3SP1103 Communication Skills For Engineers [0 1 0 0]

Course Learning Outcome:

After completion of the course student will be able to understand:
basics of communication skill, Listening Skills and Business Communication
various aspects of Speaking Skills, Presentation skill, Group Discussion, Personal Interview
effective ways for Presentation, Summarizing technical material
writing research papers, Report and Business Proposal
assertive & Negotiation Skills, Business Etiquettes

Syllabus:
Communication Skills: Communication cycle, types and flows of Communication, barriers to
communication, Listening Skills: Types of listening, Barriers to effective listening, tips to improve listening
skills, Business Communication: Types of Letters and format, complaint letters and letters of regret and
adjustment, Agenda and minutes of meeting, types of memo and Resume and job application, Speaking
Skills: Presentations, Group Discussion, Personal Interview, Seminar Presentation, Summarizing technical
material, Writing research papers, Writing Business Proposal, Assertive & Negotiation Skills, Business
Etiquettes, Report Writing .

Self Study:
The self study contents will be declared at the commencement of semester. Around 10% of the questions will
be asked from self study contents.

Tutorial Work:
Tutorial work will be based on above syllabus with minimum 10 tutorials to be incorporated.

References:
1. Andrea J Rutherford, Basic Communication Skills for Technology, Pearson.
2. Shron J. Gerson, Technical Writing Process and Product, Pearson.
3. Lesiker and Petit, Business Communication, McGraw-Hill.
4. R. C. Sharma, Krishna Mohan, Business Correspondence and Report Writing, Tata McGraw-Hill.