1101 Washer PDF

Automotive
Skills Development Council
QUALIFICATIONS PACK - OCCUPATIONAL STANDARDS FOR AUTOMOTIVE INDUSTRY
Contents
1. Introduction and Contacts.....P.1
What are 2. Qualifications Pack.........P.2
Occupational
Standards (OS)? 3. Glossary of Key Terms ...........P.3
4. NOS Units.......P.5
OS describe what 5. Assessment Criteria ...P.26
individuals need
to do, know and
understand in
order to carry out
a particular job Introduction
role or function
Qualifications Pack Washer
OS are
SECTOR: AUTOMOTIVE
performance
standards that SUB-SECTOR: AUTOMOTIVE VEHICLE SERVICE
individuals must
achieve when OCCUPATION: TECHNICAL SERVICE & REPAIR
carrying out
functions in the JOB ROLE: WASHER
workplace,
together with REFERENCE ID: ASC/Q 1101
specifications of
the underpinning ALIGNED TO: NCO-2004/Nil
knowledge and
Washer is also known as a Washing Attendant and Cleaner.
understanding
Brief Job Description: A Washer washes, scrubs and polishes the interiors and
exteriors of vehicles (including glass) in the vehicle to protect their appearance.
Contact Us: The individual also uses the pressurised water to clean the exterior surface
ASDC, 1/6, before the vehicle is made ready for delivery for the first time after PDI is done
Siri Institutional Area, on the vehicle.
Khel Gaon Road,
New Delhi-110049 (India) Personal Attributes: An individual on this job should be willing to work for long
hours as a part of the team cleaning vehicle especially on days of high number
E-mail: of first time deliveries. The individual must have a strong eye to see even the
skc@asdc.org.in minute scratches/ dust on different vehicle structure and surface which would
have to be cleaned. The individual should have basic understanding of the
technical aspects of the vehicle to avoid any damage while cleaning with a
pressure water hose (esp. items like glass and other fittings)
Qualifications Pack For Washer
Qualifications Pack
ASC/Q 1101
Code
Job Role Washer
Job Details
Credits(NSQF) TBD Version number 1.0

Industry Automotive Drafted on 23/07/13
Sub-sector Automotive Last reviewed on 23/07/13

Vehicle Service
Technical Service Under revision expected date of
Occupation Next review date
& Repair revised version 31-Dec-15
NSQC Clearance on 20/07/15
Job Role Washer

Wash, scrub and polish the interiors and exteriors of vehicles to
Role Description
protect their appearance
NSQF level 2
Minimum Educational Qualifications Class V
Maximum Educational Qualifications Class XII
On the job training
Training Desirable for ASDC Washer certificate or Class XII
(Suggested but not mandatory)
Compulsory for all other qualifications
1 ASDC recommends that candidates should seek full
employment not before attaining an age of 18 years.
2 However, as per acts like the Factories Act 1948 and Shops &
Establishment Act 1953
Minimun Job Entry Age
- No one can be employed before attaining the age of 14
3 Please note that under the Factories Act 1948, and Shops &
Establishment Act 1953 different States may have slightly varying
provision which need to be adhered to.
Experience Not applicable
Compulsory:
1. ASC/N 1101: Perform vehicle cleaning and washing
2. ASC/N 0001: Plan and organise work to meet expected
outcomes
National Occupational Standards 3. ASC/N 0002: Work effectively in a team
(NOS) 4. ASC/N 0003: Maintain a healthy, safe and secure
working environment
Optional:
N.A.
Performance Criteria As described in the relevant NOS units
2|Page
Keywords /Terms Description

Definitions
Core Skills/Generic Core skills or generic skills are a group of skills that are key to learning and
Skills working in today's world. These skills are typically needed in any work
environment. In the context of the NOS, these include communication related
skills that are applicable to most job roles.
Dealership A business established or operated under an authorisation to sell or distribute
an automotive companys goods and services
Description Description gives a short summary of the unit content. This would be helpful
to anyone searching on a database to verify that this is the appropriate NOS
they are looking for.
Function Function is an activity necessary for achieving the key purpose of the sector,
occupation, or area of work, which can be carried out by a person or a group
of persons. Functions are identified through functional analysis and form the
basis of NOS.
Job role Job role defines a unique set of functions that together form a unique
employment opportunity in an organisation.
Knowledge and Knowledge and understanding are statements which together specify the
Understanding technical, generic, professional and organisational specific knowledge that an
individual needs in order to perform to the required standard.
National Occupational
NOS are Occupational Standards which apply uniquely in the Indian context
Standards (NOS)
Occupation Occupation is a set of job roles, which perform similar/related set of functions
in an industry.
Organisational Context Organisational context includes the way the organisation is structured and
how it operates, including the extent of operative knowledge managers have
of their relevant areas of responsibility.
Performance Criteria Performance criteria are statements that together specify the standard of
performance required when carrying out a task.
Qualifications Pack(QP) Qualifications pack comprises the set of NOS, together with the educational,
training and other criteria required to perform a job role. A qualifications pack
is assigned a unique qualification pack code.
Qualifications Pack Qualifications pack code is a unique reference code that identifies a
Code qualifications pack.
Scope Scope is the set of statements specifying the range of variables that an
individual may have to deal with in carrying out the function which have a
critical impact on the quality of performance required.
Sector Sector is a conglomeration of different business operations having similar
businesses and interests. It may also be defined as a distinct subset of the
economy whose components share similar characteristics and interests.
3|Page
Sub-Sector Sub-sector is derived from a further breakdown based on the

characteristics and interests of its components.
Sub-functions Sub-functions are sub-activities essential to fulfil the achieving the
objectives of the function.
Technical Knowledge Technical knowledge is the specific knowledge needed to accomplish
specific designated responsibilities.
Unit Code Unit code is a unique identifier for a NOS unit, which can be denoted with
an N
Unit Title Unit title gives a clear overall statement about what the incumbent
should be able to do.
Vehicle Mode of personal transport including 2-wheelers, 3-wheelers and 4-
wheelers (including passenger vehicles and commercial vehicles). This
includes gasoline, petrol, CNG, electrical and hybrid vehicles
Vertical Vertical may exist within a sub-sector representing different domain
areas or the client industries served by the industry.
Keywords /Terms Description
NOS National Occupational Standard(s)
Acronyms
NSQF National Skills Qualification on Framework

OEM Original Equipment Manufacturer
OS Occupational Standard(s)
QP Qualifications Pack
4|Page
ASC/ N 1101 Perform vehicle cleaning and washing
----------------------------------------------------------------------------------------------------------------------------- ----------
Standards
Overview
This Occupational Standard describes the knowledge, understanding and skills required of an
individual to perform vehicle cleaning and washing both on the outside as well as inside the
vehicle.
5|Page
Unit Code ASC/N 1101

Unit Title
Perform vehicle cleaning and washing
National Occupational Standard
(Task)
Description This NOS unit is about an individual who performs all tasks related to vehicle cleaning
and washing.
Scope This unit/task covers the following:
clean bodywork and exteriors of vehicle
clean the interiors of vehicle
Performance Criteria (PC) w.r.t. the Scope

Element Performance Criteria
Clean exterior & To be competent, the user/individual on the job must be able to:
interior of the vehicle
including washing PC1. inspect parts, equipment, or vehicles for cleanliness
PC2. understand the instructions given by supervisor regarding the washing, routine
and any other specific cleaning requirements
PC3. mix cleaning solutions, abrasive compositions, or other compounds as advised
by a supervisor
PC4. scrub, scrape, or spray machine parts, equipment, or vehicles, using scrapers,
brushes, clothes, cleaners, disinfectants, insecticides, acid, abrasives, vacuums,
or hoses
PC5. transport materials, equipment, or supplies to or from work areas, using carts
or hoists
PC6. pre-soak or rinse machine parts, equipment, or vehicles parts by immersing
objects in cleaning solutions or water, manually or using hoists
PC7. operate and activate cleaning equipment or machines and notify the
supervisors in case of any malfunctions
PC8. turn valves or handles on equipment to regulate pressure or flow of water, air,
steam, or abrasives from sprayer nozzles
PC9. clean:
interior and exterior surfaces of vehicles
plastic work inside cars, using paintbrushes
vehicle windows
seat frames, backs and bottoms and blacken tyres
driver seat, seating area, windshield, drivers side glass and vehicle dash
passenger grab rails and stanchions
floor to remove gum, dirt and grease
Electrical & Electronic component, couplers, connection etc.
PC10. rinse objects and place them on drying racks
PC11. use cloth, squeegees, or air compressors to dry surfaces
PC12. sweep, shovel, or vacuum loose debris or salvageable scrap into containers
PC13. maintain specified distance and pressure while washing engine compartment
PC14. remove debris and other dirt containers from work areas
PC15. maintain cleanliness of the work and shop areas to ensure a safe work
6|Page
environment
Knowledge and Understanding (K) w.r.t. the scope

Element Knowledge and Understanding
A. Organisational The user/individual on the job needs to know and understand:
Context
(Knowledge of the KA1. standard operating procedures of the dealership for vehicle cleaning
Company/ KA2. standard operating procedures recommended by the dealership for using water
Organisation and hose pipe or any other machine which may be required to carry out the exterior
its processes) or interior cleaning
KA3. documentation requirements for each procedure carried out as part of roles
and responsibilities as specified by the organisation
KA4. organisational and professional code of ethics and standards of practice
KA5. safety, health and environmental policies and regulations for the workplace as
well as for automotive trade in general (e.g. safe practices while working in pits/
under vehicles)
B. Technical The user/individual on the job needs to know and understand:

Knowledge
KB1. how to drive vehicles to ensure cleaning at the desired location within the
organizational setup
KB2. how to operate the machines and equipment to perform cleaning tasks
KB3. the different types of grime and the method used for cleaning each, including:
graffiti (e.g., paint, ink)
encrusted human waste
scuff marks
soil and dust
oil and other grease
dried food and other non-hazardous stains
other stains
KB4. the various methods used for cleaning including:
scraping
use of squeegee and chamois
use of chemicals
machine-assisted or manual cleaning
washing or scrubbing/cleaning
brushing
sweeping
blowing off with air
KB5. how to adjust machines, devices, moving parts, and equipment post cleaning
KB6. the various implements, tools and safety equipment used for cleaning includes:
absorbent cloths
7|Page
lint free cleaning cloths

buckets
brushes
hand brooms
hoses
dust pans
spotting spray bottles
applicators
squeegees (various sizes)
chamois
scrapers
air blowing equipment
air compressors
extension poles
ladders and scaffold
chemicals and cleaning solutions
specialised graffiti removal agents
rubber gloves
face masks
protective clothing including overalls and safety boots
breathing filters
safety glasses
KB7. how to:
vacuum, clean and maintain vehicle interiors, including dashboards,
consoles, carpet and car seats
clean door trims and hinges
wash and polish vehicle exteriors and blacken tyres
fit boot spoilers, side skirts, or mud flaps
drive vehicles through automatic car washes
blacken tyres
KB8. how to use regulate pressure or flow of water, air, steam, or abrasives from
sprayer nozzles
KB9. how to lubricate machinery and the required masking materials to preserve,
protect and condition the vehicle
Skills (S) w.r.t. the scope

Element Skills
A. Core Skills/ Writing skills
Generic Skills
The user/individual on the job needs to know and understand how to:
8|Page
SA1. create documentation required for the cleaning process (including work sheets,
etc.)
SA2. assist in maintaining appropriate records related to cleaning of the vehicle
SA3. write in at least one language
Reading skills
SA4. read work orders, materials, etc. related to the cleaning of the vehicle
Oral Communication (Listening and Speaking skills)
SA5. interact with superiors and other support staff function

SA6. interact with the customers in case of any specific requirement related to
cleaning of a particular part (either in the exterior or the interior) of the vehicle
B. Professional Skills Decision making
SB1. analyse available information regarding the cleaning of the vehicle and evaluate
the best possible means to clean/ wash the particular vehicle
SB2. decide when to contact supervisor in case of any discrepancy in the machine
and equipment used in cleaning and washing
Plan and Organise
SB3. plan work according to the required schedule and location

SB4. ensure timely cleaning of the vehicle so that other work to be done on the
vehicle is not affected
SB5. plan a visual check on the piece for insuring that it is clean and dirt free
Customer centricity
SB6. ensure that customers additional requirements for cleaning a particular part is
assessed and the vehicle is cleaned/ washed accordingly
SB7. ensure that the vehicle is cleaned/ washed in case any requirement arises post
the work done by the technicians/ specialists (for e.g. after the work done
there are grease marks on the body panel)
Problem solving
SB8. identify any error or cause of defects while cleaning the vehicle and report it to
superiors
Analytical thinking
9|Page
SB9. analyse the information and instructions given by supervisor to perform the
cleaning process efficiently
Critical thinking
SB10. use logic and reasoning to identify the strengths and weaknesses of alternative
solutions, conclusions or approaches to problems
10 | P a g e
NOS Version Control
NOS Code ASC/N 1101

Automotive Vehicle
Industry Sub-sector Last reviewed on 23/07/13
Service
Under revision
Technical Service & expected date of
Repair revised version
31-Dec-15
11 | P a g e
ASC/ N 0001 Plan and organise work to meet expected outcomes
------------------------------------------------------------------------------------------------------------------ ---------------------
Standards
Overview
This unit is about planning and organising an individuals work in order to complete it to the
required standards, on time and within budget in terms of cost and material.
12 | P a g e
Unit Code ASC/ N 0001

Unit Title
Plan and organise work to meet expected outcomes
(Task)
Description This NOS unit is about planning and organising an individuals work in
order to complete it to the required standards on time.
work requirements including various activities, deliverables or work
output required in the given time, maintain set quality standards
appropriate use of resources (both material / equipments and
manpower)
Work requirements To be competent, the user/individual on the job must be able to:
including various activities
within the given time and PC1. keep immediate work area clean and tidy
set quality standards PC2. treat confidential information as per the organisations guidelines
PC3. work in line with organisations policies and procedures
PC4. work within the limits of job role
PC5. obtain guidance from appropriate people, where necessary
PC6. ensure work meets the agreed requirements
Appropriate use of
resources PC7. establish and agree on work requirements with appropriate
people
PC8. manage time, materials and cost effectively
PC9. use resources in a responsible manner
A. Organisational Context The user/individual on the job needs to know and understand:
(Knowledge of the
Company/Organisation KA1. the organisations policies, procedures and priorities for area of
and its processes) work, role and responsibilities in carrying out that work
KA2. the limits of responsibilities and when to involve others
KA3. specific work requirements and who these must be agreed with
KA4. the importance of having a tidy work area and how to do this
KA5. how to prioritize workload according to urgency and importance
and the benefits of this
KA6. the organisations policies and procedures for dealing with
confidential information and the importance of complying with
these
KA7. the purpose of keeping others updated with the progress of work
KA8. who to obtain guidance from and the typical circumstances when
this may be required
13 | P a g e
KA9. the purpose and value of being flexible and adapting work plans
to reflect change
B. Technical Knowledge The user/individual on the job needs to know and understand:
KB1. how to complete tasks accurately by following standard

procedures
KB2. technical resources needed for work and how to obtain and use
these
Element Skills
A. Core Skills/ Generic Writing Skills
Skills The user/individual on the job needs to know and understand how to:
SA1. write in at least one language

Reading Skills
SA2. read instructions, guidelines/procedures

SA3. ask for clarification and advice from appropriate persons

SA4. communicate orally with colleagues
B. Professional Skills Decision Making
SB1. make a decision on a suitable course of action appropriate for

accurately completing the task within resources
Plan and Organise
SB2. agree objectives and work requirements

SB3. plan and organise work to achieve targets and deadlines
Customer Centricity
SB4. deliver consistent and reliable service to customers

SB5. check own work and ensure it meets customer requirements
Problem Solving
SB6. refer anomalies to the concerned persons

Analytical Thinking
14 | P a g e
SB7. analyse problems and identify work -arounds taking help from
concerned persons where required
Critical Thinking
SB8. apply own judgement to identify solutions in different situations
15 | P a g e
NOS Version Control
NOS Code ASC/ N 0001

Automotive Vehicle
Service
Under revision
31-Dec-15
16 | P a g e
ASC/ N 0002 Work effectively in a team
----------------------------------------------------------------------------------------------------------------------------- ----------
Standards
Overview
This unit is about working effectively with colleagues, either in own work group or in other
work groups within organisation.
17 | P a g e

Unit Title
Work effectively in a team
(Task)
Description This NOS unit is about working effectively within a team, either in
individuals own work group or in other work groups outside the
organisation.
Colleagues:
Interact & communicate effectively with colleagues including
member in the own group as well as other groups
Interact & communicate To be competent, the user/individual on the job must be able to:
effectively with colleagues
including member in the PC1. maintain clear communication with colleagues (by all means
own group as well as other including face-to-face, telephonic as well as written)
groups PC2. work with colleagues to integrate work
PC3. pass on information to colleagues in line with organisational
requirements both through verbal as well as non-verbal means
PC4. work in ways that show respect for colleagues
PC5. carry out commitments made to colleagues
PC6. let colleagues know in good time if cannot carry out commitments,
explaining the reasons
PC7. identify problems in working with colleagues and take the initiative
to solve these problems
PC8. follow the organisations policies and procedures for working with
colleagues

(Knowledge of the
Company/Organisation KA1. the organisations policies and procedures for working with
and its processes) colleagues, role and responsibilities in relation to this
KA2. the importance of effective communication and establishing good
working relationships with colleagues
KA3. different methods of communication and the circumstances in
which it is appropriate to use these
KA4. the importance of creating an environment of trust and mutual
respect
KA5. the implications of own work on the work and schedule of others
18 | P a g e
KB1. different types of information that colleagues might need and the
importance of providing this information when it is required
KB2. the importance of helping colleagues with problems, in order to
meet quality and time standards as a team
Skills (S)w.r.t. the scope
Element Skills
A. Core Skills/ Writing Skills
Generic Skills The user/individual on the job needs to know and understand how to:
SA1. complete written work with attention to detail

Reading Skills
SA2. read instructions, guidelines/procedures

SA3. listen effectively and orally communicate information

SA4. ask for clarification and advice from the concerned person
SB1. make decisions on a suitable course of action or response keeping

in view resource utilization while meeting commitments
Plan and Organise

Customer Centricity
SB3. check that the work meets customer requirements

SB4. deliver consistent and reliable service to customers
Problem Solving
SB5. apply problem solving approaches in different situations

Critical Thinking
SB6. apply balanced judgements to different situations
19 | P a g e
NOS Version Control

Automotive Vehicle
Service
Under revision
31-Dec-15
20 | P a g e
ASC/ N 0003 Maintain a healthy, safe and secure working environment
----------------------------------------------------------------------------------------------------------------------------- ----------
Standards
Overview
This unit is about monitoring work place practices and making sure they meet requirements
for health, safety, security and environmental concerns.
21 | P a g e

Unit Title
Maintain a healthy, safe and secure working environment
(Task)
Description This NOS unit is about monitoring the working environment and making
sure it meets requirements for health, safety and security.
Resources (both material & manpower) needed to maintain a safe
working environment as per the prevalent norms & government
policies including emergency procedures for Illness, accidents, fires
or any other reason which may involve evacuation of the premises
Resources needed to To be competent, the user/individual on the job must be able to:
maintain a safe, secure
working environment PC1.
comply with organisations current health, safety and security
policies and procedures
PC2. report any identified breaches in health, safety, and security
policies and procedures to the designated person
PC3. Coordinate with other resources at the workplace to achieve the
healthy, safe and secure environment for all incorporating all
government norms esp. for emergency situations like fires,
earthquakes etc.
PC4. identify and correct any hazards like illness, accidents, fires or any
other natural calamity safely and within the limits of individuals
authority
PC5. report any hazards outside the individuals authority to the
relevant person in line with organisational procedures and warn
other people who may be affected
PC6. follow organisations emergency procedures for accidents, fires
or any other natural calamity
PC7. identify and recommend opportunities for improving health,
safety, and security to the designated person
PC8. complete all health and safety records are updates and
procedures well defined
(Knowledge of the
Company/Organisation KA1. legislative requirements and organisations procedures for
and its processes) health, safety and security and individuals role and
responsibilities in relation to this
KA2. what is meant by a hazard, including the different types of
22 | P a g e
health and safety hazards that can be found in the workplace

KA3. how and when to report hazards
KA4. the limits of responsibility for dealing with hazards
KA5. the organisations emergency procedures for different
emergency situations and the importance of following these
KA6. the importance of maintaining high standards of health, safety
and security
KA7. implications that any non-compliance with health, safety and
security may have on individuals and the organisation
KB1. different types of breaches in health, safety and security and how
and when to report these
KB2. evacuation procedures for workers and visitors
KB3. how to summon medical assistance and the emergency
services, where necessary
KB4. how to use the health, safety and accident reporting
Procedures and the importance of these
Element Skills
A. Core Skills/ Generic Writing Skills
Skills The user/individual on the job needs to know and understand how to:
SA1. complete accurate, well written work with attention to detail

Reading Skills
SA2. read instructions, guidelines/procedures/rules

SA3. listen to and orally communicate information with all concerned

SB1. make decisions on a suitable course of action or response

Plan and Organise

Customer Centricity
SB3. build and maintain positive and effective relationships with

colleagues and customers
23 | P a g e
Problem Solving
SB4. apply problem solving approaches in different situations

Analytical Thinking
SB5. analyse data and activities

Critical Thinking
SB6. apply balanced judgements to different situations
24 | P a g e
NOS Version Control

Automotive Vehicle
Service
Under revision
31-Dec-15
25 | P a g e
Qualifications Pack for Washer
Criteria for assessment of Trainees

JOB ROLE Washer L2
Qualification Pack ASC/Q 1101
No. Of NOS 1 Role specific ,3 generic
NOS Title/ NOS NOS & Performance Criterion Description Marks allocation
Elements
ASC/N 1101 Perform vehicle cleaning and washing Theory Viva Practical
Clean exterior & To be competent, the user/individual on the
interior of the vehicle job must be able to:
including washing
PC1. inspect parts, equipment, or vehicles
for cleanliness
PC2. understand the instructions given by
supervisor regarding the washing,
routine and any other specific
cleaning requirements
PC3. mix cleaning solutions, abrasive
compositions, or other compounds as 30 60
advised by a supervisor
PC4. scrub, scrape, or spray machine parts,
equipment, or vehicles, using
scrapers, brushes, clothes, cleaners,
disinfectants, insecticides, acid,
abrasives, vacuums, or hoses
PC5. transport materials, equipment, or
supplies to or from work areas, using
carts or hoists
PC6. pre-soak or rinse machine parts,
equipment, or vehicles parts by
immersing objects in cleaning
solutions or water, manually or using
hoists 20 50
PC7. operate and activate cleaning
equipment or machines and notify
the supervisors in case of any
malfunctions
PC8. turn valves or handles on equipment
to regulate pressure or flow of water,
air, steam, or abrasives from sprayer
nozzles
PC9. clean:
interior and exterior surfaces of
vehicles
26 | P a g e
plastic work inside cars, using
paintbrushes 10 40
vehicle windows
seat frames, backs and bottoms
and blacken tyres
driver seat, seating area,
windshield, drivers side glass and
vehicle dash
passenger grab rails and
stanchions
floor to remove gum, dirt and
grease
Electrical & Electronic component,
couplers, connection etc.
PC10. rinse objects and place them on
drying racks
PC11. use cloth, squeegees, or air
compressors to dry surfaces
PC12. sweep, shovel, or vacuum loose
debris or salvageable scrap into
containers
PC13. maintain specified distance and
pressure while washing engine
compartment
PC14. remove debris and other dirt
containers from work areas
PC15. maintain cleanliness of the work and
shop areas to ensure a safe work
environment
subtotal 60 150
ASC/N 0001 Plan and organise work to meet expected Viva Practical
outcomes
Work requirements To be competent, the user/individual on the
including various job must be able to:
activities within the PC1. keep immediate work area clean
given time and set and tidy
quality standards PC2. treat confidential information as per
the organisations guidelines
PC3. work in line with organisations 30 30
policies and procedures
PC4. work within the limits of job role
PC5. obtain guidance from appropriate
people, where necessary
PC6. ensure work meets the agreed
requirements
27 | P a g e
Appropriate use of
resources PC7. establish and agree on work
requirements with appropriate 20 20
people
PC8. manage time, materials and cost
effectively
PC9. use resources in a responsible
manner
subtotal 50 50
ASC/N 0002 Work effectively in a team Theory Viva Practical
Interact & communicate To be competent, the user/individual on
effectively with the job must be able to:
colleagues including PC1. maintain clear communication
member in the own with colleagues (by all means
group as well as other including face-to-face, telephonic
groups as well as written)
PC2. work with colleagues to integrate
work
PC3. pass on information to colleagues
in line with organisational
requirements both through verbal 50 50
as well as non-verbal means
PC4. work in ways that show respect for
colleagues
PC5. carry out commitments made to
colleagues
PC6. let colleagues know in good time if
cannot carry out commitments,
explaining the reasons
PC7. identify problems in working with
colleagues and take the initiative
to solve these problems
PC8. follow the organisations policies
and procedures for working with
colleagues
subtotal 50 50
ASC/N 0003 Maintain a healthy, safe and secure Theory Viva Practical
working environment
Resources needed to To be competent, the user/individual on
maintain a safe, secure the job must be able to:
working environment
PC1. comply with organisations current
health, safety and security policies
and procedures
PC2. report any identified breaches in
health, safety, and security policies
28 | P a g e
and procedures to the designated
person
PC3. Coordinate with other resources at
the workplace to achieve the
healthy, safe and secure
environment for all incorporating 40 50
all government norms esp. for
emergency situations like fires,
earthquakes etc.
PC4. identify and correct any hazards
like illness, accidents, fires or any
other natural calamity safely and
within the limits of individuals
authority
PC5. report any hazards outside the
individuals authority to the
relevant person in line with
organisational procedures and
warn other people who may be
affected
PC6. follow organisations emergency
procedures for accidents, fires or
any other natural calamity
PC7. identify and recommend
opportunities for improving
health, safety, and security to the
designated person
PC8. complete all health and safety
records are updates and
procedures well defined
subtotal 40 50
Total 15 200 300
29 | P a g e

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Automotive

Skills Development Council

QUALIFICATIONS PACK - OCCUPATIONAL STANDARDS FOR AUTOMOTIVE INDUSTRY

Credits(NSQF) TBD Version number 1.0

Sub-sector Automotive Last reviewed on 23/07/13

Job Role Washer

Performance Criteria As described in the relevant NOS units

Keywords /Terms Description

Sub-Sector Sub-sector is derived from a further breakdown based on the

NSQF National Skills Qualification on Framework

Unit Code ASC/N 1101

Performance Criteria (PC) w.r.t. the Scope

Knowledge and Understanding (K) w.r.t. the scope

B. Technical The user/individual on the job needs to know and understand:

lint free cleaning cloths

Skills (S) w.r.t. the scope

SA5. interact with superiors and other support staff function

SB3. plan work according to the required schedule and location

NOS Version Control

NOS Code ASC/N 1101

Credits(NSQF) TBD Version number 1.0

Unit Code ASC/ N 0001

KB1. how to complete tasks accurately by following standard

SA1. write in at least one language

SA2. read instructions, guidelines/procedures

SA3. ask for clarification and advice from appropriate persons

SB1. make a decision on a suitable course of action appropriate for

SB2. agree objectives and work requirements

SB4. deliver consistent and reliable service to customers

SB6. refer anomalies to the concerned persons

SB8. apply own judgement to identify solutions in different situations

NOS Version Control

NOS Code ASC/ N 0001

Credits(NSQF) TBD Version number 1.0

Unit Code ASC/ N 0002

Knowledge and Understanding (K) w.r.t. the scope

SA1. complete written work with attention to detail

SA2. read instructions, guidelines/procedures

SA3. listen effectively and orally communicate information

SB1. make decisions on a suitable course of action or response keeping

SB2. plan and organise work to achieve targets and deadlines

SB3. check that the work meets customer requirements

SB5. apply problem solving approaches in different situations

SB6. apply balanced judgements to different situations

NOS Version Control

NOS Code ASC/ N 0002

Credits(NSQF) TBD Version number 1.0

Unit Code ASC/ N 0003

health and safety hazards that can be found in the workplace

SA1. complete accurate, well written work with attention to detail

SA2. read instructions, guidelines/procedures/rules

SA3. listen to and orally communicate information with all concerned

SB1. make decisions on a suitable course of action or response

SB2. plan and organise work to achieve targets and deadlines

SB3. build and maintain positive and effective relationships with

SB4. apply problem solving approaches in different situations

SB5. analyse data and activities

SB6. apply balanced judgements to different situations

NOS Version Control

NOS Code ASC/ N 0003

Credits(NSQF) TBD Version number 1.0

Criteria for assessment of Trainees

Total 15 200 300