Академический Документы
Профессиональный Документы
Культура Документы
SUPPLY
Prepared for
PAUL WHITAKER, T.G.I. FRIDAYS
Prepared by
MARIA BEREZOVSKAYA, THE COFFEE HOUSE
Submitted on
25.10.2013
Table of content
CONTENT 2
BACKGROUND 3
REQUEST FOR OFFER AND PROPOSED SOLUTION 3
APPROACH 4
OBJECTIVES AND METHODOLOGY 4
WORK PLAN 5
COMPETITIVE EDGE 7
QUALIFICATIONS 7
REFERENCES 7
BENEFITS 8
APPENDIX 9
TESTIMONIALS 9
STANDARD DIAGRAM FOR QUALITY MEASURES 10
Having duly examined your requirements, we are confident that our proposed
solution will effectively address your needs. Our goal is to provide you with top-
quality beans by supplying annually to each storage warehouse in 15 countries of
the EU and complete the first shipment by December 23, 2013 at the total cost of
9.8mln. By implementing our solution, T.G.I. Fridays will receive
Our unique ability to provide excellent coffee along with excellent experience when
drinking it and our successful record in alliance with Caf de Paris, Gusto Group,
and Gourmet Restaurants makes us an enviable partner in this project. We look
forward to forming a mutually beneficial affiliation with T.G.I. Fridays.
Objectives
On the basis of annual contract, organize a monthly supply chain for 7000kg of
Brazilian Bahia and Bourbon Santos beans to 15 storage warehouses within the
EU
Provide the required annual volume of 85000kg
Provide appropriate packaging for ground and ready to use coffee
Meet the expectations for the delivery terms and times
Turn great coffee into Fridays unique coffee experience
Methodology
By using an existing distribution network of The Coffee House we will make the
supply of each batch to the selected European warehouses more efficient. We will
also create an electronic platform to exchange information and track the shipments.
We will provide support and training on the quality control if required.
We will use our innovative packaging that keeps the coffee fresh in any storing
conditions.
The beans we use will not only make the coffee taste great, but also will turn the
whole experience of drinking it into serenity together with the Friday spirit.
Brand awareness- since the opening of the first caf in 2005, the brand became an
instant hit. In over 8 years the representation of the company has grown at a rapid
rate. According to a recent quantitative research, today every 3rd citizen of the
European Union knows our brand.
Trust we developed a high level of trust with our wholesale and regular customers
(see Testimonials in the Appendix)
Expertise and stability we have got high-knowledgeable workforce who are
motivated and loyal to the company.
Steady growth in sales according to the annual report 2012, the revenue increased
from 2.8mln to 4.3mln. Post-tax profit has been 652 000 euros.
high ROI
monthly cost savings due to already developed distribution networks
short time to completion
service reliability
personal touch and approach
best quality of coffee within the EU
innovative touch due to use of interactive platforms
custom packaging options
"The fair price is a solution. It has given us the chance to pay a good price
to our farmers. Those who are not in Fair Trade want to participate. For us
it is a great opportunity. It gives us hope." - Benjamin Choloto, Brasil
Very helpful with education and information that can be passed out to
consumers. The Coffee House is very pro-business, and they really look
out for me and my coffee shops." Matsuo Kawasaki, Blue Moon
Coffee Company, Liverpool, UK.
"When you said you would hold our hand, you literally did. The
presentation packet was impressive." Tomas Korecko, Coffee
Getaway, Bratislava, Slovakia.
"We are phenomenally impressed with the quality and attention to detail.
The Coffee House always goes the extra mile." Marco Bruno and Sara
Costa, La Casa, Florence, Italy.
"I am happy with the service I get from all of the people at Coffee House,
especially my salesperson..." Normann VanBuren, Java Caffe,
Netherlands