DC-N3/DC-N3Vet

System Recovery Guide

 Content
Before the Recovery............................................................................................................................................. 2
1 Step One - Data Backup ...................................................................................................................... 2
2 Step Two Make the Recovery USB Flash Drive .............................................................................. 3
3 Step Three Run CheckTool............................................................................................................... 4
4 Step Four System Recovery .............................................................................................................. 5
4.1 Operating System and Application Software Recovery .................................................................. 5
4.2 Application Software Recovery ....................................................................................................... 6
5 Step Five Verification ....................................................................................................................... 7
5.1 Verify system software version. ....................................................................................................... 7
5.2 Check system functions for proper operation. ................................................................................ 8

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Before the Recovery

1) This document describes how to recover the software of DC-N3/DC-N3Vet diagnostic ultrasound
system. System recovery includes operating system (Linux) recovery and application software (Doppler
software)
recovery. (Note: This guide applies to all software versions unless noted otherwise).
2) The system recovery procedure for DC-N3 and DC-N3Vet is the same except different software package
is used.
3) Determine current software version: turn on the DC-N3 machine, press Setup key, and click on About.
Write down current System Software Version number.
4) You need the following item:
a) A recovery USB flash drive with software from Mindray, or
b) Software package files (ZIP file) and an empty USB flash drive with minimum 2 GB free space.
5) Make sure the DC-N3 is connected to AC power throughout the recovery. Do not disconnect the power
or shut down the system during the process.

1 Step One - Data Backup

1) Back up user preset data.

User preset data may be erased during the upgrade. Mindray strongly recommends
backing up user presets.

To back up user presets to a USB flash drive:

Plug a USB flash drive into the machine, press SETUP key on the keyboard Maintenance
OtherPreset Manager Export. Select USB drive (usually it is drive F), and type a name for the
preset data file and click on OK.

2) Back up patient data.

Even though patient data including patient info, images, cine loops and reports usually will
not be affected during the recovery, for safety consideration, Mindray strongly recommends having all
the patient data backed up before the recovery.

Refer to operators manual for detailed instructions of how to backup patient data.

1. Mindray makes no guarantee that patient data or preset data between software versions are
fully compatible.
2. Please refer to operators manual for detailed instructions of how to recover patient data
and preset data.

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2 Step Two Make the Recovery USB Flash Drive

1) If you already have a recovery USB flash drive ordered from Mindray, this step is not necessary.

Continue to Step Four System Recovery.

2) Format the USB flash drive.

Formatting the USB flash drive will erase ALL the data on it. Back them up prior to
the formatting if necessary.

Plug in the USB flash drive into a computer (here we take Windows operating system as an example).
Go to My Computer, right click on the USB flash drive (Removable Disk) icon and select Format.

Select FAT32 in File system, click on Start. Click on OK if it is safe to erase all files on the USB flash
drive. A message Format Complete will be displayed shortly.

3) Obtain the software package: you can download application software ZIP file in the path
Software\Ultrasound Application Software and operating system recovery software ZIP file in the
path Software\Operating System Software from TDP.

Note: Please select the right download path in TDP according to the model name.

a) If you want to recover operating system and application software, extract the operating System
software package ZIP file to the root directory of the USB flash drive, then extract application
software package ZIP file to the doppler directory. Explore the USB flash drive on the computer
to make sure it has the following files and folders.

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 Furthermore, for "Doppler" directory, please make sure it has the folders and files as shown below.
Otherwise, system will not load application software after operating system recovery.

Doppler: application software folder. Without this folder, only the operating system will be
installed.(There are four files and two sub-folders under this folder)
Data: Application software data
Demo: Demo data(there is no this file in Vet version software package)
Boot_doppler.sh: implementation script
product_info.ini: Configuration file
CheckTool.exe: Checking integrity of application software package data.
b) If you only want to recover application software, extract the application software package ZIP file
to the root directory of the USB flash drive.

4) Disconnect the USB drive from the computer.

3 Step Three Run CheckTool

In case of restore failure caused by incomplete data, this tool is added for manual verification of application
software package data.
(1) Open application software package, double click CheckTool.exe to start checking, and the following
progress bar will be displayed.

(2) If the verification is successful, the system will display the following message.

If the verification fails, the following message will be displayed. And you have to download/copy
application software package again.

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4 Step Four System Recovery

1). If you want to recover the operating system and application software, please follow
the instructions in 4.1 Operating System and Application Software Recovery.
2).If you only want to recover application software, please skip 4.1 and jump to 4.2
Application Software Recovery.

4.1 Operating System and Application Software Recovery

1. Turn off the machine. Disconnect all USB devices connected to the DC-N3. Plug in the recovery
USB flash drive.
2. Turn on the machine. Repeatedly press the F4 key until "Mindray eRescue is displayed on the top
of the screen. Then installation selections will be displayed on the screen. If the system does not get
into eRescue mode, turn the machine off then turn it back on to try again.

Details of installation selections are described as follow:

Option Display Note
Start the OS restoring only, user data will be kept when
1 Install system with keeping
users data finished.

Install system without

2 The HDD will be formatted and all data will be erased at
keeping users data
first, then start the OS restoring.
(format all disk)
q quit Exit, The system does nothing and restarts.

3. Enter number 1 and press Enter key to recover system and keep patient data. Operating system
software recovery begins.

DO NOT choose number 2 unless instructed by Mindray. Once enters number 2 and
confirm it, all hard disk partitions will be formatted and all user data will be erased, including user
presets, network settings and patient data. All the option keys will still be kept in all the installation
selections.

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4. Press Enter key to reboot the machine when the message System has been installed successfully
is displayed on the screen.

5. The machine will reboot and continue the application software installation automatically.

6. After around 10 minutes, a message as below will be displayed on the screen.

7. Enter N then press Enter key to keep the user presets, or enter Y then press Enter key to erase
current presets and load factory default presets.
8. Press Enter key to turn off the unit when the message below is displayed on the screen.

9. Disconnect the recovery USB flash drive. Skip 4.2 and jump to Step Five Verification.

4.2 Application Software Recovery

1. Disconnect all USB devices connected to the DC-N3. Plug in the recovery USB flash drive.

2. Turn on the machine, the USB icon is displayed on the lower right corner of the screen.
3. Login as Service

Click on Session Manager icon on the lower right corner of the screen, then click on Change
User. Hold Ctrl key and press / key, then click on the User Name and select Service in the drop-down
list. Input the password, click on Login.

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4. Press Setup key Maintenance Other, Select Recover in the Maintenance menu and press Set
key to enter.
5. Select USB drive (usually Drive F) and highlight boot_doppler.sh file in Doppler folder. Click on OK.
The system will shutdown

6. Press power button to turn on the machine. The application software installation starts automatically.
7. When the message below is displayed on the screen, enter N then press Enter key to keep the user
presets, or enter Y then press Enter key to erase current presets and load factory default presets.

8. Press Enter key to turn off the machine when the message below is displayed on the screen.

10. Disconnect the recovery USB flash drive.

5 Step Five Verification

5.1 Verify system software version.
Turn on the DC-N3. Press Setup key About. Ensure version numbers including Product Name,
Configuration Type, ECN/TCN, System Software Version, and Operating System Version displayed on the
screen match the ones on the software package you received.

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5.2 Check system functions for proper operation.
Check the functions of installed options, peripherals, DICOM and others. Configure them if necessary.

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P/N: 046-005289-00 (V2.0)