Академический Документы
Профессиональный Документы
Культура Документы
The AxisCard smart card has been in Introduction implemented in the mid-1 990s. The
use on a trial basis at Griffin Technical In 2005, the Library Council of the first university smart card system was
College since the beginning of fall Georgia Department of Technical and implemented at the University of
quarter 2005. Several classes received Adult Education (DTAE) chose the Exeter (U.K.) in 1996. Managed by a
the card and were encouraged to use Griffin Technical College Library as a local bank, it was used as a pass card
it in the hopes that it will increase test site for use of the AxisCard, a for campus buildings and services, a
their usage of the library and its technology designed to facilitate ease debit card, and a library card. At the
resources. This study, using a quasi- of use of library resources, solve the end of the initial pilot project, there
experimental design, evaluates the problem of multiple passwords, and was high student approval of the
card's effect on usage of library save important personal information card system (Myhill, 1998). At Florida
services and resources, AxisCard that is repeatedly entered into online State University, the card has also
online features, physical facilities and forms. Griffin Tech was chosen for been used for vending machines,
print resources. The survey was three reasons: its central location laundromats, telephone services, and
administered to two groups. The first which facilitates visits by for purchase at local stores. FSU has
group received the AxisCard in fall representatives of all colleges, its found the greatest benefit of the
2005. The second group is a medium size, making the project card to be the ease and convenience
nonequivalent control group of relevant to both larger and smaller of disbursing financial aid. Use of the
students, taking the same courses in colleges, and its reputation for being card has eliminated lines at the
the winter, who did not have the a leader in library technology for the financial aid office through direct
AxisCard. A chi-square determined DTAE system. The test of the deposit of loans into student
that there was very little statistical AxisCard had been underway for an accounts (Wiens, 2001).
difference between the groups in entire academic quarter, so the
most categories, however use of Griffin Tech library management Smart card use in libraries appears to
GALILEO and some print resources decided to evaluate how the card has be moving in a different direction,
showed a significant difference. The affected library usage in general. and more slowly, than in the rest of
percentages of students indicating academe. In the mid-1 990s, a
that they never used certain library Literature Review consortium of European libraries
resources show promise for further Rumsey (2002) defined a smart card began using the TOLIMAC (Total
study. as "a plastic card, similar to a credit Library Management Concept)
card, with an embedded microchip" system to provide easy access to fee-
A simultaneously administered (p. 38). It is distinguished from the based information services through
satisfaction survey indicated general more prevalent "mag-stripe" card by libraries. The card also has debit card
usage of most card services, high its vastly increased storage capability capabilities and can be used to pay
satisfaction, and a desire for more and its microprocessor (Myhill, 1998). for the services. The primary
services, especially from home. Smart cards have been in use, advantage of using a smart card is
AxisCard is recommended as a useful primarily as identification and debit security for the patron. Since the
resource for academic libraries and cards, in colleges and universities patron information is stored on the
other academic services. since a few pilot projects were card and encrypted, information
15
Library Quarterly
Georgia Library Summer 2007
Quarterly summer 2007
15
providers do not have access to it and continue using them if they already would ideally prompt students to visit
cannot track users (Rumsey & Spoiden, have them and begin using them at the library. The library installed
2000). Exeter's smart card was used some point in the near future if they AxisCard readers and software on all
to check out materials, pay fines, and do not, provided they do not disrupt publicly accessible computers.
use photocopiers (Myhill, 1998). the students' routines. Functions of the card at Griffin Tech
include storage of login information
In the library world, it appears that Everything is not perfect, though. for multiple websites, storage of
public libraries are leading the way in Rumsey (2002) noted that the card bookmarks for frequently visited
creating innovative functions for has been dropped at some of the sites, storage of personal information
smart cards. Public libraries in original implementation sites. A to automatically fill out online forms,
Cornwall County, U.K. issued the possible explanation of this is the storage of library-recommended
cards to a targeted population in limited use of the cards and the URLs, and storage of multiple user
2001. Functions of the cards included discontinuation of the underwriting profiles for use of online resources.
not just library services but a host of of the program by local banks. The card serves as the official student
municipal and county services Vandooren (1998) noted that the identification for these students,
including bus fares and parking lot cost of the individual cards is much though it is not currently used as a
fees. (Jenkins, 2004). The Englewood higher than mag-stripe and barcode smart card anywhere else on campus.
(Colorado) public library began using cards, making initially issuing cards Library employees have also been
the PubliCARD SmartGuardian system and replacing lost ones costly. issued AxisCards and have been
in 1999 to limit children's access to trained to operate the card system.
the internet while protecting adults' AxisCard, the technology being
access. SmartPassky, also developed tested at Griffin Tech, is similar to The test period for this project was
by PubliCARD, stores passwords for SmartGuardian and SmartPassky. Like fall quarter, which ended on
auto-login, favorites, and frequently SmartPassky, it saves auto-logins, December 14, 2005. In winter
used information such as names, remembers favorites, and stores quarter 2006 card usage was
addresses, and credit card numbers, personal information for use in filling evaluated to determine whether it
for use on enabled computers out online forms with an "auto-fill" should be expanded to all
("PubliCARD", 1999). function that fills out forms at the Department of Technical and Adult
click of a mouse. In contrast to Education campuses.
There are several examples of positive SmartGuardian's access-blocking
feedback on smart cards. As Myhill function, it allows libraries to direct Purpose
(1998) mentioned, the pilot project at users' attention to recommended The purpose of this study is to
Exeter was very well received, with sites (Offshoot Systems, 2005). determine whether the AxisCard has
ninety percent of surveyed students had an effect on use of the library's
recommending the program be Evaluation of systems like AxisCard technologies, resources, and services,
continued. The TOLIMAC system was can add to the body of research on and whether the effect is significant
also well received by patrons who favorable/unfavorable views of smart enough and positive enough to
participated in a quasi-experimental cards by examining how they affect recommend adoption of the AxisCard
study of the patrons' ability to learn not just perceptions, but also actual by all DTAE libraries. A significant
the system, combined with debriefing use of those services they access and effect is defined as one shown to be
interviews (Rumsey & Spoiden, the academic success of students statistically significant by the
2000).This study found that speed of who use the technology. Griffin Tech, administration of a chi square. A
document delivery and the debit as a test site for the entire technical positive effect is defined as an
function were popular among college system in Georgia, is an ideal increase in usage of the library's
patrons. Administrator interviews subject for such a study. technologies, resources, and services,
suggest a success at Florida State especially those directly associated
University (Wiens, 2001). A survey of Background with AxisCard. A secondary purpose
two groups of students, one with the In September of 2005, the AxisCard of this study is to determine student
cards and one without, conducted by was issued only to students in several perceptions of the card.
Lee, Cheng, and Depickere (2003) core curriculum courses. These
found that many students at two courses were chosen because they Methodology
universities in Australia and are taught with a different group of As an evaluation, this design must
Singapore had a very favorable view students each quarter, and because contain certain elements. The most
of the cards and intended to they all require a research project that important element, in fact the one
have virtually identical assignments to For significance at the .05 level, chi-square should be greater than or equal to 3.84,
The distribution is not significant.
those of the experimental group, p is less than or equal to 1.
making them a nonequivalent control
group as described by Babbie (2004). Noodle Tools
A nonequivalent control group has Once/twice Once/twice Once/twice
not been chosen randomly from the Every Day a week a month a quarter Never Total
same pool as the experimental group, AxisCard 0 2 7 19 34 62
but has been carefully selected to No AxisCard 0 2 2 7 49 60
have similar characteristics, thereby Total 01 4 9 26 83 122
eliminating as much bias as possible Degrees of freedom: 1
without random selection and Chi-square =
For significance at the .05 level, chi-square should be greater than or equal to 3.84.
assignment. Another assumption The distribution is not significant.
p is less than or equal to 1.
must be that these students have
never used a smart card in a college
Subject Guides on the Library's Web Site
setting, since most colleges do not
Once/twice Once/twice Once/twiceI
use the cards. ______Every Day a week a month a quarter Never jTotal
AxisCard 1 2 11 10 38 62
A questionnaire was created to 0 4 6 9 43 62
No AxisCard
survey the groups. The questionnaire 19 81 124
Total 1 6 17
asks respondents to indicate how
Degrees of freedom: 4
often they use thirteen separate Chi-square = 3.49852845621679
library resources with the following For significance at the .05 level, chi-square should be greater than or equal to 9.49.
The distribution is not significant.
response choices for each option: p is less than or equal to 1.
17
2007
Summer 2007
Quarterly Summer
Georgia Library Quarterly 17
Appendix A: every day, once or twice a week,
Frequencyand Significance (Continued) once or twice a month, once or twice
a quarter, and never. A satisfaction
Newspapers survey was added to assess the
Day
IOnce/twi
a week
ce Once/twice Once/twice AxisCard holders' attitudes toward
______Every 'a month a quarter INever Total the card and its usefulness.
AxisCard 2 2 2 12 44 62 Questions addressed the services
No AxisCard 2 5 7 7 41 62 students used, services students
Total 4 7 9 19 85 124 would like to have available, and
Degrees of freedom: 4 whether students would recommend
Chi-square = 5.48516389011745
For significance at the .05 level, chi-square should be greater than or equal to 9.49. the card.
The distribution is not significant.
p is less than or equal to 1.
The questionnaire was pre-tested on
Print Journals / Magazines
the library staff in January 2006 for
______Every
TOnce/twice IOnce/tvwice
Day a week ja month
Once/twvice
a quarter Never - total
fine-tuning. The questionnaire was
then edited and presented to the
AxisCard 2 1 6 15 38 62 experimental group in February. The
No AxisCard 0 8 9 8 36 61 questionnaire was administered to
Total 2 9 15 23 74 123
the experimental group by library
Degrees of freedom: 4
staff in their current quarter classes.
Chi-square = 10.2214788213823 The nonequivalent control group was
p is less than or equal to 0.05.
The distribution is significant. surveyed in March, at the end of their
quarter in the courses. The
questionnaire was administered
Read Books in the Library during class time.
Every Day
Once/twice
a week
Once/twice
a month
IOnceltwice
a quarter Never TotalI Unfortunately it was not possible to
AxisCard 0 2 11 15 34 62
survey a total census of the students
No AxisCard 1 2 6 14 38 61
as had been planned. Several
Total 1 4 17 29 72 123_J students had dropped out of school
Degrees of freedom: 4 for the winter quarter. Additionally,
Chi-square = 2.71934287856538
For significance at the .05 level, chi-square should be greater than or equal to 9.49. many students who were in one of
The distribution is not significant.
p is less than or equal to 1. the courses in the fall were in
another of the selected courses in the
Checked Out Books winter, and therefore already had the
Once/twice
AxisCard. The sample therefore
Once/twice Once/twice
Every Day a week a month a quarter Never Total resembles an available subjects
AxisCard 0 1 4 18 39 62 sample. Fortunately, however, these
No AxisCard 0 2 4 8 48 62 two phenomena resulted in
Total 0 3 8 26 87 124 experimental and control groups of
Degrees of freedom: I almost exactly the same size.
Chi-square =
For significance at the .05 level, chi-square should be greater than or equal to 3.84.
The distribution is not significant. Data Analysis
p is less than or equal to 1.
Few questions went unanswered by
respondents. The Scantron process
Used Group Study Rooms
was used to determine percentages,
_ _
________Every
_
Day
_ Once/twice
a week
Once/twice
a month
Once/twice
a quarter
_
Never
I Total
_
while frequencies were computed in
AxisCard 1 4 2 9 46 62
an Excel spreadsheet. Because the
No AxisCard 0 2 4
Scantron machine rounds up to the
8 48 62
Total
nearest tenth, in some cases the total
1 6 6 17 94 124
percent on the sheet equals 100.1.
Degrees of freedom: 4
Chi-square = 2.43471005423446 The Georgetown University online
For significance at the .05 level, chi-square should be greater than or equal to 9A9.
The distribution is not significant.
chi-square calculator was used to
p is less than or equal to 1. determine significance. Frequency
18 Summer 2007 Georgia Library Quarterly
and significance tables are included in the library. More of the non-card exclusive option), followed by
in this article as Appendix A. holders (77 % to 62.3%) reported personal bookmarks/favorites
that they never checked out books. (30.65%) and library recommended
The results were statistically More of the non- AxisCard holders bookmarks/favorites and stored user
significant in only two cases: GALILEO (49.2% to 31.1 %) reported that they profiles (20.97% each). Auto form-fill
Databases and print journals and never used the library tables for followed at 19.35 %, followed by
study. Finally, more of the non- "other" (9.67%).
magazines. Reports of usage of the
GALILEO databases were higher in all AxisCard holders (46.7% to 29.5%)
positive usage categories (every day, reported that they never asked the Students indicated a strong desire to
once or twice a week, once or twice a librarians a question. use other services not currently
month, once or twice a quarter) provided at Griffin Tech. Over sixty-
among AxisCard holders. Only 31.1 The satisfaction survey gave a good one percent wanted access to their
percent of AxisCard holders reported picture of students' attitudes toward BANNER accounts with the card,
never using GALILEO databases the card (Appendix C). Of AxisCard followed by use in vending machines
compared with 65 percent of the holders, 77% reported that they at 43.55%, access to photocopiers
non-AxisCard holders. would recommend the card to other (41.93%), storing word processing
students. The most used service was files (41.94%), and customized
The reporting of print journals and the storage of passwords (40.32% of desktop (38%). Printing from
magazines suggests a more respondents chose this non-mutually computers was next at 32.26 %.
complicated pattern of use. While no
non-AxisCard users reported using
the journals and magazines every Appendix A:
day, they outpaced the AxisCard Frequencyand Significance (Continued)
holders in the "once or twice a
week" and "once or twice a month" Used Library Tables for Study
categories. AxisCard holders reported Once/twice Once/twice Once/twice
more "once or twice a quarter" Every Day a week a month a quarter Never jTotal
usage, but slightly more (62.3 AxisCard 4 13 9 17 19 62
percent to 58.3 percent) of the No AxisCard 2 9 8 13 30 62
AxisCard holders reported never Total 6 22 17 30 49 124
using journals and magazines at all. Degrees of freedom: 4
Chi-square = 4.45548401178653
For significance at the .05 level, chi-square should be greater than or equal to 9.49.
While statistical significance across The distribution is not significant.
p is less than or equal to 1.
the distribution was somewhat
disappointing, a look at the Used Audiovisual Resources
percentages of students reporting
that they never use the library
Once/twice
Every Day a week
IOnce/twice
a month
Once/twiceT
a quarter Never Total
resources is worthy of mention AxisCard 1 0 4 8 49 62
(Appendix B). In all but one of the No AxisCard 2 2 1 9 47 61
electronic resource categories, more Total 3 2 21 17 96 123
non-AxisCard holders reported never Degrees of freedom: 4
using the resources than did AxisCard Chi-square = 4.22597277739758
For significance at the .05 level, chi-square should be greater than or equal to 9.49.
holders. The lone exception was the The distribution is not significant.
category of the library catalog. A p is less than or equal to 1.
Appendix B:
Percentages
Internet Access
Journals / Magazines
x/2x 1x.2x 1X/2. Total
Daily a week a month a quarter -Never %
AxisCard 1.6 1.6 9.8 24.6 62.3 99.9
No AxisCard 0 13.3 15 13.3 58.3 99.9
SELA Representative
Michael Seigler
Michael Seigler has been the Director of the Smyrna Public Library since 1995. GEORGIA
Prior to that he was an Associate Director at the Pine Mountain Regional Library
System and Director of the Atlanta Law School Library. Michael is active in several
library associations. In the past he was chair of the FLA Junior Member ASSOCIATION
Roundtable; GLA's Government Relations Committee; and the COMO Steering
Committee. He served as president of the Metro Atlanta Library Association in ___
Smart Cards
Continued from page 21 sized academic libraries: A national survey. Information Technology and
Libraries,24 (1), 13-21.
resource and getting them to use it. Academic libraries
Jenkins, S. (2004). Cornwall unlocks smartcard potential. Public Library
appear to be slow in adoption of smart card technology Journal, 19 (2), 2-4.
in comparison to other academic units and public Lee, C., Cheng, Y. & Depickere, A. (2003). Comparing smart card
libraries. Technical and community college libraries have adoption in Singapore and Australian Universities. InternationalJournal
just begun to enter the smart card era. With the Griffin of Human-ComputerStudies, 58(3), 307-25
Tech project, technical and community college libraries in Myhill, M. (1998). Smartcards in libraries: A brave new world. The
Electronic Library, 16 (1), 17-23.
Georgia and elsewhere have a preview of how this
Offshoot Systems, L.L.C. (2005). AxisCard: Your library web card.
technology would work for them, how best to implement Retrieved November 13, 2005 from www.axiscard.com.
it, and what problems to expect. AxisCard is PubIiCARD shows SmartGuardian, SmartPassky. (1999, September).
recommended as a resource that students want, are able Advanced Technology Libraries, 28, 4-5
to use, and may use to further access library resources, Rumsey, S. (2002). Smart cards in universities: Exciting technological
development or damp squib? (Part 1). Managing Information, 9 (3),
facilities, and services. m
38-9.
Wendy S. Wilmoth received her M.L.I.S. from Valdosta State Rumsey, S. & Spoiden, A. (2000). Evaluation of Tolimac: A secure library
Universityin 2006. management system for controlling access to, and payment for,
electronic information services. Journalof Librarianshipand Information
Science, 32 (2), 64-71.
References: Vandooren, F.(1998). Access control, payment, and smart cards in
Babble, E. (2004). The practiceof social research. Belmont, CA: libraries. The New Review of Information Networking, 4, 189-205.
Wadsworth. Wiens, J. (2001). Establishing a successful smart card program. College
Barnett-Ellis, P.and Charnigo, L. (2005). Wireless networks in medium- Planning& Management, 4 (11), 18,20.