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sproutsocial.com /insights/social-media-acronyms/
Network-Specific Acronyms
To start, its probably most helpful to review some of the common acronyms that are tied to specific social media
networks. Theyre generally intuitive, but you should be sure theyre locked in your brain.
1. FB: Facebook.
2. G+: Google+.
3. IG: Instagram.
4. LI: LinkedIn.
5. YT: YouTube.
There are also a few regularly used acronyms that describe features on those networks. If youre on Twitter in
particular, these are a must-know for improving your communications among team members and with your
online audience.
6. DM: A Direct Message is a one-on-one message sent on Twitter that is only visible to the two individuals
exchanging them.
7. MT: Sometimes when youre resharing a Tweet, youll alter the text. That makes it a Modified Tweet. That
may mean shortening it to fit within the character limit or removing the posters handle if they have a private
account.
8. PM: Private message is the more general term for any one-on-one communication thats not visible to the
public. It includes DMs.
9. RT: A Retweet is when you publish somebody elses Tweet, in its entirety, to your own feed.
For Business
Business experts have always had a unique set of terminology. Many of the general terms that would come up in
marketing meetings are equally useful in a social media context.
10. B2B: This business to business label refers to companies that are selling to other companies.
11. B2C: On the other hand, business to consumer designates a company that is selling to individuals.
12. CMGR: This is the abbreviation for community manager.
13. CMS: A content management system is the tool you use for editing, scheduling and publishing any written
material for the web.
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14. CPC: The cost per click is the dollar amount an advertiser pays for every person who clicks on an ad.
15. CPM: Cost per thousand measures an ads impressions rather than its clicks (as in CPC).
16. CR: The conversion rate is a simple equation: the number of people who take an action divided by the
number who could have.
17. CTA: A call to action is a statement that asks the reader to do something. This is usually a specific action
related to building the companys social presence or to getting involved in a marketing push.
18. CTR: The clickthrough rate is a particular type of conversion rate where the action in question is clicking on
a link.
19. KPI: A key performance indicator is a metric your team or business uses to measure success in achieving
goals. For social media, this could be a measurement of engagement, conversions, shares or clicks, depending
on your purpose in being on those networks.
20. PPC: Pay per click is a metric for advertising costs thats the same as CPC.
21. PV: This stands for page views.
22. ROI: Return on investment measures the money you make in relation to the money you spent to make it.
Its a way of assessing the success of certain promotional or advertising efforts.
23. UGC: The term user generated content encompasses any written or visual material that the individuals
using a platform create, from comments or blog posts, to photos or video clips.
24. API: An application programming interface is a set of rules for how pieces of software interact. Your social
media management tools use the APIs of Facebook, Twitter and the other networks to post and schedule.
25. ESP: Your email service provider is the software used for sending emails. This can be an outside service
used for email blasts to your audience or for powering your internal team communications.
26. HTML: You see these letters all the time, and they stand for hyper text markup language. Its the coding
language used to build all webpages.
27. ISP: Just as the ESP is the business supplying your email needs, your Internet service provider is the
company powering your Internet service.
28. RSS: A really simple syndication is a feed of all posted content from a source, usually a blog.
29. SaaS: This is an abbreviation for software as a service, which is a subset of companies that are in the
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business of providing software programs.
30. SEM: Search engine marketing is how businesses leverage search engines for marketing purposes.
31. SEO: Search engine optimization is a form of SEM. It refers to the choices you make in your written
content that are designed to make sure that your creations appear high in the rankings of the correct search
terms.
32. TOS: Terms of service. Just about any online service, including social networks, has a Terms of Service that
you must agree to in order to use it. Marketers will want to keep an eye out for any limitations on business activity
and details about ownership, both of your content and your data.
33. UI: The user interface is the display that a person uses to control a tool.
34. UX: The user experience is a persons response and reaction to taking actions within a tool.
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