QUIZ – IST HMCS – BASIC ACCOMMODATION & FRONT OFFICE OPERATIONS

MARKS – 10

1. Where was the located

a. Suited on the motor ways
b. Suited on the High Ways
c. Suited on the Heart of the City
d. Suited on the Border of the city
2. Which was the first hotel started
a. Taj Palace Hotel
b. Leela palace Hotel
c. City Hotel
d. Oberoi Hotel
3. Which is the nerve centre of the hotel
a. Housekeeping Department
b. Front office Department
c. Production Department
d. F& B service Department
4. Which is the Back bone of the hotel
a. F& B service Department
b. Front office Department
c. Production Department
d. Housekeeping Department
5. Which is the Most revenue department of the hotel
a. F& B service Department
b. Housekeeping Department
c. Front office Department
d. Marketing & selling

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6. What is in America called as Inns
a. Hostelries
b. Mansions
c. Pousadas
d. Coffee Houses
7. When was the Taj Hotel Introduced
a. 1903
b. 1902
c. 1920
d. 1905
8. Due to Tsunami in south East Asia in ____ consequently lost in tourism
a. 26th 2004
b. 26th 2005
c. 26th 2003
d. 25th 2004
9. What was the timing of General Shift
a. 9 - 6
b. 7 - 4
c. 2 -10
d. 8 - 5
10. In Which room stair case has attached
a. Duplex
b. Studio
c. Lanai
d. Parlor
11. In Which room Common head board has attached
a. Duplex
b. Hollywood
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 c. Lanai
d. studio
12. In Which room has two single beds
a. Double
b. Efficiency
c. Twin
d. Holly wood
13. Which staff member is the part of Front office
a. Room attendant
b. Telephone Operator
c. Steward
d. Bus Boy
14. Which machine does not used in the front office Department
a. ATM Machine
b. Fax Machine
c. Tele Writer
d. Type Writer
15. When was the hotel industry originated
a. 5th Century
b. 6th Century
c. 9th Century
d. 4th Century
16. Which is the ____ ways use in the olden days
a. Road
b. Water
c. Rail
d. Air

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QUIZ – IST HMCS – TRAVEL & TOURISM

MARKS – 10

1. Which is correct abbreviation of

a. United Nation Tourism World Organisation
b. United Nation World Transport Organisation
c. United Nation World Tourism Organisation
d. United Nation Whole Tourism Organisation
2. In Which ____ tourism need not face the much language
a. Domestic
b. Inbound
c. Outbound
d. International
3. Which country was not included in the world as a tourism
a. Malaysia
b. Singapore
c. Melbourne
d. Fiji
4. Match the following
a. Transport - Emporium
b. F&B - Study Trips
c. Retail Shops - Vendors
d. Activities - Steamers
5. Which City is called as a Fashion havens of world
a. Spain
b. London
c. Denmark
d. Melbourne

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6. What is the meaning of “Portare”
a. Lifting
b. Covering
c. Carry
d. Trans
7. When was the Ancient Era started
a. 600BC
b. 500 BC
c. 550Bc
d. 650 BC
8. Who was the Founder Of tour operator
a. Charles Devin
b. Mark Andersons
c. Williams Divan
d. Thomas Cook
9. What was the name of the second hotel in the world
a. Grand Pacific Hotel
b. The Palace Hotel
c. Statler Hotel
d. Boston Hotel
10. When was the first business hotel started
a. 1900
b. 1920
c. 1908
d. 1924

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11. When was Ancient Era started
a. 1600
b. 1607
c. 1601
d. 1605
12. Which one was right - panthagar
a. Meal & House
b. Cooking & House
c. Way & House
d. Anna & House
13. In which year the first Indian style hotels opened
a. 1900
b. 1903
c. 1905
d. 1907
14. Sultans of slave otherwise called as
a. Thulak Dynasty
b. Mughal Dynasty
c. Mamluk Dynasty
d. Chiristian Dynasty
15. which was not living organism
a. Yeast
b. Bacteria
c. Virus
d. Fungus
16. In tourism what is 3 important thing______

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QUIZ – IIND HMCS – FRONT OFFICE MANAGEMENT

MARKS – 10

1. Which was the not the Computer application in front office

a. Amadeus
b. Tally
c. Fidelio
d. SPS
e. Coding machine
2. Which was the most revenue department
a. Accounts
b. Front office
c. F&B department
d. Marketing & sales
3. Define FIT
a. Foreign individual Traveler
b. Flight in time
c. First in travel
4. Full form of VTL_________
5. Which was the first hotel started in the world
a. Taj Hotel
b. Leela Palace
c. City Hotel
d. The park
6. What is Inns & meaning of Occupancy________
7. For a medium hotel does how many rooms are there
a. 25
b. 45

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 c. 225
d. 100
8. Who will give the approval of hotels according to the classification
a. HACCP
b. HRACC
c. FHRAI
d. AHLA
9. What is a meaning of Crib?
10. Full form of PBX
a. Private Branch Exchange
b. Public Branch exchange
c. Public Booth Xerox
11. In Which room stair case has attached
a. Duplex
b. Studio
c. Lanai
d. Parlor
12. In Which room Sofa cum bed has Connected
a. Efficiency
b. Hollywood
c. Hospitality
d. Studio
e. Duplex
13. The cashier will be assisted by
a. Front office Manager
b. Receptionist
c. Night Auditor
d. Bell Captain
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14. Which is not a voucher
a. Charge
b. Cheque
c. Individual
d. Cash

15. What is the full form of NCR & TCR

16. Who was the founder of Atom Bomb?

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