acQuire GIM Suite

System Requirements
Document information
Authorised use acQuire Software Pty Ltd
Document name acQuire GIM Suite - System Requirements
Date April 2017
Table of contents

Table of contents iii

1 About this document 1
1.1 Purpose 1
2 System requirements 2
2.1 Hardware 2
2.1.1 Client machine 2
2.1.2 Server machine 2
2.2 Software 2
2.2.1 Operating Systems (OS) 2
2.2.2 Terminal Services 3
2.2.3 .NET Framework version 3
2.2.4 Databases 4
2.2.5 Internet Information Services (IIS) Manager 4
2.2.6 Web browser (server and client machines) 4

System Requirements - acQuire GIM Suite iii

1 About this document
1.1 Purpose
This document describes the system requirements for the optimal performance of acQuire software.

System Requirements - acQuire GIM Suite 1

2 System requirements
2.1 Hardware
2.1.1 Client machine
Minimum Recommended
Processor Pentium 4 - 2Ghz Dual Core - 2Ghz or greater
Memory (RAM) 2GB 4GB or greater

2.1.2 Server machine

Server requirements are dependent on the database size, number of users and level of usage.
It is recommended that a customer work with their IT department to determine the server requirements for
their installation.

Database server Web and licence servers

Minimum Recommended Minimum Recommended
Processor Pentium 4 - 2Ghz Dual Core - 2Ghz or greater Pentium 4 - 2Ghz Dual Core - 2Ghz or greater
Memory (RAM) 1GB 4GB or greater 1GB 4GB or greater

2.2 Software
2.2.1 Operating Systems (OS)
Client machine

Version acQuire 4 acQuire Neo acQuire Licence Administrator

Windows 10

Windows 8.1 Recommended Recommended Recommended

Windows 8

Windows 7 Service Pack 1

Windows Vista Service Pack 2

Windows XP

Windows XP Tablet Edition

Server machine

Version Database server Web and licence servers

Windows Server 2012 R2 Recommended Recommended

Windows Server 2012

Windows Server 2008 R2 Service Pack 1

Windows Server 2008 Service Pack 2

System Requirements - acQuire GIM Suite 2

2.2.2 Terminal Services
Terminal Services provides the ability to host multiple, simultaneous client sessions on a Microsoft Windows
Server.

Windows version acQuire 4 acQuire Neo acQuire Licence

Administrator
Windows Server 2012 R2 Recommended Recommended Recommended

Windows Server 2012

Windows Server 2008 R2

Service Pack 1
Windows Server 2008
Service Pack 2

2.2.3 .NET Framework version

Microsoft .NET Framework must be installed on the target device. The application installer will inform you
during the installation process in case you do not have the appropriate Microsoft .NET Framework version
installed.

.NET Framework acQuire 4 acQuire Neo acQuire Licence Licence server Web server
Administrator
Microsoft .NET
Framework 4.6.2
Microsoft .NET
Framework 4.6.1
(Recommended)

Microsoft .NET
Framework 4.6
(Minimum)

Note: Some operating systems are only compatible with specific .NET Framework versions. Refer to the
documentation of the operating system you are using to check for compatible .NET Framework versions.
If you require .NET Framework 4.6.1, it can be downloaded from the following links:
Offline installer: https://www.microsoft.com/en-us/download/details.aspx?id=49982
Web installer: https://www.microsoft.com/en-us/download/details.aspx?id=49981
If you require .NET Framework 4.6, it can be downloaded from the following link:
https://www.microsoft.com/en-us/download/details.aspx?id=48130

Note: These downloads have not been included with this installer so that you can get the latest versions from
Microsoft.
Contact the acQuire Support team at support@acquire.com.au if you need assistance.

System Requirements - acQuire GIM Suite 3

2.2.4 Databases
acQuire recommends a dedicated server to host the SQL Server instance for the acQuire 4 databases.

Database acQuire 4 acQuire Neo

SQL Server 2016 Service Pack 1 Recommended Recommended

SQL Server 2014

SQL Server 2012

SQL Server 2008 R2

SQL Server 2008 Supported as of 4.1.1

SQL Server 2012 Express Supported as of 4.4.0.2 Supported as of 2.0

SQL Server 2008 R2 Express

SQL Server 2008 Express

2.2.5 Internet Information Services (IIS) Manager

IIS Manager version Web server
Microsoft IIS10

Microsoft IIS8.5 Recommended

Microsoft IIS8

Microsoft IIS7 Minimum

2.2.6 Web browser (server and client machines)

Web browser version acQuire Neo Web

Internet Explorer 11 and above

Mozilla Firefox 30 and above

Google Chrome 40 and above

Note: To allow system configuration of acQuire Neo Web, one of the supported browsers must be installed on
the web server machine.

System Requirements - acQuire GIM Suite 4

Contact
Offices Australia, Brazil, Canada, Chile, South Africa, United Kingdom
Street address 24 Moreau Mews, Applecross, Western Australia, 6153
Postal address PO Box 933, Canning Bridge, Western Australia, 6153
Telephone +61 8 9316 6600
Fax +61 8 9316 6699
Email acQuire@acQuire.com.au
Website www.acQuire.com.au

Official information
acQuire Software Pty Ltd is the owner of the software and all icons and logos within the software, together with
all soft and hardcopy documentation.
This document is copyright. No part of this document may be reproduced by any process, or in any form,
without prior written consent from acQuire Technology Solutions Pty Ltd.

Disclaimer
acQuire Software Pty Ltd will not accept any liability arising from the use of the software or any other software
product mentioned in this document; nor for any technical or editorial errors or omissions made in this
document. The mention of any other computer software product in this document does not imply the
endorsement of such product by acQuire Software Pty Ltd.

System Requirements - acQuire GIM Suite 5