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A. INDEMNITY CONTRACT -
Indian Contract Act, 1872 - Section 124 - A contract by which one party
promises to save the other from loss caused to him by the conduct of the
promisor himself or by the conduct of any other person is a "contract of
Indemnity".
Example: A contract in which A says to B, If you lend Rs. 1 Lac to C, I will see
that your money comes back is an indemnity.
B. GUARANTEE CONTRACT -
WHAT IS CSR?
APPLICABLE TO WHOM
- The companies covered under the Sub section 1 of Section 135 shall be
abide by the duties to do the following activities:
3. Spend 2 Percent of Average Net Profits - All such companies shall spend, in
every financial year, at least 2% of the average net profits of the company
made during the three immediately preceding financial years, in pursuance
of its Corporate Social Responsibility Policy.
A. TATA MOTORS Tata Motors have spent Rs 18.62 crore on CSR in 2014-
15, despite reporting a net loss. Its programs are like, Learn, Earn and
Progress (LEAP) for mechanic motor vehicle training, a year-long
programme where theoretical learning is supplemented through 'on-
the job' exposure at service centres. Tata Motors' Dealers,
implementation partners (NGOs and Technical Training Institutes) are
partners. Dealers provide the training and contribute two-thirds of
monthly stipend of the trainee while Tata Motors contributes the rest.
The implementation partner provides theory training.
Questions
a) In this example, who is the Consumer as per the definition mentioned in
Consumer Protection Act, 1986 and under which Section? Can Rita file a
consumer complaint against the Watch Company? Explain with reasons? (5
Marks)
Answer (A) In the instant case Ms. Neha is the customer and Ms Rita is a
consumer under section 2(d) of Consumer Protection Act 1986.
Reason 1. That Section 2(d) of consumer protection act 1986 states that
consumer includes any user of such goods and when such use is made with
the approval of buyer, then user is a consumer under the Act. Here, Rita is a
user of the watch and using the watch with the approval of buyer/ Ms. Neha.
Hence, Ms. Rita is a consumer under the section 2(d) of Consumer Protection
Act 1986.
2. Case Law [Dinesh Bhagat v. Bajaj Auto Ltd. (1992) III CPJ 272] - A
purchased a scooter which was in Bs possession from the date of purchase.
B was using it and taking it to the seller for repairs and service from time to
time. Later on B had a complaint regarding the scooter. He sued the seller.
The seller pleaded that since B did not buy the scooter, he was not a con-
sumer under the Act. The Delhi State Commission held that B, the
complainant was using it with the approval of A, the buyer, and therefore he
was consumer under the Act.
(B) Yes, Ms. Rita can file a complaint under section 12 of the consumer
Protection Act 1986 before District forum in consonance with pecuniary
Jurisdiction.
In the instant case we can assume price of watch would be Rs. 1,500/- and
valuation of dispute is below 20 lakhs and Ms Rita can file a complaint before
District Forum.
2. That under section 2(f) of CPA,1986 defect has been defined which
clearly states that if any good having fault, imperfection, inadequacy in
quality etc in such case the said goods are suffering from the defects and a
person being aggrieved may file a complaint before appropriate
forum/commission.
4. That Ms. Rita can only file compliant in Mumbai district forum jurisdiction
because watch was purchased by Ms. Neha at Mumbai only, but due to
incomplete information provided in the question we may assume that Branch
office of watch company is located in Patna also, in such situation Ms. Rita
can file a complaint with regard to defects in watch under section 12 of
CPA.1986 either in Mumbai or Patna. If there is no branch office/service
centre of the watch company located in Patna then Ms. Rita cant file
complaint in Patna district forum due to issue of jurisdiction.
5. Case Law K.B. Jayalaxmi v. Government of Tamil Nadu 1994(1) CPR 114.
- The definition of consumer itself includes beneficiary of goods and services.
In the instant case Ms. Rita is the beneficiary of watch and she includes in
the definition of consumer and she is entitled to file a complaint before
district forum.
b) Explain the doctrine and its specific exception defined in Contract Act,
1872 which exponents that Rita is entitled to sue the Watch Company. (5
Marks)
Answer - Yes, Ms. Rita can file a complaint against Watch Company though
Ms. Rita didnt enter into the contract with Watch Company and no
consideration was paid by Ms. Rita to watch company.
- A friend of Ms. Donoghue bought her a bottle of ginger beer, which was
defective. Specifically, the ginger beer contained the partially
decomposed remains of a snail. Since the contract was between her
friend and the shop owner, there was no privity of contract between the
manufacturer and the consumer, but the breach of duty to take care of
consumer enables the consumer to sue manufacturer for not performing
his duty to care.
Conclusion That concerned parties to the contract can enforce their rights
and duties towards each other, but due to specific exception of Third Party
Beneficiary, as third party beneficiary can also file a complaint and suit
against the concerned parties of the contract, despite not having originally
been a party to the contract. Hence Ms. Rita can file complaint against
Watch Company for defects in watch as third party beneficiary, despite not
having originally been a party to the contract.