S A R A H N O B L I N

phone: 915.781.9016 | email: sarah.noblin@icloud.com | linkedin.com/in/sarahhnoblin | portfolio: sarahnoblin.weebly.com

PROFILE Highly productive systems support specialist with an interest in working in information technology and
project management.
Knowledge of SQL programming, batch file scripting, and Microsoft Excel, with experience in developing
ETL processes to integrate data.
Demonstrates interpersonal and leadership skills to collaboratively work with team members and clients
to determine solutions and deliver results.

EDUCATION Bachelor of Science (B.S.) in Business Computer Information Systems

University of North Texas | Denton, TX | Dec 2015
Associate of Arts (A.A.) in Business
Tarrant County College | Fort Worth, TX | Aug 2013
Scum Fundamentals Certified (SFC)
SCRUMstudy.com | Certificate #: 90763 | Jan 2016

LEADERSHIP President Filipino Student Association University of North Texas 2015 - 2016
Member Association for Information Systems University of North Texas 2015
Vice President + Web Master Filipino Student Association University of North Texas 2014 - 2015
Member Phi Theta Kappa Honor Society El Paso Community College 2012 - 2013

COURSEWORK Programming Fundamentals (C++) Object-Oriented Programming (Java)

Web-based IT (ASP.NET, Visual Studio, C#)
Introduction to Database Applications (MySQL)
Mainframe Concepts (COBOL)
Analysis of Business Information Systems
IT Management
Enterprise-Oriented Programming (Java, Javascript)
Visual Display of Business Information
Fundamentals of IT Security
Business Data Communications and Networking
Introduction to Data Warehousing (Access)

EXPERIENCE Systems Support Specialist

Birdville Independent School District | Haltom City, TX | Mar 2016 - Present
Provide support and manage data for school districts software applications.
Troubleshoot application-related issues and recommend solutions.
Utilize SQL programming (Microsoft SQL Server 2017).
Develop, implement, and automate ETL processes to integrate data between the applications and
data warehouse.
Apply project management methodologies (scrum and kanban) to prioritize and manage many open
cases at a time.
Create and maintain technical manuals and documentation for applications and other processes.
Take initiative to develop needed professional skills appropriate to assignments.
Junior Developer Intern
Medicalistics, LLC. | Addison, TX | Jun 2015 - Nov 2015
Created electronic medical forms and documents for hospitals, rehabilitation centers, and other
medical facilities.
Developed an application through Java and Javascript using NetBeans IDE.
Customer Service Representative
State Farm Insurance | El Paso, TX | Jun 2012 - Jan 2013
Provided excellent service and assisted customers over the phone.
Assessed customers situation and escalated calls to departments and third parties as needed.
Documented detailed messages for agents and claims personnel.