Rachel Nicole L.

Rodriguez RCBC Olongapo

BSBA FM 4-B

REFLECTION PAPER

On-the-job training or internship, is one of the earliest forms of training in your chosen
carrier. As I finish my 300hrs of internship made me more knowledgeable and more equipped in
the near future. There are a lot of struggle, and moments that Ive experienced when I went
through RCBC, Rizal Commercial Banking Corporation. It was started way back two months
ago, when Angelica and I were so stressed and down because we dont know where could we
apply our internship. Weve went to more companies and establishment and they just reject as
due to some they are not accepting, and some of them already has their trainees. Its fine for me
whenever I cant find because my Auntie gave me an option to apply where she worked.
Angelica asked me if I have a free time and will haunt for our prospect company and as we
started dropping by to RCBC, and luckily Maam Eliza welcomed us. She said that they were
first two students who already applied, they were just waiting for the endorsement letter and she
decided us to give us a slot. She said may whom of us be the one first to complete the
requirements. And luckily, we were the one who first comply and then a went through
interviews. We were required to wear formal attire for our interview, and there is also a phone
call interview. And thankful to God we passed the interviews, and I was confused because I also
passed my endorsement letter to Gigamare. So, I decided to wait for my aunties news whenever
I passed to Gigamare because they have an allowance. And I waited for days, I guess my auntie
cant say to me that I cant apply there because were related and its not allowed in their
workplace working with relatives. So, I decided to let go of Gigamare and started working on
RCBC. I started my first day as I went there around 8:30 in the morning. We were scolded by
Maam Regine because we did not remind when Im going to start to RCBC and we are also
confused of the time what are we going to, the HR did not inform us. So Maam Reg said that
were going off by 9:00 am. And after that day we followed her order.

Staying in RCBC is Fun and more experience to gain. Ive learned many things and I will
valued it. First I was happy because I met our immediate supervisor Maam Regina David, but
eventually she was transferred to Subic branch because her trade co-soo was pregnant and she
was stressed on the main branch. In a bit while Maam Reg was so nice, she was funny to be
with. She always jokes around and make us laugh. Maam Mary or Maam Em used to be in
replace of Maam Reg. Maam Em used to be nice, she always correct us, and approachable
whenever were not easlity to understand, she was also nice. And I admire her for being a
fashionista, she used to dress well and slay even shes pregnant. I always remember whenever I
think of Maam em used to order online and cute stuffs. Almost every day she has a delivery. I
also met our messenger/chef/kuya or our boss Uriel Castrence used to teach us when it comes to
filling. Kuya Yuri used to give us orders coming from his bosses. He used to guide us, he was
like a brother for us. I also met their tellers, Maam Shyle and Sir Rogel. Maam Shyle used to be
a graduate from Columban, she finished RCBC and used to passed last year. She used to be nice
and always teach us. I remember when our last days on the branch she give us a makeover with
Maam Em and Maam Rona. We were like Barbie dolls that time and Im happy that they
appreciate us and treat us well. While Sir Rogel used to be a Graduate from Gordon College, he
was also a Fm graduate. He used to know some of our instructor right now like Maam Dimen.
Maam De Gracia, Sir Idos, Sir Jelo, Sir Hernandez, and many to mention. They used to be the
tellers in Olongapo branch. I remember I always hear from them they are always saying Maam
pa-over right. Actually till now I dont get what does it means, I think it means they are going to
verify from higher position like Maam Reg, Maam M or Maam Liz. I also meet Maam Weng
the Branch Manager, I admire her for her feminine attitude. She looks pretty and Smart. Her job
is to find investors, and prospect client in the branch and also she was the one to approved of
proposed client coming from Maam Chi. I also Meet Maam Unimer, also know Maam Chi.
She was a Bancassurance from Sunlife. She used to work for Sunlife but she stay on RCBC is to
find also clients and prospect investors, her boss is Maam Weng. I also meet Maam Princess,
she was like a Goddess for me Like Athena, shes pretty and nice. She used to talk to clients
politely unlike Maam Jas, she was a bit a bossy type and envy to food. Maam Jas and Maam
Princess worked for new Accounts. For the first months were there we with Maam Princess and
after a month Maam Jas was assigned. Their was a rotation thats why they did exchanged to
places. And lastly I met Maam Liz, at first she was the one who welcomed us from RCBC, she
was the one who interviewed. She use to get stress and pissed when she has many things to do. I
dont usually joke and talk to her because I dont want to implicate myself in her bad mood.
 Of course, as I met them I will observe the scenario in the bank. I notice their attitude
towards to each other. I will not mention their names but I will say about the bad things I saw on
RCBC. Some of them were not responsible on Handling files, they did not work efficiently. They
did not take care of the Files, they left in on different places. I remember when some checks are
lost, and whole files from the stockroom and vault we checked. Luckily, we found it from new
accounts. I also notice attitude towards each other when it comes to food, some of them were not
sharing ang blaming whenever they did not share to the food. Kuya Yuri used to collect money
and used to cook for lunch or snacks. Some of them are not sharing but when they eat like a
theyve got a share. I dont know, but it seems some of them are faking for each other. Like I
Learned that even your workmates can judge, thats why I used to be alone and quiet. I just want
to observe rather than to be feeling close to them. I also observe some of them are not being
professionally fit, I dont know. Actually, I was disappointed also to them, to RCBC. As per
advised of Sir Bagaso, we were allowed to work overtime. I was happy because I can finish my
time early so I can have my one week vacation. So I aware them that we were allowed to work
overtime, I also works for straight a week having OT and also working on weekends. I was
happy I finished my time on exactly July 31,2017. And then by August 2, 2017 Kuya Yuri asked
us to bring our DTRs so we could get our Certificates. As I compute my time, it was fixed 304
hrs. But the sad news when Maam Liz asked us to transfer our DTRS to another DTRS, they
did not allow me to count my OT on my DTR, because the HR will ask why I work late and I
will make a request for the approval of my OT, for short its a long process. So Maam Liz asked
me, what do I want to do. I said what if I could fill on my early out coming from the OT, she did
not agree. I ask her again if what if I can make a request for my OT, she said what will put on my
justification. I said what if I could write the Cash In Vault Id checked. She said to me it was not
allowed. Then I asked her politely what can I put that is allowable and justifiable so that my OT
could be approved. She said to me that dont give me a problem because I have many problems. I
was shocked from what she said. Then she left us for a while because shes going to count money
before shes going to load. I asked Angelica what if I could go to school and ask Sir Bagaso for
help. She said that my only way is to fill my 15hrs, she said that dont make a war between them.
I felt like Ive fallen from the skies full of sadness. I want to cry and then I did. Kuya Yuri went
to us and talk. He said that I need to fill besides its just 2 days and then I just agree. I have no
choice. For me its being unprofessionally like that for not informing me that these things will
happen. I felt ached for what happened. Maam Jas said that it is not justifiable to have my OT
because I was catching my time, but for me if you already knew, why did not anyone notice and
informed me. I mean many nights I go home late and that piece of shit cant grant. Thats not
being fair for me, I mean Im just an OJT why did they treat me like that, thats not right. I would
understand If they said sorry it early that these things will happen, I was down disappointed from
what happened. And then Maam Liz asked me again, I said I will just pass my DTR with
complete hours but still im going to render the remaining 15 hrs. that I lose. She said Its your
choice. I felt bad because as I expect leaders should give option and advices, yet as I heard she
is like blaming me for what happened yet as far as I know they did not aware me this will
happen. Like okay, I know this may be a lesson to me to fight for what Ive worked and done to
them. And I wish she has conscience for what happen.

Because of those I learned many things when it comes to dealing with co-employees, and
observing the area. And I still I will thank them for the food that they fed. They always have a
bunch of food, maybe its their stress reliever. I mean I can really say its very a hard job the you
always use your mind and concentration even me I think I will be hungry every time Im using
my mind. I remember when Kuya yuri make Nilasing na Hipon, it was really good and Im
happy that from the 20 yrs of my existence, I tasted it from RCBC. I will also thank the people
who used to be my friends also, Maam Shyle used to invite us to go to SM like window
shopping, and she also invited us in her birthday and we gave her a pair of shoes used to look
like what I wear. Any so many thing to thank for but Im too tired to type and share and I guess I
exceed our 2000 words of reflection paper, I guess I will just treasure the remaining and
unrevealed moments Ive stay. Thank you RCBC Family, even though you disappoint me I learn
a lot of things from this company. I thank for having you as a part of my journey on my OJT,
now I have knowledge and more equipped as I work in the near future.