5977 Series MSD and MassHunter GC/MS Acquisition

eFamiliarization Checklist - New User

Thank you for purchasing an Agilent GC/MS system solution. This checklist is used to provide a guide on
what aspects of your instrument and software that will be covered when Familiarization service has
been included in your order. This checklist will be completed at the end of the service and provided to
you as a record of the familiarization.

Customer Information
Familiarization is intended to give operators a basic overview of the operation and maintenance of
new instruments and software systems and is not designed to substitute for a full operator-training
course.
Further training, advice and consultation can be found at www.agilent.com/chem/education.
The manuals/media delivered with the system will be used as a guide during familiarization. Please
make sure they are available.
Please confirm that checklist tasks are covered during familiarization.
Specifically Not Included in the Familiarization service (unless explicitly ordered):
Training on basic PC operation, peripherals and/or operating systems.
Training to groups larger than four people.
Customized method/application development and/or testing of customer samples.
Macro programming, customized reports, databases etc. unless explicitly stated.
Fundamentals/theory of instrument techniques unless explicitly stated.

Service Engineers Responsibilities

Install all user manuals and tools relevant to the system before starting Familiarization:
Agilent GC and GC/MS User Manuals & Tools (DVD)
Agilent GC/MS Software Information and Manuals (USB)
Provide a printed copy of checklist to the customer to look at during familiarization.
Discuss the familiarization topics and agree upon the focus areas based on the customer's level of
experience with GC/MS:
1. New User: Individuals who are new to Agilent GC/MS systems.
2. Update User: Individuals who have used previous generations of Agilent GC/MS systems.
Only complete sections or pages that relate to the customer's level of experience and system that has
been installed.
Complete empty fields with the relevant information.
Complete the relevant checkboxes in the checklist using a X or tick mark in the checkbox.
Check the "Not Applicable" check boxes or specify "N/A" (where appropriate) to indicate optional
services or product functionality not included.
Order of tasks being delivered is not as critical as covering of all applicable tasks.
Complete the "Service Review" and "Service Completion" sections together with the customer.

Additional Instruction Notes

Familiarization is broken out into two separate checklists based on the user's experience level. Use
only the checklist that matches the customer's level of experience with GC/MS. If time is available

Issued: 31-October-2014, Revision: 01 Copyright1 2014 Agilent Technologies

G3870-90303 Page 1 of 5
 5977 Series MSD and MassHunter GC/MS Acquisition
eFamiliarization Checklist - New User

after relevant checkboxes have been completed from one checklist, additional checkboxes from the
other two checklists can be included.
The 5977 Series MSD refers to:
G7037A 5977 Inert EI Diffusion Pump MSD
G7038A 5977 Inert EI Turbo Pump MSD
G7039A 5977 Extractor EI Turbo Pump MSD
G7040A 5977 EI/CI Turbo Pump MSD

Issued: 31-October-2014, Revision: 01 Copyright2 2014 Agilent Technologies

G3870-90303 Page 2 of 5
 5977 Series MSD and MassHunter GC/MS Acquisition
eFamiliarization Checklist - New User

New User Familiarization

New User: Individuals who are new to Agilent GC/MS systems.

Instrument Start-up and Overview

Give brief overview of the GC/MS system (7890B GC and 5977 Series MSD). If an ALS is installed,
give a brief overview of the Injector, Tray, and Controller.
Identify associated hardware and LAN interface connections, including power, gases, pumps, PC
keyboard, mouse, monitor, and printer.
Show how to turn on and pump down the MSD.
Give overview of MSD local control panel (LCP) Status and Menu modes.

Software Start-up and Overview

Show the file directories for MassHunter GC/MS Data Acquisition software for storing data, method,
and sequence files.
Show where to access user manuals, Online Help, demonstration videos, release notes, and software
status bulletins.
Show how to configure the GC/MS instrument for data acquisition.
Demonstrate how to start MassHunter GC/MS Data Acquisition software.
Give overview of the Instrument Control user interface.

Tune MSD in EI Mode

Explain importance of tuning
Tune the MSD using Autotune (Atune.U) in EI mode.
Evaluate the tune report.
Run the Tune Evaluation.
Show how to track MSD tune history with Tune Plot.
Show where to access Factory Tune Report specific for the customer's MSD.

Create/Edit Method
Edit the acquisition parameters from the default GC/MS method.
Save the changes as a new method.

Run Method
Show how to run a method to acquire GC/MS data for a sample.
Show how to monitor run status and messages.
Show how to toggle the scale in the chromatogram and spectrum.

Issued: 31-October-2014, Revision: 01 Copyright3 2014 Agilent Technologies

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 5977 Series MSD and MassHunter GC/MS Acquisition
eFamiliarization Checklist - New User

Create/Edit Sequence
Explain difference between method and sequence.
Edit the sequence parameters from the default sequence.
Save changes as a new sequence.

Run Sequence
Show how to run a sequence.
Show how to view the Sequence Table during a sequence run.
Show how to pause and restart a paused sequence.

Switch from EI to CI Mode

Section Not Applicable. CI source is not ordered.
Vent the MSD.
Remove EI ion source.
Install CI interface tip seal.
Install CI ion source.
Show the location of CI flow control module, CI calibration valve assembly, and reagent gas line.
Pump down the MSD.
Bake out the MSD.
Load and run PCI Autotune (PCICH4.U).
Discuss about NCI Autotune (NCICH4.U).

Maintenance and Diagnostics

Show where to access the Troubleshooting and Maintenance Manual.
Discuss when to perform maintenance on the MSD and vacuum system.
Describe how to set Early Maintenance Feedback (EMF) counters.
Show how to find replacement parts using Parts Finder.

Service Review
Complete the Service Engineer Comments section below, if applicable.
Explain how to log a software service call, support services available.
Perform a review of Agilent's web site and web links listed below (if internet is available).
Explain Agilent's software warranty policy.
Explain software licensing or authorization codes and registration applicable to the software.
Advise customer of additional software training options available.

Issued: 31-October-2014, Revision: 01 Copyright4 2014 Agilent Technologies

G3870-90303 Page 4 of 5
 5977 Series MSD and MassHunter GC/MS Acquisition
eFamiliarization Checklist - New User

Service Engineer Comments (optional)

If there are any specific points you wish to note as part of performing the installation or other items of
interest for the customer, please write in this box.

Other Important Customer Web Links

How to get information on your product: Literature Library - http://www.agilent.com/chem/library
Need to know more? - www.agilent.com/chem/education
Need technical support, FAQs? - www.agilent.com/chem/techsupp
Need supplies? - www.agilent.com/chem/supplies
MassHunter Data Acquisition Software Status bulletins, patches, drivers, software utilities -
http://www.chem.agilent.com/en-US/Technical-Support/Software-Informatics/MassHunter-Data-
Acquisition-Software/Pages/default.aspx
MassHunter Software Licensing and Authorization Code - https://agilent.subscribenet.com

Service Completion

Service request number __________________ Date service completed ________________________

Agilent signature __________________ Customer signature ________________________

Number of pages in this document __________

Issued: 31-October-2014, Revision: 01 Copyright5 2014 Agilent Technologies

G3870-90303 Page 5 of 5
 5977 Series MSD and MassHunter GC/MS Acquisition
eFamiliarization Checklist - Update User

Thank you for purchasing an Agilent GC/MS system solution. This checklist is used to provide a guide on
what aspects of your instrument and software that will be covered when Familiarization service has
been included in your order. This checklist will be completed at the end of the service and provided to
you as a record of the familiarization.

Customer Information
Familiarization is intended to give operators a basic overview of the operation and maintenance of
new instruments and software systems and is not designed to substitute for a full operator-training
course.
Further training, advice and consultation can be found at www.agilent.com/chem/education.
The manuals/media delivered with the system will be used as a guide during familiarization. Please
make sure they are available.
Please confirm that checklist tasks are covered during familiarization.
Specifically Not Included in the Familiarization service (unless explicitly ordered):
Training on basic PC operation, peripherals and/or operating systems.
Training to groups larger than four people.
Customized method/application development and/or testing of customer samples.
Macro programming, customized reports, databases etc. unless explicitly stated.
Fundamentals/theory of instrument techniques unless explicitly stated.

Service Engineers Responsibilities

Install all user manuals and tools relevant to the system before starting Familiarization:
Agilent GC and GC/MS User Manuals & Tools (DVD)
Agilent GC/MS Software Information and Manuals (USB)
Provide a printed copy of checklist to the customer to look at during familiarization.
Discuss the familiarization topics and agree upon the focus areas based on the customer's level of
experience with GC/MS:
1. New User: Individuals who are new to Agilent GC/MS systems.
2. Update User: Individuals who have used previous generations of Agilent GC/MS systems.
Only complete sections or pages that relate to the customer's level of experience and system that has
been installed.
Complete empty fields with the relevant information.
Complete the relevant checkboxes in the checklist using a X or tick mark in the checkbox.
Check the "Not Applicable" check boxes or specify "N/A" (where appropriate) to indicate optional
services or product functionality not included.
Order of tasks being delivered is not as critical as covering of all applicable tasks.
Complete the "Service Review" and "Service Completion" sections together with the customer.

Additional Instruction Notes

Familiarization is broken out into two separate checklists based on the user's experience level. Use
only the checklist that matches the customer's level of experience with GC/MS. If time is available

Issued: 31-October-2014, Revision: 01 Copyright1 2014 Agilent Technologies

G3870-90303 Page 1 of 5
 5977 Series MSD and MassHunter GC/MS Acquisition
eFamiliarization Checklist - Update User

after relevant checkboxes have been completed from one checklist, additional checkboxes from the
other two checklists can be included.
The 5977 Series MSD refers to:
G7037A 5977 Inert EI Diffusion Pump MSD
G7038A 5977 Inert EI Turbo Pump MSD
G7039A 5977 Extractor EI Turbo Pump MSD
G7040A 5977 EI/CI Turbo Pump MSD

Issued: 31-October-2014, Revision: 01 Copyright2 2014 Agilent Technologies

G3870-90303 Page 2 of 5
 5977 Series MSD and MassHunter GC/MS Acquisition
eFamiliarization Checklist - Update User

New User Familiarization

Update User: Individuals who have used previous generations of Agilent GC/MS systems..

Software Start-up and Overview

Show the file directories for MassHunter GC/MS Data Acquisition software for storing data, method,
and sequence files.
Show where to access user manuals, Online Help, demonstration videos, release notes, and software
status bulletins.

Tune MSD in EI Mode

Explain the different types of tune.
Tune the MSD using Autotune (Atune.U) in EI mode.
Evaluate the tune report.
Run the Tune Evaluation.
Show how to track MSD tune history with Tune Plot.
Show where to access Factory Tune Report specific for the customer's MSD.

Create/Edit Method
Create a method for SIM acquisition.
Explain the benefits of using Gain Factor EMV versus Relative and Absolute EMV.

Run Method
Show how to run a method to acquire GC/MS data for a sample.
Show how to monitor run status and messages.
Show how to toggle the scale in the chromatogram and spectrum.

Create/Edit Sequence
Show how to add/remove columns and rows in the Sequence Table.
Show how to enter vial barcodes in the Expected Barcode column in the Sequence Table.
Use keywords, keyword strings, and sample types in the Sequence Table.

Run Sequence
Specify a vial position to start a sequence.
Examine the sequence log.

Issued: 31-October-2014, Revision: 01 Copyright3 2014 Agilent Technologies

G3870-90303 Page 3 of 5
 5977 Series MSD and MassHunter GC/MS Acquisition
eFamiliarization Checklist - Update User

Switch from EI to CI Mode

Section Not Applicable. CI source is not ordered.
Vent the MSD.
Remove EI ion source.
Install CI interface tip seal.
Install CI ion source.
Show the location of CI flow control module, CI calibration valve assembly, and reagent gas line.
Pump down the MSD.
Bake out the MSD.
Load and run PCI Autotune (PCICH4.U).
Discuss about NCI Autotune (NCICH4.U).

Maintenance and Diagnostics

Show where to access the Troubleshooting and Maintenance Manual.
Discuss when to perform maintenance on the MSD and vacuum system.
Describe how to set Early Maintenance Feedback (EMF) counters.
Show how to find replacement parts using Parts Finder.

Service Review
Complete the Service Engineer Comments section below, if applicable.
Explain how to log a software call, support services available.
Perform a review of Agilent's web site and web links listed below (if internet is available).
Explain Agilent's software warranty policy.
Explain software licensing or authorization codes and registration applicable to the software.
Advise customer of additional software training options available.

Service Engineer Comments (optional)

If there are any specific points you wish to note as part of performing the installation or other items of
interest for the customer, please write in this box.

Issued: 31-October-2014, Revision: 01 Copyright4 2014 Agilent Technologies

G3870-90303 Page 4 of 5
 5977 Series MSD and MassHunter GC/MS Acquisition
eFamiliarization Checklist - Update User

Other Important Customer Web Links

How to get information on your product: Literature Library - www.agilent.com/chem/library
Need to know more? - www.agilent.com/chem/education
Need technical support, FAQs? - www.agilent.com/chem/techsupp
Need supplies? - www.agilent.com/chem/supplies
MassHunter Data Acquisition Software Status bulletins, patches, drivers, software utilities -
http://www.chem.agilent.com/en-US/Technical-Support/Software-Informatics/MassHunter-Data-
Acquisition-Software/Pages/default.aspx
MassHunter Software Licensing and Authorization Code - https://agilent.subscribenet.com

Service Completion

Service request number __________________ Date service completed ________________________

Agilent signature __________________ Customer signature ________________________

Number of pages in this document __________

Issued: 31-October-2014, Revision: 01 Copyright5 2014 Agilent Technologies

G3870-90303 Page 5 of 5