonlyonecardintheslotatatime.
ThiscardreaderdoesnotsupportSDIOdevices(e.g.,SDIOBluetooth,etc.).

Inserting a memory card

Insertthememorycarduntilittouchesthebottomoftheslot.
Removing a memory card
Gentlypullthememorycardoutofthememorycardslot.
Note: Beforeremovingthememorycard,disableitbyusingtheWindowssafelyremove
hardwareandejectmediautilitytoavoiddatacorruption.

10
 Chapter 1. Getting to know your computer

Bottom view ------------------------------------------------------------------

b a

a Ventilation slots Dissipateinternalheat.

Note: Makesurethatnoneoftheventilationslotsareblocked,orelseoverheatingofthe
computermayoccur.

b Speakers Provideaudiooutput.

11
Chapter 2. Starting to use Windows 10

Configuring the operating system for the

first time -------------------------------------------------------------------------
Youmayneedtoconfiguretheoperatingsystemwhenitisfirstused.The
configurationprocessmayincludetheproceduresbelow:
Acceptingtheenduserlicenseagreement
ConfiguringtheInternetconnection
Registeringtheoperatingsystem
Creatingauseraccount

Operating system interfaces ------------------------------------

The return of the Start menu
Windows10comeswithapowerfulandusefulstartmenu.Toopenthestart
menu,dooneofthefollowing:
SelecttheStartbuttoninthelowerleftcorner,theStartmenuisdisplayed.
PresstheWindowskeyonthekeyboard.

12
 Chapter 2. Starting to use Windows 10

ThepowerbuttonisontheStartmenu,clickityoucanchoosetoshutdown
orrestartthecomputer,orputthecomputerintosleepmode.

ThroughtheStartmenu,youcanlocatealltheinstalledappsorviewthe
frequentlyusedapps.

The ACTION CENTER

SelecttheACTIONCENTERicon onthetaskbarandtheACTION
CENTERisdisplayed.

FromtheACTIONCENTER,youcanexamineimportantnotificationsfrom
Windowsandyourapps.Moreover,youcanchangecommonsettings
quickly.

13
Chapter 2. Starting to use Windows 10

Task View in taskbar

InWindows10,youcanaddanewdesktopandswitchbetweendifferent
desktops.
Toaddanewdesktop,dothefollowing:
ClicktheTaskViewicon inthetaskbararea.

ClickNewdesktop.

Toswitchbetweendesktops,clicktheTaskViewicon ,thenselectyour
desireddesktop.
Also,youcanmanageappsinthemultitaskingview:
1 SelecttheTaskViewbuttontodisplayallappsinuseonthescreen.
2 Selecttoentertheappsorclosetheapps.

14
 Chapter 2. Starting to use Windows 10

Putting the computer to sleep or shutting

it down ----------------------------------------------------------------------------
Whenyouhavefinishedworkingwithyourcomputer,youcanputittosleep
orshutitdown.

Putting your computer to sleep

Ifyouwillbeawayfromyourcomputerforonlyashorttime,putthe
computertosleep.
Whenthecomputerisinsleepmode,youcanquicklywakeittoresumeuse,
bypassingthestartupprocess.
Toputthecomputertosleep,dooneofthefollowing:
Closethedisplaylid.
Pressthepowerkey.
Movethecursortothelowerleftcorner,andthenselecttheStartbutton.
SelectPower Sleep.

Note: Putyourcomputertosleepbeforeyoumoveit.Movingyourcomputerwhilethehard
diskdriveisspinningcandamagetheharddisk,causinglossofdata.

Towakethecomputer,dooneofthefollowing:
Pressanykeyonthekeyboard.
Pressthepowerkeyformorethantwoseconds.

15
Chapter 2. Starting to use Windows 10

Shutting down the computer

Ifyouarenotgoingtouseyourcomputerforalongtime,shutitdown.
Toshutdownyourcomputer,dooneofthefollowing:
Movethecursortothelowerleftcorner,andthenselecttheStartbutton.
SelectPower Shutdown.

RightclicktheStartbuttoninthelowerleftcornerandselectShutdownor
signoutShutdown.

16
 Chapter 2. Starting to use Windows 10

Connecting to a wireless network ---------------------------

Enabling wireless connection
Toenablewirelessfunctions,dooneofthefollowing:
ClicktheACTIONCENTERicon inthenotificationarea,andthen
deselectAirplanemode.
Press todisableairplanemode.
ClickSettings Network&InternetAirplanemodetoopenthe
networkconfigurationpage.ThentoggletheairplanemodeswitchtoOff.

Connecting to a wireless network

Afterwirelesshasbeenenabled,thecomputerwillautomaticallyscanfor
availablewirelessnetworksanddisplaytheminthewirelessnetworklist.To
connecttoawirelessnetwork,clickthenetworknameinthelist,andthen
clickConnect.
Note: Somenetworksrequireanetworksecuritykeyorpassphraseforconnection.To
connecttooneofthosenetworks,askthenetworkadministratorortheInternetservice
provider(ISP)forthesecuritykeyorpassphrase.

17
Chapter 2. Starting to use Windows 10

Get help from Windows ----------------------------------------------

Ifyouhaveaproblemwiththeoperatingsystem,seetheWindowsGet
Startedapp.Toopenit,dothefollowing:
Movethecursortothelowerleftcorner,andthenselecttheStartbutton.
SelectGetStartedfromAllapps.

18
Chapter 3. Lenovo OneKey Recovery system

TheLenovoOneKeyRecoverysystemissoftwaredesignedtobackupand
restoreyourcomputer.Youcanuseittorestorethesystempartitiontoits
originalstatusincaseofasystemfailure.Youcanalsocreateuserbackups
foreasyrestorationasrequired.
Notes:
IfyourcomputerispreinstalledwithaGNU/Linuxoperatingsystem,OneKeyRecovery
systemisnotavailable.
ToutilizethefeaturesoftheOneKeyRecoverysystem,yourharddiskalreadyincludesa
hiddenpartitionbydefaulttostorethesystemimagefileandtheOneKeyRecovery
systemprogramfiles.Thisdefaultpartitionishiddenforsecurityreasons,whichexplains
whytheavailablediskspaceislessthanthestatedcapacity.

Backing up the system partition

Youcanbackupthesystempartitiontoanimagefile.Thisimagefilecanbe
usedtorestorethesystempartition.Tobackupthesystempartition:
1 InWindows,presstheNovobuttonordoubleclickOneKeyRecovery
icontostarttheLenovoOneKeyRecoverysystem.
2 ClickSystemBackup.
3 SelectabackuplocationandclickNexttostartthebackup.
Notes:
Youcanchooseabackuplocationonthelocalharddiskdriveoranexternalstorage
device.
RemovetheremovableharddiskdrivebeforestartingtheLenovoOneKeyRecovery
system.Otherwise,datafromtheremovableharddiskdrivemightbelost.
Thebackupprocessmaytakeawhile.
ThebackupprocessisonlyavailablewhenWindowscanbestartednormally.

19
Chapter 3. Lenovo OneKey Recovery system

Restoring
Youcanchoosetorestorethesystempartitiontoitsoriginalstatusortoa
previouslycreatedbackuppoint.Torestorethesystempartition:
1 InWindows,presstheNovobuttonordoubleclickOneKeyRecovery
icontostarttheLenovoOneKeyRecoverysystem.
2 ClickSystemRecovery.Thecomputerwillrestarttotherecovery
environment.
3 Followtheonscreeninstructionstorestorethesystempartitiontoits
originalstatusortoapreviouslycreatedbackuppoint.
Notes:
Therecoveryprocessisirreversible.Makesuretobackupanydatayouwishtosaveon
thesystempartitionbeforestartingtherecoveryprocess.
Therecoveryprocessmaytakeawhile.SobesuretoconnecttheACpoweradapterto
yourcomputerduringtherecoveryprocess.
TheaboveinstructionsshouldbefollowedwhenWindowscanbestartednormally.

IfWindowscannotbestarted,thenfollowthestepsbelowtostarttheLenovo
OneKeyRecoverysystem:
1 Shutdownthecomputer.
2 PresstheNovobutton.FromtheNovoButtonMenu,selectSystem
RecoveryandpressEnter.

20
Chapter 4. Troubleshooting

Frequently asked questions --------------------------------------------

Thissectionlistsfrequentlyaskedquestionsbycategory.

Finding information
WhatsafetyprecautionsshouldIfollowwhenusingmycomputer?
TheLenovoSafetyandGeneralInformationGuidewhichcamewithyour
computercontainssafetyprecautionsforusingyourcomputer.Readand
followalltheprecautionswhenusingyourcomputer.
WherecanIfindthehardwarespecificationsformycomputer?
Youcanfindhardwarespecificationforyourcomputerontheprinted
flyerswhichcamewithyourcomputer.
WherecanIfindwarrantyinformation?
Forthewarrantyapplicabletoyourcomputer,includingthewarranty
periodandtypeofwarrantyservice,seetheLenovolimitedwarrantyflyer
thatcamewithyourcomputer.

Drivers and preinstalled software

WherearetheinstallationdiscsforLenovopreinstalledsoftware(desktop
software)?
YourcomputerdoesnotcomewithinstallationdiscsforLenovo
preinstalledsoftware.Ifyouneedtoreinstallanypreinstalledsoftware,
youcanfindtheinstallationprogramontheDpartitionofyourharddisk
(forselectmodels,ontheCpartition).Ifyoucannotfindtheinstallation
programthere,youcanalsodownloaditfromtheLenovoconsumer
supportwebsite.
WherecanIfinddriversforthevarioushardwaredevicesofmycomputer?
IfyourcomputerispreinstalledwithaWindowsoperatingsystem,Lenovo
providesdriversforallthehardwaredevicesthatyouneedontheD
partitionofyourharddisk(forselectmodels,ontheCpartition).Youcan
alsodownloadthelatestdevicedriversfromtheLenovoconsumersupport
website.

21
Chapter 4. Troubleshooting

Lenovo OneKey Recovery system

Wherearetherecoverydiscs?
Yourcomputerdidnotcomewithrecoverydiscs.UsetheLenovoOneKey
Recoverysystemifyouneedtorestorethesystemtoitsfactorystatus.
WhatcanIdoifthebackupprocessfails?
Ifyoucanstartthebackupbutitfailsduringthebackupprocess,trythe
followingsteps:
1 Closeallopenprograms,andthenrestartthebackupprocess.
2 Checktoseeifthedestinationmediaisdamaged.Selectanotherpath
andthentryagain.
WhendoIneedtorestorethesystemtoitsfactorystatus?
Usethisfeaturewhentheoperatingsystemfailstostartup.Ifthereis
criticaldataonthesystempartition,backitupbeforestartingrecovery.

BIOS setup utility

WhatistheBIOSsetuputility?
TheBIOSsetuputilityisROMbasedsoftware.Itdisplaysbasiccomputer
informationandprovidesoptionsforsettingbootdevices,security,
hardwaremode,andotherpreferences.
HowcanIstarttheBIOSsetuputility?
TostarttheBIOSsetuputility:
1 Shutdownthecomputer.
2 PresstheNovobuttonandthenselectBIOSSetup.
HowcanIchangethebootmode?
Therearetwobootmodes:UEFIandLegacySupport.Tochangetheboot
mode,starttheBIOSsetuputilityandsetbootmodetoUEFIorLegacy
Supportonthebootmenu.
WhendoIneedtochangethebootmode?
ThedefaultbootmodeforyourcomputerisUEFImode.Ifyouneedto
installalegacyoperatingsystem,suchasWindows,LinuxorDos,etc(that
is,anyoperatingsystembeforeWindows8)onyourcomputer,youmust
changethebootmodetoLegacySupport.Thelegacyoperatingsystem,
suchasWindows,LinuxorDos,etccannotbeinstalledifyoudontchange
thebootmode.

22
 Chapter 4. Troubleshooting

Getting help
HowcanIcontactthecustomersupportcenter?
SeeChapter3.GettinghelpandserviceofLenovoSafetyandGeneral
InformationGuide.

23
Chapter 4. Troubleshooting
Troubleshooting ---------------------------------------------------------------
Display problems
When I turn on the
computer, nothing appears
on the screen.
When I turn on the
computer, only a white
cursor appears on a blank
screen.
The screen goes blank
while the computer is on.
Sleep problems
The critical low-battery
error message appears,
and the computer
immediately turns off.
The computer enters sleep
mode immediately after
Power-on.
Note: Ifthebatteryischargedandthetemperatureiswithinrange,havethecomputer
serviced.
24
Ifthescreenisblank,makesurethat:
TheACpoweradapterisconnectedtothe
computer,andthepowercordispluggedintoa
workingelectricaloutlet.
Thecomputerpowerison.PressthePowerkey
againforconfirmation.
Iftheseitemsaresetcorrectly,andthescreenremains
blank,havethecomputerserviced.
RestorebackedupfilestoyourWindows
environmentortheentirecontentsofyourharddisk
toitsoriginalfactorycontentsusingtheLenovo
OneKeyRecoverysystem.Ifyoustillseeonlythe
cursoronthescreen,havethecomputerserviced.
Yourpowermanagementisenabled.Dooneofthe
followingtoresumefromsleepmode:
Pressanykeyonthekeyboard.
PressthePowerkey.
Thebatterypowerisgettinglow.ConnecttheAC
poweradaptertothecomputer.
Makesurethat:
Thebatteryischarged.
Theoperatingtemperatureiswithintheacceptable
range.SeeChapter2.UseandcareInformationin
theLenovoSafetyandGeneralInformationGuide.

The computer does not
return from sleep mode and
the computer does not
work.
Display panel problems
The screen is blank.
The screen is unreadable or
distorted.
Incorrect characters appear
on the screen.
Sound problems
No sound can be heard
from the speakers even
when the volume is turned
up.
Chapter 4. Troubleshooting
Ifyourcomputerisinsleepmode,connecttheAC
poweradaptertothecomputer,thenpressthe
WindowsbuttonorthePowerkey.
Ifthesystemstilldoesnotreturnfromsleepmode,
yoursystemhasstoppedresponding,andyoucannot
turnoffthecomputer;resetthecomputer.Unsaved
datamaybelost.Toresetthecomputer,pressand
holdthePowerkeyforeightsecondsormore.Ifthe
computerstilldoesnotreset,removetheACpower
adapter.
Dothefollowing:
IfyouareusingtheACpoweradapterorthe
battery,andthebatterystatusindicatorison,press
F12( )tomakethescreenbrighter.
Ifthepowerindicatorisblinking,pressthePower
keytoresumefromsleepmode.
Iftheproblempersists,followthesolutioninthe
nextproblemThescreenisunreadableor
distorted.
Makesurethat:
Thescreenresolutionandcolorqualityarecorrectly
set.
Themonitortypeiscorrect.
Istheoperatingsystemorprogramsinstalled
correctly?Iftheyareinstalledandconfigured
correctly,havethecomputerserviced.
Makesurethat:
TheMutefunctionisoff.
Thecomboaudiojackisnotbeingused.
Speakersareselectedastheplaybackdevice.
25
Chapter 4. Troubleshooting

Battery problems
Your computer shuts down Rechargethebattery.
before the battery status
indicator shows empty.
-or-
Your computer operates
after the battery status
indicator shows empty.
Other problems
Your computer does not Toturnoffyourcomputer,pressandholdthePower
respond. keyforeightsecondsormore.Ifthecomputerstill
doesnotrespond,removetheACpoweradapter.
Yourcomputermightlockwhenitenterssleepmode
duringacommunicationoperation.Disablethesleep
timerwhenyouareworkingonthenetwork.
The connected external Donotconnectordisconnectanyexternaldevice
device does not work. cablesotherthanUSBwhilethecomputerpoweris
on.Otherwise,youmightdamageyourcomputer.
Whenusinghighpowerconsumptionexternal
devices,suchasanexternalUSBopticaldrive,usean
externaldevicepoweradapter.Otherwise,thedevice
maynotberecognized,orthesystemmayshutdown
asaresult.

26
Appendix A. CRU instructions

CustomerReplaceableUnits(CRUs)arepartsthatcanbeupgradedor
replacedbythecustomer.IfaCRUisdeterminedtobedefectiveduringthe
warrantyperiod,areplacementCRUwillbeprovidedtothecustomer.
CustomersareresponsibleforinstallingtheselfserviceCRUsforthis
product.CustomersalsocaninstalloptionalserviceCRUs,whichmight
requiresometechnicalskillsortools,orrequestthatatechnicianinstallthe
optionalserviceCRUunderthetermsoftheapplicablewarrantyservice
typeforyourcountryorregion.
Notes:
TheillustrationsusedinthischapterareoftheLenovoideapad11015ISK,unless
otherwisestated.
Theillustrationsinthismanualmightdifferfromtheactualproduct.Pleaserefertothe
actualproduct.
WhensetinShipMode,thebatterydoesnotsupplypowertothecomputer.Toawakethe
batteryfromShipMode,connecttheACpoweradaptertoyourcomputer.

27
Appendix A. CRU instructions

Replacing the keyboard ---------------------------------------------

Toreplacethekeyboard,dothefollowing:
Notes:
Makesurethecomputeristurnedoffandallthecablesdisconnectedfromthecomputer
beforeyoureplacethekeyboard.
Makesurethecomputerdisplayisclosedtoavoidbeingdamaged.

1 Removethescrewsa.

1
1

2 Turnthecomputeroverandopenthedisplaypanel.

28
 Appendix A. CRU instructions

3 Pulltounsnapthekeyboardinthedirectionasshownbythearrowsb
c.

2 3

4 Liftupthekeyboarddanddetachtheconnectorinthedirectionshown
bythearrowsef.

5
6
4

5 Reinstallthenewkeyboardandtightenthescrews.

29
Appendix A. CRU instructions

Replacing the optical drive ---------------------------------------

Toreplacetheopticaldrive,dothefollowing:
Notes:
Makesurethecomputeristurnedoffandallthecablesdisconnectedfromthecomputer
beforeyoureplacetheopticaldrive.
Makesurethecomputerdisplayisclosedtoavoidbeingdamaged.

1 Removethescrewshownintheillustrationa.Gentlypulltheoptical
driveoutfromitscavityb.

2 Insertanewopticaldriveandtightenthescrewtosecurethedrive.

30
 Appendix A. CRU instructions

ThefollowingtableprovidesalistofCRUsforyourcomputer,andinforms
youofwheretofindreplacementinstructions.
SelfserviceCRUs

Safety, Warranty, and

User Guide
Setup Guide

AC power adapter

OptionalserviceCRUs

Safety, Warranty, and

User Guide
Setup Guide

Keyboard

Optical drive

31
Trademarks

ThefollowingtermsaretrademarksorregisteredtrademarksofLenovointhe
UnitedStates,othercountries,orboth.

Lenovo
OneKey

MicrosoftandWindowsaretrademarksofMicrosoftCorporationintheUnited
States,othercountries,orboth.

Othercompany,products,orservicenamesmaybetrademarksorservicemarks
ofothers.

32
Lenovo China 2016

Rev. RP01
en-US