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MicroX HD/SD
Channel Box SA
HARDWARE REFERENCE
GUIDE
August 2007
Chyron Corporation
5 Hub Drive
Melville, NY 11747
631-845-2000
sales@chyron.com
www.chyron.com
Related Publications
NOTICE
IMPORTANT
CHAPTER 2 SAFETY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Safety Information and the Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
General Safety Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Additional Safety Measures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
The equipment you received may or may not look exactly like
the equipment shown in this manual.
In this manual, the LEX2, Channel Box SA, and MicroX HD/SD
Systems may be referred to individually as the System or the
Unit.
SAFETY
Important safety instructions are provided in this manual. See CHAPTER 2 SAFETY on
page 6.
WARNING
CUSTOMER SUPPORT
For customer support, call 1-888-4-CHYRON (1-888-424-9766).
Visit the Chyron Website at www.chyron.com, for immediate access to our forums and
knowledge base, and an array of documentation downloads and other information to assist you.
4
NOTES:
5
CHAPTER 2 SAFETY
7. Do not block any ventilation openings. Install in accordance with the manufacturers
instructions.
8. Do not install near any heat sources such as radiators, heat registers, stoves, or other
apparatus (including amplifiers) that produce heat.
9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug
has two blades with one wider than the other. A grounding type plug has two blades and a
third grounding prong. The wide blade or the third prong is provided for your safety. If the
provided plug does not fit into your outlet, consult an electrician for replacement of the obso-
lete outlet.
10. Protect the power cord from being walked on or pinched particularly at plugs, conve-
nience receptacles, and the point where they exit from the apparatus.
12. Unplug this apparatus during storms or when unused for long periods of time.
13. Refer all servicing to qualified service personnel. Servicing is required when the appara-
tus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has
been spilled or objects have fallen into the apparatus, the apparatus has been exposed to
rain or moisture, does not operate normally, or has been dropped.
The specific nature of the warning or caution is provided, and a symbol is used, where applicable,
to alert the user to the warning or caution being given.
6
GENERAL SAFETY CONSIDERATIONS
If any of the following conditions exist, or are even suspected, do not use the Unit until safe
operation can be verified by trained service personnel:
Visible damage
Ensure that the following safety measures and instructions are followed:
The CMOS lithium battery used in this device may present a fire and
chemical burn hazard if mistreated. Do not recharge, dissemble, heat
above 100 C (212 F) or incinerate.
7
CHAPTER 3 SYSTEM DESCRIPTION
INTRODUCTION
The Unit is shown in Figure 1.
Important
The System configuration is subject to change without
notice. Your System may be different from the
configuration described below.
8
ATX form factor Asus P5WDG2-WS motherboard
GPI/O board
18x DVDRW/RAM
MicroX HD/SD
Upgrade with premium Lyric software options
Channel Box SA
Clip playerprovides one video/key clip in HD and four in SD
Bypass panel
9
COMPUTER SECURITY
INTRODUCTION
Your System incorporates Windows PC technology, but is not intended to function as a personal
computer.
Important
To maximize the stability of the System for use in mission-
critical situations, no unnecessary software should be
installed. Refer to http://www.chyron.com/support/docs/
wpapers/security_policy.htm, for further information on
system security.
The Unit, like any Windows-based system, is vulnerable to viruses, worms and other destructive
software. The following measures are recommended to protect the integrity of your System.
FIREWALLS
Chyron strongly encourages the use of an external firewall in production/broadcast environments,
where Windows-based systems are connected to a computer network. Due to the adverse
performance impact of personal firewalls, these products are not recommended for use in live or
real-time television production.
WINDOWS UPDATES
Not all Microsoft Windows updates are recommended by Chyron for installation in your System.
Before installing Windows service packs or patches, check the Chyron website at http://
www.chyron.com/support/ for the latest update of our Statement Regarding Chyron Systems
and Computer Security. Many of the updates offered by Microsoft are recommended for use with
your System. However, your machine should NOT be configured for automatic download and
installation. All such modifications to your operating system should be performed during scheduled
down times and manually overseen. If you are in doubt about installing any software update,
contact Chyron Customer Service.
ANTI-VIRUS SOFTWARE
Chyron provides a 90 day evaluation copy of Norton AntiVirus pre-installed on your System. You
will be prompted to purchase this software during the 90 day evaluation period.
10
HARDWARE DESCRIPTION
FRONT PANEL
The front panels controls, indicators, and removable-media drives are shown in Figure 2 and are
described in Table 1.
1
5
2 6
3
7
CONTROL
4 DOOR
Item Description
1 PWR LED Indicates that power is on. Routine power-down should be performed through
Windows.
2 HDD LED Lights to indicate that the System hard drive is active
3 Front panel Front panel Universal Serial Bus 2.0 port (4-pin female)
USB port
4 RESET switch Press this spring-loaded rocker switch to give the System a hard re-boot. This
switch should only be used in case of System lock-up.
7 Power switch Spring-loaded momentary switch. Applies power to the Unit when pressed. This
switch will turn the Unit off if it is held for 4-5 seconds.
11
FRONT PANEL USB PORT
A USB 2.0 port is provided on the front panel of the unit. This port is connected to USB connector
USB56 (Figure 3) located on the motherboard. Refer to the motherboard documentation supplied
with this unit for additional information.
MOTHERBOARD
USB CABLE
CONNECTS TO FRONT
PANEL USB PORT
USB56
12
BACK PANEL
The back panel of the Unit is shown in Figure 4.
1
0
0
1
0
1
0
1
1 2 3 4 5 6
eFX BOARD
The System comes equipped with either one or two identical eFX boards. Figure 5 identifies the
boards connectors.
VGA
PREVIEW
CONNECTOR
VIDEO
IO
CONNECTOR
13
SERIAL PORT
A serial port is provided on the rear panel of the unit.
This port is connected (via a custom cable) to serial port connector COM1 (Figure 6) located on
the motherboard. Refer to the motherboard documentation supplied with this unit for additional
information.
MOTHERBOARD
CUSTOM CABLE
CONNECTS TO
REAR PANEL
SERIAL PORT
COM1
14
PC I/O CONNECTORS
Refer to the motherboard documentation supplied with the Unit.
POWER SUPPLY
The Unit is equipped with a double-redundant module switching power supply (Figure 7). The
power supply consists of two identical 300 Watt modules, each with its own fans, AC line cord
connector (power cords are supplied), and power switch. Figure 7 shows one of the modules
partially removed from the power supply.
POWER
SWITCH
LED
POWER SUPPLY
MODULE
AC LINE CORD
CONNECTOR
15
CHASSIS-MOUNTED COMPONENTS
SYSTEM DRIVE
The system drive is a SATA drive and is located within the drive housing. The system drive and its
connection to the motherboard is shown in Figure 8. The system drive is typically connected to the
SATA1 connector on the motherboard.
SYSTEM DRIVE
DRIVE HOUSING
SATA CABLE
SATA1
MOTHERBOARD
16
DVD and FLOPPY DRIVE CONNECTIONS
The 80-wire data cable for the DVD drive is connected to the PCI IDE header on the motherboard.
The floppy drive cable attaches to the floppy header on the motherboard.
ADDITIONAL DRIVES
Two additional SATA drives may be added to the system. These drives are mounted within the
drive housing as depicted in Figure 9 and are typically connected to the motherboard SATA2 and
SATA3 connectors, respectively.
DRIVE HOUSING
SYSTEM DRIVE
(SATA1)
ADDITIONAL DRIVE
DVD
FLOPPY DRIVE
ADDITIONAL DRIVE
System power provides two standard SATA power connectors. Many SATA drives provide a
standard 4-pin MOLEX connector as an alternative power connector in addition to the SATA
power connector. If none of the three SATA drives have a 4-pin MOLEX connector, a power
adapter cable will be installed for the third SATA drive.
Channel Box SA is delivered with additional hard drives installed. The system drive (SATA1) cable
should be connected to the SATA1 header on the motherboard. Additional SATA drives should be
connected to the remaining SATA 2 and SATA 3 headers.
17
HARDWARE KEY
A hardware key (also referred to as a USB dongle or security device) with the proper enable codes
is installed inside the unit chassis and is connected to USB connector USB56 via a USB cable.
Figure 10 shows the hardware key installed in the system and the location of the USB connector
on the motherboard.
The hardware key installed in your system may not look exactly like the
one shown in Figure 10.
MOTHERBOARD
HARDWARE KEY
USB56
USB CABLE
18
SOFTWARE APPLICATIONS
LYRIC
Lyric is a character generator/graphics application software product that runs on the LEX2/MicroX
HD/SD and Channel Box SA platforms for production and playout applications.
CAL
The LEX2 and MicroX HD/SD platforms also support CAL (Chyron Abstraction Layer) applications
created with CAL SDK software. The standard Channel Box SA unit does not support CAL
applications. Contact Chyron Customer Service to determine if this feature can be added.
19
PCI SLOT ASSIGNMENTS
The order in which boards are installed determines the identity of the board as seen by the Lyric
(or CAL) software. Figure 11 depicts the location of the PCI slots on the P5WDG2-WS
motherboard and describes the function of each PCI slot.
CPU
20
NOTES:
21
CHAPTER 4 TROUBLESHOOTING
INTRODUCTION
This chapter provides maintenance and troubleshooting instructions to enable maintenance
personnel to troubleshoot, service, repair, and upgrade the System. If the problem cannot be
corrected in the field by maintenance personnel, contact Chyron customer service.
SYSTEM TROUBLESHOOTING
Table 2 provides a troubleshooting chart for the Unit that is based on a Symptom, Probable
Cause, and Corrective Action concept. The Symptom column lists expected failure modes that
could occur during operation. The Probable Cause column lists one or more possible causes for
the symptom. The instructions in the Corrective Action column are limited to removal/
replacement of faulty peripherals (e.g., disk drive), removal/replacement of boards, software
problems, and adjustments, if any.
If the problem cannot be corrected in the field by maintenance personnel, contact Chyron
customer service.
Important
If corrective action requires the removal/replacement or
inspection of components within the chassis, refer to
CHAPTER 2 SAFETY on page 6 and follow all applicable
safety instructions provided there when performing any
troubleshooting procedures within the chassis.
WARNING
CAUTION
22
Table 2: Troubleshooting
System powers-up, but 1. Monitor is not properly 1. Ensure that the monitor is plugged in
System monitor connected and turned on. Video cable must be
displays no video. connected to connector on the graphics
card, not the CPU board. Refer to the
Quick Start Guide (2A02273, Rev B) for
proper connections.
2. Graphics card is not properly 2. Ensure that the graphics card is fully
installed seated in the slot and any auxiliary
power cables are connected.
23
Table 2: Troubleshooting
CD-RW drive is 1. Cables are disconnected 1. Check that 4-pin power cable is
inoperative connected. Check that data cable is
connected to both the drive and the
CPU board connector.
24
Table 2: Troubleshooting
No video output from 1. Cable miswired 1. Verify that all external cable
frame buffer connections are correct.
25
CHAPTER 5 MAINTENANCE
INTRODUCTION
This section provides both corrective and preventive maintenance procedures. Corrective
maintenance procedures are provided first.
CORRECTIVE MAINTENANCE
Corrective maintenance is performed when a problem occurs in the System. There are three
corrective maintenance procedures:
1. Unplug the power cord (not shown) from the AC line cord connector (2) of the power
module (3) being replaced. The warning buzzer may sound a continuous tone, assuming the
other module is supplying power to the System.
CAUTION
The module gets hot during normal operation. Wait until the
module cools or use protective gloves when removing it.
3. Grab hold of the D-ring (1) and pull the module (3) straight out of the power supply
chassis.
26
5 6
3
2
CAUTION
Place the module aside, so that others do not come in contact
with its hot surface.
1. Install the module (3) by sliding it into the power supply chassis until it locks in place.
3. Connect the power cord (not shown) to the AC line cord connector (2). Ensure that the
power switch (6) is set to the ON position. The warning buzzer will stop sounding and the
modules LED (4) will light green.
27
CHECKING FRONT PANEL POWER SWITCH CONNECTIONS
To check front panel power switch connections:
WARNING
CAUTION
Some components within the chassis may be susceptible to
electrostatic charge. Wear a wrist strap connected to ground, if
you will be touching components.
2. Inspect header located on the motherboard (Figure 13). Make sure it is firmly seated to its
mating connector PWRSW.
MOTHERBOARD
(P5WDG2)
TO
SYSTEM
POWER
SWITCH
PWRSW
28
CAUTION
The unit must be operated with the chassis top cover installed, to
ensure proper cooling.
3. Position the top cover on the chassis and slide it into position.
4. Press the System Power Switch. See TURNING on the UNIT in the Quick Start Guide.
The Power On Self-Test (POST) should begin. If the system fails to start, contact Chyron
Customer Service.
CAUTION
Some components within the chassis may be susceptible to
electrostatic charge. Wear a wrist strap connected to ground, if
you will be touching components.
WARNING
Shut the Unit off. Disconnect all power supply cords before
performing procedure.
2. Locate the security device (also referred to as the hardware key or dongle) within the unit
chassis.
3. Ensure that the security device is connected to one end of the USB cable.
29
MOTHERBOARD
HARDWARE KEY
USB56
USB CABLE
4. Ensure that the other end of the USB cable is connected to USB motherboard connector
USB56.
30
REPLACING the CMOS BATTERY
To replace the CMOS battery:
WARNING
CAUTION
Some components within the chassis may be susceptible to
electrostatic charge. Wear a wrist strap connected to ground, if
you will be touching components.
2. Locate the CMOS battery on the motherboard. Remove the battery from its holder.
Dispose of the battery.
WARNING
WARNING
WARNING
31
PREVENTIVE MAINTENANCE
INTRODUCTION
Preventive maintenance is done at scheduled intervals to maximize the systems up time. Chyron
recommends performing the following procedures and checks.
WARNING
CAUTION
Some components within the chassis may be susceptible to
electrostatic charge. Wear a wrist strap connected to ground if
you will be touching components. When handling a circuit card,
hold it by its edges, and avoid touching its circuitry.
CAUTION
Wear protective eye gear, when using compressed or canned air.
3. Examine the circuit boards to make sure that they are seated securely in their slots.
CAUTION
The unit must be operated with the chassis top cover installed, to
ensure proper cooling.
4. Position the top cover on the chassis and slide it into position.
32
NOTES:
33
CHAPTER 6 REMOVAL/REPLACEMENT
PROCEDURES
INTRODUCTION
This chapter provides step-by-step procedures to remove/install the Unit chassis in the rack, and
to remove/replace each applicable assembly, module, drive, and video processor board.
WARNING
WARNING
6. Press the Quick disconnect button at each side of the chassis and pull the chassis
forward.
7. Carefully remove the Unit from the rack and place on suitable work bench.
1. Carefully align the chassis slides with the intermediate slides. Make sure that both sides
are aligned to allow proper engagement.
2. Press both Quick disconnect buttons and push the chassis in towards the rack until the
front panel flange is properly seated on the rack.
5. Secure the chassis front panel flange to rack using the hardware previously removed.
34
REMOVING/REPLACING the eFX BOARD
WARNING
CAUTION
Printed circuit boards installed in the Unit are ESD sensitive.
Proper ESD handling procedures must be observed at all times.
4. Remove the two screws that secure the rail (2) to the chassis. Remove the rail.
5. Disconnect serial cable header (3) from mating connector on motherboard and place the
free end of the serial cable (11) away from the board, thus allowing easy removal/
replacement of the board.
7. Remove the circuit card bracket screw (7) that secures the board (1) to the chassis.
8. Remove screws securing PC board hold-down bracket (13) to the chassis. Remove the
bracket.
2. Secure the rail (2) to the chassis using the screws previously removed.
3. Secure the PC board hold-down bracket (13) to the chassis, using the screws removed
previously.
4. Secure the board (1) to the chassis using the circuit card bracket screw (7) removed
previously.
5. Connect the serial cable header (3) to its mating connector on the motherboard.
35
7. Install the top cover on the Unit. Secure top cover using screws previously removed.
WARNING
CAUTION
Printed circuit boards installed in the Unit are ESD sensitive.
Proper ESD handling procedures must be observed at all times.
To remove the PCI-e graphics board, refer to Figure 15 and proceed as follows:
4. Remove and save the two screws that secure the rail (2) to the chassis. Remove the rail.
6. Remove and save the circuit card bracket screw (8) that secures the board (10) to the
chassis.
To replace the PCI-e graphics board, refer to Figure 15 and proceed as follows:
2. Secure the board (10) to the chassis using the circuit card bracket screw (8) removed
previously.
4. Secure the rail (2) to the chassis using the screws previously removed.
36
6 7 8 10
9
POWER
SUPPLY
4 12
11
2
SEE
DETAIL A
FAN
ASSEMBLY
CHASSIS
1 MOTHERBOARD
13
FRONT
RAIL
RAIL
MOUNTING
SCREWS A
37
5. Install the top cover on the Unit. Secure top cover using screws previously removed.
WARNING
CAUTION
Printed circuit boards installed in the Unit are ESD sensitive.
Proper ESD handling procedures must be observed at all times.
4. Remove and save the two screws that secure the rail (4) to the chassis. Remove the rail.
5. Disconnect serial cable header (3) from mating connector on motherboard and place the
free end of the serial cable (11) away from the board, thus allowing easy removal/
replacement of the board.
6. Remove and save the circuit card bracket screw (6) that secures the board (5) to the
chassis.
2. Secure the board (5) to the chassis using the circuit card bracket screw (6) removed
previously.
4. Connect the serial cable header (3) to its mating connector on the motherboard.
5. Secure the rail (2) to the chassis using the screws previously removed.
38
6. Install the top cover on the Unit. Secure top cover using screws previously removed.
WARNING
2. Remove and save the screws that secure the top cover. Slide the top cover off the Unit.
3. Tag and disconnect data and power cables from the hard drive. Note the position of the
red stripe on the data ribbon cable (if so equipped).
39
CHASSIS DRIVE
HOUSING
4. Tag and disconnect data and power cables from the CD-RW Drive. Note the position of
the red stripe on the data ribbon cable.
5. Tag and disconnect data and power cables from the floppy disk drive. Note the position of
the red stripe on the data ribbon cable.
6. Loosen four screws shown circled in Figure 17 that secure the drive housing to the
chassis.
7. Slide the drive housing towards the rear of the chassis until the mounting screw heads
clear the corresponding slots on the housing.
40
REAR OF
CHASSIS
2. Slide the drive housing towards the front of the chassis until the mounting screw heads on
the chassis clear the corresponding slots on the housing.
3. Tighten the four screws shown circled in Figure 17, to secure the drive housing to the
chassis.
4. Connect the data and power cables to the CD-RW drive. The red stripe on the data ribbon
cable must be at the right.
6. Connect the data and power cables to the floppy disk drive. Remove tags.
41
HARD DRIVE REMOVAL/REPLACEMENT
1. Remove the drive housing from the chassis, refer to DRIVE HOUSING REMOVAL/
INSTALLATION on page 39.
2. Remove four screws securing hard drive to the housing. Save screws.
4. Insert new hard drive into the housing with the connectors facing towards the rear.
5. Position the hard drive so that the front edge of the drive is flush with the mounting
bracket.
6. Install the hard drive in the housing using the four screws previously removed.
7. Replace the drive housing in the chassis, refer to DRIVE HOUSING REMOVAL/
INSTALLATION on page 39.
1. Remove the drive housing from the chassis; refer to DRIVE HOUSING REMOVAL/
INSTALLATION on page 39.
2. Remove four screws securing CD-RW drive to the housing. Save screws.
4. Insert new CD-RW drive into the housing with the connectors facing towards the rear.
5. Position the CD-RW drive in place with the front of the drive extending approximately 3/4-
inch beyond the front of the IDE hard drive. This is necessary to ensure that the CD-RW
drive is flush with the front of the unit chassis when the housing is installed in the Unit.
6. Install the CD-RW drive in the housing using the four screws previously removed.
7. Replace the drive housing in the chassis; refer to DRIVE HOUSING REMOVAL/
INSTALLATION on page 39.
1. Remove the drive housing from the chassis. Refer to DRIVE HOUSING REMOVAL/
INSTALLATION on page 39.
2. Remove four screws securing the floppy disk drive to the housing. Save screws.
42
To install the floppy disk drive into the housing, proceed as follows:
1. Insert new floppy disk drive into the housing with the connectors facing towards the rear.
2. Position the floppy disk drive so that the front edge of the drive is flush with the mounting
bracket.
3. Install the floppy disk drive in the housing using the four screws previously removed.
4. Replace the drive housing in the chassis, refer to DRIVE HOUSING REMOVAL/
INSTALLATION on page 39.
RAM REPLACEMENT
Follow the instructions provided in the motherboard documentation that accompanied your
System.
43
APPENDIX: GPI SUPPORT
Introduction
GPI support is supplied via an optional PCI board in PCI slot 1. GPI events are used to remotely
trigger actions in Lyric by defining the action in the Lyric GPI control panel and assigning it to a
GPI. Asserting the signal on the associated pin of the GPI connector will trigger the event.
Hardware
The GPI option uses the PCI GPI controller board (PCI-DIO24H) installed in the System. The
pinouts for this board are shown in Figure 18.
There are 24 GPIs available on the board divided into three banks. It is shipped with all of these
pins set to the 'high' condition using 2.2K ohm pull-up resistors tied to 5 volts DC. A ground is
required to activate the GPI. For example, GPI A0, on pin 37, is activated by temporarily shorting it
to the signal ground on pin 19. This is done either with a mechanical switch to short the two pins
together, or through a ground signal from a remote device.
Each bank (A-C) has a resistor SIP for the eight pins assigned to it that can be reversed if an
active high signal (pulled up to 5 volts DC) is desired. These are identified on the PCB silk-screen.
Simply remove the SIP for the associated bank of GPIs and reinstall it reversed, with pin 1 on the
end marked Low.
The mating connector is a standard DB-37S connector. Refer to the PCI-D1024H Board User
Manual for additional information.
44
NOTES:
45