Danang University of Economics

Assignment Front Sheet

Qualification Unit Code / Unit number and title

L/601/0950
Pearson BTEC Level 5 HND Diploma in Business
Unit 16: Managing Communications,
(Management)
Knowledge and Information
Student name / BTEC Registration Number Assessor name

Mr. Ananta Kar

Date issued Hand in deadline Submitted on

10 Apr 2017 26 May 2017

MCKI2: Communication Processes and Systems of Information and Knowledge

Assignment title
(2 of 2)

In this assessment you will have opportunities to provide evidence against the following criteria.
Indicate the page numbers where the evidence can be found.

In this assessment you

Learning Learning Assessment will have the opportunity Task Evidence
Outcome outcome Criteria to present evidence that no. (Page no)
shows you are able to:
Report on existing processes of
3.1 communication in an 3
organisation

Design ways to improve

3.2 3
Be able to appropriateness
develop
LO3
communication Implement improvements to
processes ensure greater integration of
3.3 3
systems of communication in
that organisation
Create a personal plan to
3.4 improve own communication 3
skills
Report on existing approaches
to the collection, formatting,
4.1 4
storage and dissemination of
information and knowledge
Be able to
improve Carry out appropriate changes
systems to improve the collection,
LO4 relating to 4.2 formatting, storage and 4
information dissemination of information and
and knowledge
knowledge
Implement a strategy to
4.3 improve access to systems of 4
information and knowledge.

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Student declaration

I certify that the work submitted for this assignment is my own. I have clearly referenced any sources
used in the work. I understand that false declaration is a form of malpractice.

Student signature: Date:

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In addition to the above PASS criteria, this assignment gives you the
opportunity to submit evidence in order to achieve the following MERIT and
DISTINCTION grades

Indicative
Grade Descriptor Contextualisation
characteristic/s
M1 Identify and An effective approach to To achieve M1, you will carry out study
apply strategies to study and research has been and research on the communication
find appropriate applied. processes of your selected organisation.
solutions
(Task 3)

M2 Select / design The design of To achieve M2, you will have applied
and apply methods/techniques has been effective method(s) of collection of data
appropriate justified. about your selected organisation, and
methods / justify your reason for the design of
techniques methods.

(Task 3 & 4)

M3 Present and The communication is To achieve M3, the work you present will
communicate appropriate for familiar and be presented in suitable business formats
appropriate unfamiliar audiences and and will use business terminology
findings appropriate media have been accurately.
used.
(Task 3 & 4)

D1 Use critical Conclusions have been To achieve D1, you will have drawn
reflection to arrived at through synthesis conclusions which draw out the existing
evaluate own work of ideas and have been processes of communication in your
and justify valid justified selected organisation.
conclusions
(Task 3)

D2 Take Activities have been To achieve D2, you will have

responsibility for managed. demonstrated an effective approach to
managing and independent research and study and will
organising activities have met the deadline to submit the
tasks and achieve the unit assessment
criteria.

(Task 3 & 4)

D3 Demonstrate Self-evaluation has taken To achieve D3, you will have conducted
convergent / lateral place. self-evaluation in a personal plan to
/ creative thinking improve your own communication skills.

(Task 3)

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Assignment Brief

Qualification Pearson BTEC Level 5 HND Diploma in Business (Management)

Unit 16: Managing Communications, knowledge and

Unit number and title
Information
Assessor name Mr. Ananta Kar

Date issued 10 Apr 2017

Hand in deadline 26 May 2017

MCKI2: Communication Processes and Systems of Information and

Assignment title
Knowledge (2 of 2)

Scenario C

You have been asked to select an ICT based organisation and its product/application/service used in
Business. carry out an investigation into the existing processes of communication and the systems of
information and knowledge.

Selected Organisations (any one):

Basecamp (Project Management collaboration platform)
Fundstart (Crowdfunding)
Danang FantastiCity (Danang tourism Application)
Traveloka (Hotels and Flight tickets booking application)

You are required to produce a questionnaire to gather primary data relevant to communication
processes and information and knowledge management within the business organisation. Please
check the questionnaire with your tutor before using it. When your questionnaire has been checked
for suitability, please circulate it to 20 of the company staff and obtain their answers. Then
individually, using the spreadsheet software, summarise and analyse the data, so that you are able to
draw some meaningful interpretations of your data. The report you present should be your own
individual interpretation of the results, based on your own questionnaire.

Enterprise Solution Exhibition: Each Team allowed to select a major IT/consulting Organisation
and its product/application/service used in Business. The Poster Presentation was an oral presentation
using posters. Time allotted for each ESPP group was 15 minutes. After this, 10 minutes was
allocated for knowledge test (Q & A session). Poster presentation was evaluated by Jury members
invited from Industries.

The above mentioned ESPP (Enterprise Solution Poster Presentation) covers assessment criteria for
only two tasks i.e. Q (3.3) & Q (4.3). Please refer to below mentioned tasks in details.

Q (3.3): Implement improvements to ensure greater integration of systems of communication in

Q (4.3): Implement a strategy to improve access to systems of information and knowledge.

As mentioned above steps Q (3.3) and A (4.3) are correlated with the above mentioned steps. Pont
No (6) is exclusively addressing the assessment criteria of Q (3.3) and A (4.3). Students are entitled
to analyse Possible Integration and Strategy to improve the access to the chosen system with context
to the selected organisation.

Task 3 (LO 3: 3.1, 3.2, 3.3, 3.4, and M1, M2, M3, D1, D2, D3)

Prepare a briefing paper that reports on existing processes of communication in your selected
organisation. You should design ways to improve appropriateness, implement improvements
to ensure greater integration of systems of communication in that organisation, and create

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 Danang University of Economics

a personal plan to improve own communication skills.

To achieve M1, you will carry out study and research on the communication processes of your
selected organisation.

To Achieve M2, you will have applied effective method(s) of collection of data about your selected
organisation, and justify your reason for the design of methods.

To achieve M3, the work you present will be presented in suitable business formats and will use
business terminology accurately.

To achieve D1, you will have drawn conclusions which draw out the existing processes of
communication in your selected organisation.

To achieve D2, you will have demonstrated an effective approach to independent research and study
and will have met the deadline to submit the tasks and achieve the unit assessment criteria.

To achieve D3, you will have conducted self-evaluation in a personal plan to improve your own
communication skills.

Task 4 (LO 4: 4.1, 4.2, 4.3, and M2, M3, D2)

Prepare a briefing paper that reports on existing approaches to the collection, formatting,
storage and dissemination of information and knowledge. You should also carry out
appropriate changes to improve the collection, formatting, storage and dissemination of
information and knowledge, and implement a strategy to improve access to systems of
information and knowledge.

To Achieve M2, you will have applied effective method(s) of collection of data about your selected
organisation, and justify your reason for the design of methods.

To achieve M3, the work you present will be presented in suitable business formats and will use
business terminology accurately.

To achieve D2, you will have demonstrated an effective approach to independent research and study
and will have met the deadline to submit the tasks and achieve the unit assessment criteria.

Evidence Evidence
Summary of evidence required by student
checklist presented

A report that develops communication processes of selected

Task 3
organisation.

A report that helps improve systems relating to information and

Task 4
knowledge.

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PRESENTATION

1. The assignment should have a cover page that includes the assignment title,
assignment number, course title, module title, Lecturer/tutor name and students
name. Attach all the pages of assignment brief/achievement summary with your
report and leave them blank for official use.

2. Ensure that authenticity declaration has been signed.

3. This is an individual assignment.

4. Content sheet with a list of all headings and page numbers.

5. A fully typed up professionally presented report document. Use 12 point Arial or

Times New Roman script.

6. Your assignment should be word-processed and should not exceed 2,500 words in
length.

7. Use the Harvard referencing system.

8. Exhibits/appendices are outside this limit.

9. The assignment should contain a list of any references used in the report.

NOTES TO STUDENTS FOR SUMMISSION

Check carefully the submission date and the instructions given with the
assignment. Late assignments will not be accepted.
Ensure that you give yourself enough time to complete the assignment by the
due date.
Do not leave things such as printing to the last minute excuses of this nature
will not be accepted for failure to hand-in the work on time.
You must take responsibility for managing your own time effectively.
If you are unable to hand in your assignment on time and have valid reasons
such as illness, you may apply (in writing) for an extension.
Failure to achieve a PASS grade will results in a REFERRAL grade being given.
Take great care that if you use other peoples work or ideas in your assignment,
you properly reference them in your text and any bibliography.
NOTE: If you are caught plagiarising, the University policies and
procedures will apply.

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 Danang University of Economics

Achievement Summary
Pearson BTEC Level 5 HND Diploma
Qualification Assessor name Mr. Ananta Kar
in Business (Management)
Unit 16: Managing
Unit Number
Communications, Knowledge and Student name
and title
Information
Criteria To achieve the criteria the evidence must show that the Achieved?
Reference student is able to: (tick)
LO 3

3.1 Report on existing processes of communication in an organisation

3.2 Design ways to improve appropriateness

Implement improvements to ensure greater integration of systems of

3.3
communication in that organisation

3.4 Create a personal plan to improve own communication skills

LO 4

Report on existing approaches to the collection, formatting, storage

4.1
and dissemination of information and knowledge

Carry out appropriate changes to improve the collection, formatting,

4.2
storage and dissemination of information and knowledge

Implement a strategy to improve access to systems of information and

4.3
knowledge.

Higher Grade achievements (where applicable)

Achieved? Achieved?
Grade descriptor Grade descriptor
(tick) (tick)

D1: Use critical reflection

M1: Identify and apply strategies to to evaluate own work
find appropriate solutions and justify valid
conclusions

D2: Take responsibility

M2: Select/design and apply
for managing and
appropriate methods/techniques
organising activities

D3: Demonstrate
M3: Present and communicate
convergent/lateral
appropriate findings
/creative thinking

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Assignment Feedback
Formative Feedback: Assessor to Student

Action Plan

Summative feedback

Feedback: Student to Assessor

Assessor Signature Date

Student Signature Date

FOR INTERNAL USE ONLY

VERIFIED YES NO
DATE : ...............................................................
VERIFIED BY : ................................................................
NAME : ................................................................

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