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Answer: B
2. Pay structure decisions are difficult, that is if an organization pays more than the
more than the market rate it puts the organization in a competitive disadvantage,
the same is also true for when an organization pays less than the market rate.
Therefore, the most important issue in determining pay level is _______ the
decision is made.
A) when
B) how
C) frequency
D) where
Answer. B taken from ppt. sheets
3. _____ refers to a company's ability to maintain and gain market share in its industry.
A) Outsourcing
B) Competitiveness
C) Self-service
D) Empowerment
Answer: B Page: 4
Answer: C Page: 5
5. Job analysis is the building block of all personnel activities; it ensures a match
between ______ of the job and an individuals ability.
A) salary
B) promotion
C) bonus
D) requirements
6. Strategy formulation involves all but one of the following. Name the exception.
A) Defining the firm's mission and goals
B) Assessing the firm's external opportunities and threats
C) Defining the firm's organizational structure
D) Generating various strategic alternatives
Answer: C Page: 59
7. The first step in the human resource planning process is
A) forecasting labor demand and supply.
B) goal setting.
C) program implementation.
D) program evaluation.
10. When conducting a needs assessment, which type of analysis is generally performed
first?
A) Task analysis
B) Organizational analysis
C) Person analysis
D) High-leverage analysis
12. .Mary was recently told by upper management that they expected her to exercise
more authority and leadership in her work group. Just two days prior to that, her
team told her that while they appreciated the initiative she demonstrated, they
expected her to be less authoritative and more democratic in the future. The term
that best describes what Mary is experiencing is
A) role ambiguity.
B) role distance.
C) role conflict.
D) role overload.
14. Self-efficacy is
A) the employee's belief that he or she can successfully learn the content of the
training program.
B) the desire of the trainee to learn the content of the training program.
C) the willingness of managers and peers to provide feedback and reinforcement.
D) a statement of an employee's work activity in a specific job.
15. _____ and ________systems meet the needs of both line managers and
employees by ensuring that employees are constantly increasing their human
capital and thus providing increased value to the company.
A) Compensation and benefits
B) Training and development
C) Recruiting and assessment
D) Screening and selection
17. .John, who works for a U.S.-based company, is on assignment for his company in
Japan. He is known as
A) an expatriate.
B) a parent-country national.
C) a host-country national.
D) a third-country national.
18.Performance planning and evaluation systems seek to tie the formal performance
appraisal process to the company's
A) organizational structure.
B) stakeholders' needs.
C) goals.
D) size.
21. .Which one of the following HR categories is lowest in its strategic value to the firm?
A) Transactional
B) Transnational
C) Transformational
D) Traditional
22.The acquisition of knowledge, skills, and behaviors that improve an employee's ability
to meet changes in job requirements and in client and customer demands is called
A) development.
B) training.
C) evaluating.
D) career planning.
24.The _____ approach focuses on either: (1) determining whether the introduction of a
program or practice has the intended effect, or (2) estimating the financial costs
and benefits resulting from an HRM practice.
A) wellness
B) audit
C) cost-benefit
D) analytic
28..A country that serves as the home for a corporation's headquarters is referred to as the
A) host country.
B) parent country.
C) first country.
D) third country.
30. Which HR strategy begins by identifying the major business needs and issues,
considers how people fit in and what people outcomes are necessary, and builds
HR systems focused on meeting those needs?
A) HR-focused
B) People-linked
C) Business-linked
D) Business-driven
35._____ pay comparisons focus on what employees within the same organization, but in
different jobs, are paid.
A) External equity
B) Interior incentive
C) Internal equity
D) Exterior incentive
37. Product market competition, labor market conditions and _______ _______ are
essential elements to include in decisions about pay structures.
A) employee perceptions
B) competitors products
C) shareholders plans
D) product development
38. The _____ gap in pay in often not detectable by market pay ____.
A) gender; surveys
B) gender; evaluations
C) evaluation; scales
D) evaluation; factors
40.Job withdrawal is
A) the loss of jobs within an organization due to adverse economic forces.
B) a set of behaviors that dissatisfied individuals enact to avoid the work
situation.
C) the retracting of a job offer following the results of the pre-employment
physical.
D) a change in employee attitude, causing the employee to be less committed to
his or her job.
Answer: A Page: 63
43.Which one of the following HR roles has a future/strategic focus and a people
orientation?
A) Management of strategic human resources
B) Management of firm infrastructure
C) Management of employee contribution
D) Management of transformation and changes
Answer: D Page: 7
44. What is the name of the process that manages the pattern or plan that integrates an
organization's major goals, policies, and action sequences into a cohesive
whole?
A) Long-range planning
B) Strategy implementation
C) Management by objectives
D) Strategic management
Answer: D Page: 59
46. A small company that manufactures special-order wood furniture has kept its
employees busy on a 40-hour-a-week schedule for the past two years. The company
just received the largest contract in its history from a Saudi company opening offices in
the area. There is no expectation of repeat business from the Saudi company. In order to
complete the contract in the required six months, additional skilled woodworking
manpower is needed. Under these circumstances, to avoid an expected labor shortage,
the best option would be
A) overtime.
B) the use of temporary employees.
C) turnover reduction.
D) new external hires.
47.The extent to which performance on the selection measure (i.e., the predictor) is
associated with performance on the job is called
A) reliability.
B) validity.
C) generalizability.
D) utility.
Answer: B Page: 223
48.Which one of the following factors affecting HRM in global markets represents the set
49.The level of uncertainty about what the organization expects from the employee in
terms of what to do and how to do it is called
A) role ambiguity.
B) role distance.
C) role conflict.
D) role overload.
50. Organizations have to create a fit between the environment, human capital______
_____, and organizational goals. All of these elements should be considered
in designing jobs.
A) competitive strategy
B) consumer needs
C) market trends
D) shareholders goals