Ratna Output Spss

FREQUENCIES VARIABLES=Kelamin Usia Pendidikan Pekerjaan
/ORDER=ANALYSIS.
Frequencies
Notes
Output Created 24-JUL-2017 01:47:08

Comments
Data
Active Dataset DataSet0
Filter <none>
Input Weight <none>
Split File <none>
N of Rows in Working Data
30
File
User-defined missing values
Definition of Missing
are treated as missing.
Missing Value Handling
Statistics are based on all
Cases Used
cases with valid data.
FREQUENCIES
VARIABLES=Kelamin Usia
Syntax
Pendidikan Pekerjaan
/ORDER=ANALYSIS.
Processor Time 00:00:00,02
Resources
Elapsed Time 00:00:00,02
Statistics
Kelamin Usia Pendidikan Pekerjaan
Valid 30 30 30 30
N
Missing 0 0 0 0
Frequency Table
Kelamin
Frequency Percent Valid Percent Cumulative

Percent
Pria 15 50,0 50,0 50,0
Valid Wanita 15 50,0 50,0 100,0
Total 30 100,0 100,0

Usia

Percent
18 1 3,3 3,3 3,3
19 2 6,7 6,7 10,0
20 1 3,3 3,3 13,3
21 3 10,0 10,0 23,3
23 1 3,3 3,3 26,7
24 1 3,3 3,3 30,0
27 1 3,3 3,3 33,3
28 2 6,7 6,7 40,0

Valid
32 3 10,0 10,0 50,0
36 2 6,7 6,7 56,7
41 1 3,3 3,3 60,0
42 3 10,0 10,0 70,0
43 7 23,3 23,3 93,3
44 1 3,3 3,3 96,7
49 1 3,3 3,3 100,0
Total 30 100,0 100,0
Pendidikan

Percent
D3 1 3,3 3,3 3,3
S1 10 33,3 33,3 36,7
S2 1 3,3 3,3 40,0

Valid
SMA 15 50,0 50,0 90,0
SMP 3 10,0 10,0 100,0
Total 30 100,0 100,0
Pekerjaan

Percent
Valid IRT 6 20,0 20,0 20,0
KULIAH 6 20,0 20,0 40,0
PNS 5 16,7 16,7 56,7

SWASTA 13 43,3 43,3 100,0
Total 30 100,0 100,0
FREQUENCIES VARIABLES=Q1 Q2 Q3 Q4 Q5 Q6 Q7 Q8 Q9 Q10 Q11 Q12 Q13 Q14 Q15

Q16 Q17 Q18 Q19 Q20 Q21 Q22 Q23 Q24 Q25 Q26 Q27 Q28 Q29 Q30
/ORDER=ANALYSIS.
Frequencies
Notes

Comments
Data
Active Dataset
Filter
Input Weight
Split File
30
File
Statistics are based on all
Cases Used
cases with valid data.
FREQUENCIES
VARIABLES=Q1 Q2 Q3 Q4
Q5 Q6 Q7 Q8 Q9 Q10 Q11
Q12 Q13 Q14 Q15 Q16 Q17
Syntax
Q18 Q19 Q20 Q21 Q22 Q23
Q24 Q25 Q26 Q27 Q28 Q29
Q30
/ORDER=ANALYSIS.
Resources
Statistics
Q1 Q2 Q3 Q4 Q5 Q6 Q7
Valid 30 30 30 30 30 30 30
N
Missing 0 0 0 0 0 0 0
Statistics
Q8 Q9 Q10 Q11 Q12 Q13 Q14
Valid 30 30 30 30 30 30 30
N
Missing 0 0 0 0 0 0 0
Statistics
Q15 Q16 Q17 Q18 Q19 Q20 Q21
Valid 30 30 30 30 30 30 30
N
Missing 0 0 0 0 0 0 0
Statistics
Q22 Q23 Q24 Q25 Q26 Q27 Q28
Valid 30 30 30 30 30 30 30
N
Missing 0 0 0 0 0 0 0
Statistics
Q29 Q30
Valid 30 30
N
Missing 0 0
Frequency Table
Q1

Percent
1,00 10 33,3 33,3 33,3
2,00 8 26,7 26,7 60,0
Valid 3,00 6 20,0 20,0 80,0
4,00 6 20,0 20,0 100,0
Total 30 100,0 100,0
Q2

Percent
1,00 8 26,7 26,7 26,7
2,00 7 23,3 23,3 50,0
Valid 3,00 11 36,7 36,7 86,7
4,00 4 13,3 13,3 100,0
Total 30 100,0 100,0
Q3

Percent
1,00 8 26,7 26,7 26,7
2,00 5 16,7 16,7 43,3
Valid 3,00 13 43,3 43,3 86,7
4,00 4 13,3 13,3 100,0
Total 30 100,0 100,0
Q4

Percent
1,00 10 33,3 33,3 33,3
2,00 8 26,7 26,7 60,0
Valid 3,00 5 16,7 16,7 76,7
4,00 7 23,3 23,3 100,0
Total 30 100,0 100,0

Q5

Percent
1,00 11 36,7 36,7 36,7
2,00 8 26,7 26,7 63,3
Valid 3,00 6 20,0 20,0 83,3
4,00 5 16,7 16,7 100,0
Total 30 100,0 100,0
Q6

Percent
1,00 8 26,7 26,7 26,7
2,00 7 23,3 23,3 50,0
Valid 3,00 11 36,7 36,7 86,7
4,00 4 13,3 13,3 100,0
Total 30 100,0 100,0
Q7

Percent
1,00 14 46,7 46,7 46,7
2,00 7 23,3 23,3 70,0
Valid 3,00 3 10,0 10,0 80,0
4,00 6 20,0 20,0 100,0
Total 30 100,0 100,0
Q8

Percent
1,00 9 30,0 30,0 30,0
2,00 6 20,0 20,0 50,0
Valid 3,00 6 20,0 20,0 70,0
4,00 9 30,0 30,0 100,0
Total 30 100,0 100,0

Q9

Percent
1,00 8 26,7 26,7 26,7
2,00 5 16,7 16,7 43,3
Valid 3,00 13 43,3 43,3 86,7
4,00 4 13,3 13,3 100,0
Total 30 100,0 100,0
Q10

Percent
1,00 11 36,7 36,7 36,7
2,00 8 26,7 26,7 63,3
Valid 3,00 4 13,3 13,3 76,7
4,00 7 23,3 23,3 100,0
Total 30 100,0 100,0
Q11

Percent
1,00 14 46,7 46,7 46,7
2,00 7 23,3 23,3 70,0
Valid 3,00 4 13,3 13,3 83,3
4,00 5 16,7 16,7 100,0
Total 30 100,0 100,0
Q12

Percent
1,00 7 23,3 23,3 23,3
2,00 9 30,0 30,0 53,3
Valid 3,00 6 20,0 20,0 73,3
4,00 8 26,7 26,7 100,0
Total 30 100,0 100,0

Q13

Percent
1,00 11 36,7 36,7 36,7
2,00 8 26,7 26,7 63,3
Valid 3,00 6 20,0 20,0 83,3
4,00 5 16,7 16,7 100,0
Total 30 100,0 100,0
Q14

Percent
1,00 14 46,7 46,7 46,7
2,00 7 23,3 23,3 70,0
Valid 3,00 3 10,0 10,0 80,0
4,00 6 20,0 20,0 100,0
Total 30 100,0 100,0
Q15

Percent
1,00 11 36,7 36,7 36,7
2,00 8 26,7 26,7 63,3
Valid 3,00 5 16,7 16,7 80,0
4,00 6 20,0 20,0 100,0
Total 30 100,0 100,0
Q16

Percent
1,00 10 33,3 33,3 33,3
2,00 8 26,7 26,7 60,0
Valid 3,00 6 20,0 20,0 80,0
4,00 6 20,0 20,0 100,0
Total 30 100,0 100,0

Q17

Percent
1,00 6 20,0 20,0 20,0
2,00 5 16,7 16,7 36,7
3,00 11 36,7 36,7 73,3

Valid
4,00 6 20,0 20,0 93,3
5,00 2 6,7 6,7 100,0
Total 30 100,0 100,0
Q18

Percent
1,00 14 46,7 46,7 46,7
2,00 7 23,3 23,3 70,0
Valid 3,00 4 13,3 13,3 83,3
4,00 5 16,7 16,7 100,0
Total 30 100,0 100,0
Q19

Percent
1,00 10 33,3 33,3 33,3
2,00 8 26,7 26,7 60,0
Valid 3,00 5 16,7 16,7 76,7
4,00 7 23,3 23,3 100,0
Total 30 100,0 100,0
Q20

Percent
1,00 11 36,7 36,7 36,7
2,00 8 26,7 26,7 63,3
Valid 3,00 6 20,0 20,0 83,3
4,00 5 16,7 16,7 100,0
Total 30 100,0 100,0

Q21

Percent
1,00 8 26,7 26,7 26,7
2,00 7 23,3 23,3 50,0
Valid 3,00 11 36,7 36,7 86,7
4,00 4 13,3 13,3 100,0
Total 30 100,0 100,0
Q22

Percent
1,00 10 33,3 33,3 33,3
2,00 8 26,7 26,7 60,0
Valid 3,00 6 20,0 20,0 80,0
4,00 6 20,0 20,0 100,0
Total 30 100,0 100,0
Q23

Percent
1,00 8 26,7 26,7 26,7
2,00 7 23,3 23,3 50,0
Valid 3,00 11 36,7 36,7 86,7
4,00 4 13,3 13,3 100,0
Total 30 100,0 100,0
Q24

Percent
1,00 8 26,7 26,7 26,7
2,00 5 16,7 16,7 43,3
Valid 3,00 13 43,3 43,3 86,7
4,00 4 13,3 13,3 100,0
Total 30 100,0 100,0

Q25

Percent
2,00 7 23,3 23,3 23,3
3,00 4 13,3 13,3 36,7
Valid 4,00 8 26,7 26,7 63,3
5,00 11 36,7 36,7 100,0
Total 30 100,0 100,0
Q26

Percent
1,00 14 46,7 46,7 46,7
2,00 7 23,3 23,3 70,0
Valid 3,00 4 13,3 13,3 83,3
4,00 5 16,7 16,7 100,0
Total 30 100,0 100,0
Q27

Percent
1,00 7 23,3 23,3 23,3
2,00 9 30,0 30,0 53,3
Valid 3,00 6 20,0 20,0 73,3
4,00 8 26,7 26,7 100,0
Total 30 100,0 100,0
Q28

Percent
1,00 11 36,7 36,7 36,7
2,00 8 26,7 26,7 63,3
Valid 3,00 6 20,0 20,0 83,3
4,00 5 16,7 16,7 100,0
Total 30 100,0 100,0

Q29

Percent
1,00 13 43,3 43,3 43,3
2,00 7 23,3 23,3 66,7
Valid 3,00 3 10,0 10,0 76,7
4,00 7 23,3 23,3 100,0
Total 30 100,0 100,0
Q30

Percent
1,00 14 46,7 46,7 46,7
2,00 7 23,3 23,3 70,0
Valid 3,00 3 10,0 10,0 80,0
4,00 6 20,0 20,0 100,0
Total 30 100,0 100,0
CORRELATIONS
/VARIABLES=Q1 Q2 Q3 Q4 Q5 Q6 Q7 Q8 Q9 Q10 Q11 Q12 Q13 Q14 Q15 X
/PRINT=TWOTAIL NOSIG
/MISSING=PAIRWISE.
Correlations
Notes

Comments
Data
Active Dataset
Filter
Input Weight
Split File
30
File
Statistics for each pair of
variables are based on all
Cases Used
the cases with valid data for
that pair.
CORRELATIONS
/VARIABLES=Q1 Q2 Q3
Q4 Q5 Q6 Q7 Q8 Q9 Q10
Syntax
Q11 Q12 Q13 Q14 Q15 X
/MISSING=PAIRWISE.
Resources
Correlations
Q1 Q2 Q3 Q4 Q5
** ** **
Pearson Correlation 1 ,498 ,509 ,655 ,369*
Q1 Sig. (2-tailed) ,005 ,004 ,000 ,045
N 30 30 30 30 30
** ** **
Pearson Correlation ,498 1 ,970 ,643 ,154
Q2 Sig. (2-tailed) ,005 ,000 ,000 ,415
N 30 30 30 30 30
** ** **
Pearson Correlation ,509 ,970 1 ,650 ,173
Q3 Sig. (2-tailed) ,004 ,000 ,000 ,360
N 30 30 30 30 30
** ** **
Pearson Correlation ,655 ,643 ,650 1 ,327
Q4 Sig. (2-tailed) ,000 ,000 ,000 ,077
N 30 30 30 30 30
*
Pearson Correlation ,369 ,154 ,173 ,327 1
Q5 Sig. (2-tailed) ,045 ,415 ,360 ,077
N 30 30 30 30 30
** ** ** **
Pearson Correlation ,498 1,000 ,970 ,643 ,154
Q6 Sig. (2-tailed) ,005 ,000 ,000 ,000 ,415
N 30 30 30 30 30
Pearson Correlation ,171 -,038 -,012 ,214 ,541**
Q7 Sig. (2-tailed) ,366 ,840 ,949 ,256 ,002
N 30 30 30 30 30
Pearson Correlation ,074 ,123 ,122 -,012 ,592**
Q8 Sig. (2-tailed) ,698 ,519 ,521 ,950 ,001
N 30 30 30 30 30
** ** ** **
Pearson Correlation ,509 ,970 1,000 ,650 ,173
Q9 Sig. (2-tailed) ,004 ,000 ,000 ,000 ,360
N 30 30 30 30 30
** ** ** **
Pearson Correlation ,938 ,543 ,499 ,732 ,461*
Q10 Sig. (2-tailed) ,000 ,002 ,005 ,000 ,010
N 30 30 30 30 30
** **
Q11 Sig. (2-tailed) ,008 ,118 ,086 ,001 ,027
N 30 30 30 30 30
*
Pearson Correlation ,398 ,220 ,248 ,347 ,557**
Q12
Sig. (2-tailed) ,029 ,243 ,187 ,060 ,001
Correlations
Q6 Q7 Q8 Q9 Q10
Q1 Pearson Correlation ,498 ,171** ,074** ,509** ,938*
Sig. (2-tailed) ,005 ,366 ,698 ,004 ,000

N 30 30 30 30 30
** ** **
Pearson Correlation 1,000 -,038 ,123 ,970 ,543
Q2 Sig. (2-tailed) ,000 ,840 ,519 ,000 ,002
N 30 30 30 30 30
** ** **
Pearson Correlation ,970 -,012 ,122 1,000 ,499
Q3 Sig. (2-tailed) ,000 ,949 ,521 ,000 ,005
N 30 30 30 30 30
** ** **
Pearson Correlation ,643 ,214 -,012 ,650 ,732
Q4 Sig. (2-tailed) ,000 ,256 ,950 ,000 ,000
N 30 30 30 30 30
*
Pearson Correlation ,154 ,541 ,592 ,173 ,461
Q5 Sig. (2-tailed) ,415 ,002 ,001 ,360 ,010
N 30 30 30 30 30
** ** ** **
Pearson Correlation 1 -,038 ,123 ,970 ,543
Q6 Sig. (2-tailed) ,840 ,519 ,000 ,002
N 30 30 30 30 30
Pearson Correlation -,038 1 ,367 -,012 ,237**
Q7 Sig. (2-tailed) ,840 ,046 ,949 ,207
N 30 30 30 30 30
Pearson Correlation ,123 ,367 1 ,122 ,130**
Q8 Sig. (2-tailed) ,519 ,046 ,521 ,495
N 30 30 30 30 30
** ** ** **
Pearson Correlation ,970 -,012 ,122 1 ,499
Q9 Sig. (2-tailed) ,000 ,949 ,521 ,005
N 30 30 30 30 30
** ** ** **
Pearson Correlation ,543 ,237 ,130 ,499 1*
Q10 Sig. (2-tailed) ,002 ,207 ,495 ,005
N 30 30 30 30 30
** **
Q11 Sig. (2-tailed) ,118 ,690 ,796 ,086 ,004
N 30 30 30 30 30
*
Q12
Sig. (2-tailed) ,243 ,031 ,096 ,187 ,014
Correlations
Q11 Q12 Q13 Q14 Q15
Pearson Correlation ,475 ,398** ,369** ,171** ,924*
Q1 Sig. (2-tailed) ,008 ,029 ,045 ,366 ,000
N 30 30 30 30 30
** ** **
Pearson Correlation ,292 ,220 ,154 -,038 ,542
Q2 Sig. (2-tailed) ,118 ,243 ,415 ,840 ,002
N 30 30 30 30 30
** ** **
Q3 Pearson Correlation ,319 ,248 ,173 -,012 ,499
Sig. (2-tailed) ,086 ,187 ,360 ,949 ,005
N 30 30 30 30 30
** ** **
Q4 Sig. (2-tailed) ,001 ,060 ,077 ,256 ,000
N 30 30 30 30 30
*
Pearson Correlation ,405 ,557 1,000 ,541 ,481
Q5 Sig. (2-tailed) ,027 ,001 ,000 ,002 ,007
N 30 30 30 30 30
** ** ** **
Q6 Sig. (2-tailed) ,118 ,243 ,415 ,840 ,002
N 30 30 30 30 30
Pearson Correlation ,076 ,395 ,541 1,000 ,271**
Q7 Sig. (2-tailed) ,690 ,031 ,002 ,000 ,148
N 30 30 30 30 30
Q8 Sig. (2-tailed) ,796 ,096 ,001 ,046 ,368
N 30 30 30 30 30
** ** ** **
Q9 Sig. (2-tailed) ,086 ,187 ,360 ,949 ,005
N 30 30 30 30 30
** ** ** **
Q10 Sig. (2-tailed) ,004 ,014 ,010 ,207 ,000
N 30 30 30 30 30
** **
Pearson Correlation 1 ,265 ,405 ,076 ,547*
Q11 Sig. (2-tailed) ,157 ,027 ,690 ,002
N 30 30 30 30 30
*
Pearson Correlation ,265 1 ,557 ,395 ,472**
Q12
Sig. (2-tailed) ,157 ,001 ,031 ,008
Correlations
Kualitas Pelayanan
Pearson Correlation ,759
Q1 Sig. (2-tailed) ,000
N 30
Pearson Correlation ,685**
N 30
N 30
N 30
Pearson Correlation ,708*
N 30
N 30
N 30
N 30
N 30
N 30
N 30
Pearson Correlation ,617*
Q12
Sig. (2-tailed) ,000
Correlations
Q1 Q2 Q3 Q4 Q5
** ** **
Q12 N 30 30 30 30 30*
Pearson Correlation ,369 ,154 ,173 ,327 1,000
Q13 Sig. (2-tailed) ,045 ,415 ,360 ,077 ,000
** ** **
N 30 30 30 30 30
Pearson Correlation ,171 -,038 -,012 ,214 ,541
Q14 Sig. (2-tailed) ,366 ,840 ,949 ,256 ,002
** ** **
N 30 30 30 30 30
Q15 Sig. (2-tailed) ,000 ,002 ,005 ,000 ,007
** ** **
N 30 30 30 30 30
Kualitas Pelayanan Sig. (2-tailed) ,000 ,000 ,000 ,000 ,000
*
N 30 30 30 30 30
Correlations
Q6 Q7 Q8 Q9 Q10
** ** **
Q12 N 30 30 30 30 30*
Q13 Sig. (2-tailed) ,415 ,002 ,001 ,360 ,010
** ** **
N 30 30 30 30 30
Pearson Correlation -,038 1,000 ,367 -,012 ,237
Q14 Sig. (2-tailed) ,840 ,000 ,046 ,949 ,207
** ** **
N 30 30 30 30 30
Q15 Sig. (2-tailed) ,002 ,148 ,368 ,005 ,000
** ** **
N 30 30 30 30 30
*
N 30 30 30 30 30
Correlations
Q11 Q12 Q13 Q14 Q15

** ** **
Q12 N 30 30 30 30 30*
Pearson Correlation ,405 ,557 1 ,541 ,481
Q13 Sig. (2-tailed) ,027 ,001 ,002 ,007
** ** **
N 30 30 30 30 30
Pearson Correlation ,076 ,395 ,541 1 ,271
Q14 Sig. (2-tailed) ,690 ,031 ,002 ,148
** ** **
N 30 30 30 30 30
Pearson Correlation ,547 ,472 ,481 ,271 1
Q15 Sig. (2-tailed) ,002 ,008 ,007 ,148
** ** **
N 30 30 30 30 30
*
N 30 30 30 30 30
Correlations
Kualitas Pelayanan
Q12 N 30
N 30**
N 30**
Q15 Pearson Correlation ,846
Sig. (2-tailed) ,000
N 30**
Pearson Correlation 1
Kualitas Pelayanan Sig. (2-tailed)
N 30*
**. Correlation is significant at the 0.01 level (2-tailed).

*. Correlation is significant at the 0.05 level (2-tailed).
CORRELATIONS
/VARIABLES=Q16 Q17 Q18 Q19 Q20 Q21 Q22 Q23 Q24 Q25 Q26 Q27 Q28 Q29 Q30 Y
/MISSING=PAIRWISE.
Correlations
Notes

Comments
Data
Active Dataset
Filter
Input Weight
Split File
30
File
Cases Used
that pair.
CORRELATIONS
/VARIABLES=Q16 Q17
Q18 Q19 Q20 Q21 Q22 Q23
Syntax Q24 Q25 Q26 Q27 Q28 Q29
Q30 Y
/MISSING=PAIRWISE.
Resources
Correlations
Q16 Q17 Q18 Q19
Pearson Correlation 1 ,300 ,475** ,655**
Q16 Sig. (2-tailed) ,107 ,008 ,000
N 30 30 30 30
Pearson Correlation ,300 1 ,202 ,321
Q17 Sig. (2-tailed) ,107 ,285 ,084
N 30 30 30 30
**
Pearson Correlation ,475 ,202 1 ,588**
Q18 Sig. (2-tailed) ,008 ,285 ,001
N 30 30 30 30
** **
Q19 Pearson Correlation ,655 ,321 ,588 1
Sig. (2-tailed) ,000 ,084 ,001
N 30 30 30 30
* *
Pearson Correlation ,369 ,185 ,405 ,327
Q20 Sig. (2-tailed) ,045 ,327 ,027 ,077
N 30 30 30 30
** **
Pearson Correlation ,498 ,519 ,292 ,643**
Q21 Sig. (2-tailed) ,005 ,003 ,118 ,000
N 30 30 30 30
** **
Pearson Correlation 1,000 ,300 ,475 ,655**
Q22 Sig. (2-tailed) ,000 ,107 ,008 ,000
N 30 30 30 30
** **
Q23 Sig. (2-tailed) ,005 ,003 ,118 ,000
N 30 30 30 30
** **
Q24 Sig. (2-tailed) ,004 ,003 ,086 ,000
N 30 30 30 30
** **
Pearson Correlation -,938 -,354 -,504 -,732**
Q25 Sig. (2-tailed) ,000 ,055 ,004 ,000
N 30 30 30 30
** **
Pearson Correlation ,475 ,202 1,000 ,588**
Q26 Sig. (2-tailed) ,008 ,285 ,000 ,001
N 30 30 30 30
*
Q27
Sig. (2-tailed) ,029 ,064 ,157 ,060
Correlations
Q20 Q21 Q22 Q23

**
Pearson Correlation ,369 ,498 1,000 ,498**
Q16 Sig. (2-tailed) ,045 ,005 ,000 ,005
N 30 30 30 30
Q17 Sig. (2-tailed) ,327 ,003 ,107 ,003
N 30 30 30 30
**
Q18 Sig. (2-tailed) ,027 ,118 ,008 ,118
N 30 30 30 30
** **
Q19 Sig. (2-tailed) ,077 ,000 ,000 ,000
N 30 30 30 30
* *
Pearson Correlation 1 ,154 ,369 ,154
Q20 Sig. (2-tailed) ,415 ,045 ,415
N 30 30 30 30
** **
Q21 Pearson Correlation ,154 1 ,498 1,000**
Sig. (2-tailed) ,415 ,005 ,000
N 30 30 30 30
** **
Pearson Correlation ,369 ,498 1 ,498**
Q22 Sig. (2-tailed) ,045 ,005 ,005
N 30 30 30 30
** **
Pearson Correlation ,154 1,000 ,498 1**
Q23 Sig. (2-tailed) ,415 ,000 ,005
N 30 30 30 30
** **
Q24 Sig. (2-tailed) ,360 ,000 ,004 ,000
N 30 30 30 30
** **
Q25 Sig. (2-tailed) ,010 ,002 ,000 ,002
N 30 30 30 30
** **
Q26 Sig. (2-tailed) ,027 ,118 ,008 ,118
N 30 30 30 30
*
Q27
Sig. (2-tailed) ,001 ,243 ,029 ,243
Correlations
Q24 Q25 Q26 Q27

**
Pearson Correlation ,509 -,938 ,475 ,398**
Q16 Sig. (2-tailed) ,004 ,000 ,008 ,029
N 30 30 30 30
Pearson Correlation ,528 -,354 ,202 ,343
Q17 Sig. (2-tailed) ,003 ,055 ,285 ,064
N 30 30 30 30
**
Pearson Correlation ,319 -,504 1,000 ,265**
Q18 Sig. (2-tailed) ,086 ,004 ,000 ,157
N 30 30 30 30
** **
Q19 Sig. (2-tailed) ,000 ,000 ,001 ,060
N 30 30 30 30
* *
Q20 Sig. (2-tailed) ,360 ,010 ,027 ,001
N 30 30 30 30
** **
Q21 Sig. (2-tailed) ,000 ,002 ,118 ,243
N 30 30 30 30
** **
Q22 Sig. (2-tailed) ,004 ,000 ,008 ,029
N 30 30 30 30
Pearson Correlation ,970** -,543** ,292 ,220**
Q23 Sig. (2-tailed) ,000 ,002 ,118 ,243
N 30 30 30 30
** **
Pearson Correlation 1 -,499 ,319 ,248**
Q24 Sig. (2-tailed) ,005 ,086 ,187
N 30 30 30 30
** **
Pearson Correlation -,499 1 -,504 -,444**
Q25 Sig. (2-tailed) ,005 ,004 ,014
N 30 30 30 30
** **
Pearson Correlation ,319 -,504 1 ,265**
Q26 Sig. (2-tailed) ,086 ,004 ,157
N 30 30 30 30
*
Q27 Pearson Correlation ,248 -,444 ,265 1
Sig. (2-tailed) ,187 ,014 ,157
Correlations
Q28 Q29 Q30 Kepuasan

Masyarakat
Pearson Correlation ,369 ,146 ,171** ,723**
Q16 Sig. (2-tailed) ,045 ,441 ,366 ,000
N 30 30 30 30
Pearson Correlation ,185 -,237 -,189 ,461
Q17 Sig. (2-tailed) ,327 ,207 ,318 ,010
N 30 30 30 30
**
Q18 Sig. (2-tailed) ,027 ,897 ,690 ,000
N 30 30 30 30
** **
Q19 Sig. (2-tailed) ,077 ,391 ,256 ,000
N 30 30 30 30
* *
Pearson Correlation 1,000 ,513 ,541 ,708
Q20 Sig. (2-tailed) ,000 ,004 ,002 ,000
N 30 30 30 30
** **
Pearson Correlation ,154 -,067 -,038 ,665**
Q21 Sig. (2-tailed) ,415 ,724 ,840 ,000
N 30 30 30 30
** **
Q22 Sig. (2-tailed) ,045 ,441 ,366 ,000
N 30 30 30 30
** **
Pearson Correlation ,154 -,067 -,038 ,665**
Q23 Sig. (2-tailed) ,415 ,724 ,840 ,000
N 30 30 30 30
** **
Q24 Pearson Correlation ,173 -,047 -,012 ,694**
Sig. (2-tailed) ,360 ,805 ,949 ,000
N 30 30 30 30
** **
Q25 Sig. (2-tailed) ,010 ,257 ,207 ,000
N 30 30 30 30
** **
Q26 Sig. (2-tailed) ,027 ,897 ,690 ,000
N 30 30 30 30
*
Q27
Sig. (2-tailed) ,001 ,060 ,031 ,000
Correlations
Q16 Q17 Q18 Q19

**
Q27 N 30 30 30 30**
Q28 Sig. (2-tailed) ,045 ,327 ,027 ,077
N 30 30 30 30
Q29 Sig. (2-tailed) ,441 ,207 ,897 ,391
**
N 30 30 30 30**
Q30 Sig. (2-tailed) ,366 ,318 ,690 ,256
** **
N 30 30 30 30
Kepuasan Masyarakat Sig. (2-tailed) ,000 ,010 ,000 ,000
* *
N 30 30 30 30
Correlations
Q20 Q21 Q22 Q23

**
Q27 N 30 30 30 30**
Pearson Correlation 1,000 ,154 ,369 ,154
Q28 Sig. (2-tailed) ,000 ,415 ,045 ,415
N 30 30 30 30
Pearson Correlation ,513 -,067 ,146 -,067
Q29 Sig. (2-tailed) ,004 ,724 ,441 ,724
**
N 30 30 30 30**
Pearson Correlation ,541 -,038 ,171 -,038
Q30 Sig. (2-tailed) ,002 ,840 ,366 ,840
** **
N 30 30 30 30
* *
N 30 30 30 30
Correlations
Q24 Q25 Q26 Q27

**
Q27 N 30 30 30 30**
Q28 Sig. (2-tailed) ,360 ,010 ,027 ,001
N 30 30 30 30
Pearson Correlation -,047 -,214 ,025 ,347
Q29 Sig. (2-tailed) ,805 ,257 ,897 ,060
**
N 30 30 30 30**
Pearson Correlation -,012 -,237 ,076 ,395
Q30 Sig. (2-tailed) ,949 ,207 ,690 ,031
** **
N 30 30 30 30
* *
N 30 30 30 30
Correlations
Q28 Q29 Q30 Kepuasan

Masyarakat
**
Q27 N 30 30 30 30**
Pearson Correlation 1 ,513 ,541 ,708
Q28 Sig. (2-tailed) ,004 ,002 ,000
N 30 30 30 30
Pearson Correlation ,513 1 ,945 ,410
Q29 Sig. (2-tailed) ,004 ,000 ,025
**
N 30 30 30 30**
Pearson Correlation ,541 ,945 1 ,462
Q30 Sig. (2-tailed) ,002 ,000 ,010
** **
N 30 30 30 30
Pearson Correlation ,708 ,410 ,462 1
Kepuasan Masyarakat Sig. (2-tailed) ,000 ,025 ,010
*
N 30 30 30* 30

*. Correlation is significant at the 0.05 level (2-tailed).
RELIABILITY
/VARIABLES=Q1 Q2 Q3 Q4 Q5 Q6 Q7 Q8 Q9 Q10 Q11 Q12 Q13 Q14 Q15
/SCALE('ALL VARIABLES') ALL
/MODEL=ALPHA.
Reliability
Notes

Comments
Data
Active Dataset
Filter
Weight
Input
Split File
30
File
Matrix Input
Missing Value Handling Statistics are based on all
Cases Used cases with valid data for all
variables in the procedure.
RELIABILITY
/VARIABLES=Q1 Q2 Q3
Q4 Q5 Q6 Q7 Q8 Q9 Q10
Syntax Q11 Q12 Q13 Q14 Q15
/SCALE('ALL VARIABLES')
ALL
/MODEL=ALPHA.
Resources
Scale: ALL VARIABLES

Case Processing Summary
N %
Valid 30 100,0
a
Cases Excluded 0 ,0
Total 30 100,0
a. Listwise deletion based on all variables in the

procedure.
Reliability Statistics
Cronbach's N of Items
Alpha
,908 15
RELIABILITY
/VARIABLES=Q16 Q17 Q18 Q19 Q20 Q21 Q22 Q23 Q24 Q25 Q26 Q27 Q28 Q29 Q30
/SCALE('ALL VARIABLES') ALL
/MODEL=ALPHA.
Reliability
Notes

Comments
Data
Active Dataset
Filter
Weight
Input
Split File
30
File
Matrix Input
Missing Value Handling Statistics are based on all
Cases Used cases with valid data for all
variables in the procedure.
RELIABILITY
/VARIABLES=Q16 Q17
Q18 Q19 Q20 Q21 Q22 Q23
Q24 Q25 Q26 Q27 Q28 Q29
Syntax
Q30
/SCALE('ALL VARIABLES')
ALL
/MODEL=ALPHA.
Resources
Scale: ALL VARIABLES

Case Processing Summary
N %
Valid 30 100,0
a
Cases Excluded 0 ,0
Total 30 100,0
a. Listwise deletion based on all variables in the

procedure.
Reliability Statistics
Cronbach's N of Items
Alpha
,822 15
REGRESSION
/MISSING LISTWISE
/STATISTICS COEFF OUTS R ANOVA
/CRITERIA=PIN(.05) POUT(.10)
/NOORIGIN
/DEPENDENT Y
/METHOD=ENTER X.
Regression
Notes

Comments
Data
Active Dataset
Filter
Input Weight
Split File
30
File
Missing Value Handling Statistics are based on cases
Cases Used with no missing values for
any variable used.
REGRESSION
/MISSING LISTWISE
/STATISTICS COEFF
OUTS R ANOVA
Syntax /CRITERIA=PIN(.05)
POUT(.10)
/NOORIGIN
/DEPENDENT Y
/METHOD=ENTER X.

Resources Memory Required 2036 bytes
Additional Memory Required

0 bytes
for Residual Plots
Variables Entered/Removeda
Model Variables Variables Method

Entered Removed
Kualitas
1 . Enter
Pelayananb
a. Dependent Variable: Kepuasan Masyarakat

b. All requested variables entered.
Model Summary
Model R R Square Adjusted R Std. Error of the

Square Estimate
1 ,979a ,958 ,957 1,89368
a. Predictors: (Constant), Kualitas Pelayanan
ANOVAa
Model Sum of Squares df Mean Square F Sig.
Regression 2319,058 1 2319,058 646,696 ,000b
1 Residual 100,408 28 3,586
Total 2419,467 29

b. Predictors: (Constant), Kualitas Pelayanan
Coefficientsa
Model Unstandardized Coefficients Standardized t Sig.

Coefficients
B Std. Error Beta
(Constant) 8,410 1,121 7,501 ,000

1
Kualitas Pelayanan ,798 ,031 ,979 25,430 ,000

CORRELATIONS
/VARIABLES=X Y
/MISSING=PAIRWISE.
Correlations
Notes

Comments
Data
Active Dataset
Filter
Input Weight
Split File
30
File
Cases Used
that pair.
CORRELATIONS
/VARIABLES=X Y
Syntax
/MISSING=PAIRWISE.
Resources
Correlations
Kualitas Kepuasan
Pelayanan Masyarakat
Pearson Correlation 1 ,979**
Kualitas Pelayanan Sig. (2-tailed) ,000
N 30 30
Pearson Correlation ,979** 1
Kepuasan Masyarakat Sig. (2-tailed) ,000
N 30 30

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FREQUENCIES VARIABLES=Kelamin Usia Pendidikan Pekerjaan

Output Created 24-JUL-2017 01:47:08

Kelamin Usia Pendidikan Pekerjaan

Frequency Percent Valid Percent Cumulative

Pria 15 50,0 50,0 50,0

Valid Wanita 15 50,0 50,0 100,0

Total 30 100,0 100,0

Frequency Percent Valid Percent Cumulative

18 1 3,3 3,3 3,3

19 2 6,7 6,7 10,0

20 1 3,3 3,3 13,3

21 3 10,0 10,0 23,3

23 1 3,3 3,3 26,7

24 1 3,3 3,3 30,0

27 1 3,3 3,3 33,3

28 2 6,7 6,7 40,0

36 2 6,7 6,7 56,7

41 1 3,3 3,3 60,0

42 3 10,0 10,0 70,0

43 7 23,3 23,3 93,3

44 1 3,3 3,3 96,7

49 1 3,3 3,3 100,0

Total 30 100,0 100,0

Frequency Percent Valid Percent Cumulative

D3 1 3,3 3,3 3,3

S1 10 33,3 33,3 36,7

S2 1 3,3 3,3 40,0

SMP 3 10,0 10,0 100,0

Total 30 100,0 100,0

Frequency Percent Valid Percent Cumulative

Valid IRT 6 20,0 20,0 20,0

KULIAH 6 20,0 20,0 40,0

PNS 5 16,7 16,7 56,7

Total 30 100,0 100,0

FREQUENCIES VARIABLES=Q1 Q2 Q3 Q4 Q5 Q6 Q7 Q8 Q9 Q10 Q11 Q12 Q13 Q14 Q15

Output Created 24-JUL-2017 02:12:31

Q8 Q9 Q10 Q11 Q12 Q13 Q14

Q15 Q16 Q17 Q18 Q19 Q20 Q21

Q22 Q23 Q24 Q25 Q26 Q27 Q28

Frequency Percent Valid Percent Cumulative

1,00 10 33,3 33,3 33,3

2,00 8 26,7 26,7 60,0

Valid 3,00 6 20,0 20,0 80,0

4,00 6 20,0 20,0 100,0

Total 30 100,0 100,0

Frequency Percent Valid Percent Cumulative

1,00 8 26,7 26,7 26,7

2,00 7 23,3 23,3 50,0

Valid 3,00 11 36,7 36,7 86,7

4,00 4 13,3 13,3 100,0

Total 30 100,0 100,0

Frequency Percent Valid Percent Cumulative

1,00 8 26,7 26,7 26,7

2,00 5 16,7 16,7 43,3

Valid 3,00 13 43,3 43,3 86,7

4,00 4 13,3 13,3 100,0

Total 30 100,0 100,0

Frequency Percent Valid Percent Cumulative

1,00 10 33,3 33,3 33,3

2,00 8 26,7 26,7 60,0

Valid 3,00 5 16,7 16,7 76,7

4,00 7 23,3 23,3 100,0

Total 30 100,0 100,0