EM ERIC MUNOZ

IT/ PROGRAMMER | HTTP://ERICMUNOZLTEC4741.WEEBLY.COM/

EXPERIENCE
OBJECTIVE
COURIER/LOAD CAPTIAN FEDEX EXPRESS SEPT. 2013 - PRESENT
Seeking a position to
Build strong connections with customers to insure they have an outstanding
utilize my technical,
customer experience by providing efficient delivery and pick-up of packages,
programming and
while representing the company in a professional manner.
management skills to
Lead Team Members in loading and off-loading freight aircraft while following
achieve a
all safety protocols according to standard operating procedures.
professional career in
Rewarded Bravo Zulu for going above and beyond by assisting other routes in
Information
order to meet deadlines,
Technology.
SAFETY COORDINATOR/ ASSISTANCE OPERATOR HAGGAR CLOTHING CORP. JUNE
2011- JUNE 2013
Coordinated safety measures and directed Team Members to fulfill customers
SKILLS orders and meet deadlines.

TECH. SPECIALIST CRHS TECH. INTERN PROG. AUG. 2009- MAY 2011
Windows OS, Mac OS,
Performed installation and maintenance of network components from servers
UNIX (Ubuntu and
to switches and user computers while engaging all partners and users to
Linux)
provide consistent, positive service.
Cisco networking
C++
IT/ Programmer Independent. Jan. 2011- Present
Cisco
Resolve various service issues, including troubleshooting and repairing network
Certification
connectivity issues, hardware, display failures, and printer problems.
CCNA
Supported mobile devices, including iPads, iPhones, Android phones and
network
tablets.
2+ Computer
Established customer/caller relations using excellent communication &
Programming
interpersonal skills to contact customer regarding repair status, soliciting
HTML/CSS
additional information, and provided work estimates.
JavaScript
Supported security related issue with successful virus detection and removal.
Java
Communicated with clients to deliver quality software projects and followed
VB.Net
up with them to ensure that the customer was happy with the work.
2+ Years
Troubleshooting Developed custom projects HTML, CSS, JavaScript, & Python websites .

MUNOZERIC0430@GMAIL.COM (817)907-8092 www.linkedin.com/in/eric-

munoz0430
 EM ERIC MUNOZ
IT/ PROGRAMMER | HTTP://ERICMUNOZLTEC4741.WEEBLY.COM/

Networks
Servers
Computers
TCP/IP EDUCATION
Atom.io
Visual Studio
BACHELORS IN INFORMATION TECHNOLOGY DEC. 2016 UNIVERSITY OF
Canvas
NORTH TEXAS (UNT) (3.7 GPA)
XCODE
Computer Programming, Database Systems, Project Management, Computer
Software Installment
Foundation, Computer Networking, Canvas. Extended my programming
MAC
Windows languages plus got to work more on hardware and technical skills.
Fluent UNT Alumni Member
Bachelors in Information systems University of Texas at Arlington
English
Spanish 3.5 GPA
Microsoft Office Introduction to JAVA, Operation Management, Wireshark Packet Tracer,
Word NetBeans, Networking specialist, Software developer, Programmer/Analysts.
PowerPoint And Learn to build graphic user interfaces.
Excel
Outlook Associate Of Arts May 2014 Tarrant County College
Access 3.75 GPA
General Studies with focus on developing my technical skills, while developing
business skills in finance, accounting, marketing, and engineering.

VOLUNTEER EXPERIENCE OR LEADERSHIP

Volunteered at my local Church Saint George Catholic Church. I have obtained

leadership experience by taking on leadership positions at FedEx and reading on their
management program. Troubleshoot customers/friends computer hardware on free
time. Dedicated to teach fellow peers on how to program while at the same time
logging in to HackaDay or Github and resolve program issues.

MUNOZERIC0430@GMAI (817)907-8092 WWW.LINKEDIN.COM/IN

L.COM /ERIC-MUNOZ0430
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