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PERSONAL DETAILS
GENDER : Male
D.O.B : 30/03/1972
NATIONALITY : Iraqi
Objective:
Seeking a challenging position a people oriented organization with opportunities for personal
advancements based on professional skills and achievements
EDUCATION
1
PERSONAL STRENGTH
WORK EXPERIENCE
[3/2010 Present]
COMPANY : LABCO LLC (AUTHORISED PARTNER FOR SIGMA ALDRICH GREMANY), UAE
Dubai
Job Responsibilities
Plan and coordinate all Operational issues with relevant departments.
Coordinate and monitor all Imports (Shipping documents, Part and Customs Clearance.
Coordinate and follow-up all Sales Orders with Logistics Department for smooth deliveries.
Plan and monitor all Logistics matters.
Overseeing the recruitment of new employees, which included training and their induction.
Carrying out employee appraisals, managing performance and disciplining staffs. Verify employees
personal information, leave records, preparing employees gratuity & other end of service benefits.
Flow up with marketing team .
Employee Management. Supervise staff accommodation matters, transportation, monitoring
employees complaints, resolving disputes and issues.
Coordinate and follow-up all Administrative issues such as Licensing, Leasing, Tenancy Agreements, etc.
Oversee Centralized operation of the Company.
Coordinate and responsible for all the IT requirements of the Company.
Manage the operation, maintenance and documentation of the IT systems.
Ensure the proper implementation, managing and support of all systems that enables the proper operation and
delivery as per requirements.
Maintaining Full Backup of ERP on daily bases and maintaining data archives.
Dealing with municipality, telecom department, electricity & water authority, civil defence.
Coordinate with PRO for necessary labor approvals, proper timely submission and visa process from
Labor & Immigration departments.
Arranging employees medical insurance policy scheme and ensured timely renewal of policies and
updating required amendments.
Warehouse management for chemicals and medicals items
2
[8/2003 5/2010]
DUTIES:
Backup Administration
80 Servers; Media labeling & rotation; Offsite storage management; Tape Library
management, Software maintenance & updates; Backup Job configuration; Agent
configuration; Backup register updates; Application data Restore; Restore register updates;
Policy & procedure updates; Troubleshooting failures & Job exceptions; Backup Reports;
Backup integrity checks; Reports & Escalation
Server Administration
2500 users; 30 Support Engineers; Team Leader; Team Level2 \support; Team
Planning; Team Ticket assignment; Team logistics; Response to Incident & Service Request;
Site setup and support, LAN & WAN- Router/Switch configuration; LAN & WAN setup;
Troubleshooting; Reports; Reports & Escalation
Application Administration
WORK EXPERIENCE
[3/2002 7/2003]
3
DUTIES:
Network
Training
Computer Training;
Support
[3/2002 7/2002]
DUTIES:
Network
Support
WORK EXPERIENCE
[7/2001 3/2002]
DUTIES:
Sales
Hardware & Consumable Sales; Complete Computer Systems Sales; Wholesale & Retail; Sales
Management; Management Reports
Support
4
Computer Maintenance; Computer Assembly; Computer Upgrades;
Support; ISP support; Peer to Peer Networking
Training
[12/1997 6/2000]
DUTIES:
Support
Training
WORK EXPERIENCE
[1/1999 5/2000]
DUTIES:
Support
PERSONAL STRENGTH