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At Avantor Performance Materials, supply chain security means

focusing on how we can ensure product quality and product


safety at every point in the manufacturing and delivery process.

Our goal: Provide our customers transparency into Avantors

Delivering Pharma Confidence product supply chain, and align with our suppliers to identify,
mitigate and manage risk throughout each step of the
through Supply Chain Security pharmaceutical ingredient supply chain.

Raw Materials
Transport to Avantor
Incoming Inspection
All incoming materials are sampled and tested per Avantor internal
requirements. The inspection confirms that the raw materials meet the
specifications and quality standards Avantor expects from its suppliers
upon receipt and our customers count on us to provide.

Photo Imaging of Incoming Shipment Packaging


Our incoming raw materials are our first line of defense to ensure our
suppliers deliver the value we and our customers expect. One of our key
tools is documented visual guidance on properly prepared raw material
shipments. By comparing the appearance of incoming material shipments
(labels, correct tamper seals, color of the packaging) to images of a
previously released raw material lot, Avantor can quickly identify any issues
before the material is released into production. This type of visual factor
ensures raw materials have not been tampered prior to receipt at Avantor.
Supplier Audit Program Supplier Change Notification

How Our Supply Chain Security


Process Delivers Pharma Confidence
At Avantor Performance Materials, supply chain security means
1 ACQUIRE, PURIFY AND PACKAGE RAW MATERIALS
focusing on how we can ensure product quality and product safety
at every point in the manufacturing and delivery process.
Our goal: Provide our customers transparency into Avantors product supply
chain, and align with our suppliers to identify, mitigate and manage risk
Supplier Corrective Action Request (SCAR)
throughout the entire pharmaceutical ingredient supply chain.

Regulatory Support Full cGMP Capability Incoming Inspection


2
OR
PRODUCE THE ORDER 3 TRANSPORT TO AVA N T

Photo Imaging of Incoming


Detailed Certificate Management of Change Shipment Packaging
of Analysis (CofA) (MOC) Program

4 Customer Support Programs


Quality Agreements that detail Avantor quality
RA processes and commitments.
T

N S P ORT TO DISTRIBUTOR
5 SUPPORT DISTRIBUTOR OPERATIONS Knowledgeable Technical Service support.
ASK AVANTOR Online Customer Assistance,
including live chat.
A broad range of quality systems documentation.
Tamper-Evident Packaging Certified Excipient Distributor Program

2014 Avantor Performance Materials www.avantormaterials.com

Customer Support Programs


Avantor also offers customers a variety of programs that support their materials sourced from Avantor in multiple product lines or
efforts to improve quality and security throughout the supply chain: sites, and need to know of raw materials-related changes or
issues as soon as they come to light.
Quality Agreements that detail Avantor quality processes
and commitments. And Avantor participates in efforts by pharmaceutical industry
organizations to identify and promote the adoption of best
Knowledgeable Technical Service support. practices in quality and supply chain security:
ASK AVANTOR Online Customer Assistance, including live chat. Rx-360
A broad range of quality systems documentation driving IPEC
continuous improvement.
PDA (Parenteral Drug Association)
Manufacturer Batch Tracking, also known as Parent Lot
Tracking, which allows customers to identify the origin of raw For more information about our commitment to supply chain
materials that Avantor repackages. This greater traceability security, please contact your Avantor representative or visit
is especially important for customers who may be using www.avantormaterials.com

Corporate Headquarters
Avantor Performance Materials, Inc.
3477 Corporate Parkway, Suite #200
Center Valley, PA 18034 USA
Toll Free: +1-855-AVANTOR (+1-855-282-6867)
Outside of US Tel: +1-610-573-2600

Lit # 7095
2014 Avantor Performance Materials, Inc. All rights reserved.
Trademarks are owned by Avantor Performance Materials, Inc. or its affiliates unless otherwise noted.