Aspen SCM and Aspen SCM

Applications
Aspen Plant Scheduler
Aspen Supply Chain Planner
Aspen Demand Manager
Aspen Inventory Planner
Aspen Distribution Scheduler

Installation Guide
Version Number: V8.4
November 2013
Copyright (c) 1984-2013 by Aspen Technology, Inc. All rights reserved.

Aspen SCM, Aspen Framework (Aspen Security), Aspen SLM tools, Aspen Orion, Aspen Refinery Scheduler, Aspen
PIMS, Aspen Retail, Aspen Fleet Optimizer (Retail), Aspen Supply Chain Operations Scheduler (SC Ops Scheduler),
Aspen Inventory Management & Operations Scheduling (IMOS), Aspen Role Based Visualization, Aspen
Visualization Framework, Aspen Integration Infrastructure, Aspen Information Management, Aspen Batch.21,
Aspen Production Record Manager, Aspen Advanced Process Control, Aspen SCM Applications, Aspen Collaborative
Forecasting, Aspen Event Manager, Aspen Supply Chain Connect (ASCC), Aspen Demand Manager, Aspen Supply
Chain Planner (SC Planner), Aspen Supply Planner, Aspen Inventory Planner, Aspen Distribution Scheduler, Aspen
Plant Scheduler, Aspen Supply Chain Analytics, and Aspen Scheduling Insight Planning Board (SIPB), aspenONE,
AspenTech, Software License Manager, the aspen leaf logo and Plantelligence & Enterprise Optimization are
trademarks or registered trademarks of Aspen Technology, Inc., Burlington, MA.

All other brand and product names are trademarks or registered trademarks of their respective companies.

This manual is intended as a guide to using AspenTech's software. This documentation contains AspenTech
proprietary and confidential information and may not be disclosed, used, or copied without the prior consent of
AspenTech or as set forth in the applicable license agreement. Users are solely responsible for the proper use of
the software and the application of the results obtained.

Although AspenTech has tested the software and reviewed the documentation, the sole warranty for the software
may be found in the applicable license agreement between AspenTech and the user. ASPENTECH MAKES NO
WARRANTY OR REPRESENTATION, EITHER EXPRESSED OR IMPLIED, WITH RESPECT TO THIS DOCUMENTATION,
ITS QUALITY, PERFORMANCE, MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE.

Aspen Technology, Inc.

200 Wheeler Road
Burlington, MA 01803-5501
USA
Phone: (1) (781) 221-6400
Website: http://www.aspentech.com
Contents
1 Introduction ......................................................................................................... 4
aspenONE Overview ......................................................................................... 4
Packaging ............................................................................................. 4
Organization of DVDs.............................................................................. 5
Aspen Manufacturing and Supply Chain Two DVDs ................................... 5
Accessing aspenONE Documentation ........................................................ 6
About Aspen SCM and Aspen SCM Applications .................................................... 7
What this Installation Guide Contains ................................................................. 7
If you need Technical Support............................................................................ 7

2 Before You Get Started ....................................................................................... 10

Important Information about the Aspen SCM V8.4 Release .................................. 10
For Existing SCM and Aspen SCM-based Application Users ......................... 10
Who Should Install Release V8.4 ............................................................ 11
Who Should Skip Release V8.4 ............................................................... 11
User Requirements ............................................................................... 11
System Hardware and Software Requirements ................................................... 11
Recommended Application Server Specifications ...................................... 11
Recommended Hardware Requirements for User Client PC ........................ 12
Software Requirements for Application Servers ........................................ 12

3 Installing the Software ...................................................................................... 14

Installing for the First Time ............................................................................. 14

4 Uninstalling the Software ................................................................................... 26

1 Introduction 3
1 Introduction

This installation guide is intended for anyone who needs to install Aspen SCM
V8.4, including system administrators, application developers, and end users.

aspenONE Overview
aspenONE is the comprehensive set of software solutions and professional
services provided by AspenTech; these are designed to help process
companies achieve their operational excellence objectives.
AspenTech releases its products on a single set of DVDs that are designed to
ease the installation of aspenONE products and/or modules. To achieve this
goal, all AspenTech products and modules use one installation procedure that
will guide you through your installation regardless of the products or modules
being installed.
Note: More information on aspenONE solutions as well as the aspenONE
Licensing Model can be found in the aspenONE Deployment Guide.

Packaging
Included in your package from AspenTech, you will find the following items
that you will need prior to installation:
A packing slip listing the version of the media that you have received and
indicating whether or not a dongle and/or CD containing the license file is
included in the shipment.
Package of DVDs (see Organization of DVDs below).
If a license file is included, a dongle or separate CD (instructions on SLM
License File Installation are included on the CD).

Notes:
Before you begin installation, you will want to print copies of the
Installation Guides for products that will be installed. Those guides are
included on the Aspen Engineering and Aspen Manufacturing and Supply
Chain DVDs in your package.
An invoice noting which products you are licensed for is sent separately
from the software shipment.

4 1 Introduction
 Organization of DVDs
aspenONE delivers AspenTechs Process Modeling, Exchanger Design and
Rating, Economic Evaluation, Energy and Flare Analysis, Process Development
and Operations Support, Plant Operations, Process Control and Supply Chain
Management products and documentation in a single set of easy-to-use
DVDs.
The DVDs are organized in the following way:
DVD 1, Aspen Engineering includes 32-bit versions of Aspen
Administration components (Aspen SLM, Aspen Security, Aspen SLM
tools, aspenONE Diagnostics, ALC Auto Upload Tool), Aspen PIMS and all
Aspen Engineering products and 64-bit version of Aspen Basic
Engineering.
DVD 2, Aspen Manufacturing and Supply Chain includes 32-bit
versions of Aspen Administration components (Aspen SLM, Aspen
Security, Aspen SLM tools, and aspenONE Diagnostics, ALC Auto Upload
Tool), Aspen Manufacturing products (Information Management, Batch,
Production Management, and Advanced Process Control), Aspen
Petroleum Supply Chain products, aspenONE Supply Chain Management
products, and aspenONE Infrastructure products. This DVD also includes
Aspen Inventory Management and Operations Scheduling (IMOS) and
64-bit versions of Aspen Reporting Framework, Aspen Role-Based
Visualization, Aspen Plant Scheduler, Aspen Supply Chain Planner, Aspen
Demand Manager, Aspen Distribution Scheduler and Aspen Inventory
Planner.

Notes:
You do not need to insert DVDs in any particular order. Inserting any of
them will start the installation procedure and you will be automatically
prompted to insert the next appropriate DVD to continue with your
installation.
Some products previously available on CD-ROM or DVD are not included
on the aspenONE DVD product discs. If you do not find a product included
on the aspenONE DVD product discs, please contact AspenTech Support at
http://support.aspentech.com.
Third-party products that AspenTech delivers without any modification of
the software are delivered in their original packages.

Aspen Manufacturing and Supply Chain

Two DVDs
There are two versions of the Aspen Manufacturing and Supply Chain DVD to
support the different licensing models used by AspenTech. The two DVDs are
labeled Aspen Manufacturing and Supply Chain DVD 2 and Aspen
Manufacturing and Supply Chain DVD 2T.

Aspen Manufacturing and Supply Chain DVD 2

DVD 2 contains the media that supports perpetual and pre-aspenONE
Licensing Model token-based systems. If you have perpetual license

1 Introduction 5
 agreements or token-based license agreements by product (pre-July 2009),
you should use the DVD labeled Aspen Manufacturing and Supply Chain DVD
2. The majority of customers are in this category. Software installed from this
DVD requires older license keys that have been in use since the aspenONE
2004 release.

Aspen Manufacturing and Supply Chain DVD 2T

DVD 2T contains the media that supports the aspenONE Licensing Model
token-based system. This new all-inclusive token-based licensing model was
introduced in July 2009. Under this licensing model, customers are entitled to
install and run all of AspenTechs Manufacturing and Supply Chain products as
long as they have purchased sufficient tokens. To install software purchased
under this commercial agreement, use the DVD labeled Aspen Manufacturing
and Supply Chain DVD 2T. Software installed from this DVD requires run-time
token-based license keys.

Accessing aspenONE Documentation

aspenONE V8.4 includes new ways to access documentation associated with
the aspenONE products. Documentation is now available directly from the
applications. This eliminates the need to search for the Documentation DVD to
find the documents that you need and ensures that you can always find the
most current version of the document that you are looking for.
Documentation can be found in the following ways:
Installation Guides and Release Notes can be found by clicking the
corresponding link on the first page of the Installation Browser.
Context-sensitive help can be accessed by:
o Clicking the Help button on an application dialog box
o Pressing F1
o Clicking the application Help menu and selecting Help
Additional documents in PDF format can be accessed by:
o Clicking the Online Documentation link on the products Start page or
Start tab or selecting Documentation from the products Help menu.
This will open the Online Documentation Center from which you can
view and/or download the product-specific documents.
o Logging onto the AspenTech Customer Support site and browsing the
Documentation page.
o Downloading all of the available documentation from the Customer
website by downloading the zip file that contains the documentation.

Note: The aspenONE Documentation DVD is no longer available upon request

from AspenTech Support. As noted above, you can download a zip file
containing all AspenTech documentation, with the exception of Help files,
from the AspenTech Support web site. Help files are available from the
applicable product.

6 1 Introduction
 About Aspen SCM and Aspen
SCM Applications
Aspen SCM is the foundation and installation pre-requisite for the following
Aspen SCM software applications (formerly known as CAPs):
Aspen Plant Scheduler (including Plant Scheduler EA and EO)
Aspen Inventory Planner
Aspen Distribution Scheduler
Aspen Supply Chain Planner
Aspen Demand Manager

Aspen SCM provides core data management, planning and scheduling,

demand management, business logic creation, execution, simulation,
planning board, and a variety of other services that are consumed by
AspenTechs planning, scheduling and demand management applications.

Note: This version of Aspen SCM is specifically designed to support

AspenTechs latest Supply Chain Management applications. It is important to
read and understand Before You Get Started prior to installing this version
of Aspen SCM if you are currently using V7.3 or prior versions .

What this Installation Guide

Contains
This guide provides the following:
Before You Get Started: Information you need to know before you
begin your software installation, including important information about
the V8.4 release, and system hardware and software requirements
Installing the Software: Provides a pre-installation checklist to help
your installation run without a hitch; software installation instructions;
procedures you need to run if you are not using default installation
options.
Uninstalling the Software: Provides details about the only approved
method to uninstall the software.
Upgrading, Repairing, or Removing your Installed Software:
Explains when to use the various options.

If you need Technical Support

AspenTech customers with a valid license and software maintenance
agreement should register with AspenTech Technical Support. Access the
online AspenTech Support Center at:

1 Introduction 7
 http://support.aspentech.com
Use the AspenTech Support Center web site to:
Access current product documentation
Search for tech tips, solutions and frequently asked questions (FAQs)
Search for and download application examples
Search for and download service packs and product updates
Submit and track technical issues
Send suggestions
Report product defects
Review lists of known deficiencies and defects
Registered users can subscribe to our Technical Support e-Bulletins. These e-
Bulletins are used to alert users to important technical support information
such as:
Technical advisories
Product updates and releases
Customer support is available by phone, fax, and email. The most up-to-date
contact information is available at the AspenTech Support Center at
http://support.aspentech.com.

Note: Aspen SCM Help and Aspen SCM Applications Help are available for
each respective product.

You can access the SCM Help from the Ribbon by clicking the File tab, and
then clicking SCM Technical Help.

You can access Aspen SCM Application Help from the Ribbon by clicking the
File tab, and then clicking SCM Application Help. Users can also access the
help topics from within each SCM Application by clicking the Help icon in the
upper right-hand corner .

Note: Aspen SCM V8.4 supports the new user interface, associated
workflows, and a variety of functional enhancements that are not available to
applications created in V7.3 or prior releases.

Before you begin the migration process from V7.3 or prior versions, refer to
the Aspen SCM and Aspen SCM Applications Upgrade/Migration Guide
and the User Interface Configuration Reference Manual from the
AspenTech Support Center at http://support.aspentech.com.

Note: When you operate SCM in a Windows Server 2003 environment, access
to the online Help in SCM Applications is determined by the security
permission level of the first person to open that Help.

8 1 Introduction
 If a user with a low-level security permission (for example, User) open an
SCM Application's Help first, then all users with a security permission at the
same level or higher will then be able to open that Help successfully. In other
words, nearly all users should then be able to open Help.

However, if a user with a high-level security permission (for example, Admin)

opens an SCM Application's help first, then only users with a security
permission at the same level or higher will then be able to open that Help
successfully. Users with lower-level security permission (in this example,
User) will be unable to open the Help.

To correct this, a user in the Admin group (that is, a user with Admin-level
security permission) can log into SCM and modify the security setting of
WebHelp.bat to grant full control to users with the lower-level security
permissions (such as User). Those users will then be able to open the Help in
that SCM Application.

Typically, each SCM Application is in a separate directory. If that is the case,

you must repeat this process in each SCM Application the first time you open
it. However, if one or more SCM Applications share a directory, then you
would only need to perform this process once, for the first SCM Application in
that directory that you open.

Note that this issue is specific to SCM when it is operating in a Windows

Server 2003 environment. It is not an issue in newer systems such as
Windows Server 8 and Windows 8.

Note: Aspen SCM V8.4 includes major updates to support the new user
interface, associated workflows, and a variety of functional enhancements
that are not available to applications created in V7.3 or prior releases.

Before you begin the migration process from V7.3 or prior versions, refer to
the Aspen SCM and Aspen SCM Applications Upgrade/Migration Guide for V8.4
from the AspenTech Support Center at http://support.aspentech.com.

1 Introduction 9
2 Before You Get Started

Read this section before you begin installing the software.

Important Information about

the Aspen SCM V8.4 Release
Aspen SCM V8.4 has been re-designed from V7.3 or prior
versions.
Aspen SCM V8.4 is designed to work with the Aspen SCM applications:
o Aspen SCM V8.4
o Aspen Supply Chain Planner V8.4
o Aspen Plant Scheduler V8.4
o Aspen Demand Manager V8.4
o Aspen Distribution Scheduler V8.4 (included with Aspen Plant
Scheduler EO)
o Aspen Inventory Planner V8.4 (included with Aspen Plant Scheduler
EA, and with Aspen Supply Chain Planner)

Note: All the above products support both the 32 bit and 64 bit versions.
The 64-bit installation includes new utility which can convert existing 32-bit
SCM applications to 64-bit SCM applications. Aspen SCM 64-bit is required in
order to run 64-bit applications.

For Existing SCM and Aspen SCM-based

Application Users
Aspen SCM V8.4 has a new UI and new workflows, and requires a
special upgrade process and migration if you are using V7.3 or prior
versions. We recommend that you install this software on a computer
system that does not have previous versions of Aspen SCM installed, and
complete the migration of your models first.

Note: For instructions on the upgrade and migration processes, see the
Aspen SCM V8.4 Upgrade Migration Guide.

10 2 Before You Get Started

 Who Should Install Release V8.4
We recommend that you install this update per these installation instructions
in the following cases:
New User: If you are installing Aspen SCM software and the associated
Aspen SCM applications for the first time.
Existing Users: If you plan to install and use the new Aspen SCM and
Aspen SCM Applications (formerly known as CAPs).

Who Should Skip Release V8.4

We recommend that you skip this update if:
You do not intend to migrate your existing SCM applications.
You have used Aspen SCM only (no CAPS) to build your own
applications and you have no plans to migrate your existing applications
to Aspen SCM Applications (CAPS) with this release.

User Requirements
To install Aspen SCM, you must have administrative privileges on the
computer on which you are installing the software.

System Hardware and Software

Requirements
This section provides the hardware and software requirements for Aspen SCM
and Aspen SCM Applications.

Note: The requirements for physical memory and hard disk space depend on
the size and complexity of the Aspen SCM Applications you are running.
Aspentech recommends that you adhere to the hardware specifications
provided in this section for your production systems. For assistance, contact
AspenTech technical support.

Recommended Application Server

Specifications

Specification Requirements

Operating System Windows 2008 Server (R2 SP1) x64; Windows Server 2012 x64
CPU Dual 3.6 GHz Xeon Processor, equivalent or better, 2MB L3 Cache ,
800MHz FSB or higher
Network Interface Corporate Standard
System Memory *16GB DDR SDRAM or higher
Hard Disk 3 x 36 GB, 10K RPM, SCSI or higher

2 Before You Get Started 11

 Specification Requirements
Power Corporate Standard

Notes:
* Windows XP is no longer supported.

* For very large Aspen Supply Chain Planner models, required System
Memory may be significantly larger, up to a maximum of 16 GB for some
applications. Memory and CPU should also be increased to reflect expected
number of simultaneous users to avoid performance degradation. A 64-bit
operating system (for example, Windows 2008 x64 Server) with installed 64-
bit Aspen SCM should be used to allow process to allocate more memory.

Recommended Hardware Requirements for

User Client PC

Specification Requirements
Operating System Windows 7 (SP1); Windows 7 (SP1) x64; Windows 8 x64

CPU Intel Core i5 3.3 GHz processor, equivalent or better

System Memory 4 GB RAM or higher

Note: If Aspen SCM is run directly on Client PC, use the

CPU spec from Application Server.

Monitor 1920x1080 high resolution, 23 widescreen or better

Hard Disk 200 GB hard disk or higher
Power Standard w/UPS

Note: If you are running Aspen SCM V8.4 on the client PC and not on a
server, use the CPU specification for the Server and use 4 GB RAM or higher.

Software Requirements for Application

Servers

Technology Provider Product

Aspen SCM AspenTech Aspen SCM V8.4

Terminal Emulation Microsoft or Citrix MS Terminal Server or

Software Citrix

.NET Framework Microsoft .NET 4.0

Spreadsheet / Microsoft MS Excel

Report Interface

12 2 Before You Get Started

 Relational DB Oracle or Microsoft Oracle or SQL Server
SQLnet

Process Data Oracle or Microsoft ODBC drivers supplied by

Gateway the database vendor.

Software License AspenTech Software License

Manager (see Note) Manager (SLM) Server

Note: The Software License Manager Server is required to install and run any
Aspen product. Refer to the Software License Manager (SLM) Installation and
Reference Guide for additional details on license manager installation,
configuration, and maintenance.
64-bit Aspen SCM requires corresponding to the Relational DB 64-bit ODBC
drivers for the DB access. That is possible to configure ODBC sources on 64-
bit Windows operation system for 32 and 64 bit applications.

Note:
According to Microsoft: To manage a data source that connects to a 32-bit
driver under 64-bit platform, use c:\windows\sysWOW64\odbcad32.exe.
To manage a data source that connects to a 64-bit driver, use
c:\windows\system32\odbcad32.exe.
In Administrative Tools on a 64-bit Windows operating system, there are
icons for both the 32-bit and 64-bit ODBC Data Source Administrator
dialog box.

To install Aspen SCM and related products:

Insert an aspenONE product disc in your DVD drive. The aspenONE
Manufacturing & Supply Chain Installer dialog box is displayed.

Note: If this dialog box does not appear a few seconds after inserting a DVD,
browse to the DVD drive and start setup.exe in the DVD folder.
Carefully read the instructions on the following dialog boxes, make your
selections, and proceed with the installation.

2 Before You Get Started 13

3 Installing the Software

This chapter explains how to install the current version of Aspen SCM. It
assumes that you have read and understood Chapter 2: Before You Get
Started.

Installing for the First Time

To install Aspen SCM and related products:
Insert an aspenONE product disc in your DVD drive. The aspenONE
Manufacturing & Supply Chain Installer dialog box is displayed.

Note: If this dialog box does not appear a few seconds after inserting a DVD,
browse to the DVD drive and start setup.exe in the DVD folder.
Carefully read the instructions on the following dialog boxes, make your
selections, and proceed with the installation.

14 3 Installing the Software

 AspenTech Installation Browser

Note: 32 bit and 64 bit products could be installed and used on the 64 bit
operating system. 64 bit Aspen SCM products cannot be installed on 32 bit
operating system.

3 Installing the Software 15

 License Terms and Conditions Pre-Installation Checklist

16 3 Installing the Software

 Prerequisite Validation

3 Installing the Software 17

 Install Type

18 3 Installing the Software

 Product Selection

3 Installing the Software 19

 Custom Install

Notes: With Custom Install, you can choose to install only Aspen SCM, select
Aspen SCM Applications, Web-based products, or Aspen Supply Chain
Connect.

20 3 Installing the Software

 File Location

Notes:
Once the installation of any AspenTech product to the default folder has
been completed, this folder cannot be changed and the Change Current
Destination Folder dialog box will no longer display.
Any further AspenTech installations on the computer are made to that
folder by default.
Common features are always installed in the Program files\Common
Files\AspenTech Shared folder regardless of the destination location
selected.\32-bit products will be installed in the \Program Files (x86)
folder and 64-bit products will be installed in the \Program Files folder
If the Aspen SCM applications are not being installed under the default
folders, users may need to change the path setting of library cases
specified in the SCM table $TCASES.

3 Installing the Software 21

 Specify Licensing and Security

Notes: 32-bit and 64-bit products are using the same Licensing and Security
configuration.

22 3 Installing the Software

 Aspen SCM Configuration

Note: Aspen SCM configuration is not shared between 32-bit and 64-bit
products.

3 Installing the Software 23

 Verify Your Installation

24 3 Installing the Software

3 Installing the Software 25
4 Uninstalling the Software

Note: The only supported method for uninstalling Aspen software is via
Start | All Programs | AspenTech | Uninstall AspenTech Software

26 4 Uninstalling the Software

4 Uninstalling the Software 27