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Profile Summary
Global Technology Leader with 20 Years of strong experience working with renowned organizations.
Presently associated with American Express as Engineering Director Network Automation, Service Delivery & Network Ops
Expertise in Automating & Orchestrating Cloud (Open Stack/Open Shift/VMware) Compute, Network & Storage.
Strong Experience in Automating the Provisioning & Delivery for SDN/SD-WAN (Cisco ACI/Viptela) and Legacy Network Services
through Zero Touch Provisioning & Self- servicing model.
Proficient in leading Agile/DevOps team to build Network Automation & Orchestration application.
Proficient in leading Global Network Operation Centre (GNOC) handling Network Monitoring, Incident Management, Hygiene,
Automation, Analytics and High Availability.
Customer-centric Leader with skills in enabling GDHA (Geographically Dispersed High Availability) deployment model for
Applications to offer high availability and business continuity/DR plan
Effectively led Network Infrastructure Designing, Testing, Implementation and Delivery, including Data Centre Network, Global
MPLS WAN, Campus Networks, Contact Centre and Critical Back Office and Payment Networks.
Exhibited excellence in Building, Leading and Growing high performing Global Team of 50+ highly qualified and experienced
professionals in based USA, India, Cost Rica, Thailand, Philippine.
Strength in building and leveraging relationship with Senior Leaders, Peers, Team Members and Vendor Partners across the globe
Extensive experience in Strategic Technology In-Sourcing and Out-sourcing, Budgeting, Audit Compliance, Technology Research &
Innovation, Vendor, Stake holders and Client Relationship Management.
Enterprising Leader have executed many world class technology infrastructure projects across globally and across Asia region from
design to completion.
Exposure working from global locations including, USA, Singapore, Hong Kong, China, Taiwan, Malaysia, Philippines, Thailand,
Australia
Strengths in delivering high complex programs in collaboration with stakeholders, partners & team across multiple geographies;
received AET Excellence Award for excellent contribution in Year 2009 and Chaimans Innovation Award in Year 2011
Extensive knowledge & experience on regulations related to Telecom, Contact Centre, and Banking/Payment Business.
Career Progression
3. IT&T, Progression InfoTech and Converge Labs Network Engineer July 1997 - Aug 2001
Growth Path: Engineering Director Global | Lead Technical Architect | Lead Network Engineer
Engineering Director Network Automation, Service Delivery & GNOC Jan 2015 - Till date
Building, Leading and Growing Global Team of 50+ professionals (Sr. Network Engineers, Software Developers and Technical PMs)
to deliver Network Engineering Services for the entire organization.
Built Network Automation to Orchestrate Network-as-a-Service (NaaS) with Zero Touch Provisioning by exposing APIs to Clouds
(Open Stack/Open shift/VMware) and Application Teams to enable on demand service delivery.
Built Network Automation & Orchestration Software Define Data Centre Network (Cisco ACI), SD-WAN (Viptela) & Legacy Network
Leading the Design, Strategy, Build and Operations of DDI (DNS/DHCP/IPAM) Products for entire organization
Leading Global Network Operation Centre (GNOC) function to ensure high network availability
Insourced Network Management from HP/AT&T to Amex and improved speed to delivery and cost efficiency.
Leading Agile/DevOps Team to build Network Automation & Orchestration Open Source Application on Django Framework, PgSQL
DB, Python Scripting to ensure modularity and re-usability for code.
Enabled Agile/DevOps team to leverage CI/CD Automation tools quick development and effective product development
Leading Tactical Engineering to globally deliver Load Balancing, DNS, Routing/Switching, VPNs and Server Install, Security and
Network Storage Services.
Review Data Network Design and Oversighting the Delivery.
Led Design, Build and Implementation of Network for Data Centres, Contact Centres, Campuses and Payments Networks across
APAC region. Drove Network Re-Engineering, Upgrade and Refresh across region.
o The project scope was to build two new campuses Maple Tree Business City (MBC) and Marina Bay Financial Centres
(MBFC) and a Data centre in Singapore and migrate Technology infrastructure from existing Data-centres and migrate
business partners from old offices without any impact
o Led the Network Design, implementation & migration scope of this multi-year/multimillion$ project end-to-end.
o The scope of the Design includes 2xData Centres, 3xCampus Network, WAN/MAN and Migration Strategy
o It required me working from Singapore for multiple weeks to lead the implementation and migration strategy.
Led Technology Infrastructure Design, Built for projects China, Hong Kong, Taiwan, Malaysia
o Two new offices built in China (Hangzhou and Shanghai)
o Hong Kong, Taiwan and Malaysia Expansion of existing offices
o Built strong exposure by physically working from these counties.
Significant Contributions:
Managed the delivery of Network Design and implementation for New Contact Centres, Data Centres and Campuses.
Handled multiple business expansion and migration projects.
Converge Labs/ Progression InfoTech/ IT&T Network Engineer July 1997 - Aug 2001
Significant Contribution:
Worked with System Integrator companies - IT&T, Progression InfoTech and Converge Labs as Network Engineer.
Taken care of installation of Data Network and Servers and other Technology Systems for clients
Setup Data Network for UT Starcoms Telecom Client in Taiwan,
Exposure working onsite in China and Taiwan for Six Months.
Key Clients GE Capital, Carrier Aircon, UT StartCom, Ranbaxy, Gillette, Nestle etc.
Academic Credentials
B. Tech in Computer Science from YMCA University Science & Technology, Faridabad in 1997
MBA in International Business from Guru Jambheshwar University of Science & Technology, Hissar in 2006
Personal Details