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CompTIA A+ 902 Prac ce Ques ons

Ques on 1
Objec ve: Iden fy common security threats and vulnerabili es.
Ann, an execu ve, reports that she received a call from someone asking for informa on about her email account. Which
of the following type of poten al security threats does this scenario describe?

A. Social engineering
B. Spoong
C. Zero-day
D. Man-in-the-middle

Ques on 2
Objec ve: Given a scenario, apply appropriate Microso command line tools.
A computer on a Windows domain has been iden ed as not having the most current policy. Which of the following
tools would a technician run on the local machine to rec fy this?

A. gpresult
B. mscong
C. ipcong
D. gpupdate

Ques on 3
Objec ve: Given a scenario with poten al environmental impacts, apply the appropriate controls.
A technician opens a customers computer and sees large amounts of accumulated dust. Which of the following is the
BEST method of removing the dust from the computer?

A. Use compressed air to free the dust from the components and remove it with an ESD vacuum.
B. Dampen an ESD cloth with denatured alcohol and use it to gently wipe the dust away.
C. Use a shop vacuum with enough power to ensure all dust has been removed.
D. Remove as much dust as possible by hand and use compressed air to blow the rest out.

Ques on 4
Objec ve: Given a scenario, troubleshoot common PC security issues with appropriate tools and best prac ces.
A month ago a technician installed a new applica on on a Windows worksta on. Recently, a user opened a help cket
repor ng that the worksta on is intermi ently crashing. The user is unsure if the crashing started before or a er the
applica on was installed. Which of the following is the BEST tool for the technician to use to determine if the crashes
are caused by the applica on?

A. Applica on Monitor
B. Event Viewer
C. Performance Monitor
D. Component Services

Ques on 5
Objec ve: Iden fy basic features of mobile opera ng systems.
Which of the following features of a mobile device operates the touch screen?

A. Gyroscope
B. Digi zer
C. Accelerometer
D. Geotracking

Ques on 6
Objec ve: Demonstrate proper communica on techniques and professionalism.
To demonstrate good communica on techniques while resolving an issue, the technician should:
A. u lize as much technical jargon as possible when speaking.
B. oer dierent repair/replacement op ons, if applicable.
C. review all personal materials found on the computer.
D. provide immediate solu ons as the customer is explaining the issues.

Ques on 7
Objec ve: Compare and contrast common preven ve methods.
Which of the following types of digital security requires regular and frequent updates to remain eec ve?

A. Smart card
B. An virus
C. ID badges
D. VPN

Ques on 8
Objec ve: Given a scenario, troubleshoot common mobile OS and applica on issues with appropriate tools.
A users smartphone runs very slowly at the end of the day. When the user restarts the phone in the morning, it runs at
its normal speed. Which of the following should be done throughout the day to BEST resolve this issue?

A. Reset to the smartphone to factory default.

B. Uninstall any unused apps.
C. Close all running apps.
D. Charge the smartphone.

Ques on 9
Objec ve: Perform common preven ve maintenance procedures using the appropriate Windows OS tools.
The leadership team of an organiza on has set an RPO of 24 hours for data loss. Which of the following should the
system administrator implement to ensure the leadership teams requirements are met?

A. Scheduled an virus updates

B. Scheduled nightly backups
C. Scheduled patch management
D. Scheduled disk maintenance

Ques on 10
Objec ve: Compare and contrast various features and requirements of Microso Opera ng Systems (Windows Vista,
Windows 7, Windows 8, Windows 8.1).
A technician is loading an OS on a worksta on that will support an applica on that requires 8GB of RAM. Which of the
following types of OS will be supported?

A. 8-bit
B. 16-bit
C. 32-bit
D. 64-bit

A+ 902 Answer Key

Ques on 1) A. Social engineering

Ques on 2) D. gpupdate

Ques on 3) A. Use compressed air to free the dust from the components and remove it with an ESD vacuum.

Ques on 4) B. Event Viewer

Ques on 5) B. Digi zer

Ques on 6) B. oer dierent repair/replacement op ons, if applicable.

Ques on 7) B. An virus

Ques on 8) C. Close all running apps.

Ques on 9) B. Scheduled nightly backups

Ques on 10) D. 64-bit

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