Michael LaRochelle

228 Church Street, Putnam, CT 06260

(860)420-8808
michaellarochelle@yahoo.com

Professional Profile Maintains and balances being a full time college student while having a full time job in
human resources. Diligent and articulate with 3 years of management experience in the
retail industry. Personally responsible for 100 percent of education related expenses.
Willing to relocate.

Education Nichols College Dudley, MA

Bachelor of Science in Business Administration Expected Graduation: May 2018
Major: Human Resource Management

Professional Experience Wal-Mart Brooklyn, CT

Front End Zone Manager (May 2017- Present)
Assists the management team with the supervision of approximately 50 associates
Leads Front End operations with responsibility in accordance with company policy
and resolving customer issues and concerns.
Leads Point-of-Sale operations by providing direction and guidance to associates on
customer service approaches and techniques.

Wal-Mart Brooklyn, CT
Training Coordinator (November 2016 May 2017)
Coordinated all associate orientations for the store
Responsible for facilitating computer training for all associates
Ability to cross-train in all areas of the store (General Merchandise & Grocery)

Wal-Mart Putnam, CT
Customer Service Manager (August 2015 November 2016)
Supervised approximately 50 employees on the front end
Answered any questions or concerns from employees and customers
Oversaw the cash in the podium and employee breaks and lunches

Kmart Putnam, CT
Service Desk Associate (January 2014 August 2014) & (April 2015 August 2015)
Supervised the front end of the store
Trained new employees on procedures and the POS system to assist customers
Conducted sales and returns for customers

Volunteer Service Relay For Life (May 2010 Present)

Putnam High School Freshmen Orientation Staff (August 2012 Present)

Technical Skills Proficient: Microsoft Excel, Power Point, and Word

Basic knowledge: Prezi